Reversals

Important: PayPal for Partners is a limited-release solution at this time. It is available to select partners for approved use cases. Two versions of the solution are available:
  • New integrations: version 2 (from February 2019)
  • Existing integrations: version 1, this version (before February 2019)

New customers should integrate version 2. For more information, reach out to your PayPal account manager.

Occasionally, something goes wrong with a customer's order. You may want to cancel a payment or issue a refund. Sellers or buyers can dispute charges by filing a case with PayPal, their bank, or their credit card company to reverse charges, or chargeback.

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