API error codes

A PayPal API operation can return multiple error and warning codes.

Error codes and associated messages are sorted in ascending order by error code number, short message, and long message.

10000 to 10099

Code Component Messages
10001 DoExpressCheckoutPayment
DoNonReferencedCredit
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
MassPay
RefundTransaction
SetExpressCheckout
TransactionSearch
SHORT ButtonSource value truncated.
LONG The transaction could not be loaded.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001 BAUpdate
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPAuthorization
GetExpressCheckoutDetails
GetTransactionDetails
MassPay
RefundTransaction
SetExpressCheckout
TransactionSearch
UpdateAuthorization
SHORT Internal error.
LONG Internal error.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001 DoAuthorization
DoCapture
DoExpressCheckoutPayment
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
GetExpressCheckoutDetails
RefundTransaction
UpdateAuthorization
SHORT Internal error.
LONG Transaction failed due to internal error.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
RefundTransaction
SHORT Internal error.
LONG Warning an internal error has occurred. The transaction id may not be correct.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
MassPay
UpdateRecurringPaymentsProfile
SHORT Invalid account number.
LONG The transaction failed as a result of invalid credit card number. Check the number or attempt with another credit card.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001 DoDirectPayment SHORT Receiving Limit exceeded.
LONG Internal error.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The MassPay receiver_type is not a recognizable type.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10002 MassPay SHORT Account locked.
LONG The user account is locked.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 DoReferenceTransaction SHORT Authentication/Authorization Failed.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General SHORT Authentication/Authorization Failed.
LONG Account is locked or inactive.
Note: This error can be caused by an incorrect API username, an incorrect API password, or an invalid API signature. Make sure that all three of these values are correct. For your security, PayPal does not report exactly which of these three values might be in error. To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General SHORT Authentication/Authorization Failed.
LONG Account is not verified.
Note: This error can be caused by an incorrect API username, an incorrect API password, or an invalid API signature. Make sure that all three of these values are correct. For your security, PayPal does not report exactly which of these three values might be in error. To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General SHORT Authentication/Authorization Failed.
LONG API access is disabled for this account.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General SHORT Authentication/Authorization Failed.
LONG Client certificate is disabled.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General SHORT Authentication/Authorization Failed.
LONG This call is not defined in the database!
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General SHORT Authentication/Authorization Failed.
LONG Token is not valid.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General SHORT Authentication/Authorization Failed.
LONG Username/Password is incorrect.
Note: This error can be caused by an incorrect API username, an incorrect API password, or an invalid API signature. Make sure that all three of these values are correct. For your security, PayPal does not report exactly which of these three values might be in error. To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 DoNonReferencedCredit
General
SHORT Authentication/Authorization Failed.
LONG You do not have permissions to make this API call.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Internal error.
LONG Account is locked or inactive.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General SHORT Internal error.
LONG Internal error.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 DoAuthorization
DoCapture
DoDirectPayment
(since API version 122)
DoExpressCheckoutPayment
SHORT Internal error.
LONG You've exceeded the receiving limit. This transaction can't be completed.
Note: To learn more about possible causes and corrective actions, see Why did I get API error code 10002?
10002 General
RefundTransaction
SHORT Restricted account.
LONG Account is restricted.
Note: Your PayPal merchant account has been restricted. Contact your PayPal account manager for resolution. To learn more about possible causes and corrective actions, see Why did I get API error code 10002?.
10003 RefundTransaction SHORT Missing argument.
LONG A transaction id is required.
10003 RefundTransaction SHORT Missing argument.
LONG Either transactionID or PayerId is required.
10003 DoExpressCheckoutPayment SHORT Missing argument.
LONG Invoice ID is required.
10003 BillOutstandingAmount
CreateRecurringPaymentsProfile DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Missing argument.
LONG Item name, amount and quantity are required if item category is provided.
Scenario: The merchant passed an item category as either Digital or Physical but did not also pass a name, amount, or quantity parameter.
10003 GetExpressCheckoutDetails
SetExpressCheckout
SHORT Missing argument.
LONG One or more of these giropay URLs is missing: giropaySuccessURL, giropayCancelURL, BanktxnPendingURL.
10003 GetExpressCheckoutDetails
SetExpressCheckout
SHORT Missing argument.
LONG OtherPaymentMethodID is missing.
10003 SetExpressCheckout SHORT Missing argument.
LONG OtherPaymentMethodLabel is missing.
10003 GetExpressCheckoutDetails
SetExpressCheckout
SHORT Missing argument.
LONG OtherPaymentMethodType is missing.
10003 TransactionSearch SHORT Start date is a required parameter.
10004 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Cart item calculation mismatch.
LONG Cart item calculation mismatch. The regular non-trial billing period amount is different than the sum of the amounts for each item in the cart.
Scenario: The regular non-trial billing period amount is different from the sum of the amounts for each item in the cart.
10004 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
UpdateAuthorization
SHORT Internal error.
LONG Invalid argument.
10004 DoUATPExpressCheckoutPayment
RefundTransaction
SHORT Internal error.
LONG Transaction refused because of an invalid argument. See additional error messages for details.
10004 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed.
10004 GetExpressCheckoutDetails SHORT Invalid transaction type.
LONG You can not get the details for this type of transaction
10004 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Tax calculation mismatch.
LONG Tax calculation mismatch. The tax amount for the regular non-trial billing period is different than the sum of the tax for each item in the cart.
Scenario: The tax for the regular non-trial billing period is different from the sum of the tax for each item in the cart.
10004 RefundTransaction SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG A transaction id is required.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG AllowPushFunding value specified is invalid. It must be 0 or 1 or an empty string.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Auction item id is not valid.
10004 MassPay
TransactionSearch
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Currency is not supported.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG End date is invalid.
10004 SetCustomerBillingAgreement SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid argument; BillingType input field is set to None.
10004 BAUpdate SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid argument; description field or custom field is empty and the status is active.
Note: Check the description and custom fields of the billing agreement. Either the description or custom field is empty and the status is active or the contents of one of these fields exceeds the maximum field length.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid character in parameter. Invalid characters include 0x0, 0x1, 0x3, 0x5, 0x7, 0x8, 0xb, 0x1a, 0x1b for example.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay buyer feedback overall negative count.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay buyer feedback overall positive count.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay buyer feedback recent negative count.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay buyer feedback recent positive count.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay buyer feedback total negative count.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay buyer feedback total positive count.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay item buyer protection type.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay item payment hold risk.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay item transaction date.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay seller feedback overall negative count.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay seller feedback overall positive count.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay seller feedback recent negative count.
10004 DoExpressCheckoutPayment SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay seller feedback recent positive count.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay seller feedback total negative count.
10004 SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay seller feedback total negative count.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid eBay seller feedback total positive count.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid item URL.
10004 DoReferenceTransaction SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid payment type argument.
10004 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid value for request billing address parameter.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Multiple eBay order IDs not allowed.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG OtherPaymentMethodType is invalid.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Payer email is invalid.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Receipt id is not valid.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Receiver can only be specified for payments you've received.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Receiver email is invalid.
10004 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG RegistrationDate of buyer is invalid.
10004 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG SellerRegistrationDate is invalid.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Start date is invalid.
10004 GetTransactionDetails SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Store ID is required if Terminal ID is specified.
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The amount exceeds the max limit of a single mass pay item
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The amount is less than or equal to zero
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The amount is missing.
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The amount is not a valid number.
10004 DoDirectPayment
(since API version 122)
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The amount specified is invalid. Make sure any punctuation marks are in the correct places.
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The currency is missing.
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The note string length exceeds the maximum limit of 4000 characters.
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The number of input records is greater than maximum allowed.
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The number of input records is less than or equal to zero
10004 RefundTransaction SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The partial refund amount must be a positive amount.
10004 GetExpressCheckoutDetails SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The transaction could not be loaded.
10004 DoAuthorization
DoCapture
DoExpressCheckoutPayment
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
GetExpressCheckoutDetails
MassPay
RefundTransaction
SetExpressCheckout
TransactionSearch
UpdateAuthorization
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The transaction id is not valid.
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The unique id string contains a space as a character.
10004 MassPay SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The unique id string length exceeds the maximum limit of 30 characters.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Transaction class is not supported.
10004 DoExpressCheckoutPayment
GetExpressCheckoutDetails
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Transaction refused because of an invalid argument. See additional error messages for details.
10004 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG You are not signed up to accept payment for digitally delivered goods.
Scenario: Merchant is not signed up for digital goods but passed item category as Digital.
10004 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG You can not search for a transaction id and a receipt id.
10004 RefundTransaction SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG You can not specify a partial amount with a full refund.
10005 SetExpressCheckout SHORT Option not supported.
LONG Merchant not enabled to use enhanced checkout data.
10005 SetExpressCheckout SHORT Option not supported.
LONG Merchant not enabled to use OtherPaymentMethodDetails.
10005 RefundTransaction SHORT Option not supported.
LONG Refund Advice is not supported without transactionID.
10005 SetExpressCheckout SHORT Option not supported.
LONG Transaction ID is not supported.
10006 General SHORT Version error.
LONG Version is not supported.
10007 GetExpressCheckoutDetails SHORT Permission denied.
LONG You do not have permission to get the details of this transaction
10007 DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORT Permission denied.
LONG Because this order has either an outstanding order authorization or a recorded capture, it cannot be moved.
10007 DoUATPAuthorization
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
SHORT Permission denied.
LONG You do not have permission to make this API call.
10007 DoAuthorization
DoCapture
DoExpressCheckoutPayment
DoNonReferencedCredit
DoReauthorization
DoVoid
MassPay
RefundTransaction
SetExpressCheckout
UpdateAuthorization
SHORT Permission denied.
LONG You do not have permission to make this API call.
Note: You do not have a verified ACH.
10007 TransactionSearch SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG You do not have permission to make this API call.
10007 DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
SHORT Permission denied.
LONG Because this order has either an outstanding order authorization or a recorded capture, it cannot be moved.
10008 General SHORT Security error.
LONG Security header is not valid.
10009 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
RefundTransaction
UpdateAuthorization
SHORT Transaction refused.
LONG Account is locked or inactive.
Note: Try the request again later or close the order.
10009 RefundTransaction SHORT Transaction refused.
LONG Account is restricted.
10009 RefundTransaction SHORT Transaction refused.
LONG Because a complaint case exists on this transaction, only a refund of the full or full remaining amount of the transaction can be issued.
10009 RefundTransaction SHORT Transaction refused.
LONG Can not do a full refund after a partial refund.
10009 RefundTransaction SHORT Transaction refused.
LONG Refund failed as receiver account is closed.
10009 DoReferenceTransaction
RefundTransaction
SHORT Transaction refused.
LONG The account for the counterparty is locked or inactive.
Note: Merchant is locked/close/restricted.
10009 RefundTransaction SHORT Transaction refused.
LONG The partial refund amount is not valid.
10009 RefundTransaction SHORT Transaction refused.
LONG The partial refund amount must be less than or equal to the original transaction amount.
Note: The partial refund amount must be less than or equal to the remaining amount.
10009 RefundTransaction SHORT Transaction refused.
LONG The partial refund must be the same currency as the original transaction
10009 RefundTransaction SHORT Transaction refused.
LONG The PayerID is invalid.
Note: The PayerID is invalid. Make the API call again with a valid PayerID.
10009 RefundTransaction SHORT Transaction refused.
LONG This transaction already has a chargeback filed.
10009 RefundTransaction
Authorization and capture
SHORT Transaction refused.
LONG This transaction has already been fully refunded.
10009 RefundTransaction SHORT Transaction refused.
LONG You are over the time limit to perform a refund on this transaction
10009 RefundTransaction SHORT Transaction refused.
LONG You can not do a partial refund on this transaction
10009 RefundTransaction SHORT Transaction refused.
LONG You can not refund this type of transaction
10009 RefundTransaction SHORT Transaction refused.
LONG You do not have a verified ACh.
Note: This error occurs because you do not have sufficient funds in your PayPal balance to cover the amount of the refund and your PayPal account does not have an associated verified bank account. Be sure that you have sufficient funds in your PayPal balance and that you have verified the associated bank account.
10009 RefundTransaction SHORT Transaction refused.
LONG You have not filled out the Direct Debit Instruction
10010 DoReferenceTransaction
SetExpressCheckout
SHORT Invalid Invoice.
LONG Non-ASCII invoice id is not supported.
Note: Non-ASCII characters are used in InvoiceID field.
10010 DoCapture SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid argument.
10011 DoAuthorization
DoVoid
RefundTransaction
UpdateAuthorization
SHORT Invalid transaction id value.
LONG Transaction refused because of an invalid transaction id value.
10014 BAUpdate
BillOutstandingAmount
CreateBillingAgreement
CreateRecurringPaymentsProfile
DoAuthorization
DoCapture
DoDirectPayment
DoExpressCheckoutPayment
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
GetBillingAgreementCustomerDetails
GetExpressCheckoutDetails
GetRecurringPaymentsProfileDetails
GetTransactionDetails
ManagePendingTransactionStatus
ManageRecurringPaymentsProfileStatus
MassPay
RefundTransaction
SetCustomerBillingAgreement
SetExpressCheckout
TransactionSearch
UpdateAuthorization
UpdateRecurringPaymentsProfile
SHORT API call was rate limited.
LONG The API call has been denied as it has exceeded the permissible call rate limit.
10069 DoDirectPayment
(since API version 122)
DoReferenceTransaction
SHORT Payment refused due to risk; user notification necessary.
LONG Payment could not be completed due to a sender account issue. Please notify the user to contact PayPal Customer Support.
Note: Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service.

