API Error and Warning Codes

The PayPal API can return multiple errors for any operation.

General Errors

General Errors
Error Code Short Message Long Message Correcting This Error Error Type
10002 Authentication/Authorization Failed Username/Password is incorrect This error can be caused by an incorrect API username, an incorrect API password, or an invalid API signature. Make sure that all three of these values are correct. For your security, PayPal does not report exactly which of these three values might be in error. General Error
10002 Authentication/Authorization Failed You do not have permission to make this API call   General Error
10002 Authentication/Authorization Failed Account is locked or inactive   General Error
10002 Internal Error Internal Error   General Error
10002 Authentication/Authorization Failed Internal Error   General Error
10002 Authentication/Authorization Failed Account is not verified   General Error
10002 Authentication/Authorization Failed This call is not defined in the database!   General Error
10002 Authentication/Authorization Failed Token is not valid   General Error
10002 Restricted account Account is restricted Your PayPal merchant account has been restricted. Contact your PayPal account manager for resolution. General Error
10002 Authentication/Authorization Failed API access is disabled for this account General Error
10002 Authentication/Authorization Failed Client certificate is disabled General Error
10006 Version error Version is not supported General Error
10008 Security error Security header is not valid General Error
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. General Error
10101 This API Temporarily Unavailable This API is temporarily unavailable. Please try later. General Error

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Validation Errors

Validation Errors
Error Code Short Message Long Message Error Type
81000 Missing Parameter Required Parameter Missing : Unable to identify parameter Validation Error
81001 Invalid Parameter A Parameter is Invalid : Unable to identify parameter Validation Error
81002 Unspecified Method Method Specified is not Supported Validation Error
81003 Unspecified Method No Method Specified Validation Error
81004 Unspecified Method No Request Received Validation Error
81100 Missing Parameter OrderTotal (Amt) : Required parameter missing Validation Error
81101 Missing Parameter MaxAmt : Required parameter missing Validation Error
81102 Missing Parameter ReturnURL: Required parameter missing Validation Error
81103 Missing Parameter NotifyURL : Required parameter missing Validation Error
81104 Missing Parameter CancelURL : Required parameter missing Validation Error
81105 Missing Parameter ShipToStreet : Required parameter missing Validation Error
81106 Missing Parameter ShipToStreet2 : Required parameter missing Validation Error
81107 Missing Parameter ShipToCity : Required parameter missing Validation Error
81108 Missing Parameter ShipToState : Required parameter missing Validation Error
81109 Missing Parameter ShipToZip : Required parameter missing Validation Error
81110 Missing Parameter Country : Required parameter missing Validation Error
81111 Missing Parameter ReqConfirmShipping : Required parameter missing Validation Error
81112 Missing Parameter NoShipping : Required parameter missing Validation Error
81113 Missing Parameter AddrOverride : Required parameter missing Validation Error
81114 Missing Parameter LocaleCode : Required parameter missing Validation Error
81115 Missing Parameter PaymentAction : Required parameter missing Validation Error
81116 Missing Parameter Email : Required parameter missing Validation Error
81117 Missing Parameter Token : Required parameter missing Validation Error
81118 Missing Parameter PayerID : Required parameter missing Validation Error
81119 Missing Parameter ItemAmt : Required parameter missing Validation Error
81120 Missing Parameter ShippingAmt : Required parameter missing Validation Error
81121 Missing Parameter HandlingAmt : Required parameter missing Validation Error
81122 Missing Parameter TaxAmt : Required parameter missing Validation Error
81123 Missing Parameter IPAddress : Required parameter missing Validation Error
81124 Missing Parameter ShipToName : Required parameter missing Validation Error
81125 Missing Parameter L_Amt : Required parameter missing Validation Error
81126 Missing Parameter Amt : Required parameter missing Validation Error
81127 Missing Parameter L_TaxAmt : Required parameter missing Validation Error
81128 Missing Parameter AuthorizationID : Required parameter missing Validation Error
81129 Missing Parameter CompleteType : Required parameter missing Validation Error
81130 Missing Parameter CurrencyCode : Required parameter missing Validation Error
81131 Missing Parameter TransactionID : Required parameter missing Validation Error
81132 Missing Parameter TransactionEntity : Required parameter missing Validation Error
81133 Missing Parameter Acct : Required parameter missing Validation Error
81134 Missing Parameter ExpDate : Required parameter missing Validation Error
81135 Missing Parameter FirstName : Required parameter missing Validation Error
81136 Missing Parameter LastName : Required parameter missing Validation Error
81137 Missing Parameter Street : Required parameter missing Validation Error
81138 Missing Parameter Street2 : Required parameter missing Validation Error
81139 Missing Parameter City : Required parameter missing Validation Error
81140 Missing Parameter State : Required parameter missing Validation Error
81141 Missing Parameter Zip : Required parameter missing Validation Error
81142 Missing Parameter CountryCode : Required parameter missing Validation Error
81143 Missing Parameter RefundType : Required parameter missing Validation Error
81144 Missing Parameter StartDate : Required parameter missing Validation Error
81145 Missing Parameter EndDate : Required parameter missing Validation Error
81146 Missing Parameter MPID : Required parameter missing Validation Error
81147 Missing Parameter CreditCardType : Required parameter missing Validation Error
81148 Missing Parameter User : Required parameter missing Validation Error
81149 Missing Parameter Pwd : Required parameter missing Validation Error
81150 Missing Parameter Version : Required parameter missing Validation Error
81200 Missing Parameter Amt : Invalid parameter Validation Error
81201 Invalid Parameter MaxAmt : Invalid parameter Validation Error
81203 Invalid Parameter NotifyURL : Invalid parameter Validation Error
81205 Invalid Parameter ShipToStreet : Invalid parameter Validation Error
81206 Invalid Parameter ShipToStreet2 : Invalid parameter Validation Error
81207 Invalid Parameter ShipToCity : Invalid parameter Validation Error
81208 Invalid Parameter ShipToState : Invalid parameter Validation Error
81209 Invalid Parameter ShipToZip : Invalid parameter Validation Error
81210 Invalid Parameter Country : Invalid parameter Validation Error
81211 Invalid Parameter ReqConfirmShipping : Invalid parameter Validation Error
81212 Invalid Parameter Noshipping : Invalid parameter Validation Error
81213 Invalid Parameter AddrOverride : Invalid parameter Validation Error
81214 Invalid Parameter LocaleCode : Invalid parameter Validation Error
81215 Invalid Parameter PaymentAction : Invalid parameter Validation Error
81219 Invalid Parameter ItemAmt : Invalid parameter Validation Error
81220 Invalid Parameter ShippingAmt : Invalid parameter Validation Error
81221 Invalid Parameter HandlingTotal Amt : Invalid parameter Validation Error
81222 Invalid Parameter TaxAmt : Invalid parameter Validation Error
81223 Invalid Parameter IPAddress : Invalid parameter Validation Error
81224 Invalid Parameter ShipToName : Invalid parameter Validation Error
81225 Invalid Parameter L_Amt : Invalid parameter Validation Error
81226 Invalid Parameter Amt : Invalid parameter Validation Error
81227 Invalid Parameter L_TaxAmt : Invalid parameter Validation Error
81229 Invalid Parameter CompleteType : Invalid parameter Validation Error
81230 Invalid Parameter CurrencyCode : Invalid parameter Validation Error
81232 Invalid Parameter TransactionEntity : Invalid parameter Validation Error
81234 Invalid Parameter ExpDate : Invalid parameter Validation Error
81235 Invalid Parameter FirstName : Invalid parameter Validation Error
81236 Invalid Parameter LastName : Invalid parameter Validation Error
81237 Invalid Parameter Street : Invalid parameter Validation Error
81238 Invalid Parameter Street2 : Invalid parameter Validation Error
81239 Invalid Parameter City : Invalid parameter Validation Error
81243 Invalid Parameter RefundType : Invalid parameter Validation Error
81244 Invalid Parameter StartDate : Invalid parameter Validation Error
81245 Invalid Parameter EndDate : Invalid parameter Validation Error
81247 Invalid Parameter CreditCardType : Invalid parameter Validation Error
81248 Invalid Parameter Username : Invalid parameter Validation Error
81249 Invalid Parameter Password : Invalid parameter Validation Error
81250 Invalid Parameter Version : Invalid parameter Validation Error
81251 Internal Error Internal Service Error Validation Error
99998 Transaction refused because of an invalid argument. See additional error messages for details. Currency is not supported Validation Error

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DirectPayment Errors and Warnings

