B2B Customer Care - Communication Status Codes

Paydiant's Communication Status Codes provide information about the interaction between the different systems through which data passes to complete a transaction.

These code are divided into the following groups:

See also the list of Payment Status Codes which provide information about a payment's life-cycle and the current state of a payment transaction.

Success Messages

Code Status Message Description
100 Success The information was successfully transmitted.

Failure Messages

Code Status Message Description
400 General Failure An error of unknown cause has occurred.
401 Invalid Merchant URI The value submitted for the Merchant URI attribute is not valid.
402 Empty Merchant URI A Merchant URI value is required, but the attribute is empty.
403 Invalid Arguments One or more of the parameter values for the method is not valid.
404 Empty Store Location URI A Store Location URI value is required, but the attribute is empty.
405 Empty Terminal ID List The list of terminal IDs does not contain any values.
406 Invalid Store Location ID The value passed for the Store Location ID is not valid.
407 Merchant Not Present The merchant provides is not a registered acceptance location.
408 Invalid Checkout Token The token captured does not resolve to a valid QR Code.
409 Merchant Already Exists The merchant registration failed because a merchant with that name or ID is already registered.
410 Empty Terminal ID A Terminal ID value is required, but the attribute is empty.
411 Store Location Not Present The Store Location provided does not exist as a valid acceptance location.
412 Merchant Authentication Failed The merchant credentials could not be authenticated.
413 Merchant Transaction Confirmation Timeout The amount of time permitted for the merchant to confirm the transaction has expired.
414 Merchant Transaction Void Failed The transaction Void initiated by the merchant failed.
415 Invalid Customer URI The value supplied for the Customer URI attribute is not a valid value for that field.
416 Invalid Device URI The value supplied for the Device URI attribute is not a valid value for that field.
417 Device Type Not Found The value supplied for the Device URI does not match that of any registered devices.
418 Device Already Registered The device registration failed because a device with that identification is already registered.
419 Device Authentication Failed The device could not be authenticated.
420 Invalid Partner URI The value supplied for the Partner URI attribute is not a valid value for that field.
421 Invalid Tenant URI The value supplied for the Tenant URI attribute is not a valid value for that field.
422 Invalid Issuer URI The value supplied for the Issuer URI attribute is not a valid value for that field.
423 Customer Already Exists The customer registration failed because a customer with that name or ID is already registered.
424 Invalid Terminal ID The value supplied for the Terminal ID attribute is not a valid value for that field.
444 Request Object Null The request object must contain a value.
445 Device Already Exists The device registration failed because a device with that identification is already registered.
446 No Transaction Details Found The system cannot locate any details for the specified transaction ID.
447 No Transaction Amount Found The system cannot locate an amount for the specified transaction ID.
448 Invalid Old Password The password cannot be reset because the current password provided is not correct.
449 Invalid Old PIN The PIN cannot be reset because the current PIN provided is not correct.
450 Transaction Cancelled The transaction has been successfully cancelled and no charge or refund has occurred.
451 Invalid Password and Device PIN The password and device PIN provided are not valid values.
468 Request Still Processing The transaction has not yet completed and the status is pending.
485 Refund Amount Exceeded The amount of the refund exceeds the amount of the original purchase.
500 Error An unspecified, unrecoverable error has occurred.
501 Error in Checkout Token Generation The checkout token could not be generated due to an unspecified error.
543 Customer Not Found The system could not locate a record for the specified customer ID.
555 Data Access Error The database is currently unavailable due to an access error.
Feedback