Reversals

Important: PayPal for Partners is a limited-release solution at this time. It is available to select partners for approved use cases. Two versions of the solution are available:
  • New integrations: version 2, this version (from February 2019)
  • Existing integrations: version 1 (before February 2019)

New customers should integrate version 2. For more information, reach out to your PayPal account manager.

Occasionally, something goes wrong with a customer's order. You may want to cancel a payment or issue a refund. Sellers or buyers can dispute charges by filing a case with PayPal, their bank, or their credit card company to reverse charges, or chargeback.

Note: This version of PayPal for Partners requires completion of account setup by your account manager before you can test in sandbox. Use prior to account set up results in the HTTP status code of 401 Unauthorized.

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