DirectPayment Errors
Error Code Short Message Long Message Corrective Action Error or Warning API Operation
10001 Internal Error Internal Error Error DoDirectPayment
10004 Invalid Data This transaction cannot be processed. Error DoDirectPayment
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. Error DoDirectPayment
10102 PaymentAction of Order Temporarily Unavailable PaymentAction of Order is temporarily unavailable. Please try later or use other PaymentAction. DoDirectPayment
10215 Soft Descriptor truncated The soft descriptor passed in was truncated Warning DoDirectPayment
10217 Soft Descriptor City truncated The SoftDescriptorCity field was truncated Warning DoDirectPayment
10218 Soft Descriptor modified Illegal characters were removed from the SoftDescriptor field Warning DoDirectPayment
10219 Soft Descriptor City modified Illegal characters were removed from the SoftDescriptorCity field Warning DoDirectPayment
10220 Soft Descriptor's ignored The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity Warning DoDirectPayment
10401 Transaction refused because of an invalid argument. See additional error messages for details. Order total is missing. DoDirectPayment
10418 Transaction refused because of an invalid argument. See additional error messages for details. The currencies of the shopping cart amounts must be the same. DoDirectPayment
10426 Transaction refused because of an invalid argument. See additional error messages for details. Item total is invalid. DoDirectPayment
10427 Transaction refused because of an invalid argument. See additional error messages for details. Shipping total is invalid. DoDirectPayment
10428 Transaction refused because of an invalid argument. See additional error messages for details. Handling total is invalid. DoDirectPayment
10429 Transaction refused because of an invalid argument. See additional error messages for details. Tax total is invalid. DoDirectPayment
10432 Invalid argument Invoice ID value exceeds maximum allowable length. DoDirectPayment
10500 Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration. Occurs when you have not agreed to the billing agreement. DoDirectPayment
10501 Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration. Occurs when the billing agreement is disabled or inactive. DoDirectPayment
10502 Invalid Data This transaction cannot be processed. Please use a valid credit card. The credit card used is expired. DoDirectPayment
10504 Invalid Data This transaction cannot be processed. Please enter a valid Credit Card Verification Number. The CVV provided is invalid. The CVV is between 3-4 digits long. DoDirectPayment
10505 Gateway Decline This transaction cannot be processed. The transaction was refused because the AVS response returned the value of N, and the merchant account is not able to accept such transactions. DoDirectPayment
10507 Invalid Configuration This transaction cannot be processed. Please contact PayPal Customer Service. Your PayPal account is restricted. Contact PayPal for more information. DoDirectPayment
10508 Invalid Data This transaction cannot be processed. Please enter a valid credit card expiration date. The expiration date must be a two-digit month and four-digit year. DoDirectPayment
10509 Invalid Data This transaction cannot be processed. You must submit an IP address of the buyer with each API call. DoDirectPayment
10510 Invalid Data The credit card type is not supported. Try another card type. The credit card type entered is not currently supported by PayPal. DoDirectPayment
10511 Invalid Data This transaction cannot be processed. The merchant selected a value for the PaymentAction field that is not supported. DoDirectPayment
10512 Invalid Data This transaction cannot be processed. Please enter a first name. The first name of the buyer is required for this merchant. DoDirectPayment
10513 Invalid Data This transaction cannot be processed. Please enter a last name. The last name of the buyer is required for this merchant. DoDirectPayment
10519 Invalid Data Please enter a credit card. The credit card field was blank. DoDirectPayment
10520 Invalid Data This transaction cannot be processed. The total amount and item amounts do not match. DoDirectPayment
10521 Invalid Data This transaction cannot be processed. Please enter a valid credit card. The credit card entered is invalid. DoDirectPayment
10523 Internal Error This transaction cannot be processed. None. This is a PayPal internal error. DoDirectPayment
10525 Invalid Data This transaction cannot be processed. The amount to be charged is zero. The merchant entered an amount of zero. DoDirectPayment
10526 Invalid Data This transaction cannot be processed. The currency is not supported at this time. The currency code entered is not supported. DoDirectPayment
10527 Invalid Data This transaction cannot be processed. Please enter a valid credit card number and type. The credit card entered is invalid. DoDirectPayment
10534 Gateway Decline This transaction cannot be processed. Please enter a valid credit card number and type. The credit card entered is currently restricted by PayPal. Contact PayPal for more information. DoDirectPayment
10535 Gateway Decline This transaction cannot be processed. Please enter a valid credit card number and type. The credit card entered is invalid. This error can also be returned if you pass an industry standard test credit card number in the Live environment. DoDirectPayment
10536 Invalid Data The transaction was refused as a result of a duplicate invoice ID supplied. Attempt with a new invoice ID. The merchant entered an invoice ID that is already associated with a transaction by the same merchant. By default, the invoice ID must be unique for all transactions. To change this setting, log into PayPal or contact customer service. DoDirectPayment
10537 Filter Decline This transaction cannot be processed. The transaction was declined by the country filter managed by the merchant. To accept this transaction, change your risk settings on PayPal. DoDirectPayment
10538 Filter Decline This transaction cannot be processed. The transaction was declined by the maximum amount filter managed by the merchant. To accept this transaction, change your risk settings on PayPal. DoDirectPayment
10539 Filter Decline This transaction cannot be processed. The transaction was declined by PayPal. Contact PayPal for more information. DoDirectPayment
10540 Invalid Data The transaction cannot be processed due to an invalid address. The transaction was declined by PayPal because of an invalid address. DoDirectPayment
10541 Gateway Decline This transaction cannot be processed. Please enter a valid credit card number and type. The credit card entered is currently restricted by PayPal. Contact PayPal for more information. DoDirectPayment
10542 Invalid Data This transaction cannot be processed. Please enter a valid email address. The email address provided by the buyer is in an invalid format. DoDirectPayment
10544 Gateway Decline This transaction cannot be processed. The transaction was declined by PayPal. Contact PayPal for more information. DoDirectPayment
10545 Gateway Decline This transaction cannot be processed. The transaction was declined by PayPal because of possible fraudulent activity. Contact PayPal for more information. DoDirectPayment
10546 Gateway Decline This transaction cannot be processed. The transaction was declined by PayPal because of possible fraudulent activity on the IP address. Contact PayPal for more information. DoDirectPayment
10547 Internal Error This transaction cannot be processed. None. This is a PayPal internal error. DoDirectPayment
10548 Invalid Configuration This transaction cannot be processed. The merchant's account is not able to process transactions. The merchant account attempting the transaction is not a business account at PayPal. Check your account settings. DoDirectPayment
10549 Invalid Configuration This transaction cannot be processed. The merchant's account is not able to process transactions. The merchant account attempting the transaction is not able to process Direct Payment transactions. Contact PayPal for more information. DoDirectPayment
10550 Invalid Configuration This transaction cannot be processed. Access to Direct Payment was disabled for your account. Contact PayPal for more information. DoDirectPayment
10552 Invalid Configuration This transaction cannot be processed. The merchant account attempting the transaction does not have a confirmed email address with PayPal. Check your account settings. DoDirectPayment
10553 Gateway Decline This transaction cannot be processed. The merchant attempted a transaction where the amount exceeded the upper limit for that merchant. DoDirectPayment
10554 Filter Decline This transaction cannot be processed. The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set to decline transaction when the AVS returned a no match (AVS = N). DoDirectPayment
10555 Filter Decline This transaction cannot be processed. The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set the filter to decline transactions when the AVS returns a partial match. DoDirectPayment
10556 Filter Decline This transaction cannot be processed. The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set the filter to decline transactions when the AVS is unsupported. DoDirectPayment
10557 Profile preference setting. A profile preference is set to automatically deny certain transactions. DoDirectPayment
10558 Currency Not Supported for Card Type. Your processor is unable to process the Card Type in the currency requested. Please try another card type. DoDirectPayment
10561 Invalid Data There's an error with this transaction. Please enter complete billing address.   DoDirectPayment
10562 Invalid Data This transaction cannot be processed. Please enter a valid credit card expiration year. DoDirectPayment
10563 Invalid Data This transaction cannot be processed. Please enter a valid credit card expiration month.   DoDirectPayment
10564 Gateway Decline This transaction cannot be processed. There was a problem processing this transaction. DoDirectPayment
10565 Merchant country unsupported The merchant country is not supported.   DoDirectPayment
10566 Credit card type unsupported The credit card type is not supported. Canadian merchants receiving this error for a Canadian-issued Visa debit card, should contact PayPal support to enable this support feature or opt-in by logging into paypal.com. DoDirectPayment
10567 Invalid Data This transaction cannot be processed. Please enter a valid credit card number and type.   DoDirectPayment
10570 Authorization is not supported for this funding source. Authorization is not supported for this funding source. DoDirectPayment
10571 Transaction approved, but with invalid Card Security Code (CSC) format. This transaction was approved, although the Card Security Code (CSC) had too few, too many, or invalid characters. Based on your account profile settings, the invalid CSC was not given to the card issuer for its approval process. If you want to require valid CVV values, change the risk control settings in your account profile. DoDirectPayment
10574 Credit card verified This card authorization verification is not a payment transaction. DCC zero amount authorization error. This is not an error message. This message is a verification message returned with the acknowledgment status: Ack=SuccessWithWarning. DoDirectPayment
10575 The API Operation is not allowed. The API Operation is not allowed for the transaction being referenced. DCC zero amount authorizations cannot be captured, reauthorized, or voided. However, you can create a reference transaction based on a successful card verification. DoDirectPayment
10576 Invalid configuration. A customer service phone number is required to process transactions. Please add a customer service phone number to your PayPal account or contact PayPal for more info. DoDirectPayment
10701 Invalid Data There's an error with this transaction. Please enter a valid billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10702 Invalid Data There's an error with this transaction. Please enter a valid address1 in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10703 Invalid Data There's an error with this transaction. Please enter a valid address2 in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10704 Invalid Data There's an error with this transaction. Please enter a valid city in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10705 Invalid Data There's an error with this transaction. Please enter a valid state in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10706 Invalid Data There's an error with this transaction. Please enter a valid postal code in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10707 Invalid Data There's an error with this transaction. Please enter a valid country in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10708 Invalid Data There's an error with this transaction. Please enter a complete billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10709 Invalid Data There's an error with this transaction. Please enter an address1 in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10709 Invalid Data There's an error with this transaction. Please enter an address1 in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10710 Invalid Data There's an error with this transaction. Please enter a city in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10710 Invalid Data There's an error with this transaction. Please enter a city in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10711 Invalid Data There's an error with this transaction. Please enter your state in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10712 Invalid Data There's an error with this transaction. Please enter your five digit postal code in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10713 Invalid Data There's an error with this transaction. Please enter a country in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10713 Invalid Data There's an error with this transaction. Please enter a country in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10714 Invalid Data There's an error with this transaction. Please enter a valid billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10715 Invalid Data There's an error with this transaction. Please enter a valid state in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10716 Invalid Data There's an error with this transaction. Please enter your five digit postal code in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10717 Invalid Data There's an error with this transaction. Please enter a valid postal code in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10718 Invalid Data There's an error with this transaction. Please enter a valid city and state in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10719 Invalid Data There's an error with this transaction. Please enter a valid shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10720 Invalid Data There's an error with this transaction. Please enter a valid address1 in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10721 Invalid Data There's an error with this transaction. Please enter a valid address2 in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10722 Invalid Data There's an error with this transaction. Please enter a valid city in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10723 Invalid Data There's an error with this transaction. Please enter a valid state in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10724 Invalid Data There's an error with this transaction. Please enter your five digit postal code in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10725 Invalid Data There's an error with this transaction. Please enter a valid country in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10726 Invalid Data There's an error with this transaction. Please enter a complete shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10726 Invalid Data There's an error with this transaction. Please enter a complete shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10727 Invalid Data There's an error with this transaction. Please enter an address1 in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10727 Invalid Data There's an error with this transaction. Please enter an address1 in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10728 Invalid Data There's an error with this transaction. Please enter a city in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10728 Invalid Data There's an error with this transaction. Please enter a city in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10729 Invalid Data There's an error with this transaction. Please enter your state in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10730 Invalid Data There's an error with this transaction. Please enter your five digit postal code in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10731 Invalid Data There's an error with this transaction. Please enter a country in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10731 Invalid Data There's an error with this transaction. Please enter a country in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10732 Invalid Data There's an error with this transaction. Please enter a valid shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10733 Invalid Data There's an error with this transaction. Please enter a valid state in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10734 Invalid Data There's an error with this transaction. Please enter your five digit postal code in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10735 Invalid Data There's an error with this transaction. Please enter your five digit postal code in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10736 Invalid Data There's an error with this transaction. Please enter a valid city and state in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10744 Invalid Data This transaction cannot be processed. Please enter a valid country code in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10745 Invalid Data This transaction cannot be processed. Please enter a valid country code in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10746 Invalid Data This transaction cannot be processed. Please use a valid country on the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10747 Invalid Data This transaction cannot be processed. The merchant entered an IP address that was in an invalid format. The IP address must be in a format such as 123.456.123.456. DoDirectPayment
10748 Invalid Data This transaction cannot be processed without a Credit Card Verification Number. The merchant's configuration requires a CVV to be entered, but no CVV was provided with this transaction. Contact PayPal if you wish to change this setting. DoDirectPayment
10750 Invalid Data There's an error with this transaction. Please enter a valid state in the shipping address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. DoDirectPayment
10751 Invalid Data There's an error with this transaction. Please enter a valid state in the billing address. The merchant provided an address either in the United States or Canada, but the state provided is not a valid state in either country. DoDirectPayment
10752 Gateway Decline This transaction cannot be processed. The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card. DoDirectPayment
10754 Gateway Decline This transaction cannot be processed. The transaction was declined by PayPal. Contact PayPal for more information. DoDirectPayment
10755 Invalid Data This transaction cannot be processed due to an unsupported currency. The currency code entered by the merchant is not supported. DoDirectPayment
10756 Gateway Decline The transaction cannot be processed. The country and billing address associated with this credit card do not match. None. This is a PayPal internal error. DoDirectPayment
10758 Invalid Configuration There's been an error due to invalid API username and/or password. The API username or password is incorrect for this merchant. DoDirectPayment
10759 Gateway Decline This transaction cannot be processed. Please enter a valid credit card number and type. The transaction was declined by PayPal. Contact PayPal for more information. DoDirectPayment
10760 Invalid Configuration This transaction cannot be processed. The country listed for your business address is not currently supported. The merchant's country of residence listed in their PayPal account is not currently supported to allow Direct Payment transactions. DoDirectPayment
10761 Gateway Decline This transaction cannot be processed. Please check the status of your first transaction before placing another order. The transaction was declined because PayPal is currently processing a transaction by the same buyer for the same amount. Can occur when a buyer submits multiple, identical transactions in quick succession. DoDirectPayment
10762 Gateway Decline This transaction cannot be processed. The CVV provide is invalid. The CVV is between 3-4 digits long. DoDirectPayment
10763 Invalid Data This transaction cannot be processed. None - this is a PayPal internal error. DoDirectPayment
10764 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. Please try again later. Ensure you have passed the correct CVV and address info for the buyer. If creating a recurring profile, please try again by passing a init amount of 0. DoDirectPayment
11068 Seller restriction. All sellers restricted. DoDirectPayment
11607 Duplicate request for specified Message Submission ID. The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached. DoDirectPayment
11610 Payment Pending your review in Fraud Management Filters Payment Pending your review in Fraud Management Filters DoDirectPayment
11611 Transaction blocked by your settings in FMF Transaction blocked by your settings in FMF DoDirectPayment
11612 Could not process your request to accept/deny the transaction Could not process your request to accept/deny the transaction DoDirectPayment
11821 This transaction cannot be processed This transaction cannot be processed because it has already been denied by a Fraud Management Filter You cannot capture a payment after it has been denied by a Fraud Management Filter. You can control whether a Fraud Management Filter denies a transaction by changing the filter's settings in the profile. DoDirectPayment
12000 Transaction is not compliant due to missing or invalid 3-D Secure authentication values. Transaction is not compliant due to missing or invalid 3-D Secure authentication values. Check ECI, ECI3DS, CAVV, XID fields. DoDirectPayment
12001 Transaction is not compliant due to missing or invalid 3-D Secure authentication values. Transaction is not compliant due to missing or invalid 3-D Secure authentication values. Check ECI, ECI3DS, CAVV, XID fields. DoDirectPayment
13113 Buyer Cannot Pay. The Buyer cannot pay with PayPal for this transaction. Inform the buyer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus. DoDirectPayment
15001 Gateway Decline This transaction cannot be processed. The transaction was rejected by PayPal because of excessive failures over a short period of time for this credit card. Contact PayPal for more information. DoDirectPayment
15002 Gateway Decline This transaction cannot be processed. The transaction was declined by PayPal. Contact PayPal for more information. DoDirectPayment
15003 Invalid Configuration This transaction cannot be processed. The transaction was declined because the merchant does not have a valid commercial entity agreement on file with PayPal. Contact PayPal for more information. DoDirectPayment
15004 Gateway Decline This transaction cannot be processed. Please enter a valid Credit Card Verification Number. The transaction was declined because the CVV entered does not match the credit card. DoDirectPayment
15005 Processor Decline This transaction cannot be processed. The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card. DoDirectPayment
15006 Processor Decline This transaction cannot be processed. Please enter a valid credit card number and type. The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card. DoDirectPayment
15007 Processor Decline This transaction cannot be processed. Please use a valid credit card. The transaction was declined by the issuing bank because of an expired credit card. The merchant should attempt another card. DoDirectPayment
15008 Invalid Data This transaction has been completed, but the total of items in the cart did not match the total of all items. DoDirectPayment
15009 Invalid Data This transaction cannot be processed. All shopping cart items must be in the same currency. DoDirectPayment
15011 Gateway Decline This credit card was issued from an unsupported country. DoDirectPayment
15012 CE agreement is not accepted The CE agreement for processing Mastercard is not accepted.   DoDirectPayment

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SetExpressCheckout Errors

SetExpressCheckout Errors
Error Code Short Message Long Message Correcting This Error... API Operation
10001 ButtonSource value truncated. The transaction could not be loaded   SetExpressCheckout
10001 Internal Error Internal Error   SetExpressCheckout
10003 Missing argument. OtherPaymentMethodID is missing.   SetExpressCheckout
10003 Missing argument. OtherPaymentMethodLabel is missing.   SetExpressCheckout
10003 Missing argument. OtherPaymentMethodType is missing.   SetExpressCheckout
10003 Missing argument. One or more of these giropay URLs is missing: giropaySuccessURL, giropayCancelURL, BanktxnPendingURL.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Transaction refused because of an invalid argument. See additional error messages for details.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid value for request billing address parameter.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid item URL.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. OtherPaymentMethodType is invalid.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. RegistrationDate of buyer is invalid.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid character in parameter. Invalid characters include 0x0, 0x1, 0x3, 0x5, 0x7, 0x8, 0xb, 0x1a, 0x1b for example.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay buyer feedback overall positive count.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay buyer feedback overall negative count.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay buyer feedback total positive count.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay buyer feedback total negative count.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay buyer feedback recent positive count.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay buyer feedback recent negative count.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. SellerRegistrationDate is invalid.   SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback overall positive count. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback overall negative count. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback total positive count. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback total negative count. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback recent positive count. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback recent negative count. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay item transaction date. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay item buyer protection type. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay item payment hold risk. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. Multiple eBay order IDs not allowed. SetExpressCheckout
10004 Transaction refused because of an invalid argument. See additional error messages for details. AllowPushFunding value specified is invalid. It must be 0 or 1 or an empty string. SetExpressCheckout
10005 Option not supported. Merchant not enabled to use enhanced checkout data. SetExpressCheckout
10005 Option not supported. Merchant not enabled to use OtherPaymentMethodDetails. SetExpressCheckout
10005 Option not supported. Transaction ID is not supported. SetExpressCheckout
10007 Permission denied You do not have permission to make this API call SetExpressCheckout
10010 Invalid Invoice Non-ASCII invoice id is not supported. SetExpressCheckout
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. SetExpressCheckout
10101 Option not supported. Express Checkout temporarily unavailable. Please try later. SetExpressCheckout
10102 PaymentAction of Order Temporarily Unavailable PaymentAction of Order is temporarily unavailable. Please try later or use other PaymentAction. SetExpressCheckout
10103 Please use another Solution Type. Your Solution Type is temporarily unavailable. If possible, please use another Solution Type. SetExpressCheckout
10400 Transaction refused because of an invalid argument. See additional error messages for details. OrderTotal is missing. SetExpressCheckout
10401 Transaction refused because of an invalid argument. See additional error messages for details. Order total is invalid. SetExpressCheckout
10402 Authorization only is not allowed for merchant. This merchant account is not permitted to set PaymentAction to Authorization. Please contact Customer Service. SetExpressCheckout
10404 Transaction refused because of an invalid argument. See additional error messages for details. ReturnURL is missing. SetExpressCheckout
10405 Transaction refused because of an invalid argument. See additional error messages for details. CancelURL is missing. SetExpressCheckout
10407 Transaction refused because of an invalid argument. See additional error messages for details. Invalid buyer email address (BuyerEmail). SetExpressCheckout
10409 You're not authorized to access this info. Express Checkout token was issued for a merchant account other than yours. SetExpressCheckout
10410 Invalid token Invalid token. SetExpressCheckout
10411 This Express Checkout session has expired. This Express Checkout session has expired. Token value is no longer valid. If you receive this error, you must return your buyer to PayPal to approve the use of PayPal again. Display an error message to inform the buyer that the transaction expired, and provide a button to return to PayPal. In this situation, you are effectively restarting the entire checkout process. (Do not reuse the expired token value on SetExpressCheckout request.) However, because you already know the final OrderTotal, be sure to update the value for that element if appropriate. You might also want to update the values for ReturnURL and CancelURL, if necessary. SetExpressCheckout
10412 Duplicate invoice Payment has already been made for this InvoiceID. PayPal checks that InvoiceID values are unique for any particular merchant. If you send an InvoiceID value already associated with another transaction in the PayPal system, PayPal returns error code 10412. You might not be able to correct this error during an actual checkout. If you receive this error, research why it might occur and modify your implementation of Express Checkout to ensure that you generate unique invoice identification numbers. SetExpressCheckout
10413 Transaction refused because of an invalid argument. See additional error messages for details The totals of the cart item amounts do not match order amounts. If you receive this error, be sure the total of the payment detail item parameters, such as ItemTotal, HandlingTotal, TaxTotal, and so forth add up to the order total. SetExpressCheckout
10415 Transaction refused because of an invalid argument. See additional error messages for details. A successful transaction has already been completed for this token. PayPal allows a token only once for a successful transaction. If you determine that your buyers are clicking your "Place Order" button twice, PayPal recommends that you disable the button after your buyer has clicked it. SetExpressCheckout
10418 Transaction refused because of an invalid argument. See additional error messages for details The currencies of the shopping cart amounts must be the same. SetExpressCheckout
10425 Express Checkout has been disabled for this merchant. Express Checkout has been disabled for this merchant. Please contact Customer Service. SetExpressCheckout
10426 Transaction refused because of an invalid argument. See additional error messages for details Item total is invalid. SetExpressCheckout
10427 Transaction refused because of an invalid argument. See additional error messages for details Shipping total is invalid. SetExpressCheckout
10428 Transaction refused because of an invalid argument. See additional error messages for details Handling total is invalid. SetExpressCheckout
10429 Transaction refused because of an invalid argument. See additional error messages for details Tax total is invalid. SetExpressCheckout
10430 Transaction refused because of an invalid argument. See additional error messages for details Item amount is missing.   SetExpressCheckout
10431 Transaction refused because of an invalid argument. See additional error messages for details Item amount is invalid.   SetExpressCheckout
10432 Transaction refused because of an invalid argument. See additional error messages for details Invoice ID value exceeds maximum allowable length.   SetExpressCheckout
10433 Transaction refused because of an invalid argument. See additional error messages for details Value of Order Description has been truncated.   SetExpressCheckout
10434 Transaction refused because of an invalid argument. See additional error messages for details Value of Custom element has been truncated.   SetExpressCheckout
10436 Transaction refused because of an invalid argument. See additional error messages for details. PageStyle value exceeds maximum allowable length. SetExpressCheckout
10437 Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. SetExpressCheckout
10438 Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. SetExpressCheckout
10439 Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. SetExpressCheckout
10440 Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. SetExpressCheckout
10441 Transaction refused because of an invalid argument. See additional error messages for details The NotifyURL element value exceeds maximum allowable length. SetExpressCheckout
10442 ButtonSource value truncated. The ButtonSource element value exceeds maximum allowable length. SetExpressCheckout
10446 Transaction refused because of an invalid argument. See additional error messages for details. Sale is only allowed PaymentAction. SetExpressCheckout
10457 Error occurred in communicating to eBay eBay API creation error SetExpressCheckout
10458 Error occurred in communicating to eBay eBay API unknown failure SetExpressCheckout
10459 Error occurred in communicating to eBay eBay API failure SetExpressCheckout
10460 Error occurred in communicating to eBay Parsing error SetExpressCheckout
10461 Error occurred in communicating to eBay Item number invalid, removed, or unavailable SetExpressCheckout
10462 Error occurred in communicating to eBay Order not found SetExpressCheckout
10463 Error occurred in communicating to eBay eBay user password incorrect SetExpressCheckout
10464 Error occurred in communicating to eBay Item ID and Transaction ID mismatch SetExpressCheckout
10465 Error occurred in communicating to eBay eBay user invalid SetExpressCheckout
10467 Error occurred in communicating to eBay Duplicate Item ID SetExpressCheckout
10468 Transaction refused because of an invalid argument. See additional error messages for details Duplicate Order ID SetExpressCheckout
10469 PaymentAction of Order Temporarily Unavailable Express Auctions is unavailable SetExpressCheckout
10470 Wowo flag is off for ExpressO feature Solution Type passed as Sole while ExpressO feature is turned off SetExpressCheckout
10471 Transaction refused because of an invalid argument. See additional error messages for details ReturnURL is missing SetExpressCheckout
10472 Transaction refused because of an invalid argument. See additional error messages for details CancelURL is missing SetExpressCheckout
10473 Error occurred in communicating to eBay Multiple Order IDs are not supported SetExpressCheckout
10474 Invalid Data This transaction cannot be processed. The country code in the shipping address must match the buyer's country of residence SetExpressCheckout