10100 to 10199

Code Component Messages
10101 SetExpressCheckout SHORT Option not supported.
LONG Express Checkout temporarily unavailable. Please try later.
10101 General SHORT This API Temporarily Unavailable.
LONG This API is temporarily unavailable. Please try later.
10102 DoDirectPayment
SetExpressCheckout
SHORT PaymentAction of Order Temporarily Unavailable.
LONG PaymentAction of Order is temporarily unavailable. Try later or use other PaymentAction.
10103 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Please use another Solution Type.
LONG Your Solution Type is temporarily unavailable. If possible, please use another Solution Type.

10200 to 10299

Code Component Messages
10201 DoReferenceTransaction SHORT Agreement canceled.
LONG Billing Agreement was canceled.
Note: Inform the customer that the billing agreement has been canceled and the customer needs to create a new one. Offer the customer the chance to signup for a new billing agreement through Express Checkout.
10201 BAUpdate SHORT Billing Agreement was canceled.
LONG Billing Agreement was canceled.
Note: Billing agreement has been canceled.
10202 DoReferenceTransaction SHORT Exceed max
LONG Transaction would exceed user's monthly maximum
Note: The customer would exceed the monthly maximum allowed on the billing agreement. Offer the customer the chance to sign up for a new billing agreement through Express Checkout.
10203 DoReferenceTransaction SHORT Action required.
LONG Transaction failed, action required by user.
10204 BAUpdate
DoReferenceTransaction
SHORT User's account is closed or restricted.
LONG User's account is closed or restricted.
Note: Inform the customer that PayPal declined the transaction. Contact PayPal Customer Service.
10205 DoReferenceTransaction SHORT Risk.
LONG Transaction refused due to risk model.
Note: Inform the customer that PayPal declined the transaction. Contact PayPal Customer Service.
10206 DoReferenceTransaction SHORT Duplicate.
LONG Transaction was already processed.
10207 DoReferenceTransaction SHORT Retry.
LONG Transaction failed but user has alternate funding source.
Note: Retry the transaction with an alternate funding source.
10209 BAUpdate
DoReferenceTransaction
SHORT Disabled.
LONG Preapproved Payments not enabled.
Note: Merchant is not enabled for preapproved payments (PAP); applies only to deprecated PAP billing agreements.
10210 DoReferenceTransaction SHORT No Funding.
LONG Transaction failed because has no funding sources.
Note: Payee has no funding sources.
10211 BAUpdate SHORT Invalid billing agreement Id.
LONG Invalid transaction or billing agreement ID; could not find Billing Agreement in database.
10211 DoReferenceTransaction SHORT Invalid MP Id.
LONG Invalid MP ID.
10212 DoReferenceTransaction SHORT Profile preference setting.
LONG A profile preference is set to automatically deny certain transactions.
Note: A profile preference is set that automatically denies this kind of transaction.
10213 DoReferenceTransaction SHORT Invalid Soft Descriptor.
LONG The soft descriptor passed in contains invalid characters.
10214 DoReferenceTransaction SHORT Soft descriptor format error.
10215
(Warning)
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoAuthorization
DoCapture
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPAuthorization
DoUATPExpressCheckoutPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Soft Descriptor truncated.
LONG The soft descriptor passed in was truncated.
10216 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Confirmed address required.
LONG Transaction refused because a confirmed address is not available.
10217
Warning.
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Soft Descriptor City truncated.
LONG The SoftDescriptorCity field was truncated.
10218
(Warning)
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Soft Descriptor modified.
LONG Illegal characters were removed from the SoftDescriptor field.
10219
Warning.
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Soft Descriptor City modified.
LONG Illegal characters were removed from the SoftDescriptorCity field.
10220
(Warning)
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Soft Descriptors ignored.
LONG The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

10300 to 10399

Code Component Messages
10301 MassPay SHORT User not allowed.
LONG The user is not allowed to send money through Mass Pay.
10303 MassPay SHORT Restricted account.
LONG Account is restricted.
10304 MassPay SHORT Unconfirmed email.
LONG The user account has unconfirmed email.
10305 MassPay SHORT Limit Exceeded.
LONG The user account needs to have its sending limit removed in order to make a mass payment.
10306 MassPay SHORT Limit Exceeded.
LONG The user's international account needs to have its sending limit removed in order to make a mass payment.
10307 MassPay SHORT Receive only account.
LONG The user account is receive only and therefore cannot send payments out.
10308 MassPay SHORT MassPay server configuration error.
LONG There is some configuration error.
10309 MassPay SHORT MassPay server unavailable.
LONG The mass pay server is unavailable.
10310 MassPay SHORT Unable to create payment.
LONG Unable to create payments for MassPay
10311 MassPay SHORT Unable to submit payment.
LONG Unable to submit payments for MassPay
10312 MassPay SHORT MassPay server error.
LONG The MassPay server has reported errors.
10313 MassPay SHORT MassPay Invalid Data
LONG The MassPay input file includes invalid data
10314 MassPay SHORT MassPay input parse error.
LONG The input to the MassPay server is incorrect. Please make sure that you are using a correctly formatted input.
10317 MassPay SHORT MassPay Invalid Email.
LONG The MassPay input file includes invalid Email.
10320 MassPay SHORT Internal error.
LONG Internal error.
10321 MassPay SHORT Insufficient funds.
LONG The account does not have sufficient funds to do this MassPay
10327 MassPay SHORT MassPay Invalid UserId.
LONG The MassPay input file includes invalid UserId.

10400 to 10499

Code Component Messages
10400 DoReferenceTransaction SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Order total is missing.
Note: TotalOrder amount is missing.
10400 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG OrderTotal is missing.
10401 DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Order total is invalid.
Note: TotalOrder amount is invalid.
10401 DoDirectPayment SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Order total is missing.
10402 DoReferenceTransaction
SetExpressCheckout
SHORT Authorization only is not allowed for merchant.
LONG This merchant account is not permitted to set PaymentAction to Authorization. Please contact Customer Service.
Note: Merchant is not eligible for auth settlement.
10404 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG ReturnURL is missing.
Note: ReturnURL tag has no content.
10405 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG CancelURL is missing.
Note: CancelURL tag has no content.
10406 DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
RefundTransaction
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The PayerID value is invalid.
Note: Merchant account number is invalid.
10407 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid buyer email address (BuyerEmail).
Note: The BuyerEmail tag is formatted incorrectly or violates SMTP protocol-defined email address format or is empty.
10408 DoExpressCheckoutPayment
GetExpressCheckoutDetails
SHORT Express Checkout token is missing.
LONG Express Checkout token is missing.
10408 CreateBillingAgreement
GetBillingAgreementCustomerDetails
SHORT Missing token
LONG Token is missing.
10409 CreateBillingAgreement
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetBillingAgreementCustomerDetails
GetExpressCheckoutDetails
SetExpressCheckout
SHORT You're not authorized to access this info.
LONG Express Checkout token was issued for a merchant account other than yours.
Note: Token belongs to a different merchant.
10410 CreateBillingAgreement
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetBillingAgreementCustomerDetails
GetExpressCheckoutDetails
SetExpressCheckout
SHORT Invalid token.
LONG Invalid token.
Note: Token is invalid.
10411 CreateBillingAgreement
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetBillingAgreementCustomerDetails
SetExpressCheckout
SHORT This Express Checkout session has expired.
LONG This Express Checkout session has expired. Token value is no longer valid.
Note:

To inform the customer that the Express Checkout transaction has expired and must be restarted, display an error message and provide a button that enables the customer to restart the Express Checkout flow and redirect him or her back to PayPal to approve the use of PayPal again.

Because you are restarting the entire checkout process, do not reuse the expired token value in the SetExpressCheckout request. However, because you already know the final OrderTotal, be sure to update the value for that element, if appropriate. You might also want to update the values for ReturnURL and CancelURL, if necessary.

10412 DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Duplicate invoice.
LONG Payment has already been made for this InvoiceID.
Note:

PayPal checks that InvoiceID values are unique for any particular merchant. If you send an InvoiceID value that is already associated with another transaction in the PayPal system, PayPal returns this error code. Inform the customer and redirect him or her to restart the Express Checkout flow. However, you might not be able to correct this error during an actual checkout. In this case, modify your implementation of Express Checkout to ensure that you generate unique invoice ID numbers.

This error can also occur if you make a second DoExpressCheckoutPayment API call for the same payment.

