Provide evidence

Provides evidence for a dispute, by ID. A merchant can provide evidence for disputes with the WAITING_FOR_SELLER_RESPONSE status while customers can provide evidence for disputes with the WAITING_FOR_BUYER_RESPONSE status. Evidence can be a proof of delivery or proof of refund document or notes, which can include logs. A proof of delivery document includes a tracking number while a proof of refund document includes a refund ID. For other evidence type, notes and documents can be given. Evidences requested from you can be found by checking the type of evidence for the corresponding source under the evidence section of the show dispute details response. The source will be REQUESTED_FROM_SELLER for evidences requested from the merchant while it will be REQUESTED_FROM_BUYER for evidences requested from the customer. For constraints and rules regarding documents, see documents.
To make this request, specify the evidence in the JSON request body and use the provide-evidence link in the HATEOAS links of the show dispute details response. In case the link is not present in the response, you can't provide evidence for the dispute. For information about dispute reasons, see dispute reasons.

Authorization

AuthorizationBearer <token>

Oauth 2.0 authentication

In: header

Scope: https://uri.paypal.com/services/disputes/update-seller

Path Parameters

id*string

The ID of the dispute for which to provide the supporting information.

Match^[A-Za-z0-9-]+$

Length1 <= length <= 255

Header Parameters

Content-Type*string

Content type of the request payload.

Match\w+\/[-+.\w]+

Length1 <= length <= 255

Request Body

multipart/form-data

TypeScript Definitions

Use the request body type in TypeScript.

evidence-file?string

A file with evidence.

Response Body

`application/json`

curl -X POST "https://api-m.paypal.com/v1/customer/v1/customer/disputes/string/provide-evidence" \  -H "Content-Type: string"

{
  "links": [
    {
      "href": "string",
      "rel": "string",
      "method": "GET",
      "title": "string",
      "mediaType": "string",
      "encType": "application/json",
      "schema": {
        "additionalItems": {},
        "dependencies": {},
        "items": {},
        "patternProperties": {},
        "properties": {},
        "allOf": [
          {}
        ],
        "anyOf": [
          {}
        ],
        "oneOf": [
          {}
        ],
        "not": {},
        "links": [
          {}
        ],
        "fragmentResolution": "string",
        "media": {
          "type": "string",
          "binaryEncoding": "string"
        },
        "pathStart": "http://example.com"
      },
      "targetSchema": {
        "additionalItems": {},
        "dependencies": {},
        "items": {},
        "patternProperties": {},
        "properties": {},
        "allOf": [
          {}
        ],
        "anyOf": [
          {}
        ],
        "oneOf": [
          {}
        ],
        "not": {},
        "links": [
          {}
        ],
        "fragmentResolution": "string",
        "media": {
          "type": "string",
          "binaryEncoding": "string"
        },
        "pathStart": "http://example.com"
      }
    }
  ]
}

{
  "name": "string",
  "message": "string",
  "debug_id": "string",
  "information_link": "string",
  "details": [
    {
      "field": "string",
      "value": "string",
      "location": "body",
      "issue": "string",
      "description": "string",
      "links": [
        {
          "href": "string",
          "rel": "string",
          "method": "GET",
          "title": "string",
          "mediaType": "string",
          "encType": "application/json",
          "schema": {
            "additionalItems": {},
            "dependencies": {},
            "items": {},
            "patternProperties": {},
            "properties": {},
            "allOf": [
              {}
            ],
            "anyOf": [
              {}
            ],
            "oneOf": [
              {}
            ],
            "not": {},
            "links": [
              {}
            ],
            "fragmentResolution": "string",
            "media": {
              "type": "string",
              "binaryEncoding": "string"
            },
            "pathStart": "http://example.com"
          },
          "targetSchema": {
            "additionalItems": {},
            "dependencies": {},
            "items": {},
            "patternProperties": {},
            "properties": {},
            "allOf": [
              {}
            ],
            "anyOf": [
              {}
            ],
            "oneOf": [
              {}
            ],
            "not": {},
            "links": [
              {}
            ],
            "fragmentResolution": "string",
            "media": {
              "type": "string",
              "binaryEncoding": "string"
            },
            "pathStart": "http://example.com"
          }
        }
      ]
    }
  ],
  "links": [
    {
      "href": "string",
      "rel": "string",
      "method": "GET",
      "title": "string",
      "mediaType": "string",
      "encType": "application/json",
      "schema": {
        "additionalItems": {},
        "dependencies": {},
        "items": {},
        "patternProperties": {},
        "properties": {},
        "allOf": [
          {}
        ],
        "anyOf": [
          {}
        ],
        "oneOf": [
          {}
        ],
        "not": {},
        "links": [
          {}
        ],
        "fragmentResolution": "string",
        "media": {
          "type": "string",
          "binaryEncoding": "string"
        },
        "pathStart": "http://example.com"
      },
      "targetSchema": {
        "additionalItems": {},
        "dependencies": {},
        "items": {},
        "patternProperties": {},
        "properties": {},
        "allOf": [
          {}
        ],
        "anyOf": [
          {}
        ],
        "oneOf": [
          {}
        ],
        "not": {},
        "links": [
          {}
        ],
        "fragmentResolution": "string",
        "media": {
          "type": "string",
          "binaryEncoding": "string"
        },
        "pathStart": "http://example.com"
      }
    }
  ]
}

