On this page
No Headings
The reason for the adjudication type.
string"AMOUNT_DIFFERENCE_EXPECTED_DUE_TO_FEES", "BILLING_AGREEMENT_CHANGE_DISCLOSED", "BILLING_AGREEMENT_CHANGE_NOT_DISCLOSED", "BILLING_AGREEMENT_DATE_CHANGE_DISCLOSED", "BILLING_AGREEMENT_DATE_CHANGE_NOT_DISCLOSED", "BUYER_ATTEMPTED_RETURN", "BUYER_BILLED_ONLY_ONCE", "BUYER_CANCELLED_CASE", "BUYER_CANCELLED_SERVICE", "BUYER_FAILED_TO_DESCRIBE_ISSUE", "BUYER_HAS_POSSESSION_OF_THE_MERCHANDISE_OR_SERVICE", "BUYER_MADE_NO_ATTEMPT_TO_RESOLVE_WITH_SELLER", "BUYER_NOT_IN_POSSESSION_OF_ITEM_TO_RETURN", "BUYER_PROVIDED_CREDIT_RECEIPT", "BUYER_RECEIVED_DUPLICATE_REFUND", "CANCELLED_PER_TERMS_OF_BILLING_AGREEMENT", "CARD_NOT_STOLEN", "CARD_NOT_STOLEN_BEFORE_AUTH", "CUSTOMER_RECOGNIZES_TRANSACTION", "DECISION_BASED_ON_AVAILABLE_INFORMATION", "DELIVERY_AFTER_EXPECTED_DELIVERY_DATE", "DELIVERY_DUE_WITHIN_EXPECTED_DELIVERY_DATE", "DELIVERY_OR_SERVICE_REFUSED", "DOCUMENTATION_MATCHES_AMOUNT_CHARGED", "DOCUMENTATION_MATCHES_AMOUNT_IN_PAYPAL_ACCOUNT", "DUPLICATE_ADD_FUNDS", "EFFORTLESS_SELLER_PROTECTION", "IN_PERSON_DELIVERY", "INELIGIBLE_BUYER_PROTECTION_POLICY", "INELIGIBLE_SELLER_PROTECTION_POLICY", "INQUIRY_OFFER_ITEM_REPLACED", "INQUIRY_OFFER_PARTIAL_REFUND", "INQUIRY_OFFER_REFUND_WITH_ITEM_RETURN", "INQUIRY_OFFER_REFUND_WITH_REPLACEMENT", "INVALID_APPEAL_REASON", "INVALID_CHARGEBACK_SELLER_FAVOUR", "INVALID_DELIVERY_PROOF", "INVALID_DELIVERY_PROOF_SIGNATURE", "INVALID_DOCUMENTATION", "INVALID_PROOF_OF_SHIPMENT", "INVALID_REFUND_PROOF", "INVALID_RETURN_DELIVERY_NO_SIGNATURE_PROOF", "INVALID_RETURN_DELIVERY_PROOF", "INVALID_TRACKING", "ITEM_ALTERED_REPAIRED", "ITEM_NOT_AS_ADVERTISED", "ITEM_NOT_AS_DESCRIBED", "ITEM_NOT_DAMAGED", "ITEM_NOT_DELIVERED", "ITEM_NOT_RETURNED_TO_SELLER", "ITEM_NOT_SHIPPED", "ITEM_OF_DIFFERENT_QUALITY_OR_QUANTITY", "ITEM_OUT_OF_STOCK_AND_NOT_DELIVERED", "ITEM_RETURNED_TO_SELLER", "ITEM_SERVICE_MISREPRESENTED", "ITEM_SERVICE_NOT_MISREPRESENTED", "ITEM_SERVICE_RECEIVED_BY_BUYER", "ITEM_SOLD_AS_DESCRIBED", "ITEM_VALUE_UNAFFECTED", "MULTIPLE_APPEALS_WITH_SAME_REASON", "NO_DOCUMENTATION_FROM_BUYER", "NO_DOCUMENTATION_SUPPORTING_DUE_OF_CREDIT", "NO_PROOF_OF_DELIVERY", "NO_PROOF_OF_DELIVERY_INTANGIBLE", "NO_PROTECTION_FOR_DIGITAL_GOODS_SERVICE", "NO_RESPONSE_FROM_BUYER", "NO_RESPONSE_FROM_BUYER_FOR_ADDITIONAL_INFO_REQUEST", "NO_SELLER_RESPONSE", "NO_SELLER_RESPONSE_FOR_ADDITIONAL_INFO_REQUEST", "NO_VALID_SHIPMENT_PROOF", "NOT_A_BILLING_ERROR", "NOT_AN_UNAUTHORIZED_TRANSACTION", "NOT_DUPLICATE_FUNDS_ADDED_ONCE", "NOT_DUPLICATE_FUNDS_WITHDRAWN_ONCE", "NOT_SHIPPED_TO_CORRECT_ADDRESS", "PARTIAL_REFUND_ISSUED_FOR_MISSING_ITEMS", "PARTIAL_REFUND_OFFER_ACCEPTED", "PAYMENT_REVERSED_ALREADY", "POS_SUBMITTED_INSTEAD_OF_POD", "PREAUTH_INSTALLMENT_DUE", "PROOF_OF_BILLING_AFTER_CANCELLATION_ACCEPTED", "PROOF_OF_DUPLICATE_DENIED_OR_INSUFFICIENT", "PROOF_OF_INCORRECT_TRANSACTION_AMOUNT_ACCEPTED", "PROOF_OF_PAID_BY_OTHER_MEANS_NOT_SUBMITTED", "PROOF_OF_TRACKING_NOT_SUBMITTED", "PROTECTED_BY_PAYPAL", "REPRESENTED_BY_PAYPAL", "SELLER_ACCEPTED_MULTIPLE_PAYMENTS", "SELLER_AGREED_REFUND_WITHOUT_RETURN", "SELLER_AGREED_TO_ISSUE_CREDIT", "SELLER_ISSUED_CREDIT_TO_BUYER", "SELLER_ISSUED_REFUND", "SELLER_NOT_REACHABLE", "SELLER_RECEIVED_PAYMENT_TWICE_OR_FOR_REPLACEMENT", "SELLER_REFUSED_REFUND", "SELLER_REFUSED_RETURN", "SELLER_SURCHARGED_BUYER", "SERVICE_NOT_COMPLETED_AS_AGREED", "SHIPPING_COMPANY_WONT_SHIP", "TRACKING_PROOF_NOT_ENOUGH", "TRANSACTION_AUTHORIZED_BY_CARDHOLDER", "TRANSACTION_CANCELLED_AFTER_AUTHORIZATION_DATE", "TRANSACTION_CANCELLED_BEFORE_SHIPMENT_SERVICE_DATE", "TRANSACTION_MATCHES_BUYER_SPENDING_PATTERN", "TRANSACTION_PROCESSED_CORRECTLY", "TRUSTED_BUYER_PAYOUT", "UNUSED_SHIPPING_LABEL", "VALID_PROOF_OF_DELIVERY", "VALID_PROOF_OF_DELIVERY_WITH_SIGNATURE", "VALID_PROOF_OF_REFUND", "VALID_PROOF_SUPPORTING_CLAIM", "VALID_RETURN_DELIVERY_PROOF", "VALID_RETURN_DELIVERY_PROOF_WITH_SIGNATURE", "VALID_SHIPMENT_PROOF", "VALUE_AFFECTED_SIGNIFICANTLY", "PROTECTION_POLICY_APPLIES", "SNAD_DELAYED_FILING", "FUNDS_TRANSFERRED_TO_INCORRECT_RECIPIENT", "NO_SELLER_RESPONSE_FOR_ADDITIONAL_INFO_REQUEST", "IN_TRANSIT_BEYOND_TIMEFRAME_INVALID_PROOF_OF_SHIPMENT_OR_DELIVERY", "VALID_PROOF_SUPPORTING_CLAIM", "INVALID_EVIDENCE", "INVALID_PROOF_DELIVERED_TO_UNSPECIFIED_LOCATION", "INVALID_PROOF_DELIVERED_TO_INCORRECT_ADDRESS", "INVALID_PROOF_UNABLE_TO_TRACK", "SHIPPING_ADDRESS_NOT_PRESENT_IN_PROOF_OF_SHIPMENT_OR_DELIVERY", "INVALID_PROOF_ITEM_RETURNED_TO_SENDER", "DELIVERED_WITHOUT_REQUIRED_SIGNATURE_IN_PROOF_OF_DELIVERY", "NO_SHIPMENT_TRACKING_PROVIDED_IN_PROOF_OF_DELIVERY", "OTHER_ISSUE_WITH_PROOF_OF_SHIPMENT_OR_DELIVERY", "INSUFFICIENT_EVIDENCE_PROVIDED", "EVIDENCE_CANNOT_BE_LINKED_TO_TRANSACTION", "EVIDENCE_DOES_NOT_SHOW_FULFILLMENT_OR_CUSTOMER_BENEFIT", "SELLER_SHIPPED_OR_FULFILLED_BEYOND_ALLOWED_PERIOD", "ITEM_INELIGIBLE_FOR_SELLER_PROTECTION", "EVIDENCE_DOES_NOT_SHOW_SERVICE_COMPLETED", "VALID_RETURN_SHIPMENT_PROOF", "ITEM_EMPTY_BOX", "ITEM_UNUSABLE", "ITEM_MISSING_QUANTITY_OR_QUALITY", "REFUND_AMOUNT_MISMATCH", "DUPLICATE_PAYMENT", "SELLER_PROMISED_REFUND_NOT_ISSUED", "CUSTOMER_CHARGED_INCORRECT_AMOUNT", "DUPLICATE_PAYMENT_BY_OTHER_MEANS", "GOODWILL_PAYOUT"^[0-9A-Z_]+$1255