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The service details.
objectdescriptionstring^(.|\r?\n)*$The service description.
service_startedstring"YES", "NO", "CANCELLED"^[0-9A-Z_]+$Indicates whether the service was started or cancelled.
notestring^(.|\r?\n)*$The customer specified note about the service usage.
sub_reasonsarrayAn array of sub-reasons for the service issue.
itemsstring"DAMAGED", "DIFFERENT", "INCOMPLETE", "OTHER"^[0-9A-Z_]+$The sub-reason for the service issue.
purchase_urlstringuriThe URL of the merchant or marketplace site where the customer purchased the service.