10413 DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The totals of the cart item amounts do not match order amounts.
Note: Be sure that the total of the payment detail item parameters, such as ItemTotal, HandlingTotal, TaxTotal, and so on, add up to the order total.
10414 DoDirectPayment
(since API version 122)
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
RefundTransaction
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The amount exceeds the maximum amount for a single transaction.
10415 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG A successful transaction has already been completed for this token.
Note: PayPal enables the use of an Express Checkout token only once for a successful transaction. If you determine that your buyers are clicking your Place Order button twice, PayPal recommends that you disable the button after your buyer clicks it. To learn more about possible causes and corrective actions, see What is API error code 10415?.
10416 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG You have exceeded the maximum number of payment attempts for this token.
Note: The transaction failed and subsequent retries have expired the token. In the event of a failed transaction, do not retry the DoExpressCheckoutPayment API call.
10417 DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SHORT Transaction cannot complete.
LONG Instruct the customer to retry the transaction using an alternative payment method from the customer's PayPal wallet. The transaction did not complete with the customer's selected payment method.
Note: The account is not associated with a usable funding source. A credit card or billing agreement is required to complete payment. Inform the buyer that PayPal is unable to process the payment, and redisplay alternative payment methods with which the buyer can pay. You can also ask the buyer to contact PayPal Customer Service. For automatic payments, this information can be sent by email to the customer. You can also inform the buyer to contact the customer service department of the card issuing bank.
10418 DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The currencies of the shopping cart amounts must be the same.
Note: Currencies in the shopping cart must be the same.
10419 DoExpressCheckoutPayment SHORT Express Checkout PayerID is missing.
LONG Express Checkout PayerID is missing.
Note: Obtain and specify the PayerID. See obtain approved payment details.
10420 DoExpressCheckoutPayment SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Express Checkout PaymentAction is missing.
10420 DoReferenceTransaction SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG PaymentAction tag is missing.
Note: PaymentAction tag is missing.
10421 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORT This Express Checkout session belongs to a different customer.
LONG This Express Checkout session belongs to a different customer. Token value mismatch.
Note: Verify that your programs properly associate the Token and PayerID values.
10424 DoCapture
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
UpdateAuthorization
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Shipping address is invalid.
Note: PayPal recommends that you return your buyer to PayPal to review and approve new valid funding sources. Although this error is rare, you should consider trapping the error to display a message to the buyer describing what happened, along with a button or hyperlink that enables the buyer to return to PayPal.
10425 SetExpressCheckout SHORT Express Checkout has been disabled for this merchant.
LONG Express Checkout has been disabled for this merchant. Please contact Customer Service.
10426 DoAuthorization
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Item total is invalid.
Note: ItemTotal amount is invalid.
10427 DoAuthorization
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Shipping total is invalid.
Note: ShippingTotal amount is invalid.
10428 DoAuthorization
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Handling total is invalid.
Note: HandlingTotal amount is invalid.
10429 DoReferenceTransaction SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Item sales tax is invalid.
Note: PaymentDetailsItem.Tax field is invalid. Warning only. API executes.
10429 DoAuthorization
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Tax total is invalid.
Note: TaxTotal amount is invalid.
10430 DoDirectPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Item amount is missing.
Note: PaymentDetailsItem.Amount field is missing. Warning only. API executes.
10431 DoExpressCheckoutPayment SHORT Item amount is invalid.
LONG Item amount is invalid.
10432 DoDirectPayment SHORT Invalid argument.
LONG Invoice ID value exceeds maximum allowable length.
10432 DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invoice ID value exceeds maximum allowable length.
Note: InvoiceID field is too long. Maximum length is 256 alphanumeric characters.
10433 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Value of OrderDescription element has been truncated.
Note: OrderDescription field is too long. Maximum length is 127 alphanumeric characters. Warning only. API executes.
10434 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Value of Custom element has been truncated.
Note: Custom field is too long. Maximum length is 256 alphanumeric characters. Warning only. API executes.
10435 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The customer has not yet confirmed payment for this Express Checkout session.
10436 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG PageStyle value exceeds maximum allowable length.
Note: PageStyle tag is too long.
10437 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG cpp-header-image value exceeds maximum allowable length.
Note: cpp_header_image tag is too long. Maximum length is 127 alphanumeric characters.
10438 SetCustomerBillingAgreement SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG cpp-header-border-color value exceeds maximum allowable length.
Note: cpp_header_border_color tag is too long. Valid value is a six-character HTML hexadecimal ASCII color code.
10438 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG cpp-header-image value exceeds maximum allowable length.
Note: Maximum length is 127 single-byte alphanumeric characters.
10439 SetCustomerBillingAgreement SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG cpp-header-back-color value exceeds maximum allowable length.
Note: cpp_header_back_color tag is too long. Valid value is a six-character HTML hexadecimal ASCII color code.
10439 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG cpp-header-image value exceeds maximum allowable length.
Note: Maximum length is 127 single-byte alphanumeric characters.
10440 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG cpp-header-image value exceeds maximum allowable length.
Note: Maximum length is 127 single-byte alphanumeric characters.
10440 SetCustomerBillingAgreement SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG cpp-payflow-color value exceeds maximum allowable length.
Note: cpp_payflow_color tag is too long. Valid value is a six-character HTML hexadecimal ASCII color code.
10441 DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The NotifyURL element value exceeds maximum allowable length.
Note: NotifyURL field is too long. Character length and limitations: 2048 single-byte alphanumeric characters.
10442 DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORT ButtonSource value truncated.
LONG The ButtonSource element value exceeds maximum allowable length.
Note: ButtonSource field is too long. Character length and limitations: 32 single-byte alphanumeric characters. Warning only. API executes.
10443 DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG This transaction cannot be completed with PaymentAction of Order.
10444 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The transaction currency specified must be the same as previously specified.
10445 DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
RefundTransaction
SHORT This transaction cannot be processed at this time. Please try again later.
LONG This transaction cannot be processed at this time. Please try again later.
Note: Inform the customer that an error occurred and to retry the transaction. Offer the customer a quick link to restart the Express Checkout flow and redirect the customer back to PayPal. If the issue continues, instruct the customer to contact Merchant Technical Support.
10446 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Sale is only allowed PaymentAction.
10448 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORT Unconfirmed email.
LONG A confirmed email is required to make this API call.
10449 DoUATPExpressCheckoutPayment SHORT Error occurred in communicating to eBay.
LONG Order not found.
10452 DoUATPExpressCheckoutPayment SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG This transaction cannot be completed with Auction Items.
10457 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG eBay API creation error.
10458 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG eBay API unknown failure.
10459 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG eBay API error.
10460 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG Parsing error.
10461 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG Item number invalid, removed, or unavailable.
10462 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG Order not found.
10463 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG eBay user password incorrect.
10464 DoUATPExpressCheckoutPayment SHORT Error occurred in communicating to eBay.
LONG eBay user invalid.
10464 SetExpressCheckout SHORT Error occurred in communicating to eBay.
LONG Item ID and Transaction ID mismatch.
10465 SetExpressCheckout SHORT Error occurred in communicating to eBay.
LONG eBay user invalid.
10465 DoUATPExpressCheckoutPayment SHORT Error occurred in communicating to eBay.
LONG Item ID and Transaction ID mismatch.
10467 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG Duplicate Item ID.
10468 DoUATPExpressCheckoutPayment SHORT Error occurred in communicating to eBay.
LONG Duplicate Order ID.
10468 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Duplicate Order Id.
10469 SetExpressCheckout SHORT PaymentAction of Order Temporarily Unavailable.
LONG Express Auctions is unavailable.
10470 SetExpressCheckout SHORT Wowo flag is off for ExpressO feature.
LONG Solution Type passed as Sole while ExpressO feature is turned off
10471 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG ReturnURL is invalid.
Note: ReturnURL tag contains invalid URL.
10472 SetCustomerBillingAgreement SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG CancelURL is invalid.
Note: The CancelURL tag contains an invalid URL.
10472 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG CancelURL is missing.
10473 DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Error occurred in communicating to eBay.
LONG Multiple Order IDs are not supported.
10474 SetExpressCheckout SHORT Invalid Data.
LONG This transaction cannot be processed. The country code in the shipping address must match the buyer's country of residence.
10474 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
UpdateAuthorization
SHORT Invalid Data.
LONG This transaction cannot be processed. The shipping country is not allowed by the buyer's country of residence.
Note: The buyer selects the country of residence when they sign up for their PayPal account. The country of residence displays after the dash in the title on the Account Overview page.
10475 DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG This transaction cannot be completed with PaymentAction of Sale.
10476 SetExpressCheckout SHORT Invalid Data.
LONG Maximum number of billing agreements exceeded.
10476 SetCustomerBillingAgreement SHORT Transaction refused because of an invalid argument. See additional error messages for details.
10477 SetExpressCheckout SHORT Invalid Data.
LONG More than one billing agreement specified for reference transaction
10477 SetCustomerBillingAgreement SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Shipping address is invalid.
10478 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
SetExpressCheckout
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG Recurring payments profile description must be provided if the billing agreement type is recurring payments.
10479 SetExpressCheckout SHORT Invalid Data.
LONG Billing agreement types cannot be mixed in the same request.
10480 SetExpressCheckout SHORT Invalid Data.
LONG Invalid billing agreement type.
10481 DoExpressCheckoutPayment SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG PaymentAction of Authorization is not allowed with Unilateral and Non-Credentialed authentication.
10482 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG PaymentAction of Order is not allowed with Unilateral and Non-Credentialed authentication.
10485 DoExpressCheckoutPayment
GetExpressCheckoutDetails
SHORT Payment not authorized.
LONG Payment has not been authorized by the user.
Note: Redirect the customer to PayPal for approval.
10486 DoAuthorization
DoExpressCheckoutPayment
DoReauthorization
DoUATPAuthorization
SHORT This transaction couldn't be completed.
LONG This transaction couldn't be completed. Please redirect your customer to PayPal.
Note: Use the existing token to redirect the customer back to PayPal to select a different funding source or add a funding source. For more information, see How To Recover from Funding Failure Error Code 10486 in Express Checkout.

10500 to 10599

Code Component Messages
10500 DoDirectPayment SHORT Invalid Configuration.
LONG This transaction cannot be processed due to an invalid merchant configuration.
Note: Occurs when you have not agreed to the billing agreement.
10501 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Configuration.
LONG This transaction cannot be processed due to an invalid merchant configuration.
Note: Occurs when the billing agreement is disabled or inactive.
10502 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed. Please use a valid credit card.
Note: The credit card is expired.
10504 DoDirectPayment
DoReferenceTransaction
SHORT The CVV2 is invalid.
LONG This transaction cannot be processed. Please enter a valid Credit Card Verification Number.
Note: The credit card verification code (CVC) provided is invalid. The CVC is between three and four digits long.
10505 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: The transaction was refused because the AVS response returned the value of N, and the merchant account cannot accept such transactions.
10507 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Configuration.
LONG This transaction cannot be processed. Please contact PayPal Customer Service.
Note: Your PayPal account is restricted. For more information, contact PayPal.
10508 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a valid credit card expiration date.
Note: The expiration date must be a two-digit month and four-digit year.
10509 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed.
Note: You must submit an IP address of the buyer with each API call.
10510 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG The credit card type is not supported. Try another card type.
Note: The credit card type entered is not currently supported by PayPal.
10511 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed.
Note: The merchant selected an value for the PaymentAction field that is not supported.
10512 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a first name.
Note: The first name of the buyer is required for this merchant.
10513 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a last name.
Note: The last name of the buyer is required for this merchant.
10519 DoDirectPayment SHORT Invalid Data.
LONG Please enter a credit card.
Note: The credit card field was blank.
10520 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed.
Note: The total amount and item amounts do not match.
10521 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a valid credit card.
Note: The credit card entered is invalid.
10523 DoDirectPayment SHORT Internal error.
LONG This transaction cannot be processed.
10525 DoDirectPayment
DoReferenceTransaction
SHORT Invalid Data.
LONG This transaction cannot be processed. The amount to be charged is zero.
Note: The merchant entered an amount of zero.
10526 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed. The currency is not supported at this time.
Note: The currency code entered is not supported.
10527 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a valid credit card number and type.
Note: CreditCardNumber and/or CreditCardType is invalid.
10534 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed. Please enter a valid credit card number and type.
Note: The credit card entered is currently restricted by PayPal. For more information, contact PayPal.
10535 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Gateway Decline.
LONG This transaction cannot be processed. Please enter a valid credit card number and type.
Note: This error can also be returned if you pass an industry standard test credit card number in the Live environment.
10536 DoDirectPayment SHORT Invalid Data.
LONG The transaction was refused as a result of a duplicate invoice ID supplied. Attempt with a new invoice ID.
Note: The merchant entered an invoice ID that is already associated with a transaction by the same merchant. By default, the invoice ID must be unique for all transactions. To change this setting, log into PayPal or contact customer service.
10537 DoDirectPayment SHORT Filter Decline.
LONG This transaction cannot be processed.
Note: The transaction was declined by the country filter managed by the merchant. To accept this transaction, change your risk settings on PayPal.
10537 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPAuthorization
DoUATPExpressCheckoutPayment
RefundTransaction
SetExpressCheckout

