B2B Customer Care API 101

Paydiant is now PayPal's White Label Wallet (WLW) platform.

Building a customer support site using the B2B Customer Care API

So you're a WLW Issuing Partner that has developed a mobile wallet app. Great!

Now you want to provide a support site that your customer support representative can use to help your mobile wallet customers. Something along the lines of this example:

Customer Lookup

The B2B Customer Care APIs enable you to create a site that can access the WLW platform through its B2B Gateway. These APIs are designed to allow a customer support person to perform tasks such as unlock or reset password on a customer's specific wallet.

This 101 will walk you through the steps to follow when building a Customer Care site and also provide some specific use cases:

Use cases

Additional resources

What's next?

How do I access the B2B Customer Care API?