Generate Reports

Note: This is version 1 of the PayPal Commerce Platform (for integrations before February 2019).

New customers should integrate version 2. For more information, contact your PayPal account manager.

PayPal reports help you manage day-to-day operations by providing transaction-level insight.

You'll need to contact your account manager or Merchant Technical Support to set up report access and parameters. Once that's done, you'll need to create a secure FTP user account on the PayPal site.

There are three reports for the PayPal Commerce Platform:

Tip: Try the Reports demo.

About the reports

All Partner reports adhere to the following limitations or conditions:

  • Timing. Reports are generated every 24 hours and placed on the SFTP server by 12pm daily in the leading time zone of the reporting window.
  • Data format. Reports are available in CSV delimited format.
  • Character encoding. UTF-8.
  • Retention. Reports are available via the SFTP server for 45 days after its delivery to the server.
  • File record limit. A report file has a 10k file size limit. If a day's transactions exceed this file size limit, PayPal splits the report across multiple files.

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