UpdateAuthorization
SHORT Risk Control Country Filter Failure.
LONG The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings.
Note: Transaction refused due to country monitor risk control.
10538 DoDirectPayment SHORT Filter Decline.
LONG This transaction cannot be processed.
Note: The transaction was declined by the maximum amount filter managed by the merchant. To accept this transaction, change your risk settings on PayPal.
10538 DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
RefundTransaction
SetExpressCheckout
SHORT Risk Control Max Amount Failure.
LONG The transaction was refused because the maximum amount was exceeded as a result of your Maximum Amount Risk Control Settings.
Note: Transaction refused due to max amount risk control.
10539 DoDirectPayment SHORT Filter Decline.
LONG This transaction cannot be processed.
Note: PayPal declined the transaction. For more information, contact PayPal.
10539 DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
RefundTransaction
SetExpressCheckout
SHORT Payment declined by your Risk Controls settings: PayPal Risk Model.
LONG Payment declined by your Risk Controls settings: PayPal Risk Model.
Note: Retry the request with a PayPal-supported currency.
10540 DoDirectPayment SHORT Invalid Data.
LONG The transaction cannot be processed due to an invalid address.
Note: The transaction was declined by PayPal because of an invalid address.
10541 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed. Please enter a valid credit card number and type.
Note: The credit card entered is currently restricted by PayPal. For more information, contact PayPal.
10541 DoNonReferencedCredit SHORT Transaction cannot be processed.
LONG Please use a different payment card.
10542 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a valid email address.
Note: The email address provided by the buyer is in an invalid format.
10542 DoNonReferencedCredit SHORT Invalid Email Address.
LONG This transaction cannot be processed. Please enter a valid email address.
10544 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: PayPal declined the transaction. For more information, contact PayPal.
10544 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT This transaction cannot be processed.
LONG Please use a different payment card.
10545 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: The transaction was declined by PayPal because of possible fraudulent activity. For more information, contact PayPal.
10546 DoDirectPayment
DoReferenceTransaction
SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: IP fraud models failed. The transaction was declined by PayPal because of possible fraudulent activity on the IP address. For more information, contact PayPal.
10547 DoDirectPayment SHORT Internal error.
LONG This transaction cannot be processed.
Note: None. This is a PayPal internal error.
10548 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Configuration.
LONG This transaction cannot be processed. The merchant's account is not able to process transactions.
Note: The merchant account attempting the transaction is not a business account at PayPal. Check your account settings.
10549 DoDirectPayment SHORT Invalid Configuration.
LONG This transaction cannot be processed. The merchant's account is not able to process transactions.
Note: The merchant account attempting the transaction cannot process direct payment transactions. For more information, contact PayPal.
10550 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Configuration.
LONG This transaction cannot be processed.
Note: Access to Direct Payment was disabled for your account. For more information, contact PayPal.
10552 DoDirectPayment SHORT Invalid Configuration.
LONG This transaction cannot be processed.
Note: The merchant account attempting the transaction does not have a confirmed email address with PayPal. Check your account settings.
10553 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: The merchant attempted a transaction where the amount exceeded the upper limit for that merchant.
10554 DoReferenceTransaction
(since API version 122)
SHORT Payment declined by your AVS Risk Controls Setting.
LONG This transaction cannot be processed.
10554 DoCapture
(since API version 122)
DoDirectPayment
(Modified messages in API version 122)
SHORT Payment declined by your AVS Risk Controls Setting.
LONG The transaction was refused.
Note: The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant set the filter to decline a transaction when the AVS returns a no match (AVS = N).
10555 DoReferenceTransaction
(since API version 122)
SHORT Payment declined by your AVS Risk Controls Setting.
LONG This transaction cannot be processed.
10555 DoDirectPayment
(Modified messages in API version 122)
SHORT Payment declined by your AVS Risk Controls Setting.
LONG The transaction was refused.
Note: The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant set the filter to decline a transaction when the AVS returns a partial match.
10556 DoReferenceTransaction
(since API version 122)
SHORT Payment declined by your AVS Risk Controls Setting.
LONG This transaction cannot be processed.
10556 DoDirectPayment
(Modified messages in API version 122)
SHORT Payment declined by your AVS Risk Controls Setting.
LONG The transaction was refused.
Note: The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant set the filter to decline transactions when the AVS is unsupported.
10557 DoDirectPayment SHORT Profile preference setting.
LONG A profile preference is set to automatically deny certain transactions.
10558 DoDirectPayment SHORT Currency Not Supported for Card Type.
LONG Your processor is unable to process the Card Type in the currency requested. Try another card type.
10560 DoReferenceTransaction SHORT Invalid Data.
LONG The issue number of the credit card is invalid.
Note: IssueNumber is invalid.
10561 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter complete billing address.
10562 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a valid credit card expiration year.
10563 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a valid credit card expiration month.
10564 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: There was a problem processing this transaction.
10565 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Merchant country unsupported.
LONG The merchant country is not supported.
10566 DoDirectPayment
DoNonReferencedCredit
SHORT Credit card type unsupported.
LONG The credit card type is not supported.
Note: To enable this support feature, Canadian merchants that receive this error for a Canadian-issued Visa debit card can contact PayPal support or opt-in by logging into paypal.com.
10567 DoReferenceTransaction SHORT Invalid Data.
LONG A Start Date or Issue Number is required.
Note: None of Start date or issue number is specified (only applies to Switch credit cards).
10567 DoDirectPayment SHORT Invalid Data.
LONG A Start Date or Issue Number is required.
10570 DoDirectPayment SHORT Authorization is not supported for this funding source.
LONG Authorization is not supported for this funding source.
10571 DoDirectPayment SHORT Transaction approved, but with invalid Card Security Code (CSC) format.
LONG This transaction was approved, although the Card Security Code (CSC) had too few, too many, or invalid characters. Based on your account profile settings, the invalid CSC was not given to the card issuer for its approval process.
Note: If you want to require valid CVV values, change the risk control settings in your account profile.
10574 DoDirectPayment
DoReferenceTransaction
(since API version 122)
SHORT Credit card verified.
LONG This card authorization verification is not a payment transaction.
Note: DCC zero amount authorization error. This is not an error message. This message is a verification message returned with the acknowledgment status: Ack=SuccessWithWarning.
10575 DoDirectPayment SHORT The API Operation is not allowed.
LONG The API Operation is not allowed for the transaction being referenced.
Note: DCC zero amount authorizations cannot be captured, reauthorized, or voided. However, you can create a reference transaction based on a successful card verification.
10576 DoDirectPayment SHORT Invalid configuration.
LONG A customer service phone number is required to process transactions. Please add a customer service phone number to your PayPal account or contact PayPal for more info.
10577 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Gateway Decline.
LONG This transaction cannot be processed. The merchant must not attempt payment on this card again for this buyer.
10578 DoDirectPayment
(since API version 122)
SHORT Unable to make this transaction.
LONG Unable to make this transaction. It is possible that the amount would exceed the spending limit of the payer.

10600 to 10699

Code Component Messages
10600 DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Authorization voided.
LONG Authorization is voided.
Note: Close the order or authorization.
10601 DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Authorization expired.
LONG Authorization has expired.
Note: Close the order or authorization.
10602 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Authorization completed.
LONG Authorization has already been completed.
Note: Close the order or authorization.
10603 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT The buyer is restricted.
LONG The buyer account is restricted.
Note: Contact the buyer.
10604 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Authorization must include both buyer and seller.
LONG Authorization transaction cannot be unilateral. It must include both buyer and seller to make an auth.
Note: Review the order to ensure customer and seller are both PayPal members.
10605 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
SHORT Unsupported currency.
LONG Currency is not supported.
Note: Retry the request with a PayPal-supported currency.
10605 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Currency is not supported.
Note: Retry the request with a PayPal-supported currency.
10606 DoAuthorization
DoCapture
DoDirectPayment
(since API version 122)
DoExpressCheckoutPayment
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Buyer cannot pay.
LONG Transaction rejected, please contact the buyer.
Note: Inform the buyer that PayPal is unable to process the payment and redisplay alternative payment methods with which the buyer can pay or ask the buyer to contact PayPal Customer Service.
10606 DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Transaction cannot be processed.
LONG Transaction cannot be processed.
10607 DoAuthorization
DoCapture
DoReauthorization
DoVoid
SHORT Auth & Capture unavailable.
LONG Authorization & Capture feature unavailable.
Note: Contact PayPal Customer Service.
10608 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Funding source missing.
LONG The funding source is missing.
Note: Contact the buyer.
10609 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Invalid transactionID.
LONG Transaction id is invalid.
Note: Check the validity of the authorization ID and reattempt the request.
10610 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Amount limit exceeded.
LONG Amount specified exceeds allowable limit.
Note: Try the request again with a lower amount.
10610 DoCapture
(since API version 122)
SHORT Capture amount is less than min threshold or exceeds max allowed.
LONG Capture amount is either less than the minimum threshold amount or exceeds the maximum allowed.
Note: Reattempt the request with a higher or lower amount.
10611 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Not enabled.
LONG Authorization & Capture feature is not enabled for the merchant. Contact customer service.
Note: Contact PayPal Customer Service.
10612 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT No more settlement.
LONG Maximum number of allowable settlements has been reached. No more settlement for the authorization.
Note: Close the order.
10613 DoCapture
DoUATPAuthorization
SHORT Currency mismatch.
LONG Currency of capture must be the same as currency of authorization.
Note: Ensure that the currencies are the same, and retry the request.
10613 DoReferenceTransaction SHORT Unsupported Currency.
LONG Currency is not supported.
10614 DoVoid SHORT Cannot void reauth.
LONG You can void only the original authorization, not a reauthorization.
Note: Void the authorization.
10614 DoUATPAuthorization SHORT Cannot void reauth.
LONG You can void only the original authorization, not a reauthorization.
10615 DoReauthorization
DoUATPAuthorization
SHORT Cannot reauth reauth.
LONG You can reauthorize only the original authorization, not a reauthorization.
Note: Capture the reauthorization.
10616 DoReauthorization
DoUATPAuthorization
SHORT Maximum number of reauthorization allowed for the auth is reached.
LONG Maximum number of reauthorization allowed for the auth is reached.
Note: Capture or close the authorization.
10617 DoReauthorization
DoUATPAuthorization
SHORT Reauthorization not allowed.
LONG Reauthorization is not allowed inside honor period.
Note: Capture the authorization or reauthorize outside of honor period.
10618 DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
SHORT Transaction already voided or expired.
LONG Transaction has already been voided or expired.
Note: Close the order or authorization.
10618 RefundTransaction SHORT Transaction refused.
LONG Refund is pending or completed for this transaction.
10618 DoUATPAuthorization SHORT Transaction already voided or expired.
LONG Transaction has already been voided or expired.
10619 DoCapture SHORT Invoice ID value exceeds maximum allowable length.
LONG Invoice ID value exceeds maximum allowable length.
Note: Check the length of the invoice ID and reattempt the request.
10620 DoAuthorization
DoCapture
DoUATPAuthorization
DoVoid
SHORT Order has already been voided, expired, or completed.
LONG Order has already been voided, expired, or completed.
Note: Close this order.
10621 DoAuthorization
DoCapture
DoReferenceTransaction
DoUATPAuthorization
DoVoid
SHORT Order has expired.
LONG Order has expired.
Note: Close this order.
10622 DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Order is voided.
LONG Order is voided.
Note: Close this order.
10623 DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
SHORT Maximum number of authorization allowed for the order is reached.
LONG Maximum number of authorization allowed for the order is reached.
Note: Capture this order.
10624 DoAuthorization
DoUATPAuthorization
SHORT Duplicate invoice.
LONG Payment has already been made for this Invoice ID.
Note: Review the invoice ID and reattempt the request.
10625 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The amount exceeds the maximum amount for a single transaction.
Note: Try the request again with a lower amount.
10626 DoAuthorization
DoCapture
DoDirectPayment
(since API version 122)
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Risk.
LONG Transaction refused due to risk model.
Note: Contact the buyer.
10627 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The invoice ID field is not supported for basic authorizations.
Note: You can use the Invoice ID field only with DoCapture.
10628 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT This transaction cannot be processed at this time. Please try again later.
LONG This transaction cannot be processed at this time. Please try again later.
Note: Try the request again later.
10629 DoReauthorization
DoUATPAuthorization
SHORT Reauthorization not allowed.
LONG Reauthorization is not allowed for this type of authorization.
Note: Use DoAuthorization to authorize the order.
10630 DoAuthorization
DoCapture
DoUATPAuthorization
SHORT Item amount is invalid.
LONG Item amount is invalid.
Note: Check the item amount to ensure that it is not zero or negative.
10631 DoAuthorization
DoCapture
DoExpressCheckoutPayment
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
UpdateAuthorization
SHORT Processor Warning.
LONG The authorization is being processed.
10632 DoUATPAuthorization SHORT Currency mismatch.
LONG Currency of authorization must be the same as currency of order.
10633 DoUATPAuthorization SHORT Currency mismatch.
LONG Currency of re-authorization must be the same as currency of authorization.
10634 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
RefundTransaction
UpdateAuthorization
SHORT This transaction cannot be processed at this time. Please try again later.
LONG This transaction cannot be processed at this time. Please try again later.
10635 UpdateAuthorization SHORT Cannot update a reauthorized authorization.
LONG This authorization was already reauthorized. Use the reauthorized transaction id to do an update.

