# Card decline errors (/v5/expanded/card-decline-errors)



To understand why a card payment was declined, the Orders v2 API `processor_response` object includes values returned for card transactions.

The following tables list possible AVS and CVV error response decline values and descriptions.

## Error response codes [#error-response-codes]

Visa, Mastercard, Discover, and American Express use the same alphabetical AVS and CVV error codes. Maestro uses numeric AVS and CVV error codes.

Choose a payment process method from the dropdown menu below:

#### Visa, Mastercard, Discover, American Express

### AVS Error [#avs-error]

| AVS Code   | Meaning                                            | Matched details                              |
| ---------- | -------------------------------------------------- | -------------------------------------------- |
| `A`        | Address                                            | Address only (no ZIP code)                   |
| `B`        | International "A"                                  | Address only (no ZIP code)                   |
| `C`        | International "N"                                  | None. The transaction is declined.           |
| `D`        | International "X"                                  | Address and Postal Code                      |
| `E`        | Not allowed for MOTO (Internet/Phone) transactions | Not applicable. The transaction is declined. |
| `F`        | UK-specific "X"                                    | Address and Postal Code                      |
| `G`        | Global Unavailable                                 | Not applicable                               |
| `I`        | International Unavailable                          | Not applicable                               |
| `M`        | Address                                            | Address and Postal Code                      |
| `N`        | No                                                 | None. The transaction is declined.           |
| `P`        | Postal (International "Z")                         | Postal Code only (no Address)                |
| `R`        | Retry                                              | Not applicable                               |
| `S`        | Service not Supported                              | Not applicable                               |
| `U`        | Unavailable                                        | Not applicable                               |
| `W`        | Whole ZIP                                          | Nine-digit ZIP code (no Address)             |
| `X`        | Exact match                                        | Address and nine-digit ZIP code              |
| `Y`        | Yes                                                | Address and five-digit ZIP                   |
| `Z`        | ZIP                                                | Five-digit ZIP code (no Address)             |
| All others | Error                                              | Not applicable                               |

### CVV Error [#cvv-error]

| CVV2 Code  | Meaning                                  | Matched details |
| ---------- | ---------------------------------------- | --------------- |
| `E`        | Error - Unrecognized or Unknown response | Not applicable  |
| `I`        | Invalid or Null                          | Not applicable  |
| `M`        | Match                                    | or CSC          |
| `N`        | No match                                 | None            |
| `P`        | Not processed                            | Not applicable  |
| `S`        | Service not supported                    | Not applicable  |
| `U`        | Unknown - Issuer is not certified        | Not applicable  |
| `X`        | No response                              | Not applicable  |
| All others | Error                                    | Not applicable  |

#### Maestro

### AVS Error [#avs-error-1]

| AVS Code                                           | Meaning                                                                  | Matched details                    |
| -------------------------------------------------- | ------------------------------------------------------------------------ | ---------------------------------- |
| `0`                                                | All the address information matched.                                     | All information matched            |
| `1`                                                | None of the address information matched.                                 | None. The transaction is declined. |
| `2`                                                | Part of the address information matched.                                 | Partial                            |
| `3`                                                | The merchant did not provide AVS information. Not processed.             | Not applicable                     |
| `4`, `U`. Either a number or a letter is returned. | Address not checked, or acquirer had no response. Service not available. | Not applicable                     |
| `Null`                                             | No AVS response was obtained. Default value of field.                    | Not applicable                     |

### CVV Error [#cvv-error-1]

| CVV2 Code                                         | Meaning                                                 | Matched details |
| ------------------------------------------------- | ------------------------------------------------------- | --------------- |
| `0`                                               | Matched                                                 | CVV2            |
| `1`                                               | No match                                                | None            |
| `2`                                               | The merchant has not implemented CVV2 code handling     | Not applicable  |
| `3`                                               | Merchant has indicated that CVV2 is not present on card | Not applicable  |
| `4`, `X`. Either a number or a letter isreturned. | Service not available                                   | Not applicable  |
| All others                                        | Error                                                   | Not applicable  |

## See Also [#see-also]

> **Info:** [Orders response object](/api/orders/v2#definition-processor_response)
>
> Processor response object for the Orders v2 API.

> **Info:** [Orders errors](/api/orders/v2/error-messages)
>
> Details about errors for the Orders v2 API.