{
  "name": "string",
  "message": "string",
  "debug_id": "string",
  "information_link": "string",
  "details": [
    {
      "field": "string",
      "value": "string",
      "location": "body",
      "issue": "string",
      "description": "string",
      "links": [
        {
          "href": "string",
          "rel": "string",
          "method": "GET",
          "title": "string",
          "mediaType": "string",
          "encType": "application/json",
          "schema": {
            "additionalItems": {},
            "dependencies": {},
            "items": {},
            "patternProperties": {},
            "properties": {},
            "allOf": [
              {}
            ],
            "anyOf": [
              {}
            ],
            "oneOf": [
              {}
            ],
            "not": {},
            "links": [
              {}
            ],
            "fragmentResolution": "string",
            "media": {
              "type": "string",
              "binaryEncoding": "string"
            },
            "pathStart": "http://example.com"
          },
          "targetSchema": {
            "additionalItems": {},
            "dependencies": {},
            "items": {},
            "patternProperties": {},
            "properties": {},
            "allOf": [
              {}
            ],
            "anyOf": [
              {}
            ],
            "oneOf": [
              {}
            ],
            "not": {},
            "links": [
              {}
            ],
            "fragmentResolution": "string",
            "media": {
              "type": "string",
              "binaryEncoding": "string"
            },
            "pathStart": "http://example.com"
          }
        }
      ]
    }
  ],
  "links": [
    {
      "href": "string",
      "rel": "string",
      "method": "GET",
      "title": "string",
      "mediaType": "string",
      "encType": "application/json",
      "schema": {
        "additionalItems": {},
        "dependencies": {},
        "items": {},
        "patternProperties": {},
        "properties": {},
        "allOf": [
          {}
        ],
        "anyOf": [
          {}
        ],
        "oneOf": [
          {}
        ],
        "not": {},
        "links": [
          {}
        ],
        "fragmentResolution": "string",
        "media": {
          "type": "string",
          "binaryEncoding": "string"
        },
        "pathStart": "http://example.com"
      },
      "targetSchema": {
        "additionalItems": {},
        "dependencies": {},
        "items": {},
        "patternProperties": {},
        "properties": {},
        "allOf": [
          {}
        ],
        "anyOf": [
          {}
        ],
        "oneOf": [
          {}
        ],
        "not": {},
        "links": [
          {}
        ],
        "fragmentResolution": "string",
        "media": {
          "type": "string",
          "binaryEncoding": "string"
        },
        "pathStart": "http://example.com"
      }
    }
  ]
}

{ "links": [ { "href": "string", "rel": "string", "method": "GET", "title": "string", "mediaType": "string", "encType": "application/json", "schema": { "additionalItems": {}, "dependencies": {}, "items": {}, "patternProperties": {}, "properties": {}, "allOf": [ {} ], "anyOf": [ {} ], "oneOf": [ {} ], "not": {}, "links": [ {} ], "fragmentResolution": "string", "media": { "type": "string", "binaryEncoding": "string" }, "pathStart": "http://example.com" }, "targetSchema": { "additionalItems": {}, "dependencies": {}, "items": {}, "patternProperties": {}, "properties": {}, "allOf": [ {} ], "anyOf": [ {} ], "oneOf": [ {} ], "not": {}, "links": [ {} ], "fragmentResolution": "string", "media": { "type": "string", "binaryEncoding": "string" }, "pathStart": "http://example.com" } } ] }

{ "name": "string", "message": "string", "debug_id": "string", "information_link": "string", "details": [ { "field": "string", "value": "string", "location": "body", "issue": "string", "description": "string", "links": [ { "href": "string", "rel": "string", "method": "GET", "title": "string", "mediaType": "string", "encType": "application/json", "schema": { "additionalItems": {}, "dependencies": {}, "items": {}, "patternProperties": {}, "properties": {}, "allOf": [ {} ], "anyOf": [ {} ], "oneOf": [ {} ], "not": {}, "links": [ {} ], "fragmentResolution": "string", "media": { "type": "string", "binaryEncoding": "string" }, "pathStart": "http://example.com" }, "targetSchema": { "additionalItems": {}, "dependencies": {}, "items": {}, "patternProperties": {}, "properties": {}, "allOf": [ {} ], "anyOf": [ {} ], "oneOf": [ {} ], "not": {}, "links": [ {} ], "fragmentResolution": "string", "media": { "type": "string", "binaryEncoding": "string" }, "pathStart": "http://example.com" } } ] } ], "links": [ { "href": "string", "rel": "string", "method": "GET", "title": "string", "mediaType": "string", "encType": "application/json", "schema": { "additionalItems": {}, "dependencies": {}, "items": {}, "patternProperties": {}, "properties": {}, "allOf": [ {} ], "anyOf": [ {} ], "oneOf": [ {} ], "not": {}, "links": [ {} ], "fragmentResolution": "string", "media": { "type": "string", "binaryEncoding": "string" }, "pathStart": "http://example.com" }, "targetSchema": { "additionalItems": {}, "dependencies": {}, "items": {}, "patternProperties": {}, "properties": {}, "allOf": [ {} ], "anyOf": [ {} ], "oneOf": [ {} ], "not": {}, "links": [ {} ], "fragmentResolution": "string", "media": { "type": "string", "binaryEncoding": "string" }, "pathStart": "http://example.com" } } ] }

Provide evidence

200application/json

400application/json

defaultapplication/json

On this page

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Provide evidence

200application/json

400application/json

defaultapplication/json

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`