10700 to 10799

Code Component Messages
10701 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10702 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid address1 in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10703 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid address2 in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10704 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid city in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10705 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid state in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10706 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid postal code in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10707 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid country in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10708 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a complete billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10709 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter an address1 in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10710 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a city in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10711 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter your state in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10712 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter your five digit postal code in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10713 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a country in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10714 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10715 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid state in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10716 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter your five digit postal code in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10717 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid postal code in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10718 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid city and state in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10719 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10720 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid address1 in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10721 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid address2 in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10722 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid city in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10723 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10724 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter your five digit postal code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10725 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid country in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10725 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORT Shipping Address Country Error.
LONG There was an error in the Shipping Address Country field.
Note: Shipping address error in country field.
10726 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a complete shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10727 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter an address1 in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10727 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORT Shipping address1 Empty.
LONG The field Shipping address1 is required.
Note: Shipping address error in the address1 field.
10728 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a city in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10728 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORT Shipping Address City Empty.
LONG The field Shipping Address City is required.
Note: Shipping address error in City field.
10729 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter your state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10729 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORT Shipping Address State Empty.
LONG The field Shipping Address State is required.
Note: Shipping address error in state field.
10730 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter your five digit postal code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10730 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORT Shipping Address Postal Code Empty.
LONG The field Shipping Address Postal Code is required.
Note: Shipping address error in postal code.
10731 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a country in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10731 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORT Shipping Address Country Empty.
LONG The field Shipping Address Country is required.
Note: Country code is empty in shipping address.
10732 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10733 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10734 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter your five digit postal code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10735 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter your five digit postal code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10736 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid city and state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect. Redirect the buyer to the shipping information to enable him or her to update the shipping address.
10736 DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORT Shipping Address Invalid City State Postal Code.
LONG A match of the Shipping Address City, State, and Postal Code failed.
Note: Match of shipping address, city, state, and postal code failed. Redirect the buyer to the provided shipping information and enable him or her to update the shipping address.
10744 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a valid country code in the billing address.
Note: There was a problem with a particular field in the address. The long error message will tells you which field is invalid.
10745 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed. Please enter a valid country code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10746 DoDirectPayment
DoNonReferencedCredit
SHORT Invalid Data.
LONG This transaction cannot be processed. Please use a valid country on the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10747 DoDirectPayment
DoReferenceTransaction
SHORT Invalid Data.
LONG This transaction cannot be processed without a valid IP address.
Note: The merchant entered an IP address in an invalid format. The IP address must be in a format such as 123.456.123.456.
10747 DoAuthorization
UpdateAuthorization
SHORT Invalid IP.
LONG The IP Address provided is invalid.
10748 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG This transaction cannot be processed without a Credit Card Verification Number.
Note: The merchant's configuration requires a CVV but this transaction did not include a CVV. To change this setting, contact PayPal.
10750 DoDirectPayment SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10751 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG There's an error with this transaction. Please enter a valid state in the billing address.
Note: The merchant entered an address in the United States or Canada but the state is not valid in either country.
10752 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.
10752 DoDirectPayment
(since API version 122)
SHORT Transaction cannot be processed.
LONG Credit card provided cannot be used.
10752 DoDirectPayment
DoNonReferencedCredit
DoReferenceTransaction
SHORT Transaction cannot be processed.
LONG Please use a different payment card.
Note: The issuing bank and not PayPal declined the transaction. The merchant should attempt another card. One possibile cause for this error is, American Express does not allow your business category.
10754 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: PayPal declined the transaction. For more information, contact PayPal.
10755 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed due to an unsupported currency.
Note: The merchant entered a currency code that is not supported.
10755 RefundTransaction
DoUATPExpressCheckoutPayment
SHORT Unsupported currency.
LONG Currency is not supported.
10755 DoNonReferencedCredit
DoReferenceTransaction
SHORT Unsupported currency.
LONG This transaction cannot be processed due to an unsupported currency.
10756 DoDirectPayment SHORT Gateway Decline.
LONG The transaction cannot be processed. The country and billing address associated with this credit card do not match.
Note: None. This is a PayPal internal error.
10758 DoDirectPayment SHORT Invalid Configuration.
LONG There's been an error due to invalid API Username and/or password.
Note: The API Username or password is incorrect for this merchant.
10759 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed. Please enter a valid credit card number and type.
Note: PayPal declined the transaction. For more information, contact PayPal.
10760 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Configuration.
LONG This transaction cannot be processed. The country listed for your business address is not currently supported.
Note: The country of residence listed in the merchant's PayPal account does not support direct payment transactions.
10761 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed. Please check the status of your first transaction before placing another order.
Note: The transaction was declined because PayPal is currently processing a transaction by the same buyer for the same amount. This error can occur when a buyer submits multiple, identical transactions in quick succession.
10762 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: The CVV is not valid. The CVV must be between three to four digits long.
10763 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed.
Note: None. This is a PayPal internal error.
10764 DoDirectPayment
DoNonReferencedCredit
SHORT This transaction cannot be processed at this time. Try again later.
LONG This transaction cannot be processed at this time. Try again later.
Note: Try again later. Make sure that you entered the correct CVV and address information for the buyer. For a recurring profile, try again with an init amount of 0.

10800 to 10899

Code Component Messages
10800 SetExpressCheckout SHORT Invalid Data.
LONG Your request is too long. Check URLs and other long strings.

11000 to 11099

Code Component Messages
11001 SetExpressCheckout SHORT Exceeds maximum length.
LONG NoteToBuyer text element exceeds maximum length and is truncated.
Note: Type: Warning.
11001 SetExpressCheckout SHORT Exceeds maximum length.
LONG OtherPaymentMethodIcon exceeds maximum length.
11001 SetExpressCheckout SHORT Exceeds maximum length.
LONG OtherPaymentMethodID exceeds maximum length.
11001 SetExpressCheckout SHORT Exceeds maximum length.
LONG OtherPaymentMethodLabel exceeds maximum length.
11001 SetExpressCheckout SHORT Exceeds maximum length.
LONG OtherPaymentMethodLongDescription exceeds maximum length.
11001 SetExpressCheckout SHORT Exceeds maximum length.
LONG OtherPaymentMethodLongDescriptionTitle exceeds maximum length.
11001 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Exceeds maximum length.
LONG Value of NoteText element is truncated.
11002 TransactionSearch SHORT Search warning.
LONG The number of results were truncated. Please change your search parameters if you wish to see all your results.
11068 DoDirectPayment
SetExpressCheckout
SHORT Seller restriction.
LONG All sellers restricted.
11084 DoExpressCheckoutPayment
DoNonReferencedCredit
DoReferenceTransaction
SHORT User does not have a good funding source with which to pay.
LONG User does not have a good funding source with which to pay.
Note: The credit card associated with the account could not be used. No other funding source is available. Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service.
11089 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Transaction Refused.
LONG Account is locked or inactive.
11091 DoReferenceTransaction SHORT The transaction was blocked as it would exceed the sending limit for this buyer.
LONG The transaction was blocked as it would exceed the sending limit for this buyer.
Note: Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service.
11094 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT This authorization cannot be voided, reauthorized, or captured against.
LONG This authorization can only be handled through the marketplace which created it. It cannot directly be voided, reauthorized, updated or captured against.

11300 to 11399

Code Component Messages
11302 DoDirectPayment
(since API version 122)
DoExpressCheckoutPayment
DoReferenceTransaction
GetExpressCheckoutDetails
SHORT Cannot pay self.
LONG The transaction was refused because you cannot send money to yourself.
Note: Cannot pay self. Merchant is referencing own transaction.

11400 to 11499

Code Component Messages
11401 DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORT Internal Error.
LONG The transaction cannot complete successfully due to a failure in UATP number generation.
11403 DoUATPAuthorization SHORT UATP Card Expired.
LONG This transaction cannot be processed. UATP Card expired.
11404 DoUATPAuthorization SHORT Invalid UATP Card.
LONG This transaction cannot be processed. No UATP card exist in the system for given card number and expiration.
11406 DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORT Ineligible Merchant Account.
LONG This transaction cannot be processed. Merchant is not designated as UATP airline.
11407 DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid Payment Action for UATP Airlines.
11450
(Warning)
DoExpressCheckoutPayment
(since API version 123)
SHORT Billing Agreement creation failed.
LONG Failed to create Billing Agreement; reference transaction feature may be unavailable or not enabled for the merchant, or a system error may have occurred.
11451 BAUpdate
DoReferenceTransaction
SHORT Billing Agreement Id or transaction Id is not valid.
LONG Billing Agreement Id or transaction Id is not valid.
Note: Reference ID field is empty, contains an invalid transaction, is not associated with a billing agreement, or could not be decrypted. Check that the billing agreement ID is correct. If it is, instruct the customer that a new billing agreement is needed. Offer the customer the chance to signup for a new billing agreement through Express Checkout.
11452 BAUpdate
DoReferenceTransaction
SetCustomerBillingAgreement
SHORT Merchant not enabled for reference transactions.
LONG Merchant not enabled for reference transactions.
Note: This merchant is not enabled for Mark reference transaction. Warning only.
11453 SetCustomerBillingAgreement
DoReferenceTransaction
SHORT Reference transactions temporarily unavailable.
LONG Reference transaction feature not currently available; try again later.
Note: Feature not enabled because system is running in stand in mode. Warning only.
11454 DoReferenceTransaction SHORT Warning: Could not send email to the buyer.
LONG Warning: Could not send email to the buyer.
Note: Failed to send email to buyer. This error is not fatal and generates a warning.
11455 CreateBillingAgreement SHORT Buyer did not accept billing agreement.
LONG Buyer did not accept billing agreement.
Note: Buyer has not agreed to the billing agreement.
11456 CreateBillingAgreement SHORT A successful Billing Agreement has already been created for this token.
LONG Transaction refused because of an invalid argument. See additional error messages for details.
Note: Token has already been used to create a billing agreement.
11457 DoReferenceTransaction SHORT Referenced transaction or order is too old.
LONG The Reference ID refers to a transaction or order that is more than 730 days old.
11458 DoReferenceTransaction SHORT Invalid Data.
LONG Credit card details section must be empty; you cannot specify credit card information in a non-direct payment (DCC) reference transaction.
11459 DoReferenceTransaction SHORT Invalid Data.
LONG The shipping address must match the user's address in the PayPal account.
Note: The shipping address on file does not match the requested shipping address.

11500 to 11599

Code Component Messages
11501 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid merchant country.
LONG The merchant's country is currently not supported.
Note: Missing token.
11502 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT The token is missing or is invalid.
LONG The token is missing or is invalid.
Note: One or more subscription detail fields are missing from the request.
11503 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Missing subscription details.
LONG Missing subscription details.
Note: One or more schedule detail fields are missing from the request.
11504 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Missing schedule details.
LONG Missing schedule details.
11505 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Start date should be greater than current datfe.
LONG Subscription start date should be greater than current date.
11506 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid max failed payments.
LONG Max failed payments, if supplied, must be >= 0.
11507 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid trial amount.
LONG Trial amount must be >= 0.
11508 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid trial total billing cycles.
LONG Trial total billing cycles must be > 0.
11509 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid trial billing period.
LONG Trial billing period must be one of Day, Week, Month, SemiMonth, or Year.
11510 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid trial amount.
LONG Trial amount must be >= 0
11511 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid currency for trial amount.
LONG This currency is currently not supported for trial amount.
Note: Currency must be USD.
11512 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid trial shipping amount.
LONG Trial shipping amount must be >= 0.
Note: If a trial shipping amount is supplied, it must be >= 0.
11513 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid currency for trial shipping amount.
LONG This currency is currently not supported for trial shipping amount.
Note: Currency must be USD.
11514 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid profile status.
LONG The profile status is invalid.
11515 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid currency for trial tax amount.
LONG This currency is currently not supported for trial tax amount.
Note: Currency must be USD.
11516 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid billing frequency.
LONG Billing Frequency must be > 0 and be less than or equal to one year.
Note: The combination of billing frequency and billing period cannot exceed one year.
11517 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid total billing cycles.
LONG Total billing cycles must be >= 0 (0 means continuous).
11518 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid billing period.
LONG Billing period must be one of Day, Week, Month, SemiMonth, or Year.
11519 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid amount.
LONG Bill amount must be greater than 0
11520 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid currency for amount.
LONG This currency is currently not supported for amount.
Note: Currency must be USD.
11521 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid shipping amount.
LONG Shipping amount must be >= 0.
11522 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid currency for shipping amount.
LONG This currency is currently not supported for shipping amount.
Note: Currency must be USD.
11523 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid tax amount.
LONG Tax amount must be >= 0.
11524 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid currency for tax amount.
LONG This currency is currently not supported for tax amount.
Note: Currency must be USD.
11531 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid profile status.
LONG The profile status must be one of (A)ctive, (C)ancelled, or e(X)pired.
11543 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid payer country.
LONG The payer's country is currently not supported.
11544 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid period status.
LONG The trial period status must be one of (A)ctive or (C)ancelled.
11545 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Denied.
LONG Payer's account is denied.
11546 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Denied.
LONG Merchant account is denied.
11547 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT This feature is not available at this time.
LONG Recurring payments feature is not currently available; try again later.
11547 SetExpressCheckout SHORT Permission denied.
LONG Permission Denied. You are not authorized to do this kind of transaction.
11547 SetExpressCheckout SHORT Recurring payments temporarily unavailable; try again later.
LONG Recurring payments temporarily unavailable.
11548 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid currency code.
LONG Invalid currency code, all currency codes much match.
11549 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Start Date is required.
LONG Subscription start date is required.
11550 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Start Date should be valid.
LONG Subscription start date should be valid.
11551 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Profile ID is missing from the request.
LONG Profile ID is missing from the request.
11552 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid profile Id.
LONG The profile ID is invalid.
11553 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid action value provided.
LONG Invalid action value provided.
11554 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Note is missing from the request.
LONG Note is missing from the request.
11555 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Note length is too long.
LONG Note length is too long.
11556 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid profile status for cancel action; profile should be active or suspended.
LONG Invalid profile status for suspend action; profile should be active.
11557 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid profile status for suspend action; profile should be active.
LONG Invalid profile status for reactivate action; profile should be suspended.
11558 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid profile status for reactivate action; profile should be suspended.
LONG The activation type is invalid.
11560 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid activation type.
LONG The activation type is invalid.
11561 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid initial amount.
LONG The initial amount is invalid.
11562 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid auto bill type.
LONG The auto bill type is invalid.
11564 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT The number of failed payments should be greater than the current number of failed payments.
LONG The number of failed payments should be greater than the current number of failed payments.
11567 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT The time of the update is too close to the billing date.
LONG The time of the update is too close to the billing date.
11568 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid currency for delinquent amount.
LONG Invalid currency for delinquent amount.
11569 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Cannot increase delinquent amount.
LONG Cannot increase delinquent amount.
11570 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT The maximum number of failed payments should be greater than the current number of failed payments.
LONG The maximum number of failed payments should be greater than the current number of failed payments.
11571 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT The total amount cannot exceed 120% increment per 180 days.
LONG The total amount cannot exceed 120% increment per 180 days.
11576 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Bill amount is greater than outstanding balance.
LONG Bill amount is greater than outstanding balance.
11577 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Another outstanding payment is scheduled.
LONG Another outstanding payment is scheduled.
11578 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Bill outstanding amount not processed because of scheduled payment.
LONG Recurring payment scheduled within 24 hours, so we are not processing the bill outstanding amount.
11579 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Payment is failing.
LONG Payment is failing.
11581 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG Profile description is invalid.
11582 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT No payment in queue.
LONG No scheduled payment has been found.
11583 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT DPRP feature is unavailable.
LONG DPRP feature is unavailable.
11584 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Inactive profile.
LONG Profile is not active.
11585 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Missing Token or buyer credit card.
LONG Missing token or payment source.
11586 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT DPRP is disabled.
LONG DPRP is disabled for this merchant.
11587 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Billing Address is Partial.
LONG Billing Address is Partial.
11590 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Profile update is not required.
LONG Based on your input request, profile already up to date.
11592 BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Subscription profiles are not supported for recurring payments.
LONG Subscription profiles are not supported for recurring payments.