10475

Transaction refused because of an invalid argument. See additional error messages for details This transaction cannot be completed with PaymentAction of Sale SetExpressCheckout
10476 Invalid Data Maximum number of billing agreements exceeded SetExpressCheckout
10477 Invalid Data More than one billing agreement specified for reference transaction SetExpressCheckout
10478 Invalid Data Recurring payments profile description must be provided if the billing agreement type is recurring payments SetExpressCheckout
10479 Invalid Data Billing agreement types cannot be mixed in the same request SetExpressCheckout
10480 Invalid Data Invalid billing agreement type SetExpressCheckout
10482 Transaction refused because of an invalid argument. See additional error messages for details. PaymentAction of Order is not allowed with Unilateral and Non-Credentialed authentication. SetExpressCheckout
10537 Risk Control Country Filter Failure The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings. SetExpressCheckout
10538 Risk Control Max Amount Failure The transaction was refused because the maximum amount was exceeded as a result of your Maximum Amount Risk Control Settings. SetExpressCheckout
10539 Payment declined by your Risk Controls settings: PayPal Risk Model. Payment declined by your Risk Controls settings: PayPal Risk Model. SetExpressCheckout
10605 Transaction refused because of an invalid argument. See additional error messages for details. Currency is not supported Retry the request with a PayPal-supported currency. SetExpressCheckout
10725 Shipping Address Country Error There was an error in the Shipping Address Country field SetExpressCheckout
10727 Shipping Address1 Empty The field Shipping Address1 is required SetExpressCheckout
10728 Shipping Address City Empty The field Shipping Address City is required SetExpressCheckout
10729 Shipping Address State Empty The field Shipping Address State is required SetExpressCheckout
10730 Shipping Address Postal Code Empty The field Shipping Address Postal Code is required SetExpressCheckout
10731 Shipping Address Country Empty The field Shipping Address Country is required SetExpressCheckout
10736 Shipping Address Invalid City State Postal Code A match of the Shipping Address City, State, and Postal Code failed. SetExpressCheckout
10800 Invalid Data Your request is too long. Check URLs and other long strings. SetExpressCheckout
11001 Exceeds maximum length. Value of NoteText element is truncated. SetExpressCheckout
11001 Exceeds maximum length. OtherPaymentMethodID exceeds maximum length. SetExpressCheckout
11001 Exceeds maximum length. OtherPaymentMethodLabel exceeds maximum length. SetExpressCheckout
11001 Exceeds maximum length. OtherPaymentMethodLabelDescription exceeds maximum length. SetExpressCheckout
11001 Exceeds maximum length. OtherPaymentMethodLongDescription exceeds maximum length. SetExpressCheckout
11001 Exceeds maximum length. OtherPaymentMethodLongDescriptionTitle exceeds maximum length. SetExpressCheckout
11001 Exceeds maximum length. OtherPaymentMethodIcon exceeds maximum length. SetExpressCheckout
11001 Exceeds maximum length. NoteToBuyer text element exceeds maximum length and is truncated. Type: Warning SetExpressCheckout
11068 Seller restriction. All sellers restricted. SetExpressCheckout
11547 Recurring payments temporarily unavailable; try again later Recurring payments temporarily unavailable. SetExpressCheckout
11547 Permission denied. Permission Denied. You are not authorized to do this kind of transaction SetExpressCheckout
11601 Request for billing address failed Billing address request is not enabled for merchant SetExpressCheckout
11602 Request for billing address failed Feature not yet available SetExpressCheckout
11800 Exceeds maximum length. FulfillmentReferenceNumber exceeds maximum length. Provide a FulfillmentReferenceNumber that is less than 32 characters long. SetExpressCheckout
11801 Invalid Data You cannot pass both new and deprecated parameter address fields. SetExpressCheckout
11802 Invalid Data You cannot pass both the new and deprecated Custom parameter. SetExpressCheckout
11803 Invalid Data You cannot pass both the new and deprecated Invoice ID parameter. SetExpressCheckout
11804 Invalid Data You cannot pass both the new and deprecated order description. SetExpressCheckout
11805 Invalid Data You cannot pass both the new and deprecated order total or amount parameters. SetExpressCheckout
11806 Invalid Data You cannot pass both the new and deprecated ProfileAddressChangeDate parameter. SetExpressCheckout
11807 Invalid Data You cannot pass both the new and deprecated ShippingMethod parameter. SetExpressCheckout
11810 Transaction refused because of an invalid argument. See additional error messages for details Invalid Insurance Amount. SetExpressCheckout
11811 Transaction refused because of an invalid argument. See additional error messages for details Invalid Shipping Discount. SetExpressCheckout
11812 Invalid Data The value of Description parameter has been truncated. SetExpressCheckout
11813 Transaction refused because of an invalid argument. See additional error messages for details Invalid callback URL. SetExpressCheckout
11813 Callback URL is wrong type Callback URL is wrong type; you must use the HTTPS Ensure that your callback URL starts with https://. SetExpressCheckout
11814 Invalid data Invalid value for AllowNote. SetExpressCheckout
11815 Transaction refused because of an invalid argument. See additional error messages for details Item sales tax is invalid. SetExpressCheckout
11821 Invalid shipping options Invalid shipping options; you must specify a name and amount for each shipping option type SetExpressCheckout
11822 Multiple default shipping options specified More than one shipping option type is marked as the default; you can only specify one default shipping option at a time SetExpressCheckout
11823 No default shipping option specified You must specify one shipping option type as the default SetExpressCheckout
11824 Invalid callback timeout The callback timeout is zero; you must specify a longer timeout value SetExpressCheckout
11825 Flat-rate shipping options are missing Flat-rate shipping options are missing; you must specify flat-rate shipping options when you specify a callback URL SetExpressCheckout
11826 Invalid shipping total Invalid shipping total; it should equal the shipping amount of the selected shipping option SetExpressCheckout
11827 Line items missing Line items missing; line items are required when you specify a callback URL for flat-rate shipping options SetExpressCheckout
11828 Maximum amount of order not specified Maximum amount of order not specified; you must specify the estimated value of the order when using a flat-rate shipping option SetExpressCheckout
11829 Shipping total is missing Shipping total is missing; you must specify a shipping total when using a flat-rate shipping option SetExpressCheckout
11830 Insurance amount is missing Insurance amount is missing; you have offered insurance but have not specified an amount. SetExpressCheckout
11831 Callback URL is too long Callback URL is too long; it must not exceed 1,024 characters SetExpressCheckout
11832 Maximum amount of order is less than itemized amounts Maximum amount of order is less than itemized amounts; the value of all items, including handling, shipping, tax, and insurance cannot be greater than the maximum amount of the order SetExpressCheckout
12109 Option not supported. Seller blocks payments via eBay checkout for all eBay items. SetExpressCheckout
12124 Option not supported. Express Checkout not supported for you. SetExpressCheckout
12200 Buyer ID is not present. Buyer ID must be specified to process an Immediate Payment item. SetExpressCheckout
12201 Immediate Payment item was not found. The item specified is either not valid or is not currently available for purchase as an Immediate Payment item. Please check that the item is a valid Immediate Payment item. SetExpressCheckout
12202 More than one eBay item is present. Only one Immediate Payment item can be paid for in a single PayPal payment transaction. SetExpressCheckout
12205 eBay Transaction ID and eBay Order ID must be null. Requests for eBay Immediate Payment items should not contain either eBay transaction ID or eBay order ID. If the fields are present, they should contain null values. SetExpressCheckout
12207 Cart ID is required for Immediate Payment item. Cart ID is required for Immediate Payment item. SetExpressCheckout
12208 eBay item amount does not match Express Checkout API item amount. eBay item amount must match Express Checkout API item amount. SetExpressCheckout
13100 Parallel payments functionality is not available Parallel payments functionality is not available SetExpressCheckout
13101 Invalid Data Payment action of Order is only supported for parallel payments SetExpressCheckout
13102 Payment Request ID is missing Payment Request ID is mandatory for parallel payments SetExpressCheckout
13103 Duplicate Payment Request ID passed Payment Request ID must be unique for parallel payments SetExpressCheckout
13104 Transaction refused because of an invalid argument. See Additional error messages for details. Number of payment requests exceeds maximum number of supported requests. SetExpressCheckout
13105 Invalid Data Billing Agreement is not supported for parallel payments. SetExpressCheckout
13106 Invalid Data You cannot pass both the new and deprecated PaymentAction parameter. SetExpressCheckout
13108 Merchant is not eligible. Merchant is not eligible for parallel payments. SetExpressCheckout
13110 Multi Payments Sale is Not allowed Due to some technical difficulties the Multi Payments for Sale is not available now please try again later. SetExpressCheckout
13111 Mixed Payment action not supported The Payment Action passed should be unique, mixed Payment Action not supported SetExpressCheckout
13114 Buyer Didn't Complete The Buyer returned without completing the payment SetExpressCheckout
13115 Seller ID Missing Seller ID is mandatory for parallel payments SetExpressCheckout
13116 Transaction refused because of an invalid argument. See additional error messages for details. The transaction is in progress for this token. SetExpressCheckout
17004 Invalid Location Type. Your request was refused because of an invalid `LocationType`. Set `LocationType` to `Store` for a BOPIS transaction or `PICKUP_DROP_OFF` for a PUDO transaction. SetExpressCheckout
19065 Transaction refused because of an invalid argument. See additional error messages for details. Invalid Request Parameter: RedeemedOfferAmount SetExpressCheckout

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GetExpressCheckoutDetails Errors

GetExpressCheckoutDetails Errors
Error Code Short Message Long Message Correcting This Error... API Operation
10001 Internal Error Internal Error GetExpressCheckoutDetails
10001 Internal Error Transaction failed due to internal error GetExpressCheckoutDetails
10001 ButtonSource value truncated. The transaction could not be loaded GetExpressCheckoutDetails
10001 ButtonSource value truncated. The transaction could not be loaded GetExpressCheckoutDetails
10003 Missing argument. OtherPaymentMethodID is missing. GetExpressCheckoutDetails
10003 Missing argument. OtherPaymentMethodLabel is missing. GetExpressCheckoutDetails
10003 Missing argument. OtherPaymentMethodType is missing. GetExpressCheckoutDetails
10003 Missing argument. One or more of these giropay URLs is missing: giropaySuccessURL, giropayCancelURL, BanktxnPendingURL. GetExpressCheckoutDetails
10004 Transaction refused because of an invalid argument. See additional error messages for details. Transaction refused because of an invalid argument. See additional error messages for details. GetExpressCheckoutDetails
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid GetExpressCheckoutDetails
10004 Invalid transaction type You can not get the details for this type of transaction GetExpressCheckoutDetails
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction could not be loaded GetExpressCheckoutDetails
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid GetExpressCheckoutDetails
10007 Permission denied You do not have permission to make this API call GetExpressCheckoutDetails
10007 Permission denied You do not have permission to get the details of this transaction GetExpressCheckoutDetails
10007 Permission denied You do not have permission to make this API call GetExpressCheckoutDetails
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. GetExpressCheckoutDetails
10408 Express Checkout token is missing. Express Checkout token is missing. GetExpressCheckoutDetails
10409 You're not authorized to access this info. Express Checkout token was issued for a merchant account other than yours. GetExpressCheckoutDetails
10410 Invalid token Invalid token. GetExpressCheckoutDetails
10411 This Express Checkout session has expired. This Express Checkout session has expired. Token value is no longer valid. GetExpressCheckoutDetails
10485 Payment not authorized Payment has not been authorized by the user. GetExpressCheckoutDetails
11611 Transaction blocked by your settings in FMF Transaction blocked by your settings in FMF GetExpressCheckoutDetails
13112 Cannot Pay Seller. The Buyer will not be able to Pay the seller for this transaction GetExpressCheckoutDetails
13116 Transaction refused because of an invalid argument. See additional error messages for details. The transaction is in progress for this token. GetExpressCheckoutDetails

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DoExpressCheckoutPayment Errors

