Agentic commerce services overview

Merchants can use PayPal's agentic commerce services to create AI-powered shopping experiences, so customers can shop using everyday language. These services help customers find products, manage their shopping carts, and complete purchases across different online stores and platforms.

For information about some of PayPal's other AI offerings, see PayPal's AI resources for developers.

Benefits

PayPal's agentic commerce services offer several key advantages to help merchants build successful AI-powered shopping experiences:

• Easy setup: Connect your product listings to PayPal's partners like Wix, Cymbio, Commerce (BigCommerce & Feedonomics), and Shopware to make your products easy for customers to find and buy.
• Better product discovery and more sales: Help customers find your products through AI shopping assistants that understand what they're looking for, turning conversations into purchases and boosting sales.
• Keep control of your customer relationships: With Store Sync, which includes product catalog integration and cart operations, you stay in charge of your business. You control your brand appearance and customer communications for all AI-powered transactions.
• Connect once to reach many platforms: With Store Sync and Agent Ready, you can connect to PayPal once and reach customers across multiple AI shopping platforms.

Agent Ready

Agent Ready enables merchants to accept payments through AI assistants with minimal changes to their current payment setup. This includes things like accepting payments for customers who are shopping through a store's shopping bot within ChatGPT. Instead of building separate connections for each AI platform, you can use your existing PayPal tools while PayPal handles security and compatibility across different platforms. Agent Ready can grow with your business, supporting both supervised and automatic shopping scenarios. For more information see Agent Ready overview.

Store Sync

Store Sync enables merchants to make their products discoverable by AI shopping assistants and lets customers place orders directly into your existing order management systems. Customers can tell an AI assistant what they want, and the AI can connect to your store to help find products, manage shopping carts, and complete purchases without leaving their chosen AI platform. For more information, see Store Sync overview.