11600 to 11699

Code Component Messages
11601 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Request for billing address failed.
LONG Billing address request is not enabled for merchant.
11602 SetCustomerBillingAgreement
SetExpressCheckout
SHORT Request for billing address failed.
LONG Feature not yet available.
11603 DoUATPAuthorization
RefundTransaction
SHORT Conflict with prior request with same Message Submission ID.
LONG One or more critical fields in the request conflict with prior message with the same Message Submission ID (specified in MSGSUBID parameter).
11604 DoUATPAuthorization
DoUATPExpressCheckoutPayment
RefundTransaction
SHORT Request for Message Submission ID already in progress.
LONG Request for the specified Message Submission ID (specified in MSGSUBID parameter) cannot be started until the previous request finishes.
Note: Try the request again later.
11607 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORT Duplicate Request.
LONG A successful transaction has already been completed for this token.
11607 BillOutstandingAmount
CreateBillingAgreement
CreateRecurringPaymentsProfile
DoAuthorization
DoCapture
DoDirectPayment
DoExpressCheckoutPayment
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
RefundTransaction
UpdateRecurringPaymentsProfile
SHORT Duplicate request for specified Message Submission ID.
LONG The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached.
11610
(Warning)
DoAuthorization
DoCapture
DoDirectPayment
DoUATPAuthorization
DoUATPExpressCheckoutPayment
UpdateAuthorization
SHORT Payment Pending your review in Fraud Management Filters.
11610 DoExpressCheckoutPayment
DoReferenceTransaction
SHORT Payment Pending your review in Fraud Management Filters.
LONG Payment Pending your review in Fraud Management Filters.
11611 DoDirectPayment
DoUATPExpressCheckoutPayment
SHORT Transaction blocked by your settings in FMF.
11611 DoExpressCheckoutPayment
DoReferenceTransaction
GetExpressCheckoutDetails
SHORT Transaction blocked by your settings in FMF.
LONG Transaction blocked by your settings in FMF.
11611 DoUATPExpressCheckoutPayment SHORT Transaction cannot complete.
11612 DoDirectPayment
DoExpressCheckoutPayment

DoReferenceTransaction
SHORT Could not process your request to accept/deny the transaction.
LONG Could not process your request to accept/deny the transaction.
11612 DoAuthorization
DoCapture
DoUATPAuthorization
UpdateAuthorization
SHORT Transaction must be accepted in Fraud Management Filters before capture.
11614 ManagePendingTransactionStatus SHORT Could not process your request to accept/deny the transaction
LONG Could not process your request to accept/deny the transaction
11614 ManagePendingTransactionStatus SHORT The transaction has already been Accepted/Denied and the status cannot be changed.
LONG The transaction has already been Accepted/Denied and the status cannot be changed.
11615 DoExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG One of the data in airline itinerary is not valid.
11616 DoUATPExpressCheckoutPayment SHORT Ineligible Merchant Account.
LONG Merchant is not designated as airline merchant and can not pass airline itinerary data.

11800 to 11899

Code Component Messages
11800 SetExpressCheckout SHORT Exceeds maximum length.
LONG FulfillmentReferenceNumber exceeds maximum length.
Note: Provide a FulfillmentReferenceNumber that is less than 32 characters long.
11800 SetExpressCheckout SHORT Invalid Data.
LONG Your request is too long. Check URLs and other long strings.
11801 SetExpressCheckout SHORT Invalid Data.
LONG You cannot pass both new and deprecated parameter address fields.
11802 SetExpressCheckout SHORT Invalid Data.
LONG You cannot pass both the new and deprecated Custom parameter.
11803 SetExpressCheckout SHORT Invalid Data.
LONG You cannot pass both the new and deprecated Invoice ID parameter.
11804 SetExpressCheckout SHORT Invalid Data.
LONG You cannot pass both the new and deprecated order description.
11805 SetExpressCheckout SHORT Invalid Data.
LONG You cannot pass both the new and deprecated order total or amount parameters.
11806 SetExpressCheckout SHORT Invalid Data.
LONG You cannot pass both the new and deprecated ProfileAddressChangeDate parameter.
11807 SetExpressCheckout SHORT Invalid Data.
LONG You cannot pass both the new and deprecated ShippingMethod parameter.
11810 DoAuthorization
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid Insurance Amount.
11811 DoAuthorization
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid Shipping Discount.
11812 SetExpressCheckout SHORT Invalid Data.
LONG The value of Description parameter has been truncated.
11812 DoAuthorization SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The value of Description parameter has been truncated.
11813 SetExpressCheckout SHORT Callback URL is wrong type.
LONG Callback URL is wrong type; you must use the HTTPS.
Note: Ensure that your callback URL starts with https://.
11813 SetExpressCheckout SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid callback URL.
11814 SetExpressCheckout SHORT Invalid data.
LONG Invalid value for AllowNote.
11815 DoAuthorization
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Item sales tax is invalid.
11820 DoExpressCheckoutPayment SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid Order URL.
11821 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Invalid shipping options.
LONG Invalid shipping options; you must specify a name and amount for each shipping option type.
11821 DoDirectPayment SHORT This transaction cannot be processed.
LONG This transaction cannot be processed because it has already been denied by a Fraud Management Filter.
Note: You cannot capture a payment after it has been denied by a Fraud Management Filter. You can control whether a Fraud Management Filter denies a transaction by changing the filter's settings in the profile.
11822 SetExpressCheckout SHORT Multiple default shipping options specified.
LONG More than one shipping option type is marked as the default; you can only specify one default shipping option at a time.
11823 SetExpressCheckout SHORT No default shipping option specified.
LONG You must specify one shipping option type as the default.
11824 SetExpressCheckout SHORT Invalid callback timeout.
LONG The callback timeout is zero; you must specify a longer timeout value.
11825 SetExpressCheckout SHORT Flat-rate shipping options are missing.
LONG Flat-rate shipping options are missing; you must specify flat-rate shipping options when you specify a callback URl.
11826 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Invalid shipping total.
LONG Invalid shipping total; it should equal the shipping amount of the selected shipping option.
11827 SetExpressCheckout SHORT Line items missing.
LONG Line items missing; line items are required when you specify a callback URL for flat-rate shipping options.
11828 SetExpressCheckout SHORT Maximum amount of order not specified.
LONG Maximum amount of order not specified; you must specify the estimated value of the order when using a flat-rate shipping option.
11829 SetExpressCheckout SHORT Shipping total is missing.
LONG Shipping total is missing; you must specify a shipping total when using a flat-rate shipping option.
11830 SetExpressCheckout SHORT Insurance amount is missing.
LONG Insurance amount is missing; you have offered insurance but have not specified an amount.
11831 SetExpressCheckout SHORT Callback URL is too long.
LONG Callback URL is too long; it must not exceed 1,024 characters.
11832 SetExpressCheckout SHORT Maximum amount of order is less than itemized amounts.
LONG Maximum amount of order is less than itemized amounts; the value of all items, including handling, shipping, tax, and insurance cannot be greater than the maximum amount of the order.

11900 to 11999

Code Component Messages
11900 DoAuthorization
DoReauthorization
DoUATPAuthorization
UpdateAuthorization
SHORT Failed Payment Review.
LONG The transaction was rejected by PayPal because it failed Payment Review.
Note: Inform the buyer that PayPal declined the transaction and to contact PayPal Customer Service.
11996 RefundTransaction SHORT Use Adaptive Payment Refund API
LONG To do a refund on an Adaptive Payment transaction, please use the Adaptive Payment Refund API.

12000 to 12099

Code Component Messages
12000 DoDirectPayment SHORT Transaction is not compliant due to missing or invalid 3-D Secure authentication values.
LONG Transaction is not compliant due to missing or invalid 3-D Secure authentication values.
Note: Check ECI, ECI3DS, CAVV, and XID fields.
12001 DoDirectPayment SHORT Transaction is not compliant due to missing or invalid 3-D Secure authentication values.
LONG Transaction is not compliant due to missing or invalid 3-D Secure authentication values.
Note: Check ECI, ECI3DS, CAVV, and XID fields.

12100 to 12199

Code Component Messages
12109 SetExpressCheckout SHORT Option not supported.
LONG Seller blocks payments via eBay checkout for all eBay items.
12124 SetExpressCheckout SHORT Option not supported.
LONG Express Checkout not supported for you.
12125 DoExpressCheckoutPayment SHORT PP incentive no longer available.
LONG There's a problem with the redemption code(s) you entered and can't be used at this time. Your payment has not been processed. Please go back to PayPal so that the code(s) can be removed, your order total can be updated and then you'll be able to complete checkout.
12126 DoExpressCheckoutPayment SHORT Payment could not be processed at this time. Incentive temporarily unavailable.
LONG We're having problems processing redemption codes at this time. Your payment has not been processed. You can try to check out again at a later time or complete your payment without the discount applied.

12200 to 12299

Code Component Messages
12200 SetExpressCheckout SHORT Buyer ID is not present.
LONG Buyer ID must be specified to process an Immediate Payment item.
12201 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Immediate Payment item was not found.
LONG The item specified is either not valid or is not currently available for purchase as an Immediate Payment item.
Note: Check that the item is a valid immediate payment item.
12202 SetExpressCheckout SHORT More than one eBay item is present.
LONG Only one Immediate Payment item can be paid for in a single PayPal payment transaction.
12203 DoDirectPayment
DoExpressCheckoutPayment
SetExpressCheckout
SHORT Instant payment required for 3PXO.
LONG Instant Payment in 3PXO cannot be pending. The transaction has been rolled back.
Note: 3PXO = Third party checkout.
12204 DoExpressCheckoutPayment SHORT Transaction reversed.
LONG Error occurred causing transaction reversal.
12205 SetExpressCheckout SHORT eBay Transaction ID and eBay Order ID must be null.
LONG Requests for eBay Immediate Payment items should not contain either eBay transaction ID or eBay order ID. If the fields are present, they should contain null values.
12206 DoExpressCheckoutPayment SHORT The value of PaymentAction must be Sale for Immediate Payment item.
LONG Order and Authorization are not acceptable values for PaymentAction when the item is an Immediate Payment.
12207 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Cart ID is required for Immediate Payment item.
LONG Cart ID is required for Immediate Payment item.
12208 DoExpressCheckoutPayment
SetExpressCheckout
SHORT eBay item amount does not match Express Checkout API item amount.
LONG eBay item amount does not match Express Checkout API item amount.

12300 to 12399

Code Component Messages
12302 RefundTransaction SHORT Dispute Refund Not Allowed.
LONG This transaction already has a PayPal dispute filed.