DoExpressCheckoutPayment Errors
Error Code Short Message Long Message Correcting This Error... API Operation
10001 Internal Error Transaction failed due to internal error. DoExpressCheckoutPayment
10001 Internal Error Warning an internal error has occurred. The transaction id may not be correct DoExpressCheckoutPayment
10001 ButtonSource value truncated. The transaction could not be loaded DoExpressCheckoutPayment
10001 Internal Error Internal Error Inform the customer an error occurred and to retry the transaction. Provide a link to restart the checkout flow. If this issue continues, contact Merchant Technical Support at https://www.paypal.com/mts. DoExpressCheckoutPayment
10002 Receiving Limit exceeded You've exceeded the receiving limit. This transaction can't be completed. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Transaction refused because of an invalid argument. See additional error messages for details. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid   DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid item URL. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. SellerRegistrationDate is invalid. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback overall positive count. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback overall negative count. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback total positive count. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback total negative count. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback recent positive count. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay seller feedback recent negative count. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay item transaction date. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay item buyer protection type. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid eBay item payment hold risk. DoExpressCheckoutPayment
10004 Transaction refused because of an invalid argument. See additional error messages for details. Multiple eBay order IDs not allowed. DoExpressCheckoutPayment
10007 Permission denied You do not have permissions to make this API call DoExpressCheckoutPayment
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. DoExpressCheckoutPayment
10215 Soft Descriptor truncated The soft descriptor passed in was truncated (Warning) DoExpressCheckoutPayment
10406 Transaction refused because of an invalid argument. See additional error messages for details. The PayerID value is invalid. DoExpressCheckoutPayment
10408 Express Checkout token is missing. Express Checkout token is missing. DoExpressCheckoutPayment
10409 You're not authorized to access this info. Express Checkout token was issued for a merchant account other than yours. DoExpressCheckoutPayment
10410 Invalid token Invalid token. DoExpressCheckoutPayment
10411 This Express Checkout session has expired. This Express Checkout session has expired. Token value is no longer valid. Inform the customer that the Express Checkout transaction has expired and they need to restart the transaction. Offer the customer a quick link to restart the Express Checkout flow and redirect the customer back to PayPal. DoExpressCheckoutPayment
10412 Duplicate invoice Payment has already been made for this InvoiceID. You may have made a second DoExpressCheckoutPayment API call for the same payment. Or you may have used the same invoice ID for separate transactions in which case inform the customer and redirect them to restart the Express Checkout flow. DoExpressCheckoutPayment
10413 Transaction refused because of an invalid argument. See additional error messages for details The totals of the cart item amounts do not match order amounts. If you receive this error, be sure the total of the payment detail item parameters, such as ItemTotal, HandlingTotal, TaxTotal, and so forth add up to the order total. DoExpressCheckoutPayment
10414 Transaction refused because of an invalid argument. See additional error messages for details. The amount exceeds the maximum amount for a single transaction. DoExpressCheckoutPayment
10415 Transaction refused because of an invalid argument. See additional error messages for details. A successful transaction has already been completed for this token. DoExpressCheckoutPayment
10416 Transaction refused because of an invalid argument. See additional error messages for details. You have exceeded the maximum number of payment attempts for this token. The transaction failed and subsequent retries have expired the token. In the event of a failed transaction do not retry the DoExpressCheckoutPayment API call. DoExpressCheckoutPayment
10417 Transaction cannot complete. Instruct the customer to retry the transaction using an alternative payment method from the customer's PayPal wallet. The transaction did not complete with the customer's selected payment method. Inform the buyer that PayPal is unable to process the payment, and redisplay alternative payment methods with which the buyer can pay. You can also inform the buyer to contact PayPal Customer Service for further assistance at https://www.paypal.com/contactus. DoExpressCheckoutPayment
10418 Transaction refused because of an invalid argument. See additional error messages for details. The currencies of the shopping cart amounts must be the same. DoExpressCheckoutPayment
10419 Express Checkout PayerID is missing. Express Checkout PayerID is missing.   DoExpressCheckoutPayment
10420 Transaction refused because of an invalid argument. See additional error messages for details. Express Checkout PaymentAction is missing.   DoExpressCheckoutPayment
10421 This Express Checkout session belongs to a different customer. This Express Checkout session belongs to a different customer. Token value mismatch. Verify that your programs are properly associating the Tokens and PayerIDs. DoExpressCheckoutPayment
10422 Customer must choose new funding sources. The customer must return to PayPal to select new funding sources. Instruct the customer to use a different funding source. Offer the customer a quick link to restart the Express Checkout flow and redirect the customer back to PayPal. DoExpressCheckoutPayment
10424 Transaction refused because of an invalid argument. See additional error messages for details. Shipping address is invalid. If you receive this error message, PayPal recommends that you return your buyer to PayPal to review and approve new valid funding sources. Although this error is rare, you should consider trapping the error to display a message to the buyer describing what happened, along with a button or hyperlink to return to PayPal. DoExpressCheckoutPayment
10426 Transaction refused because of an invalid argument. See additional error messages for details. Item total is invalid. DoExpressCheckoutPayment
10427 Transaction refused because of an invalid argument. See additional error messages for details. Shipping total is invalid. DoExpressCheckoutPayment
10428 Transaction refused because of an invalid argument. See additional error messages for details. Handling total is invalid. DoExpressCheckoutPayment
10429 Transaction refused because of an invalid argument. See additional error messages for details. Tax total is invalid. DoExpressCheckoutPayment
10431 Item amount is invalid. Item amount is invalid. DoExpressCheckoutPayment
10432 Transaction refused because of an invalid argument. See additional error messages for details. Invoice ID value exceeds maximum allowable length. DoExpressCheckoutPayment
10433 Transaction refused because of an invalid argument. See additional error messages for details. Value of OrderDescription element has been truncated. DoExpressCheckoutPayment
10434 Transaction refused because of an invalid argument. See additional error messages for details. Value of Custom element has been truncated. DoExpressCheckoutPayment
10435 Transaction refused because of an invalid argument. See additional error messages for details. The customer has not yet confirmed payment for this Express Checkout session. DoExpressCheckoutPayment
10441 Transaction refused because of an invalid argument. See additional error messages for details. The NotifyURL element value exceeds maximum allowable length. DoExpressCheckoutPayment
10442 ButtonSource value truncated. The ButtonSource element value exceeds maximum allowable length. DoExpressCheckoutPayment

10443

Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Order. DoExpressCheckoutPayment
10444 Transaction refused because of an invalid argument. See additional error messages for details. The transaction currency specified must be the same as previously specified. DoExpressCheckoutPayment
10445 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. Inform the customer an error occurred and to retry the transaction. Offer the customer a quick link to restart the Express Checkout flow and redirect the customer back to PayPal. If the issue continues, contact Merchant Technical Support at https://www.paypal.com/mts DoExpressCheckoutPayment
10448 Unconfirmed email A confirmed email is required to make this API call. DoExpressCheckoutPayment
10474 Invalid Data This transaction cannot be processed. The country code in the shipping address must match the buyer's country of residence. The buyer selects the country of residence when they sign up for their PayPal account. The country of residence displays after the dash in the title on the Account Overview page. DoExpressCheckoutPayment

10475

Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Sale. DoExpressCheckoutPayment
10481 Transaction refused because of an invalid argument. See additional error messages for details. PaymentAction of Authorization is not allowed with Unilateral and Non-Credentialed authentication. DoExpressCheckoutPayment
10482 Transaction refused because of an invalid argument. See additional error messages for details. PaymentAction of Order is not allowed with Unilateral and Non-Credentialed authentication. DoExpressCheckoutPayment
10485 Payment not authorized Payment has not been authorized by the user. DoExpressCheckoutPayment
10486 This transaction couldn't be completed. This transaction couldn't be completed. Please redirect your customer to PayPal. Using the existing token, redirect the customer back to PayPal to select a different funding source or to add a new funding source. See this HowTo guide for more information. DoExpressCheckoutPayment
10537 Risk Control Country Filter Failure The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings. DoExpressCheckoutPayment
10538 Risk Control Max Amount Failure The transaction was refused because the maximum amount was exceeded as a result of your Maximum Amount Risk Control Settings. DoExpressCheckoutPayment
10539 Payment declined by your Risk Controls settings: PayPal Risk Model. Payment declined by your Risk Controls settings: PayPal Risk Model. DoExpressCheckoutPayment
10631 Processor Warning The authorization is being processed. DoExpressCheckoutPayment
10725 Shipping Address Country Error There was an error in the Shipping Address Country field DoExpressCheckoutPayment
10727 Shipping Address1 Empty The field Shipping Address1 is required DoExpressCheckoutPayment
10728 Shipping Address City Empty The field Shipping Address City is required DoExpressCheckoutPayment
10729 Shipping Address State Empty The field Shipping Address State is required DoExpressCheckoutPayment
10730 Shipping Address Postal Code Empty The field Shipping Address Postal Code is required DoExpressCheckoutPayment
10731 Shipping Address Country Empty The field Shipping Address Country is required DoExpressCheckoutPayment
10736 Shipping Address Invalid City State Postal Code A match of the Shipping Address City, State, and Postal Code failed. DoExpressCheckoutPayment
11001 Exceeds maximum length. Value of NoteText element is truncated. DoExpressCheckoutPayment
11084 User does not have a good funding source with which to pay. User does not have a good funding source with which to pay. Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus. DoExpressCheckoutPayment
11607 Duplicate request for specified Message Submission ID. The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached. DoExpressCheckoutPayment
11607 Duplicate Request A successful transaction has already been completed for this token. DoExpressCheckoutPayment
11610 Payment Pending your review in Fraud Management Filters Payment Pending your review in Fraud Management Filters DoExpressCheckoutPayment
11611 Transaction blocked by your settings in FMF Transaction blocked by your settings in FMF DoExpressCheckoutPayment
11612 Could not process your request to accept/deny the transaction Could not process your request to accept/deny the transaction DoExpressCheckoutPayment
11820 Transaction refused because of an invalid argument. See additional error messages for details Invalid Order URL. DoExpressCheckoutPayment
11821 Invalid shipping options Invalid shipping options; you must specify a name and amount for each shipping option type DoExpressCheckoutPayment
11826 Invalid shipping total Invalid shipping total; it should equal the shipping amount of the selected shipping option DoExpressCheckoutPayment
12125 PP incentive no longer available. There's a problem with the redemption code(s) you entered and can't be used at this time. Your payment has not been processed. Please go back to PayPal so that the code(s) can be removed, your order total can be updated and then you'll be able to complete checkout. DoExpressCheckoutPayment
12126 Payment could not be processed at this time. Incentive temporarily unavailable. We're having problems processing redemption codes at this time. Your payment has not been processed. You can try to check out again at a later time or complete your payment without the discount applied. DoExpressCheckoutPayment
12201 Immediate Payment item was not found. The item specified is either not valid or is not currently available for purchase as an Immediate Payment item. Please check that the item is a valid Immediate Payment item. DoExpressCheckoutPayment
12203 Payment rolled back because of pending item. Payment was not created because it would have been in a pending state, which is unacceptable for Immediate Payment items. DoExpressCheckoutPayment
12204 Transaction reversed. Error occurred causing transaction reversal. DoExpressCheckoutPayment
12206 The value of PaymentAction must be Sale for Immediate Payment item. Order and Authorization are not acceptable values for PaymentAction when the item is an Immediate Payment DoExpressCheckoutPayment
12207 Cart ID is required for Immediate Payment item. Cart ID is required for Immediate Payment item. DoExpressCheckoutPayment
12208 eBay item amount does not match Express Checkout API item amount. eBay item amount does not match Express Checkout API item amount. DoExpressCheckoutPayment
13100 Parallel payments functionality is not available Parallel payments functionality is not available DoExpressCheckoutPayment
13101 Invalid Data Payment action of Order is only supported for parallel payments DoExpressCheckoutPayment
13102 Payment Request ID is missing Payment Request ID is mandatory for parallel payments DoExpressCheckoutPayment
13103 Duplicate Payment Request ID passed Payment Request ID must be unique for parallel payments DoExpressCheckoutPayment
13104 Transaction refused because of an invalid argument. See Additional error messages for details. Number of payment requests exceeds maximum number of supported requests. DoExpressCheckoutPayment
13106 Invalid Data You cannot pass both the new and deprecated PaymentAction parameter. DoExpressCheckoutPayment
13107 Parallel payments partially successful. One or more payment requests failed. Check individual payment responses for more information. DoExpressCheckoutPayment
13110 Multi Payments Sale is Not allowed Due to some technical difficulties the Multi Payments for Sale is not available now please try again later. DoExpressCheckoutPayment
13111 Mixed Payment action not supported The Payment Action passed should be unique, mixed Payment Action not supported DoExpressCheckoutPayment
13113 Buyer Cannot Pay. The Buyer cannot pay with PayPal for this transaction. Inform the buyer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus. DoExpressCheckoutPayment
13115 Seller ID Missing Seller ID is mandatory for parallel payments DoExpressCheckoutPayment
13116 Transaction refused because of an invalid argument. See additional error messages for details. The transaction is in progress for this token. Responses are slightly delayed. An API response will be returned for the original API request. DoExpressCheckoutPayment
13122 Transaction refused This transaction cannot be completed because it violates the PayPal User Agreement. DoExpressCheckoutPayment
13751 Could not retrieve the original successful response. Transaction completed successfully, but could not retrieve the original successful response. DoExpressCheckoutPayment
17200 Insufficient funds. Funding Instrument is invalid. DoExpressCheckoutPayment
17203 Invalid funding instrument. Funding Instrument is invalid. DoExpressCheckoutPayment
17204 Funding instrument expired. Expired funding instrument. DoExpressCheckoutPayment

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Authorization and Capture Errors

Authorization and Capture Error Messages
Error Code Short Message Long Message Returned By API Call... Correcting This Error...
10001 Internal Error Internal Error UpdateAuthorization
10001 Internal Error Transaction failed due to internal error DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
10002 Receiving Limit exceeded You've exceeded the receiving limit. This transaction can't be completed. DoAuthorization
DoCapture
10002 Internal Error Account is locked or inactive DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
10004 Internal Error Invalid argument DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
 
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
 
10007 Permission denied You do not have permissions to make this API call DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
10007 Permission denied Because this order has either an outstanding order authorization or a recorded capture, it cannot be moved. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
10009 Transaction refused Account is locked or inactive DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Retry the request at a later time or close order.
10010 Transaction refused because of an invalid argument. See additional error messages for details. Invalid argument
10011 Invalid transaction id value. Transaction refused because of an invalid transaction id value. DoReauthorization
DoVoid
UpdateAuthorization
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. DoAuthorization
DoCapture
DoReauthorization
DoVoid
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. DoAuthorization
DoCapture
DoReauthorization
DoVoid
10215 Soft Descriptor truncated The soft descriptor passed in was truncated DoAuthorization, DoCapture (Warning)
10424 Transaction refused because of an invalid argument. See additional error messages for details. Shipping address is invalid. DoCapture
UpdateAuthorization
10426 Transaction refused because of an invalid argument. See additional error messages for details. Item total is invalid. DoAuthorization
10427 Transaction refused because of an invalid argument. See additional error messages for details. Shipping total is invalid. DoAuthorization
10428 Transaction refused because of an invalid argument. See additional error messages for details. Handling total is invalid. DoAuthorization
10429 Transaction refused because of an invalid argument. See additional error messages for details. Tax total is invalid. DoAuthorization
10433 Transaction refused because of an invalid argument. See additional error messages for details. Value of OrderDescription element has been truncated. DoAuthorization
10434 Transaction refused because of an invalid argument. See additional error messages for details. Value of Custom element has been truncated. DoAuthorization
10474 Invalid Data This transaction cannot be processed. The shipping country is not allowed by the buyer's country of residence. DoAuthorization
UpdateAuthorization
10486 This transaction couldn't be completed. This transaction couldn't be completed. Please redirect your customer to PayPal. DoAuthorization
DoReauthorization
Redirect the customer back to PayPal to select a different funding source or to add a new funding source. See this HowTo guide for more information.
10537 Risk Control Country Filter Failure The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings. DoAuthorization
UpdateAuthorization
10600 Authorization voided. Authorization is voided. DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Close the order or authorization.
10601 Authorization expired. Authorization has expired. DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Close the order or authorization.
10602 Authorization completed. Authorization has already been completed. DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Close the order or authorization.
10603 The buyer is restricted. The buyer account is restricted. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Contact the buyer.
10604 Authorization must include both buyer and seller. Authorization transaction cannot be unilateral. It must include both buyer and seller to make an auth. DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Review the order to ensure customer and seller are both PayPal members.
10605 Unsupported currency. Currency is not supported. DoAuthorization
DoCapture
DoReauthorization
DoVoid
Retry the request with a PayPal-supported currency.
10606 Buyer cannot pay. Transaction rejected, please contact the buyer. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Contact the buyer.
10606 Transaction cannot be processed. Transaction cannot be processed. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
10607 Auth&Capture unavailable. Authorization & Capture feature unavailable. DoAuthorization
DoCapture
DoReauthorization
DoVoid
Contact PayPal Customer Service.
10608 Funding source missing. The funding source is missing. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Contact the buyer.
10609 Invalid transactionID. Transaction id is invalid. DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Check the validity of the authorization ID and reattempt the request.
10610 Amount limit exceeded. Amount specified exceeds allowable limit. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Reattempt the request with a lower amount.
10611 Not enabled. Authorization & Capture feature is not enabled for the merchant. Contact customer service. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Contact PayPal Customer Service.
10612 No more settlement. Maximum number of allowable settlements has been reached. No more settlement for the authorization. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Close the order.
10613 Currency mismatch. Currency of capture must be the same as currency of authorization. DoCapture Ensure that the currencies are the same, and retry the request.
10614 Cannot void reauth. You can void only the original authorization, not a reauthorization. DoVoid Void the authorization.
10615 Cannot reauth reauth. You can reauthorize only the original authorization, not a reauthorization. DoReauthorization Capture the reauthorization.
10616 Maximum number of reauthorization allowed for the auth is reached. Maximum number of reauthorization allowed for the auth is reached. DoReauthorization Capture or close the authorization.
10617 Reauthorization not allowed. Reauthorization is not allowed inside honor period. DoReauthorization Capture the authorization or reauthorize outside of honor period.
10618 Transaction already voided or expired. Transaction has already been voided or expired. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Close the order or authorization.
10619 Invoice ID value exceeds maximum allowable length. Invoice ID value exceeds maximum allowable length. DoCapture Check the length of the invoice ID and reattempt the request.
10620 Order has already been voided, expired, or completed. Order has already been voided, expired, or completed. DoAuthorization
DoCapture
DoVoid
Close this order.
10621 Order has expired. Order has expired. DoAuthorization
DoCapture
DoVoid
Close this order.
10622 Order is voided. Order is voided. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Close this order.
10623 Maximum number of authorization allowed for the order is reached. Maximum number of authorization allowed for the order is reached. DoAuthorization
DoCapture
DoReauthorization
DoVoid
Capture this order.
10624 Duplicate invoice Payment has already been made for this Invoice ID. DoAuthorization Review the invoice ID and reattempt the request.
10625 Transaction refused because of an invalid argument. See additional error messages for details. The amount exceeds the maximum amount for a single transaction. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Reattempt the request with a lower amount.
10626 Risk Transaction refused due to risk model. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Contact the buyer.
10627 Transaction refused because of an invalid argument. See additional error messages for details. The invoice ID field is not supported for basic authorizations. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
The Invoice ID field can be used only with DoCapture.
10628 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
Retry the request at a later time.
10629 Reauthorization not allowed. Reauthorization is not allowed for this type of authorization. DoReauthorization Use DoAuthorization to authorize the order.
10630 Item amount is invalid. Item amount is invalid. DoAuthorization
DoCapture
Check the item amount to ensure that it is not zero or negative.
10631 Processor Warning. The authorization is being processed. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
10634 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
10635 Cannot update a reauthorized authorization. This authorization was already reauthorized. Use the reauthorized transaction id to do an update. UpdateAuthorization
10725 Shipping Address Country Error There was an error in the Shipping Address Country field DoAuthorization
UpdateAuthorization
10727 Shipping Address1 Empty The field Shipping Address1 is required DoAuthorization
UpdateAuthorization
10728 Shipping Address City Empty The field Shipping Address City is required DoAuthorization
UpdateAuthorization
10729 Shipping Address State Empty The field Shipping Address State is required DoAuthorization
UpdateAuthorization
10730 Shipping Address Postal Code Empty The field Shipping Address Postal Code is required DoAuthorization
UpdateAuthorization
10731 Shipping Address Country Empty The field Shipping Address Country is required DoAuthorization
UpdateAuthorization
10736 Shipping Address Invalid City State Postal Code A match of the Shipping Address City, State, and Postal Code failed. DoAuthorization
UpdateAuthorization
10747 Invalid IP The IP Address provided is invalid. DoAuthorization
UpdateAuthorization
11094 This authorization cannot be voided, reauthorized, or captured against. This authorization can only be handled through the marketplace which created it. It cannot directly be voided, reauthorized, updated or captured against. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
11607 Duplicate request for specified Message Submission ID. The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached. DoAuthorization
DoCapture
DoReauthorization
DoVoid
11610 Payment Pending your review in Fraud Management Filters DoAuthorization
DoCapture
UpdateAuthorization
11612 Transaction must be accepted in Fraud Management Filters before capture. DoAuthorization
DoCapture
UpdateAuthorization
11810 Transaction refused because of an invalid argument. See additional error messages for details. Invalid Insurance Amount. DoAuthorization
11811 Transaction refused because of an invalid argument. See additional error messages for details. Invalid Shipping Discount. DoAuthorization
11812 Transaction refused because of an invalid argument. See additional error messages for details. The value of Description parameter has been truncated. DoAuthorization
11815 Transaction refused because of an invalid argument. See additional error messages for details. Item sales tax is invalid DoAuthorization
11900 Failed Payment Review The transaction was rejected by PayPal because it failed Payment Review DoAuthorization
DoReauthorization
UpdateAuthorization
13122 Transaction refused This transaction cannot be completed because it violates the PayPal User Agreement. DoAuthorization
DoCapture
UpdateAuthorization
14001 Installment amount threshold failed Installment amount for Recalculated Plan is less than Minimum threshold DoCapture
14001 Installments Internal Error Internal Error for Installments Transaction DoCapture
14001 Capture not allowed Capture on Order not allowed for Installments Transaction DoCapture
14001 Capture amount less than threshold Capture less than minimum credit card settlement threshold is not allowed for Installments Transaction DoCapture
14002 Seller not eligible for Installments Installments not available for seller with Multi-Auth or Multi-Capture enabled DoCapture
15010 This authorization must be captured, voided, updated or reauthorized through the gateway. This authorization can only be handled through the gateway which created it. This authorization must be captured, voided, updated or reauthorized through the gateway. DoAuthorization
DoCancel
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization

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GetTransactionDetails Errors

GetTransactionDetails
GetTransactionDetails Errors
Error Code Short Message Long Message API Operation
10001 Internal Error Internal Error GetTransactionDetails
10004 Transaction refused because of an invalid argument. See additional error messages for details. Store ID is required if Terminal ID is specified. GetTransactionDetails
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit.

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DoNonReferencedCredit Errors

DoNonReferencedCredit Errors
Error Code Short Message Long Message Type Correcting This Error... API Operation
10001 Invalid account number. The transaction failed as a result of an invalid credit card number. Check the number or attempt with another card. Error

DoNonReferencedCredit
10001 Internal Error The transaction could not be loaded Error

DoNonReferencedCredit
10002 Authentication/Authorization Failed You do not have permissions to make this API call Error

DoNonReferencedCredit
10007 Permission denied You do not have permissions to make this API call Error

DoNonReferencedCredit
10009 Transaction refused You do not have a verified ACH Error

DoNonReferencedCredit
10502 Invalid Data This transaction cannot be processed. Please use a valid credit card. Error The credit card used is expired. DoNonReferencedCredit
10512 Invalid Data This transaction cannot be processed. Please enter a first name. Error

DoNonReferencedCredit
10513 Invalid Data This transaction cannot be processed. Please enter a last name. Error

DoNonReferencedCredit
10535 Gateway Decline This transaction cannot be processed. Please enter a valid credit card number and type. Error This error can also be returned if you pass an industry standard test credit card number in the Live environment. DoNonReferencedCredit
10541 Transaction cannot be processed. Please use a different payment card. Error

DoNonReferencedCredit
10542 Invalid Email Address. This transaction cannot be processed. Please enter a valid email address. Error

DoNonReferencedCredit
10561 Invalid Data There's an error with this transaction. Please enter a complete billing address. Error

DoNonReferencedCredit
10565 Merchant country unsupported. The merchant country is not supported. Error

DoNonReferencedCredit
10566 Credit card type unsupported The credit card type is not supported Error

DoNonReferencedCredit
10701 Invalid Data There's an error with this transaction. Please enter a valid billing address. Error

DoNonReferencedCredit
10702 Invalid Data There's an error with this transaction. Please enter a valid address1 in the billing address. Error

DoNonReferencedCredit
10703 Invalid Data There's an error with this transaction. Please enter a valid address2 in the billing address. Error

DoNonReferencedCredit
10704 Invalid Data There's an error with this transaction. Please enter a valid city in the billing address. Error

DoNonReferencedCredit
10705 Invalid Data There's an error with this transaction. Please enter a valid state in the billing address. Error

DoNonReferencedCredit
10706 Invalid Data There's an error with this transaction. Please enter a valid postal code in the billing address. Error

DoNonReferencedCredit
10707 Invalid Data There's an error with this transaction. Please enter a valid country in the billing address. Error

DoNonReferencedCredit
10708 Invalid Data There's an error with this transaction. Please enter a complete billing address. Error

DoNonReferencedCredit
10709 Invalid Data There's an error with this transaction. Please enter an address1 in the billing address. Error

DoNonReferencedCredit
10710 Invalid Data There's an error with this transaction. Please enter a city in the billing address. Error

DoNonReferencedCredit
10711 Invalid Data There's an error with this transaction. Please enter your state in the billing address. Error

DoNonReferencedCredit
10712 Invalid Data There's an error with this transaction. Please enter a valid postal code in the billing address. Error

DoNonReferencedCredit
10713 Invalid Data There's an error with this transaction. Please enter a country in the billing address. Error

DoNonReferencedCredit
10714 Invalid Data There's an error with this transaction. Please enter a valid billing address. Error

DoNonReferencedCredit
10715 Invalid Data There's an error with this transaction. Please enter a valid state in the billing address. Error

DoNonReferencedCredit
10716 Invalid Data There's an error with this transaction. Please enter a valid postal code in the billing address. Error

DoNonReferencedCredit
10717 Invalid Data There's an error with this transaction. Please enter a valid postal code in the billing address. Error

DoNonReferencedCredit
10718 Invalid Data There's an error with this transaction. Please enter a valid city and state in the billing address. Error

DoNonReferencedCredit
10744 Invalid Data This transaction cannot be processed. Please enter a valid country code in the billing address. Error

DoNonReferencedCredit
10746 Invalid Data This transaction cannot be processed. Please use a valid country on the billing address. Error

DoNonReferencedCredit
10751 Invalid Data There's an error with this transaction. Please enter a valid state in the billing address. Warning

DoNonReferencedCredit
10752 Transaction cannot be processed. Please use a different payment card. Error

DoNonReferencedCredit
10755 Unsupported Currency. This transaction cannot be processed due to an unsupported currency. Error

DoNonReferencedCredit
10764 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. Error

DoNonReferencedCredit
11084 User does not have a good funding source with which to pay. User does not have a good funding source with which to pay. Error

DoNonReferencedCredit
15011 Processor Decline This credit card was issued from an unsupported country. Error

DoNonReferencedCredit

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TransactionSearch Errors

TransactionSearch Errors
Error Code Short Message Long Message API Operation
10001 Internal Error Internal Error TransactionSearch
10001 ButtonSource value truncated. The transaction could not be loaded TransactionSearch
10003 Transaction refused because of an invalid argument. See additional error messages for details. Start date is a required parameter TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. Start date is invalid TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. End date is invalid TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. Currency is not supported TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. Transaction class is not supported TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. Receipt id is not valid TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. Payer email is invalid TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. Auction item id is not valid TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. Receiver email is invalid TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. You can not search for a transaction id and a receipt id TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. Receiver can only be specified for payments you've received TransactionSearch
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid TransactionSearch
10007 Permission denied You do not have permission to search for this transaction TransactionSearch
10007 Permission denied You do not have permission to make this API call TransactionSearch
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. TransactionSearch
11002 Search warning The number of results were truncated. Please change your search parameters if you wish to see all your results. TransactionSearch

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RefundTransaction Errors

RefundTransaction Errors
Error Code Short Message Long Message Correcting This Error... API Operation
10001 Internal Error Internal Error RefundTransaction
10001 Internal Error Warning an internal error has occurred. The transaction id may not be correct RefundTransaction
10001 Internal Error The transaction could not be loaded. RefundTransaction
10001 Internal Error Transaction failed due to internal error RefundTransaction
10002 Restricted account Account is restricted. RefundTransaction
10003 Missing argument Either TransactionID or PayerId is required. RefundTransaction
10003 Missing argument A transaction id is required RefundTransaction
10004 Transaction refused because of an invalid argument. See additional error messages for details. The partial refund amount must be a positive amount RefundTransaction
10004 Transaction refused because of an invalid argument. See additional error messages for details. You can not specify a partial amount with a full refund RefundTransaction
10004 Transaction refused because of an invalid argument. See additional error messages for details. A transaction id is required RefundTransaction
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid RefundTransaction
10004 Internal Error Transaction refused because of an invalid argument. See additional error messages for details. RefundTransaction
10005 Option not supported Refund Advice is not supported without TransactionId. RefundTransaction
10007 Permission denied You do not have permission to refund this transaction RefundTransaction
10007 Permission denied You do not have permissions to make this API call RefundTransaction
10009 Transaction refused You do not have a verified ACH This error can be caused by insufficient funds in your PayPal balance to cover the amount of the refund and either of the following:
  • Not having yet verified the bank account associated with your PayPal account
  • Not having any bank account associated with your PayPal account
Be sure that you have sufficient funds in your PayPal balance and that you have verified the associated bank account.
RefundTransaction
10009 Transaction refused The partial refund amount must be less than or equal to the original transaction amount RefundTransaction
10009 Transaction refused The partial refund amount must be less than or equal to the remaining amount RefundTransaction
10009 Transaction refused The partial refund amount is not valid RefundTransaction
10009 The PayerID is invalid. The PayerID is invalid. Make the API call again with a valid PayerID. RefundTransaction
10009 Transaction refused Because a complaint case exists on this transaction, only a refund of the full or full remaining amount of the transaction can be issued RefundTransaction
10009 Transaction refused You are over the time limit to perform a refund on this transaction RefundTransaction
10009 Transaction refused Can not do a full refund after a partial refund RefundTransaction
10009 Transaction refused Account is locked or inactive RefundTransaction
10009 Transaction refused The partial refund must be the same currency as the original transaction RefundTransaction
10009 Transaction refused This transaction has already been fully refunded RefundTransaction
10009 Transaction refused Account is restricted RefundTransaction
10009 Transaction refused You can not refund this type of transaction RefundTransaction
10009 Transaction refused You can not do a partial refund on this transaction RefundTransaction
10009 Transaction refused The account for the counterparty is locked or inactive RefundTransaction
10009 Transaction refused This transaction already has a chargeback filed RefundTransaction
10009 Transaction refused You have not filled out the Direct Debit Instruction RefundTransaction
10009 The PayerID is invalid. The PayerID is invalid. Make the API call again with a valid PayerID. RefundTransaction
10011 Invalid transaction id value Transaction refused because of an invalid transaction id value RefundTransaction
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. RefundTransaction
10406 Transaction refused because of an invalid argument. See additional error messages for details. The PayerID value is invalid. RefundTransaction
10414 Transaction refused because of an invalid argument. See additional error messages for details. The amount exceeds the maximum amount for a single transaction. RefundTransaction
10445 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. RefundTransaction
10537 Risk Control Country Filter Failure The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings. RefundTransaction
10538 Risk Control Max Amount Failure The transaction was refused because the maximum amount was exceeded as a result of your Maximum Amount Risk Control Settings. RefundTransaction
10539 Payment declined by your Risk Controls settings: PayPal Risk Model. Payment declined by your Risk Controls settings: PayPal Risk Model. RefundTransaction
10634 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. RefundTransaction
10755 Unsupported currency Currency is not supported RefundTransaction
11603 Conflict with prior request with same Message Submission ID. One or more critical fields in the request conflict with prior message with the same Message Submission ID (specified in MSGSUBID parameter). RefundTransaction
11604 Request for Message Submission ID already in progress. Request for the specified Message Submission ID (specified in MSGSUBID parameter) cannot be started until the previous request finishes. Retry the request at a later time. RefundTransaction
11607 Duplicate request for specified Message Submission ID. The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached. RefundTransaction
11996 Use Adaptive Payment Refund API To do a refund on an Adaptive Payment transaction, please use the Adaptive Payment Refund API RefundTransaction
12302 Dispute Refund Not Allowed This transaction already has a PayPal dispute filed RefundTransaction
13122 Transaction refused Transaction violates PayPal Use Agreement RefundTransaction
13513 Duplicate request for specified Invoice ID. The specified Invoice ID is a duplicate. RefundTransaction
13531 Funding source provided for this operation is not supported The funding source provided for this operation is not supported. Please provide a valid value. RefundTransaction
13601 Refund cannot exceed the transaction amount. Refunds to users without PayPal accounts cannot exceed the transaction amount. RefundTransaction
13602 Insufficient funds Refund failed due to insufficient funds in your PayPal account RefundTransaction
13606 Feature Not Enabled. You are not enabled for this feature. RefundTransaction
13607 Funding source provided is not usable. The Funding source provided is not usable. Please provide different funding source. RefundTransaction
13751 Could not provide identical response to original transaction. Original transaction completed successfully; however, this response differs from the original response. RefundTransaction

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MassPay Errors

MassPay Errors
Error Code Short Message Long Message API Operation
10001 Invalid account number. The transaction failed as a result of an invalid credit card number. Check the number or attempt with another card. MassPay
10001 Internal Error Internal Error MassPay
10001 Internal Error The transaction could not be loaded MassPay
10001 ButtonSource value truncated. The transaction could not be loaded MassPay
10001 Transaction refused because of an invalid argument. See additional error messages for details. The masspay receiver_type is not a recognizable type MassPay
10002 Account locked The user account is locked MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The number of input records is greater than maximum allowed MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The number of input records is less than or equal to zero MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The note string length exceeds the maximum limit of 4000 characters MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The amount is missing MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The currency is missing MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. Currency is not supported MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The amount is not a valid number MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The amount exceeds the max limit of a single mass pay item ~1 MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The amount is less than or equal to zero MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The unique id string length exceeds the maximum limit of 30 characters MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The unique id string contains a space as a character MassPay
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid MassPay
10007 Permission denied You do not have permissions to make this API call MassPay
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. MassPay
10301 User not allowed The user is not allowed to send money through Mass Pay MassPay
10303 Restricted account Account is restricted MassPay
10304 Unconfirmed email The user account has unconfirmed email MassPay
10305 Limit Exceeded The user account needs to have its sending limit removed in order to make a mass payment. MassPay
10306 Limit Exceeded The user's international account needs to have its sending limit removed in order to make a mass payment MassPay
10307 Receive only account The user account is receive only and therefore cannot send payments out MassPay
10308 Masspay server configuration error There is some configuration error MassPay
10309 Masspay server unavailable The mass pay server is unavailable MassPay
10310 Unable to create payment Unable to create payments for masspay MassPay
10311 Unable to submit payment Unable to submit payments for masspay MassPay
10312 Masspay server error The masspay server has reported errors MassPay
10313 Masspay Invalid Data The masspay input file includes invalid data MassPay
10314 Masspay input parse error The input to the masspay server is incorrect. Please make sure that you are using a correctly formatted input. MassPay
10317 Masspay Invalid Email The masspay input file includes invalid Email MassPay
10320 Internal Error Internal Error MassPay
10321 Insufficient funds The account does not have sufficient funds to do this masspay MassPay
10327 Masspay Invalid UserID The masspay input file includes invalid UserID MassPay

