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API Reference Overview
List disputes
/v1/customer/disputesLists disputes with a summary set of details, which shows the dispute_id , reason , status , dispute_state , dispute_life_cycle_stage ,…
Show dispute details
/v1/customer/disputes/{id}Shows details for a dispute, by ID.
Partially update dispute
/v1/customer/disputes/{id}Partially updates a dispute, by ID.
Provide evidence
/v1/customer/disputes/{id}/provide-evidenceProvides evidence for a dispute, by ID.
Appeal dispute
/v1/customer/disputes/{id}/appealAppeals a dispute, by ID.
Accept claim
/v1/customer/disputes/{id}/accept-claimAccepts liability for a claim, by ID.
Settle dispute
/v1/customer/disputes/{id}/adjudicateImportant: This method is for sandbox use only.
Update dispute status
/v1/customer/disputes/{id}/require-evidenceImportant: This method is for sandbox use only.
Escalate dispute to claim
/v1/customer/disputes/{id}/escalateEscalates the dispute, by ID, to a PayPal claim.
Send message about dispute to other party
/v1/customer/disputes/{id}/send-messageSends a message about a dispute, by ID, to the other party in the dispute.
Make offer to resolve dispute
/v1/customer/disputes/{id}/make-offerMakes an offer to the other party to resolve a dispute, by ID.
Accept offer to resolve dispute
/v1/customer/disputes/{id}/accept-offerThe customer accepts the offer from merchant to resolve a dispute, by ID.
Deny offer to resolve dispute
/v1/customer/disputes/{id}/deny-offerDenies an offer that the merchant proposes for a dispute, by ID.
Acknowledge returned item
/v1/customer/disputes/{id}/acknowledge-return-itemAcknowledges that the customer returned an item for a dispute, by ID.
Provide supporting information for dispute
/v1/customer/disputes/{id}/provide-supporting-infoProvides supporting information for a dispute, by ID.