13100 to 13199

Code Component Messages
13100 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Parallel payments functionality is not available.
LONG Parallel payments functionality is not available.
13101 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Invalid Data.
LONG Payment action of Order is only supported for parallel payments.
13102 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Payment Request ID is missing.
LONG Payment Request ID is mandatory for parallel payments.
13103 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Duplicate Payment Request ID passed.
LONG Payment Request ID must be unique for parallel payments.
13104 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See Additional error messages for details.
LONG Number of payment requests exceeds maximum number of supported requests.
13105 SetExpressCheckout SHORT Invalid Data.
LONG Billing Agreement is not supported for parallel payments.
13106 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Invalid Data.
LONG You cannot pass both the new and deprecated PaymentAction parameter.
13107 DoExpressCheckoutPayment SHORT Parallel payments partially successful.
LONG One or more payment requests failed. Check individual payment responses for more information.
13108 SetExpressCheckout SHORT Merchant is not eligible.
LONG Merchant is not eligible for parallel payments.
13109 DoReferenceTransaction SHORT Transaction cannot complete due to Amex Restriction.
LONG The transaction cannot complete successfully. Instruct the customer to use a non AMEX card.
13110 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Multi Payments Sale is Not allowed.
LONG Due to some technical difficulties the Multi Payments for Sale is not available now please try again later.
13111 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Mixed Payment action not supported.
LONG The Payment Action passed should be unique, mixed Payment Action not supported.
13112 DoDirectPayment
(since API version 122)
GetExpressCheckoutDetails
SHORT Cannot Pay Seller.
LONG The Buyer will not be able to Pay the seller for this Transaction.
13113 DoDirectPayment
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
SHORT Buyer Cannot Pay.
LONG The Buyer cannot pay with PayPal for this transaction.
Note: Inform the buyer that PayPal declined the transaction and to contact PayPal Customer Service.
13114 SetExpressCheckout SHORT Buyer Didn't Complete.
LONG The Buyer returned without completing the payment.
13115 DoExpressCheckoutPayment
SetExpressCheckout
SHORT Seller ID Missing.
LONG Seller ID is mandatory for parallel payments.
13116 DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
SetExpressCheckout
SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG The transaction is in progress for this token.
Note: Responses are slightly delayed. An API response will be returned for the original API request.
13122 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoAuthorization
DoDirectPayment
(since API version 122)
DoCapture
DoExpressCheckoutPayment
DoReauthorization
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateAuthorization
UpdateRecurringPaymentsProfile
SHORT Transaction refused.
LONG This transaction cannot be completed because it violates the PayPal User Agreement.
13122 RefundTransaction SHORT Transaction violates PayPal Use Agreement.

13200 to 13299

Code Component Messages
13200 BAUpdate
(since API version 121)
SHORT Channel not enabled for channel initiated billing.
LONG Channel not enabled for channel initiated billing.

13500 to 13599

Code Component Messages
13513 RefundTransaction SHORT Duplicate request for specified Invoice ID.
LONG The specified Invoice ID is a duplicate.
13531 RefundTransaction SHORT Funding source provided for this operation is not supported.
LONG The funding source provided for this operation is not supported. Please provide a valid value.

13600 to 13699

Code Component Messages
13601 RefundTransaction SHORT Refund cannot exceed the transaction amount.
LONG Refunds to users without PayPal accounts cannot exceed the transaction amount.
13602 RefundTransaction SHORT Insufficient funds.
LONG Refund failed due to insufficient funds in your PayPal account.
13606 RefundTransaction SHORT Feature Not Enabled.
LONG You are not enabled for this feature.
13607 RefundTransaction SHORT Funding source provided is not usable.
LONG The Funding source provided is not usable. Please provide different funding source.

13700 to 13799

Code Component Messages
13701 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Invalid Data.
LONG Item Category value is invalid. Only Digital or Physical are allowed.
Scenario: The merchant passed an item category value other than Digital or Physical.
13751 DoDirectPayment
(since API version 122)
DoExpressCheckoutPayment
(since API version 122)
RefundTransaction
SHORT Could not provide identical response to original transaction.
LONG Original transaction completed successfully; however, this response differs from the original response.

14001 to 14099

Code Component Messages
14001 DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORT Amount mismatch.
LONG Order and Auth amount mismatch is not allowed for Installments Transaction.
14001 DoCapture SHORT Capture amount less than threshold.
LONG Capture less than minimum credit card settlement threshold is not allowed for Installments Transaction.
14001 DoCapture SHORT Capture not allowed.
LONG Capture on Order not allowed for Installments Transaction
14001 DoCapture SHORT Installment amount threshold failed.
LONG Installment amount for Recalculated Plan is less than Minimum threshold.
14001 DoCapture
DoUATPAuthorization
SHORT Installments Internal Error.
LONG Internal Error for Installments Transaction.
14002 DoCapture
DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORT Seller not eligible for Installments.
LONG Installments not available for seller with Multi-Auth or Multi-Capture enabled.

15001 to 15099

Code Component Messages
15001 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: The transaction was rejected by PayPal because of excessive failures over a short period of time for this credit card. For more information, contact PayPal.
15002 DoDirectPayment SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: PayPal declined the transaction. For more information, contact PayPal.
15003 DoDirectPayment SHORT Invalid Configuration.
LONG This transaction cannot be processed.
Note: The transaction was declined because the merchant does not have a valid commercial entity agreement on file with PayPal. For more information, contact PayPal.
15004 BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORT Gateway Decline.
LONG This transaction cannot be processed. Please enter a valid Credit Card Verification Number.
Note: The transaction was declined because the CVV entered does not match the credit card.
15005 DoDirectPayment SHORT Processor Decline.
LONG This transaction cannot be processed.
Note: The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.
15006 DoDirectPayment SHORT Processor Decline.
LONG This transaction cannot be processed. Please enter a valid credit card number and type.
Note: The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.
15007 DoDirectPayment SHORT Processor Decline.
LONG This transaction cannot be processed. Please use a valid credit card.
Note: The transaction was declined by the issuing bank because of an expired credit card. The merchant should attempt another card.
15008 DoDirectPayment SHORT Invalid Data.
LONG This transaction has been completed, but the total of items in the cart did not match the total of all items.
15009 DoDirectPayment SHORT Invalid Data.
LONG This transaction cannot be processed. All shopping cart items must be in the same currency.
15010 DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORT This authorization must be captured, voided, updated or reauthorized through the gateway.
LONG This authorization can only be handled through the gateway which created it. This authorization must be captured, voided, updated or reauthorized through the gateway.
15011 DoDirectPayment SHORT Gateway Decline.
LONG This credit card was issued from an unsupported country.
15011 DoNonReferencedCredit SHORT Processor Decline.
LONG This credit card was issued from an unsupported country.
15012 DoDirectPayment
DoReferenceTransaction
SHORT CE agreement is not accepted.
LONG The CE agreement for processing Mastercard is not accepted.

17000 to 17099

Code Component Messages
17004 Authorization and capture. SHORT Invalid Location Type.
LONG Your request was refused because of an invalid `LocationType`. Set `LocationType` to `Store` for a BOPIS transaction or `PICKUP_DROP_OFF` for a PUDO transaction.
17005 Authorization and capture. SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Refund transaction is already canceled.
17006 Authorization and capture. SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Refund transaction which is in completed state cannot be canceled.

17200 to 17299

Code Component Messages
17200 DoExpressCheckoutPayment SHORT Insufficient funds.
LONG Funding Instrument is invalid.
17203 DoExpressCheckoutPayment
(since API version 121)
SHORT Invalid funding instrument.
LONG Funding Instrument is invalid.
17204 DoExpressCheckoutPayment SHORT Funding instrument expired.
LONG Expired funding instrument.

18000 to 18099

Code Component Messages
18014 DoReferenceTransaction SHORT Gateway Decline.
LONG This transaction cannot be processed.
Note: This transaction cannot be processed without a credit card verification number.

19000 to 19099

Code Component Messages
19065 Authorization and capture. SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Invalid Request Parameter: RedeemedOfferAmount

81000 to 81099

Code Component Messages
81000 Validation SHORT Missing Parameter.
LONG Required Parameter Missing : Unable to identify parameter.
81001 Validation SHORT Invalid parameter.
LONG A Parameter is Invalid : Unable to identify parameter.
81002 Validation SHORT Unspecified Method.
LONG Method Specified is not Supported.
81003 Validation SHORT Unspecified Method.
LONG No Method Specified.
81004 Validation SHORT Unspecified Method.
LONG No Request Received.

81100 to 81199

Code Component Messages
81100 Validation SHORT Missing Parameter.
LONG OrderTotal (Amt) : Required parameter missing.
81101 Validation SHORT Missing Parameter.
LONG MaxAmt : Required parameter missing.
81102 Validation SHORT Missing Parameter.
LONG ReturnURL: Required parameter missing.
81103 Validation SHORT Missing Parameter.
LONG NotifyURL : Required parameter missing.
81104 Validation SHORT Missing Parameter.
LONG CancelURL : Required parameter missing.
81105 Validation SHORT Missing Parameter.
LONG ShipToStreet : Required parameter missing.
81106 Validation SHORT Missing Parameter.
LONG ShipToStreet2 : Required parameter missing.
81107 Validation SHORT Missing Parameter.
LONG ShipToCity : Required parameter missing.
81108 Validation SHORT Missing Parameter.
LONG ShipToState : Required parameter missing.
81109 Validation SHORT Missing Parameter.
LONG ShipToZip : Required parameter missing.
81110 Validation SHORT Missing Parameter.
LONG Country : Required parameter missing.
81111 Validation SHORT Missing Parameter.
LONG ReqConfirmShipping : Required parameter missing.
81112 Validation SHORT Missing Parameter.
LONG Noshipping : Required parameter missing.
81113 Validation SHORT Missing Parameter.
LONG AddrOverride : Required parameter missing.
81114 Validation SHORT Missing Parameter.
LONG LocaleCode : Required parameter missing.
81115 Validation SHORT Missing Parameter.
LONG PaymentAction : Required parameter missing.
81116 Validation SHORT Missing Parameter.
LONG Email : Required parameter missing.
81117 Validation SHORT Missing Parameter.
LONG Token : Required parameter missing.
81118 Validation SHORT Missing Parameter.
LONG PayerID : Required parameter missing.
81119 Validation SHORT Missing Parameter.
LONG ItemAmt : Required parameter missing.
81120 Validation SHORT Missing Parameter.
LONG ShippingAmt : Required parameter missing.
81121 Validation SHORT Missing Parameter.
LONG HandlingAmt : Required parameter missing.
81122 Validation SHORT Missing Parameter.
LONG TaxAmt : Required parameter missing.
81123 Validation SHORT Missing Parameter.
LONG IPAddress : Required parameter missing.
81124 Validation SHORT Missing Parameter.
LONG ShipToName : Required parameter missing.
81125 Validation SHORT Missing Parameter.
LONG L_Amt : Required parameter missing.
81126 Validation SHORT Missing Parameter.
LONG Amt : Required parameter missing.
81127 Validation SHORT Missing Parameter.
LONG L_TaxAmt : Required parameter missing.
81128 Validation SHORT Missing Parameter.
LONG AuthorizationID : : Required parameter missing.
81129 Validation SHORT Missing Parameter.
LONG CompleteType : Required parameter missing.
81130 Validation SHORT Missing Parameter.
LONG CurrencyCode : Required parameter missing.
81131 Validation SHORT Missing Parameter.
LONG transactionID : Required parameter missing.
81132 Validation SHORT Missing Parameter.
LONG TransactionEntity : Required parameter missing.
81133 Validation SHORT Missing Parameter.
LONG Acct : Required parameter missing.
81134 Validation SHORT Missing Parameter.
LONG ExpDate : Required parameter missing.
81135 Validation SHORT Missing Parameter.
LONG FirstName : Required parameter missing.
81136 Validation SHORT Missing Parameter.
LONG LastName : Required parameter missing.
81137 Validation SHORT Missing Parameter.
LONG Street : Required parameter missing.
81138 Validation SHORT Missing Parameter.
LONG Street2 : Required parameter missing.
81139 Validation SHORT Missing Parameter.
LONG City : Required parameter missing.
81140 Validation SHORT Missing Parameter.
LONG State : Required parameter missing.
81141 Validation SHORT Missing Parameter.
LONG Zip : Required parameter missing.
81142 Validation SHORT Missing Parameter.
LONG CountryCode : Required parameter missing.
81143 Validation SHORT Missing Parameter.
LONG RefundType : Required parameter missing.
81144 Validation SHORT Missing Parameter.
LONG StartDate : Required parameter missing.
81145 Validation SHORT Missing Parameter.
LONG EndDate : Required parameter missing.
81146 Validation SHORT Missing Parameter.
LONG MPID : Required parameter missing.
81147 Validation SHORT Missing Parameter.
LONG CreditCardType : Required parameter missing.
81148 Validation SHORT Missing Parameter.
LONG User : Required parameter missing.
81149 Validation SHORT Missing Parameter.
LONG Pwd : Required parameter missing.
81150 Validation SHORT Missing Parameter.
LONG Version : Required parameter missing.