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Recurring Payments Errors

The following table lists errors for the following APIs that handle recurring payments profiles:

  • CreateRecurringPaymentsProfile
  • GetRecurringPaymentsProfileDetails
  • ManageRecurringPaymentsProfileStatus
  • UpdateRecurringPaymentsProfile
  • BillOutstandingAmount

Recurring Payments Errors
Error Code Short Message Long Message Additional Information API Operations
10001 Invalid account number The transaction failed as a result of invalid credit card number. Check the number or attempt with another credit card.   Recurring Payments
10003 Missing argument Item name, amount and quantity are required if item category is provided. Scenario: Merchant passes item category as either Digital or Physical but does not also pass one of the following parameters: name, amount, or quantity. Recurring Payments
10004 Transaction refused because of an invalid argument. See additional error messages for details. You are not signed up to accept payment for digitally delivered goods. Scenario: Merchant is not signed up for digital goods but passes item category as Digital. Recurring Payments
10004 Cart item calculation mismatch. Cart item calculation mismatch. The regular non-trial billing period amount is different than the sum of the amounts for each item in the cart. Scenario: When the regular non-trial billing period amount is different than the sum of the amounts for each item in the cart. Recurring Payments
10004 Tax calculation mismatch. Tax calculation mismatch. The tax amount for the regular non-trial billing period is different than the sum of the tax for each item in the cart. Scenario: When the tax for the regular non-trial billing period is different than the sum of the tax for each item in the cart. Recurring Payments
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. Recurring Payments
10215 Soft Descriptor truncated The soft descriptor passed in was truncated Warning Recurring Payments
10217 Soft Descriptor City truncated The SoftDescriptorCity field was truncated Warning Recurring Payments
10218 Soft Descriptor modified Illegal characters were removed from the SoftDescriptor field Warning Recurring Payments
10219 Soft Descriptor City modified Illegal characters were removed from the SoftDescriptorCity field Warning Recurring Payments
10220 Soft Descriptor's ignored The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity Warning Recurring Payments
10478 Invalid Data Recurring payments profile description must be provided if the billing agreement type is recurring payments.   Recurring Payments
10501 Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration. Occurs when the billing agreement is disabled or inactive. Recurring Payments
10502 Invalid Data This transaction cannot be processed. Please use a valid credit card. The credit card used is expired. Recurring Payments
10504 Invalid Data This transaction cannot be processed. Please enter a valid Credit Card Verification Number. The CVV provided is invalid. The CVV is between 3-4 digits long. Recurring Payments
10505 Gateway Decline This transaction cannot be processed. The transaction was refused because the AVS response returned the value of N, and the merchant account is not able to accept such transactions. Recurring Payments
10507 Invalid Configuration This transaction cannot be processed. Please contact PayPal Customer Service. Your PayPal account is restricted. Contact PayPal for more information. Recurring Payments
10508 Invalid Data This transaction cannot be processed. Please enter a valid credit card expiration date. The expiration date must be a two-digit month and four-digit year. Recurring Payments
10509 Invalid Data This transaction cannot be processed. You must submit an IP address of the buyer with each API call. Recurring Payments
10510 Invalid Data The credit card type is not supported. Try another card type. The credit card type entered is not currently supported by PayPal. Recurring Payments
10511 Invalid Data This transaction cannot be processed. The merchant selected an value for the PaymentAction field that is not supported. Recurring Payments
10512 Invalid Data This transaction cannot be processed. Please enter a first name. The first name of the buyer is required for this merchant. Recurring Payments
10513 Invalid Data This transaction cannot be processed. Please enter a last name. The last name of the buyer is required for this merchant. Recurring Payments
10527 Invalid Data This transaction cannot be processed. Please enter a valid credit card number and type.   Recurring Payments
10535 Gateway decline This transaction cannot be processed. Please enter a valid credit card number and type. This error can also be returned if you pass an industry standard test credit card number in the Live environment. Recurring Payments
10544 Gateway Decline This transaction cannot be processed. The transaction was declined by PayPal. Contact PayPal for more information. Recurring Payments
10544 This transaction cannot be processed. Please use a different payment card. Recurring Payments
10548 Invalid Configuration This transaction cannot be processed. The merchant's account is not able to process transactions. The merchant account attempting the transaction is not a business account at PayPal. Check your account settings. Recurring Payments
10550 Invalid Configuration This transaction cannot be processed. Access to Direct Payment was disabled for your account. Contact PayPal for more information. Recurring Payments
10561 Invalid Data There's an error with this transaction. Please enter complete billing address.   Recurring Payments
10565 Merchant country unsupported The merchant country is not supported.   Recurring Payments
10577 Gateway Decline. This transaction cannot be processed. The merchant must not attempt payment on this card again for this buyer.   Recurring Payments
10709 Invalid Data There's an error with this transaction. Please enter an address1 in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. Recurring Payments
10710 Invalid Data There's an error with this transaction. Please enter a city in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. Recurring Payments
10711 Invalid Data There's an error with this transaction. Please enter your state in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. Recurring Payments
10712 Invalid Data There's an error with this transaction. Please enter your five digit postal code in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. Recurring Payments
10713 Invalid Data There's an error with this transaction. Please enter a country in the billing address. There was a problem with a particular field in the address. The long error message tells you which field is invalid. Recurring Payments
10744 Invalid Data This transaction cannot be processed. Please enter a valid country code in the billing address. There was a problem with a particular field in the address. The long error message will tells you which field is invalid. Recurring Payments
10748 Invalid Data This transaction cannot be processed without a Credit Card Verification Number. The merchant's configuration requires a CVV to be entered, but no CVV was provided with this transaction. Contact PayPal if you wish to change this setting. Recurring Payments
10751 Invalid Data There's an error with this transaction. Please enter a valid state in the billing address. The merchant provided an address either in the United States or Canada, but the state provided is not a valid state in either country. Recurring Payments
10752 Gateway Decline This transaction cannot be processed. The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card. Recurring Payments
10760 Invalid Configuration This transaction cannot be processed. The country listed for your business address is not currently supported. The merchant's country of residence listed in their PayPal account is not currently supported to allow Direct Payment transactions. Recurring Payments
11089 Transaction Refused. Account is locked or inactive. Recurring Payments
11501 Invalid merchant country The merchant's country is currently not supported Missing token Recurring Payments
11502 The token is missing or is invalid The token is missing or is invalid One or more subscription detail fields are missing from the request. Recurring Payments
11503 Missing subscription details Missing subscription details One or more schedule detail fields are missing from the request. Recurring Payments
11504 Missing schedule details Missing schedule details Recurring Payments
11505 Start date should be greater than current date Subscription start date should be greater than current date Recurring Payments
11506 Invalid max failed payments Max failed payments, if supplied, must be >= 0 Recurring Payments
11507 Invalid trial amount Trial amount must be >= 0 Recurring Payments
11508 Invalid trial total billing cycles Trial total billing cycles must be > 0 Recurring Payments
11509 Invalid trial billing period Trial billing period must be one of Day, Week, Month, SemiMonth, or Year Recurring Payments
11510 Invalid trial amount Trial amount must be >= 0   Recurring Payments
11511 Invalid currency for trial amount This currency is currently not supported for trial amount. Currency must be USD. Recurring Payments
11512 Invalid trial shipping amount Trial shipping amount must be >= 0 If a trial shipping amount is supplied, it must be >= 0. Recurring Payments
11513 Invalid currency for trial shipping amount This currency is currently not supported for trial shipping amount Currency must be USD. Recurring Payments
11514 Invalid profile status The profile status is invalid. Recurring Payments
11515 Invalid currency for trial tax amount This currency is currently not supported for trial tax amount Currency must be USD. Recurring Payments
11516 Invalid billing frequency Billing Frequency must be > 0 and be less than or equal to one year The combination of billing frequency and billing period cannot exceed one year. Recurring Payments
11517 Invalid total billing cycles Total billing cycles must be >= 0 (0 means continuous) Recurring Payments
11518 Invalid billing period Billing period must be one of Day, Week, Month, SemiMonth, or Year Recurring Payments
11519 Invalid amount Bill amount must be greater than 0 Recurring Payments
11520 Invalid currency for amount This currency is currently not supported for amount Currency must be USD. Recurring Payments
11521 Invalid shipping amount Shipping amount must be >= 0 Recurring Payments
11522 Invalid currency for shipping amount This currency is currently not supported for shipping amount Currency must be USD. Recurring Payments
11523 Invalid tax amount Tax amount must be >= 0 Recurring Payments
11524 Invalid currency for tax amount This currency is currently not supported for tax amount Currency must be USD. Recurring Payments
11531 Invalid profile status The profile status must be one of (A)ctive, (C)ancelled, or e(X)pired Recurring Payments
11543 Invalid payer country The payer's country is currently not supported Recurring Payments
11544 Invalid period status The trial period status must be one of (A)ctive or (C)ancelled Recurring Payments
11545 Denied Payer's account is denied Recurring Payments
11546 Denied Merchant account is denied Recurring Payments
11547 This feature is not available at this time Recurring payments feature is not currently available; try again later Recurring Payments
11548 Invalid currency code Invalid currency code, all currency codes much match Recurring Payments
11549 Start Date is required Subscription start date is required Recurring Payments
11550 Start Date should be valid Subscription start date should be valid Recurring Payments
11551 Profile ID is missing from the request Profile ID is missing from the request Recurring Payments
11552 Invalid profile ID The profile ID is invalid Recurring Payments
11553 Invalid action value provided Invalid action value provided Recurring Payments
11554 Note is missing from the request Note is missing from the request Recurring Payments
11555 Note length is too long Note length is too long Recurring Payments
11556 Invalid profile status for cancel action; profile should be active or suspended Invalid profile status for suspend action; profile should be active Recurring Payments
11557 Invalid profile status for suspend action; profile should be active Invalid profile status for reactivate action; profile should be suspended Recurring Payments
11558 Invalid profile status for reactivate action; profile should be suspended The activation type is invalid Recurring Payments
11560 Invalid activation type The activation type is invalid Recurring Payments
11561 Invalid initial amount The initial amount is invalid Recurring Payments
11562 Invalid auto bill type The auto bill type is invalid Recurring Payments
11564 The number of failed payments should be greater than the current number of failed payments The number of failed payments should be greater than the current number of failed payments Recurring Payments
11567 The time of the update is too close to the billing date The time of the update is too close to the billing date Recurring Payments
11568 Invalid currency for delinquent amount Invalid currency for delinquent amount Recurring Payments
11569 Cannot increase delinquent amount Cannot increase delinquent amount Recurring Payments
11570 The maximum number of failed payments should be greater than the current number of failed payments The maximum number of failed payments should be greater than the current number of failed payments Recurring Payments
11571 The total amount cannot exceed 120% increment per 180 days The total amount cannot exceed 120% increment per 180 days Recurring Payments
11576 Bill amount is greater than outstanding balance Bill amount is greater than outstanding balance Recurring Payments
11577 Another outstanding payment is scheduled Another outstanding payment is scheduled Recurring Payments
11578 Bill outstanding amount not processed because of scheduled payment Recurring payment scheduled within 24 hours, so we are not processing the bill outstanding amount Recurring Payments
11579 Payment is failing Payment is failing Recurring Payments
11581 Invalid Data Profile description is invalid. Recurring Payments
11582 No payment in queue No scheduled payment has been found. Recurring Payments
11583 DPRP feature is unavailable DPRP feature is unavailable Recurring Payments
11584 Inactive profile Profile is not active Recurring Payments
11585 Missing Token or buyer credit card Missing token or payment source Recurring Payments
11586 DPRP is disabled DPRP is disabled for this merchant. Recurring Payments
11587 Billing Address is Partial Billing Address is Partial Recurring Payments
11590 Profile update is not required Based on your input request, profile already up to date. Recurring Payments
11592 Subscription profiles are not supported for recurring payments Subscription profiles are not supported for recurring payments Recurring Payments
11607 Duplicate request for specified Message Submission ID. The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached. Recurring Payments
13122 Transaction refused This transaction cannot be completed because it violates the PayPal User Agreement. Recurring Payments
13701 Invalid Data Item Category value is invalid. Only Digital or Physical are allowed. Scenario: When merchant passes an item category value other than Digital or Physical. Recurring Payments
15004 Gateway Decline This transaction cannot be processed. Please enter a valid Credit Card Verification Number. Recurring Payments

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SetCustomerBillingAgreement Errors

SetCustomerBillingAgreement Errors
Error Code Short Message Long Message Additional Information API Operation
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid argument; BillingType input field is set to None SetCustomerBillingAgreement
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. SetCustomerBillingAgreement
10404 Transaction refused because of an invalid argument. See additional error messages for details. ReturnURL is missing. ReturnURL tag has no content. SetCustomerBillingAgreement
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid value for request billing address parameter. SetCustomerBillingAgreement
10405 Transaction refused because of an invalid argument. See additional error messages for details. CancelURL is missing. CancelURL tag has no content. SetCustomerBillingAgreement
10407 Transaction refused because of an invalid argument. See additional error messages for details. Invalid buyer email address (BuyerEmail). Invalid BuyerEmail (badly formatted or violates SMTP protocol defined email address format) or BuyerEmail is passed as an empty tag. SetCustomerBillingAgreement
10436 Transaction refused because of an invalid argument. See additional error messages for details. PageStyle value exceeds maximum allowable length. PageStyle tag is too long. SetCustomerBillingAgreement
10437 Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-image value exceeds maximum allowable length. cpp_header_image tag is too long; maximum length is 127. SetCustomerBillingAgreement
10438 Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-border-color value exceeds maximum allowable length. cpp_header_border_color tag is too long; maximum length is 6. SetCustomerBillingAgreement
10439 Transaction refused because of an invalid argument. See additional error messages for details. cpp-header-back-color value exceeds maximum allowable length. cpp_header_back_color tag is too long; maximum length is 6. SetCustomerBillingAgreement
10440 Transaction refused because of an invalid argument. See additional error messages for details. cpp-payflow-color value exceeds maximum allowable length. cpp_payflow_color tag is too long; maximum length is 6. SetCustomerBillingAgreement
10471 Transaction refused because of an invalid argument. See additional error messages for details. ReturnURL is invalid. ReturnURL tag contains invalid URL. SetCustomerBillingAgreement
10472 Transaction refused because of an invalid argument. See additional error messages for details. CancelURL is invalid. CancelURL tag contains invalid URL. SetCustomerBillingAgreement
10476 Transaction refused because of an invalid argument. See additional error messages for details.     SetCustomerBillingAgreement
10477 Transaction refused because of an invalid argument. See additional error messages for details.     SetCustomerBillingAgreement
11452 Merchant not enabled for reference transactions Merchant not enabled for reference transactions This merchant is not enabled for Mark reference transaction. Warning only. SetCustomerBillingAgreement
11453 Reference transactions temporarily unavailable. Reference transaction feature not currently available; try again later Feature not enabled because system is running in stand in mode. Warning only. SetCustomerBillingAgreement
11601 Request for billing address failed Billing address request is not enabled for merchant   SetCustomerBillingAgreement
11602 Request for billing address failed Feature not yet available   SetCustomerBillingAgreement

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GetBillingAgreementCustomerDetails Errors

GetBillingAgreementCustomerDetails Errors
Error Code Short Message Long Message Additional Information API Operation
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. GetBillingAgreementCustomerDetails
10408 Missing token Token is missing Token is missing. GetBillingAgreementCustomerDetails
10409 You're not authorized to access this info. Express Checkout token was issued for a merchant account other than yours. Token belongs to a different merchant. GetBillingAgreementCustomerDetails
10410 Invalid token Invalid token Token is invalid. GetBillingAgreementCustomerDetails
10411 This Express Checkout session has expired. This Express Checkout session has expired. Token value is no longer valid. Token expired. GetBillingAgreementCustomerDetails

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CreateBillingAgreement Errors

CreateBillingAgreement Errors
Error Code Short Message Long Message Additional Information API Operation
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. CreateBillingAgreement
10408 Missing token Token is missing Token is missing. CreateBillingAgreement
10409 You're not authorized to access this info. Express Checkout token was issued for a merchant account other than yours. Token belongs to a different merchant. CreateBillingAgreement
10410 Invalid token Invalid token Token is invalid. CreateBillingAgreement
10411 This Express Checkout session has expired. This Express Checkout session has expired. Token value is no longer valid. Token expired. CreateBillingAgreement
11455 Buyer did not accept billing agreement Buyer did not accept billing agreement Buyer has not agreed to the billing agreement. CreateBillingAgreement
11456 A successful Billing Agreement has already been created for this token. Transaction refused because of an invalid argument. See additional error messages for details. Token has already been used to create a billing agreement. CreateBillingAgreement
11607 Duplicate request for specified Message Submission ID. The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached. CreateBillingAgreement

