Update merchant accounts
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Last updated: Oct 30th, 4:41am
As part of managing a merchant account, throughout the merchant account’s lifecycle, you may have to update the merchant’s business and bank information. Merchant information is typically updated to,
- Rectify information entered during the initial onboarding.
- Accommodate changes in critical business information, such as addresses and owners.
Merchant bank information is typically updated to modify the bank account or financial instrument details the merchant provides during onboarding.
Important:
- As specified in your agreement with PayPal, inform PayPal whenever you update your merchant's information. In some cases, you should re-verify the merchant's account after updates. In such cases, PayPal verifies the new information electronically. If PayPal cannot verify the merchant account, you have a 30-day grace period to provide additional information or documentation.
- During the grace period, the merchant account's capabilities remain the same. For example, if payment capabilities such as receive and withdraw are active, they remain active until this period ends. At the end of the grace period, all capabilities, including transaction and withdrawal, are disabled. Ensure to resolve all requirements before the deadline.
Know more
- For information on how to use a PATCH call and update your merchant’s business information, see Update merchant information.
- For information on how to use a PATCH call and update your merchant’s bank information, see Update bank information.
- For information on how to test the updates to your merchant account, see Test in sandbox.