81200 to 81299

Code Component Messages
81200 Validation SHORT Missing Parameter.
LONG Amt : Invalid parameter.
81201 Validation SHORT Invalid parameter.
LONG MaxAmt : Invalid parameter.
81203 Validation SHORT Invalid parameter.
LONG NotifyURL : Invalid parameter.
81205 Validation SHORT Invalid parameter.
LONG ShipToStreet : Invalid parameter.
81206 Validation SHORT Invalid parameter.
LONG ShipToStreet2 : Invalid parameter.
81207 Validation SHORT Invalid parameter.
LONG ShipToCity : Invalid parameter.
81208 Validation SHORT Invalid parameter.
LONG ShipToState : Invalid parameter.
81209 Validation SHORT Invalid parameter.
LONG ShipToZip : Invalid parameter.
81210 Validation SHORT Invalid parameter.
LONG Country : Invalid parameter.
81211 Validation SHORT Invalid parameter.
LONG ReqConfirmShipping : Invalid parameter.
81212 Validation SHORT Invalid parameter.
LONG Noshipping : Invalid parameter.
81213 Validation SHORT Invalid parameter.
LONG AddrOverride : Invalid parameter.
81214 Validation SHORT Invalid parameter.
LONG LocaleCode : Invalid parameter.
81215 Validation SHORT Invalid parameter.
LONG PaymentAction : Invalid parameter.
81219 Validation SHORT Invalid parameter.
LONG ItemAmt : Invalid parameter.
81220 Validation SHORT Invalid parameter.
LONG ShippingAmt : Invalid parameter.
81221 Validation SHORT Invalid parameter.
LONG HandlingTotalAmt : Invalid parameter.
81222 Validation SHORT Invalid parameter.
LONG TaxAmt : Invalid parameter.
81223 Validation SHORT Invalid parameter.
LONG IPAddress : Invalid parameter.
81224 Validation SHORT Invalid parameter.
LONG ShipToName : Invalid parameter.
81225 Validation SHORT Invalid parameter.
LONG L_Amt : Invalid parameter.
81226 Validation SHORT Invalid parameter.
LONG Amt : Invalid parameter.
81227 Validation SHORT Invalid parameter.
LONG L_TaxAmt : Invalid parameter.
81229 Validation SHORT Invalid parameter.
LONG CompleteType : Invalid parameter.
81230 Validation SHORT Invalid parameter.
LONG CurrencyCode : Invalid parameter.
81232 Validation SHORT Invalid parameter.
LONG TransactionEntity : Invalid parameter.
81234 Validation SHORT Invalid parameter.
LONG ExpDate : Invalid parameter.
81235 Validation SHORT Invalid parameter.
LONG FirstName : Invalid parameter.
81236 Validation SHORT Invalid parameter.
LONG LastName : Invalid parameter.
81237 Validation SHORT Invalid parameter.
LONG Street : Invalid parameter.
81238 Validation SHORT Invalid parameter.
LONG Street2 : Invalid parameter.
81239 Validation SHORT Invalid parameter.
LONG City : Invalid parameter.
81243 Validation SHORT Invalid parameter.
LONG RefundType : Invalid parameter.
81244 Validation SHORT Invalid parameter.
LONG StartDate : Invalid parameter.
81245 Validation SHORT Invalid parameter.
LONG EndDate : Invalid parameter.
81247 Validation SHORT Invalid parameter.
LONG CreditCardType : Invalid parameter.
81248 Validation SHORT Invalid parameter.
LONG Username : Invalid parameter.
81249 Validation SHORT Invalid parameter.
LONG Password : Invalid parameter.
81250 Validation SHORT Invalid parameter.
LONG Version : Invalid parameter.
81251 Validation SHORT Internal error.
LONG Internal Service Error.

99900 to 99999

Code Component Messages
99998 DoAuthorization
(since version 203)
DoDirectPayment
(since version 120)
SHORT Invalid Data.
LONG This transaction cannot be processed.
99998 Validation SHORT Transaction refused because of an invalid argument. See additional error messages for details.
LONG Currency is not supported.

DoDirectPayment processor response codes

If the payment processor returns an error while processing your payment, ProcessorResp is returned in the DoDirectPayment error parameter ID.

For Name-Value Pair (NVP) integrations, the processor error information is returned as follows:

L_ERRORPARAMIDn=ProcessorResp
L_ERRORPARAMVALUEn=Processor-Error-Number

For SOAP integrations, the processor error information is returned as follows:

<ErrorParameterType>
 <ParamID>ProcessorResp</ParamID>
  <Value>Processor-Error-Number</Value>
</ErrorParameterType>

This table describes the non-PayPal payment processor errors returned for the DoDirectPayment API operation.

Response code Description User action
0000 APPROVED
0100 REFERRAL
0800 BAD_RESPONSE_REVERSAL_REQUIRED
1000 PARTIAL_AUTHORIZATION
1300 INVALID_DATA_FORMAT
1310 INVALID_AMOUNT
1312 INVALID_TRANSACTION_CARD_ISSUER_ACQUIRER
1317 INVALID_CAPTURE_DATE
1320 INVALID_CURRENCY_CODE
1330 INVALID_ACCOUNT Try using another card. Do not retry the same card.
1335 INVALID_ACCOUNT_RECURRING
1340 INVALID_TERMINAL
1350 INVALID_MERCHANT
1360 BAD_PROCESSING_CODE
1370 INVALID_MCC
1380 INVALID_EXPIRATION
1382 INVALID_CARD_VERIFICATION_VALUE
1384 INVALID_LIFE_CYCLE_OF_TRANSACTION
1390 INVALID_ORDER
1393 TRANSACTION_CANNOT_BE_COMPLETED
0500 DO_NOT_HONOR
5100 GENERIC_DECLINE
5110 CVV2_FAILURE
5120 INSUFFICIENT_FUNDS
5130 INVALID_PIN
5140 CARD_CLOSED
5150 PICKUP_CARD_SPECIAL_CONDITIONS Try using another card. Do not retry the same card.
5160 UNAUTHORIZED_USER
5170 AVS_FAILURE
5180 INVALID_OR_RESTRICTED_CARD Try using another card. Do not retry the same card.
5190 SOFT_AVS
5200 DUPLICATE_TRANSACTION
5210 INVALID_TRANSACTION Try using another card. Do not retry the same card.
5400 EXPIRED_CARD Try using another card or confirm the information on original card.
5500 INCORRECT_PIN_REENTER
5700 TRANSACTION_NOT_PERMITTED Try using another card. Do not retry the same card.
5800 REVERSAL_REJECTED
5900 INVALID_ISSUE
5910 ISSUER_NOT_AVAILABLE_NOT_RETRIABLE Try using another card. Do not retry the same card.
5920 ISSUER_NOT_AVAILABLE_RETRIABLE
6300 ACCOUNT_NOT_ON_FILE
7600 APPROVED_NON_CAPTURE
7700 ERROR_3DS
7710 AUTHENTICATION_FAILED
7800 BIN_ERROR
7900 PIN_ERROR
8000 PROCESSOR_SYSTEM_ERROR
8010 HOST_KEY_ERROR
8020 CONFIGURATION_ERROR
8030 UNSUPPORTED_OPERATION
8100 FATAL_COMMUNICATION_ERROR
8110 RETRIABLE_COMMUNICATION_ERROR
8220 SYSTEM_UNAVAILABLE
9100 DECLINED_PLEASE_RETRY Retry.
9500 SUSPECTED_FRAUD Try using another card. Do not retry the same card.
9510 SECURITY_VIOLATION
9520 LOST_OR_STOLEN Try using another card. Do not retry the same card.
9530 HOLD_CALL_CENTER Merchant must call the number at the back of the card (POS scenario).
9540 REFUSED_CARD
9600 UNRECOGNIZED_RESPONSE_CODE
5930 CARD_NOT_ACTIVATED
PPMD PRO_MID_UNDEFINED
PPCE CE_REGISTRATION_INCOMPLETE
PPNT NETWORK_ERROR
PPCN CONNECTION_ERROR
PPCT CARD_TYPE_UNSUPPORTED
PPTT TRANSACTION_TYPE_UNSUPPORTED
PPCU CURRENCY_USED_INVALID
PPQC QUASI_CASH_UNSUPPORTED
PPVE VALIDATION_ERROR
PPVT VIRTUAL_TERMINAL_UNSUPPORTED
PPDC DCC_UNSUPPORTED
PPER INTERNAL_SYSTEM_ERROR
PPIM ID_MISMATCH
PPH1 H1_ERROR
PPSD STATUS_DESCRIPTION
PPAG ADULT_GAMING_UNSUPPORTED
PPLS LARGE_STATUS_CODE
PPCO COUNTRY
PPAD BILLING_ADDRESS
PPAU MCC_CODE
PPUC CURRENCY_CODE_UNSUPPORTED
PPUR UNSUPPORTED_REVERSAL
PPVC VALIDATE_CURRENCY
PPS0 BANKAUTH_ROW_MISMATCH
PPS1 BANKAUTH_ROW_SETTLED
PPS2 BANKAUTH_ROW_VOIDED
PPS3 BANKAUTH_EXPIRED
PPS4 CURRENCY_MISMATCH
PPS5 CREDITCARD_MISMATCH
PPS6 AMOUNT_MISMATCH
PPRF INVALID_PARENT_TRANSACTION_STATUS
PPEX EXPIRY_DATE
PPAX AMOUNT_EXCEEDED
PPDV AUTH_MESSAGE
PPDI DINERS_REJECT
PPAR AUTH_RESULT
PPBG BAD_GAMING
PPGR GAMING_REFUND_ERROR
PPCR CREDIT_ERROR
PPAI AMOUNT_INCOMPATIBLE
PPIF IDEMPOTENCY_FAILURE
PPMC BLOCKED_MASTERCARD
PPAE AMEX_DISABLED
PPFV FIELD_VALIDATION_FAILED
PPII INVALID_INPUT_FAILURE
PPPM INVALID_PAYMENT_METHOD
PPUA USER_NOT_AUTHORIZED
PPFI INVALID_FUNDING_INSTRUMENT
PPEF EXPIRED_FUNDING_INSTRUMENT
PPFR RESTRICTED_FUNDING_INSTRUMENT
PPEL EXCEEDS_FREQUENCY_LIMIT
PCVV CVV_FAILURE
PPTV INVALID_VERIFICATION_TOKEN
PPTE VERIFICATION_TOKEN_EXPIRED
PPPI INVALID_PRODUCT
PPIT INVALID_TRACE_ID
PPTF INVALID_TRACE_REFERENCE
PPFE FUNDING_SOURCE_ALREADY_EXISTS
PPTR VERIFICATION_TOKEN_REVOKED
PPTI INVALID_TRANSACTION_ID
PPD3 SECURE_ERROR_3DS
PPPH NO_PHONE_FOR_DCC_TRANSACTION
PPAV ARC_AVS
PPC2 ARC_CVV
PPDB NO_DOB_PRESENT
PPLR LATE_REVERSAL
PPNC NOT_SUPPORTED_NRC
PPRR MERCHANT_NOT_REGISTERED
PPSC ARC_SCORE
PPSE AMEX_DENIED
PPUE UNSUPPORT_ENTITY
PPUI UNSUPPORT_INSTALLMENT
PPUP UNSUPPORT_POS_FLAG
PPRE UNSUPPORT_REFUND_ON_PENDING_BC

MassPay failed transactions IPN reason codes

These codes are returned to the Instant Payment Notification (IPN) listener you set up for your MassPay requests. For information about MassPay IPN variables, see Mass pay variables.

The IPN MassPay reason_code variable is set if status = Failed.

Reason code Description
1001 Receiver's account is invalid
1002 Sender has insufficient funds
1003 User's country is not allowed
1004 User's credit card is not in the list of allowed countries of the gaming merchant
3004 Cannot pay self
3014 Sender's account is locked or inactive
3015 Receiver's account is locked or inactive
3016 Either the sender or receiver exceeded the transaction limit
3017 Spending limit exceeded
3047 User is restricted
3078 Negative balance
3148 Receiver's address is in a non-receivable country or a PayPal zero country
3535 Invalid currency
3547 Sender's address is located in a restricted State (e.g., California)
3558 Receiver's address is located in a restricted State (e.g., California)
3769 Market closed and transaction is between 2 different countries
4001 Internal error
4002 Internal error
8319 Zero amount
8330 Receiving limit exceeded
8331 Duplicate mass payment
9302 Transaction was declined
11711 Per-transaction sending limit exceeded
14159 Transaction currency cannot be received by the recipient
14550 Currency compliance
14761 The mass payment was declined because the secondary user sending the mass payment has not been verified
14764 Regulatory review - Pending
14765 Regulatory review - Blocked
14767 Receiver is unregistered
14768 Receiver is unconfirmed
14769 Youth account recipient
14800 POS cumulative sending limit exceeded

Additional information