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UpdateBillingAgreement Errors

UpdateBillingAgreement Errors
Error Code Short Message Long Message Additional Information API Operation
10001 Internal Error Internal Error UpdateBillingAgreement
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid argument; description field or custom field is empty and the status is active Check the description and custom fields of the billing agreement. Either the description or custom field is empty and the status is active or the contents of one of these fields exceeds the maximum field length. UpdateBillingAgreement
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. UpdateBillingAgreement
10201 Billing Agreement was cancelled Billing Agreement was cancelled Billing agreement has been cancelled. UpdateBillingAgreement
10204 User's account is closed or restricted User's account is closed or restricted UpdateBillingAgreement
10209 Disabled Preapproved Payments not enabled. Merchant pull is not enabled for the country or merchant is not enabled for merchant pull. UpdateBillingAgreement
10209 Disabled Preapproved Payments not enabled. Account number mismatch exists for the API caller and the account the billing agreement belongs to. UpdateBillingAgreement
10211 Invalid billing agreement ID Invalid transaction or billing agreement ID; could not find Billing Agreement in database UpdateBillingAgreement
11451 Billing Agreement Id or transaction Id is not valid Billing Agreement Id or transaction Id is not valid ReferenceID field is empty. UpdateBillingAgreement
11451 Billing Agreement Id or transaction Id is not valid Billing Agreement Id or transaction Id is not valid Reference id refers to an invalid transaction. UpdateBillingAgreement
11452 Merchant not enabled for reference transactions Merchant not enabled for reference transactions This merchant is not enabled for Mark reference transaction. UpdateBillingAgreement

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DoReferenceTransaction Errors

All Reference Transactions-Related API Errors
Error Code Short Message Long Message Additional Information API Operation
10001 Internal Error Internal Error Retry the transaction 5 more times at incremental intervals. If this continues to fail instruct the customer of the error. Then contact Merchant Technical Support at https://www.paypal.com/mts for assistance. DoReferenceTransaction
10002 Authentication/Authorization Failed DoReferenceTransaction
10002 Receiving Limit exceeded You've exceeded the receiving limit. This transaction can't be completed. DoReferenceTransaction
10003 Missing argument Item name, amount and quantity are required if item category is provided. Scenario: Merchant passes item category as either Digital or Physical but does not also pass one of the following parameters: name, amount, or quantity. DoReferenceTransaction
10004 Transaction refused because of an invalid argument. See additional error messages for details. You are not signed up to accept payment for digitally delivered goods. Scenario: Merchant is not signed up for digital goods but passes item category as Digital. DoReferenceTransaction
10004 Cart item calculation mismatch. Cart item calculation mismatch. The regular non-trial billing period amount is different than the sum of the amounts for each item in the cart. Scenario: When the regular non-trial billing period amount is different than the sum of the amounts for each item in the cart. DoReferenceTransaction
10004 Tax calculation mismatch. Tax calculation mismatch. The tax amount for the regular non-trial billing period is different than the sum of the tax for each item in the cart. Scenario: When the regular non-trial billing period is different than the sum of the tax for each item in the cart. DoReferenceTransaction
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid payment type argument DoReferenceTransaction
10009 Transaction refused The account for the counterparty is locked or inactive Merchant is locked/close/restricted. DoReferenceTransaction
10010 Invalid Invoice Non-ASCII invoice id is not supported Non-ASCII characters are used in InvoiceID field. DoReferenceTransaction
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. DoReferenceTransaction
10069 Payment refused due to risk; user notification necessary. Payment could not be completed due to a sender account issue. Please notify the user to contact PayPal Customer Support. Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus. DoReferenceTransaction
10201 Agreement canceled Billing Agreement was cancelled Inform the customer that the billing agreement has been cancelled and the customer needs to create a new one. Offer the customer the chance to signup for a new billing agreement through Express Checkout. DoReferenceTransaction
10202 Exceed max Transaction would exceed user's monthly maximum The customer would exceed the monthly maximum allowed on the billing agreement. Offer the customer the chance to signup for a new billing agreement through Express Checkout. DoReferenceTransaction
10203 Action required Transaction failed, action required by user DoReferenceTransaction
10204 User's account is closed or restricted User's account is closed or restricted Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus. DoReferenceTransaction
10205 Risk Transaction refused due to risk model Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus. DoReferenceTransaction
10206 Duplicate Transaction was already processed DoReferenceTransaction
10207 Retry Transaction failed but user has alternate funding source Retry the transaction with an alternate funding source. DoReferenceTransaction
10209 Disabled Preapproved Payments not enabled. Merchants is not enabled for preapproved payments (PAP); applies only to legacy PAP billing agreements. DoReferenceTransaction
10210 No Funding Transaction failed because has no funding sources Payee has no funding sources. DoReferenceTransaction
10211 Invalid MP ID Invalid MP ID. DoReferenceTransaction
10212 Profile preference setting A profile preference is set to automatically deny certain transactions A profile preference is set that automatically denies this kind of transaction. DoReferenceTransaction
10213 Invalid Soft Descriptor The soft descriptor passed in contains invalid characters   DoReferenceTransaction
10214 Soft descriptor format error. DoReferenceTransaction
10215 Soft Descriptor truncated The soft descriptor passed in was truncated Warning DoReferenceTransaction
10216 Confirmed address required Transaction refused because a confirmed address is not available Transaction refused because a confirmed address is not available. DoReferenceTransaction
10217 Soft Descriptor City truncated The SoftDescriptorCity field was truncated Warning DoReferenceTransaction
10218 Soft Descriptor modified Illegal characters were removed from the SoftDescriptor field Warning DoReferenceTransaction
10219 Soft Descriptor City modified Illegal characters were removed from the SoftDescriptorCity field Warning DoReferenceTransaction
10220 Soft Descriptor's ignored The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity Warning DoReferenceTransaction
10400 Transaction refused because of an invalid argument. See additional error messages for details. Order total is missing. TotalOrder amount is missing. DoReferenceTransaction
10401 Transaction refused because of an invalid argument. See additional error messages for details. Order total is invalid. TotalOrder amount is invalid. DoReferenceTransaction
10402 Authorization only is not allowed for merchant. This merchant account is not permitted to set PaymentAction? to Authorization. Please contact Customer Service. Merchant is not eligible for auth settlement. DoReferenceTransaction
10406 Transaction refused because of an invalid argument. See additional error messages for details. The PayerID? value is invalid. Merchant account number is invalid. DoReferenceTransaction
10412 Duplicate invoice Payment has already been made for this InvoiceID?. Payment already made for the invoice. DoReferenceTransaction
10413 Transaction refused because of an invalid argument. See additional error messages for details. The totals of the cart item amounts do not match order amounts. Total of cart items does not match order total. DoReferenceTransaction
10414 Transaction refused because of an invalid argument. See additional error messages for details. The amount exceeds the maximum amount for a single transaction. Amount exceeds the max amount for a single transaction. DoReferenceTransaction
10417 Transaction cannot complete. Instruct the customer to retry the transaction using an alternative payment method from the customer's PayPal wallet. The transaction did not complete with the customer's selected payment method. Account not associated with a usable funding source. A credit card or Billing Agreement is required to complete payment. Inform the buyer that PayPal is unable to process the payment, and redisplay alternative payment methods with which the buyer can pay. You can also ask the buyer to contact PayPal Customer Service at https://www.paypal.com/contactus. For Automatic payments, this information can be sent via email to the customer. DoReferenceTransaction
10418 Transaction refused because of an invalid argument. See additional error messages for details. The currencies of the shopping cart amounts must be the same. Currencies in the shopping cart must be the same. DoReferenceTransaction
10420 Transaction refused because of an invalid argument. See additional error messages for details. PaymentAction? tag is missing. PaymentAction? tag is missing. DoReferenceTransaction
10422 Customer must choose new funding sources. The customer must return to PayPal to select new funding sources. DoReferenceTransaction
10426 Transaction refused because of an invalid argument. See additional error messages for details. Item total is invalid. ItemTotal amount is invalid. DoReferenceTransaction
10427 Transaction refused because of an invalid argument. See additional error messages for details. Shipping total is invalid. ShippingTotal amount is invalid. DoReferenceTransaction
10428 Transaction refused because of an invalid argument. See additional error messages for details. Handling total is invalid. HandlingTotal amount is invalid. DoReferenceTransaction
10429 Transaction refused because of an invalid argument. See additional error messages for details. Tax total is invalid. TaxTotal amount is invalid. DoReferenceTransaction
10429 Transaction refused because of an invalid argument. See additional error messages for details. Item sales tax is invalid PaymentDetailsItem.Tax field is invalid. Warning only; API executes. DoReferenceTransaction
10430 Transaction refused because of an invalid argument. See additional error messages for details. Item amount is missing. PaymentDetailsItem.Amount field is missing. Warning only; API executes. DoReferenceTransaction
10431 Transaction refused because of an invalid argument. See additional error messages for details. Item amount is invalid. PaymentDetailsItem.Amount field is invalid. Warning only; API executes. DoReferenceTransaction
10432 Transaction refused because of an invalid argument. See additional error messages for details. Invoice ID value exceeds maximum allowable length. InvoiceID field is too long; maximum length is 256. DoReferenceTransaction
10433 Transaction refused because of an invalid argument. See additional error messages for details. Value of OrderDescription element has been truncated. OrderDescription field is too long; maximum length is 127. Warning only; API executes. DoReferenceTransaction
10434 Transaction refused because of an invalid argument. See additional error messages for details. Value of Custom element has been truncated. Custom field is too long; maximum length is 256. Warning only; API executes. DoReferenceTransaction
10441 Transaction refused because of an invalid argument. See additional error messages for details. The NotifyURL element value exceeds maximum allowable length. NotifyURL field is too long; maximum length for notify URL is 2048. DoReferenceTransaction
10442 ButtonSource value truncated. The ButtonSource element value exceeds maximum allowable length. ButtonSource field is too long; maximum length is 32. Warning only; API executes. DoReferenceTransaction

10443

Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Order. DoReferenceTransaction
10445 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. DoReferenceTransaction

10474

Invalid Data This transaction cannot be processed. The shipping country is not allowed by the buyer's country of residence. DoReferenceTransaction

10475

Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Sale. DoReferenceTransaction
10502 Invalid Data This transaction cannot be processed. Please use a valid credit card. The credit card used is expired. DoReferenceTransaction
10504 The cvv2 is invalid. This transaction cannot be processed. Please enter a valid Credit Card Verification Number. CVV2 field is invalid. DoReferenceTransaction
10507 Invalid Configuration This transaction cannot be processed. Please contact PayPal Customer Service. Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus. DoReferenceTransaction
10525 Invalid Data This transaction cannot be processed. The amount to be charged is zero. The merchant entered an amount of zero. DoReferenceTransaction
10527 Invalid Data This transaction cannot be processed. Please enter a valid credit card number and type. CreditCardNumber and/or CreditCardType is invalid. DoReferenceTransaction
10537 Risk Control Country Filter Failure The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings. Transaction refused due to country monitor risk control. DoReferenceTransaction
10538 Risk Control Max Amount Failure The transaction was refused because the maximum amount was excused as a result of your Maximum Amount Risk Control Settings. Transaction refused due to max amount risk control. DoReferenceTransaction
10539 Payment declined by your Risk Controls settings: PayPal Risk Model. Payment declined by your Risk Controls settings: PayPal Risk Model. Transaction declined by Risk Control settings: PayPal Risk model. DoReferenceTransaction
10546 Gateway Decline This transaction cannot be processed. IP fraud models failed. DoReferenceTransaction
10560 Invalid Data The issue number of the credit card is invalid. IssueNumber is invalid. DoReferenceTransaction
10567 Invalid Data A Start Date or Issue Number is required. None of Start date or issue number is specified (only applies to Switch credit cards). DoReferenceTransaction
10600 Authorization voided Authorization voided. DoReferenceTransaction
10601 Authorization expired. Authorization has expired DoReferenceTransaction
10606 Buyer cannot pay. Transaction rejected, please contact the buyer. Inform the buyer that PayPal is unable to process the payment and redisplay alternative payment methods with which the buyer can pay or ask the buyer to contact PayPal Customer Service at https://www.paypal.com/contactus. DoReferenceTransaction
10606 Transaction cannot be processed. Transaction cannot be processed.  
10613 Unsupported Currency. Currency is not supported. DoReferenceTransaction
10621 Order has expired. Order has expired. DoReferenceTransaction
10622 Order is voided. Order is voided. DoReferenceTransaction
10623 Maximum number of authorization allowed for the order is reached. Maximum number of authorization allowed for the order is reached. DoReferenceTransaction
10725 Shipping Address Country Error There was an error in the Shipping Address Country field Shipping address error in country field. DoReferenceTransaction
10727 Shipping Address1 Empty The field Shipping Address1 is required Shipping address error in address1 field. DoReferenceTransaction
10728 Shipping Address City Empty The field Shipping Address City is required Shipping address error in city field. DoReferenceTransaction
10729 Shipping Address State Empty The field Shipping Address State is required Shipping address error in state field. DoReferenceTransaction
10730 Shipping Address Postal Code Empty The field Shipping Address Postal Code is required Shipping address error in postal code. DoReferenceTransaction
10731 Shipping Address Country Empty The field Shipping Address Country is required Country code is empty in shipping address. DoReferenceTransaction
10736 Shipping Address Invalid City State Postal Code A match of the Shipping Address City, State, and Postal Code failed. Match of shipping address, city, state, and postal code failed. DoReferenceTransaction
10747 Invalid Data This transaction cannot be processed without a valid IP address. IPAddress field is invalid. DoReferenceTransaction
10748 Invalid Data This transaction cannot be processed without a Credit Card Verification number. CVV2 field is missing. DoReferenceTransaction
10755 Unsupported Currency. This transaction cannot be processed due to an unsupported currency. DoReferenceTransaction
11084 User does not have a good funding source with which to pay. User does not have a good funding source with which to pay. Scenario: The credit card associated with the account could not be used and there is no other funding source with which to complete the transaction.
Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus.
DoReferenceTransaction
11091 The transaction was blocked as it would exceed the sending limit for this buyer. The transaction was blocked as it would exceed the sending limit for this buyer. Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service for more information: https://www.paypal.com/contactus. DoReferenceTransaction
11302 Cannot pay self The transaction was refused because you cannot send money to yourself. Cannot pay self. Merchant is referencing own transaction. DoReferenceTransaction
11451 Billing Agreement Id or transaction Id is not valid Billing Agreement Id or transaction Id is not valid Invalid reference id.
Check that the Billing Agreement ID is correct. If it is, instruct the customer that a new billing agreement is needed. Offer the customer the chance to signup for a new billing agreement through Express Checkout.
DoReferenceTransaction
11451 Billing Agreement Id or transaction Id is not valid Billing Agreement Id or transaction Id is not valid Reference transaction is not associated with a billing agreement.
Check that the Billing Agreement ID is correct. If it is, instruct the customer that a new billing agreement is needed. Offer the customer the chance to signup for a new billing agreement through Express Checkout.
DoReferenceTransaction
11451 Billing Agreement Id or transaction Id is not valid Billing Agreement Id or transaction Id is not valid Reference id either not found or could not be decrypted.
Check that the Billing Agreement ID is correct. If it is, instruct the customer that a new billing agreement is needed. Offer the customer the chance to signup for a new billing agreement through Express Checkout.
DoReferenceTransaction
11452 Merchant not enabled for reference transactions Merchant not enabled for reference transactions This merchant is not enabled for Mark reference transaction. DoReferenceTransaction
11453 Reference transactions temporarily unavailable. Reference transaction feature not currently available; try again later Feature wired off. DoReferenceTransaction
11453 Reference transactions temporarily unavailable. Reference transaction feature not currently available; try again later Feature not supported in stand in. DoReferenceTransaction
11454 Warning: Could not send email to the buyer Warning: Could not send email to the buyer Failed to send email to buyer. This error is not fatal and generates a warning. DoReferenceTransaction
11457 Referenced transaction or order is too old The Reference ID refers to a transaction or order that is more than 730 days old DoReferenceTransaction
11458 Invalid Data Credit card details section must be empty; you cannot specify credit card information in a non-direct payment (DCC) reference transaction. DoReferenceTransaction
11459 Invalid Data The shipping address must match the user's address in the PayPal account. The shipping address on file does not match the requested shipping address. DoReferenceTransaction
11607 Duplicate request for specified Message Submission ID. The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached. DoReferenceTransaction
11610 Payment Pending your review in Fraud Management Filters Payment Pending your review in Fraud Management Filters DoReferenceTransaction
11611 Transaction blocked by your settings in FMF Transaction blocked by your settings in FMF DoReferenceTransaction
11612 Could not process your request to accept/deny the transaction Could not process your request to accept/deny the transaction DoReferenceTransaction
13109 Transaction cannot complete due to Amex Restriction. The transaction cannot complete successfully. Instruct the customer to use a non AMEX card. DoReferenceTransaction
13122 Transaction refused This transaction cannot be completed because it violates the PayPal User Agreement. DoReferenceTransaction
13701 Invalid Data Item Category value is invalid. Only Digital or Physical are allowed. Scenario: When merchant passes an item category value other than Digital or Physical. DoReferenceTransaction
15012 CE agreement is not accepted The CE agreement for processing Mastercard is not accepted.   DoReferenceTransaction
18014 Gateway Decline This transaction cannot be processed. This transaction cannot be processed without a Credit Card Verification number. DoReferenceTransaction

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AddressVerify Errors

AddressVerify Errors
Error Code Short Message Long Message API Operation
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid email format. AddressVerify
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid street format AddressVerify
10004 Transaction refused because of an invalid argument. See additional error messages for details. Invalid zip format AddressVerify
10009 The API is disabled. The Address API is currently disabled AddressVerify
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. AddressVerify

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ManagePendingTransactionStatus Errors

ManagePendingTransactionStatus Errors
Error Code Short Message Long Message API Operation
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. ManagePendingTransactionStatus
11614 The transaction has already been Accepted/Denied and the status cannot be changed The transaction has already been Accepted/Denied and the status cannot be changed ManagePendingTransactionStatus
11614 Could not process your request to accept/deny the transaction Could not process your request to accept/deny the transaction ManagePendingTransactionStatus
11614 The transaction has already been Accepted/Denied and the status cannot be changed The transaction has already been Accepted/Denied and the status cannot be changed ManagePendingTransactionStatus

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UATP Errors

Error Code Short Message Long Message Returned by API Call Corrective Action
10001 Internal Error Warning an internal error has occurred. The transaction id may not be correct DoUATPExpressCheckoutPayment
10001 Internal Error Transaction failed due to internal error DoUATPExpressCheckoutPayment
DoUATPAuthorization
10001 Internal Error The transaction could not be loaded DoUATPExpressCheckoutPayment
10001 Internal Error Internal Error DoUATPAuthorization
10002 Internal Error Account is locked or inactive DoUATPAuthorization
10004 Transaction refused because of an invalid argument. See additional error messages for details. The transaction id is not valid DoUATPExpressCheckoutPayment
DoUATPAuthorization
10004 Internal Error Transaction refused because of an invalid argument. See additional error messages for details. DoUATPExpressCheckoutPayment
10004 Internal Error Invalid argument DoUATPAuthorization
10007 Permission denied You do not have permissions to make this API call DoUATPExpressCheckoutPayment
DoUATPAuthorization
10007 Permission denied Because this order has either an outstanding order authorization or a recorded capture, it cannot be moved. DoUATPAuthorization
10009 Transaction refused Account is locked or inactive DoUATPAuthorization
10014 API call was rate limited. The API call has been denied as it has exceeded the permissible call rate limit. DoUATPExpressCheckoutPayment
DoUATPAuthorization
10103 Please use another Solution Type. Your Solution Type is temporarily unavailable. If possible, please use another Solution Type. DoUATPExpressCheckoutPayment
10215 Soft Descriptor truncated The soft descriptor passed in was truncated DoUATPAuthorization
DoUATPExpressCheckoutPayment
10406 Transaction refused because of an invalid argument. See additional error messages for details. The PayerID value is invalid. DoUATPExpressCheckoutPayment
10409 You're not authorized to access this info. Express Checkout token was issued for a merchant account other than yours. DoUATPExpressCheckoutPayment
10410 Invalid token Invalid token. DoUATPExpressCheckoutPayment
10411 This Express Checkout session has expired. This Express Checkout session has expired. Token value is no longer valid. DoUATPExpressCheckoutPayment
10412 Duplicate invoice Payment has already been made for this InvoiceID. DoUATPExpressCheckoutPayment
10413 Transaction refused because of an invalid argument. See additional error messages for details. The totals of the cart item amounts do not match order amounts. DoUATPExpressCheckoutPayment
10413 Transaction refused because of an invalid argument. See additional error messages for details. The totals of the cart item amounts do not match order amounts. DoUATPExpressCheckoutPayment
10414 Transaction refused because of an invalid argument. See additional error messages for details. The amount exceeds the maximum amount for a single transaction. DoUATPExpressCheckoutPayment
10415 Transaction refused because of an invalid argument. See additional error messages for details. A successful transaction has already been completed for this token. DoUATPExpressCheckoutPayment
10416 Transaction refused because of an invalid argument. See additional error messages for details. You have exceeded the maximum number of payment attempts for this token. DoUATPExpressCheckoutPayment
10417 Transaction cannot complete. Instruct the customer to retry the transaction using an alternative payment method from the customers PayPal wallet. The transaction did not complete with the customers selected payment method. DoUATPExpressCheckoutPayment
10417 Transaction cannot complete. Instruct the customer to retry the transaction using an alternative payment method from the customers PayPal wallet. The transaction did not complete with the customers selected payment method. DoUATPExpressCheckoutPayment
10418 Transaction refused because of an invalid argument. See additional error messages for details. The currencies of the shopping cart amounts must be the same. DoUATPExpressCheckoutPayment
10421 This Express Checkout session belongs to a different customer. This Express Checkout session belongs to a different customer. Token value mismatch. DoUATPExpressCheckoutPayment
10422 Customer must choose new funding sources. The customer must return to PayPal to select new funding sources. DoUATPExpressCheckoutPayment
10423 Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Authorization. DoUATPExpressCheckoutPayment
10424 Transaction refused because of an invalid argument. See additional error messages for details. Shipping address is invalid. DoUATPExpressCheckoutPayment
10431 Item amount is invalid. Item amount is invalid. DoUATPExpressCheckoutPayment
10435 Transaction refused because of an invalid argument. See additional error messages for details. The customer has not yet confirmed payment for this Express Checkout session. DoUATPExpressCheckoutPayment

10443

Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Order. DoUATPExpressCheckoutPayment
10444 Transaction refused because of an invalid argument. See additional error messages for details. The transaction currency specified must be the same as previously specified. DoUATPExpressCheckoutPayment
10445 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. DoUATPExpressCheckoutPayment
10448 Unconfirmed email A confirmed email is required to make this API call. DoUATPExpressCheckoutPayment
10449 Error occurred in communicating to eBay. Order not found. DoUATPExpressCheckoutPayment
10452 Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with Auction Items. DoUATPExpressCheckoutPayment
10457 Error occurred in communicating to eBay. eBay API creation error. DoUATPExpressCheckoutPayment
10458 Error occurred in communicating to eBay. eBay API unknown failure. DoUATPExpressCheckoutPayment
10459 Error occurred in communicating to eBay. eBay API error. DoUATPExpressCheckoutPayment
10459 Error occurred in communicating to eBay. eBay API failure. DoUATPExpressCheckoutPayment
10460 Error occurred in communicating to eBay. Parsing error. DoUATPExpressCheckoutPayment
10461 Error occurred in communicating to eBay. Item number invalid, removed, or unavailable. DoUATPExpressCheckoutPayment
10462 Error occurred in communicating to eBay. Order not found. DoUATPExpressCheckoutPayment
10463 Error occurred in communicating to eBay. eBay user password incorrect. DoUATPExpressCheckoutPayment
10464 Error occurred in communicating to eBay. eBay user invalid. DoUATPExpressCheckoutPayment
10465 Error occurred in communicating to eBay. Item ID and Transaction ID mismatch. DoUATPExpressCheckoutPayment
10467 Error occurred in communicating to eBay. Duplicate Item ID. DoUATPExpressCheckoutPayment
10468 Error occurred in communicating to eBay. Duplicate Order ID. DoUATPExpressCheckoutPayment
10473 Error occurred in communicating to eBay. Multiple Order IDs are not supported. DoUATPExpressCheckoutPayment
10474 Invalid Data This transaction cannot be processed. The shipping country is not allowed by the buyer's country of residence. DoUATPExpressCheckoutPayment

10475

Transaction refused because of an invalid argument. See additional error messages for details. This transaction cannot be completed with PaymentAction of Sale. DoUATPExpressCheckoutPayment
10486 This transaction couldn't be completed. This transaction couldn't be completed. Please redirect your customer to PayPal. DoUATPAuthorization Using the existing token, redirect the customer back to PayPal to select a different funding source or to add a new funding source. See this HowTo guide for more information.
10537 Risk Control Country Filter Failure The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings. DoUATPExpressCheckoutPayment
DoUATPAuthorization
10538 Risk Control Max Amount Failure The transaction was refused because the maximum amount was exceeded as a result of your Maximum Amount Risk Control Settings. DoUATPExpressCheckoutPayment
10539 Payment declined by your Risk Controls settings: PayPal Risk Model. Payment declined by your Risk Controls settings: PayPal Risk Model. DoUATPExpressCheckoutPayment
10600 Authorization voided. Authorization is voided. DoUATPAuthorization
10601 Authorization expired. Authorization has expired. DoUATPAuthorization
10602 Authorization completed. Authorization has already been completed. DoUATPAuthorization
10603 The buyer is restricted. The buyer account is restricted. DoUATPAuthorization
10604 Authorization must include both buyer and seller. Authorization transaction cannot be unilateral. It must include both buyer and seller to make an auth. DoUATPAuthorization
10605 Unsupported currency. Currency is not supported. DoUATPAuthorization Retry the request with a PayPal-supported currency.
10606 Buyer cannot pay. Transaction rejected, please contact the buyer. DoUATPAuthorization
10606 Transaction cannot be processed. Transaction cannot be processed. DoUATPAuthorization
10608 Funding source missing. The funding source is missing. DoUATPAuthorization
10609 Invalid transactionID. Transaction id is invalid. DoUATPAuthorization
10610 Amount limit exceeded. Amount specified exceeds allowable limit. DoUATPAuthorization
10611 Not enabled. Authorization & Capture feature is not enabled for the merchant. Contact customer service. DoUATPAuthorization
10612 No more settlement. Maximum number of allowable settlements has been reached. No more settlement for the authorization. DoUATPAuthorization
10613 Currency mismatch. Currency of capture must be the same as currency of authorization. DoUATPAuthorization
10614 Cannot void reauth. You can void only the original authorization, not a reauthorization. DoUATPAuthorization
10614 Cannot void reauth. You can void only the original authorization, not a reauthorization. DoUATPAuthorization
10615 Cannot reauth reauth. You can reauthorize only the original authorization, not a reauthorization. DoUATPAuthorization
10616 Maximum number of reauthorization allowed for the auth is reached. Maximum number of reauthorization allowed for the auth is reached. DoUATPAuthorization
10617 Reauthorization not allowed. Reauthorization is not allowed inside honor period. DoUATPAuthorization
10618 Transaction already voided or expired. Transaction has already been voided or expired. DoUATPAuthorization
10620 Order has already been voided, expired or completed. Order has already been voided, expired or completed. DoUATPAuthorization
10621 Order has expired. Order has expired. DoUATPAuthorization
10622 Order is voided. Order is voided. DoUATPAuthorization
10623 Maximum number of authorization allowed for the order is reached. Maximum number of authorization allowed for the order is reached. DoUATPAuthorization
10624 Duplicate invoice Payment has already been made for this InvoiceID. DoUATPAuthorization
10625 Transaction refused because of an invalid argument. See additional error messages for details. The amount exceeds the maximum amount for a single transaction. DoUATPAuthorization
10626 Risk Transaction refused due to risk model DoUATPAuthorization
10626 Risk DoUATPAuthorization
10627 Transaction refused because of an invalid argument. See additional error messages for details. The invoice ID field is not supported for basic authorizations DoUATPAuthorization
10628 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. DoUATPAuthorization
10629 Reauthorization not allowed. Reauthorization is not allowed for this type of authorization. DoUATPAuthorization
10630 Item amount is invalid. Item amount is invalid. DoUATPAuthorization
10631 Processor Warning The authorization is being processed. DoUATPExpressCheckoutPayment
DoUATPAuthorization
10632 Currency mismatch. Currency of authorization must be the same as currency of order. DoUATPAuthorization
10633 Currency mismatch. Currency of re-authorization must be the same as currency of authorization. DoUATPAuthorization
10634 This transaction cannot be processed at this time. Please try again later. This transaction cannot be processed at this time. Please try again later. DoUATPAuthorization
10725 Shipping Address Country Error There was an error in the Shipping Address Country field DoUATPExpressCheckoutPayment
10727 Shipping Address1 Empty The field Shipping Address1 is required DoUATPExpressCheckoutPayment
10728 Shipping Address City Empty The field Shipping Address City is required DoUATPExpressCheckoutPayment
10729 Shipping Address State Empty The field Shipping Address State is required DoUATPExpressCheckoutPayment
10730 Shipping Address Postal Code Empty The field Shipping Address Postal Code is required DoUATPExpressCheckoutPayment
10731 Shipping Address Country Empty The field Shipping Address Country is required DoUATPExpressCheckoutPayment
10736 Shipping Address Invalid City State Postal Code A match of the Shipping Address City, State, and Postal Code failed. DoUATPExpressCheckoutPayment
10755 Unsupported Currency. Currency is not supported DoUATPExpressCheckoutPayment
11094 This authorization cannot be voided, reauthorized, or captured against. This authorization can only be handled through the marketplace which created it. It cannot directly be voided, reauthorized, or captured against. DoUATPAuthorization
11401 Internal Error. The transaction cannot complete successfully due to a failure in UATP number generation. DoUATPExpressCheckoutPayment
DoUATPAuthorization
11403 UATP Card Expired. This transaction cannot be processed. UATP Card expired. DoUATPAuthorization
11404 Invalid UATP Card. This transaction cannot be processed. No UATP card exist in the system for given card number and expiration. DoUATPAuthorization
11406 Ineligible Merchant Account. This transaction cannot be processed. Merchant is not designated as UATP airline. DoUATPExpressCheckoutPayment
DoUATPAuthorization
11407 Transaction refused because of an invalid argument. See additional error messages for details. Invalid Payment Action for UATP Airlines DoUATPExpressCheckoutPayment
DoUATPAuthorization
11603 Conflict with prior request with same Message Submission ID. One or more critical fields in the request conflict with prior message with the same Message Submission ID (specified in MSGSUBID parameter). DoUATPAuthorization
11604 Request for Message Submission ID already in progress. Request for the specified Message Submission ID (specified in MSGSUBID parameter) cannot be started until the previous request finishes. DoUATPAuthorization
DoUATPExpressCheckoutPayment
11607 Duplicate request for specified Message Submission ID. The specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached. DoUATPAuthorization
11607 Duplicate Request A successful transaction has already been completed for this token. DoUATPExpressCheckoutPayment
11610 Payment Pending your review in Fraud Management Filters DoUATPAuthorization
DoUATPExpressCheckoutPayment
11611 Transaction cannot complete. DoUATPExpressCheckoutPayment
11611 Transaction blocked by your settings in FMF Transaction blocked by your settings in FMF DoUATPExpressCheckoutPayment
11612 Transaction must be accepted in Fraud Management Filters before capture. DoUATPAuthorization
11616 Ineligible Merchant Account. Merchant is not designated as airline merchant and can not pass airline itinerary data. DoUATPExpressCheckoutPayment
11900 Failed Payment Review The transaction was rejected by PayPal because it failed Payment Review DoUATPAuthorization
13113 Buyer Cannot Pay. The Buyer cannot pay with PayPal for this Transaction. DoUATPExpressCheckoutPayment
13116 Transaction refused because of an invalid argument. See additional error messages for details. The transaction is in progress for this token. DoUATPExpressCheckoutPayment
14001 Amount mismatch Order and SetEC amount mismatch is not allowed for Installments Transaction DoUATPExpressCheckoutPayment
14001 Amount mismatch Order and Auth amount mismatch is not allowed for Installments Transaction DoUATPAuthorization
14001 Installments Internal Error Internal Error for Installments Transaction DoUATPAuthorization
14002 Seller not eligible for Installments Installments not available for seller with Multi-Auth or Multi-Capture enabled DoUATPExpressCheckoutPayment
DoUATPAuthorization
15010 This authorization must be captured, voided, or reauthorized through the gateway. This authorization can only be handled through the gateway which created it. This authorization must be captured, voided, or reauthorized through the gateway. DoUATPAuthorization

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