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A merchant or customer cancels a sent invoice.

A merchant creates a draft invoice.

Note: A customer cannot pay an invoice until a merchant sends it.

A merchant marks an invoice as paid after he or she receives a check or cash payment for the invoice.

A merchant marks an invoice as refunded.

Note: A merchant can only mark a marked-as-paid invoice as refunded.

A customer fully pays an invoice. It is marked as paid through one or both of these methods:

• A merchant marks an invoice as paid after he or she receives a check or cash payment from the customer for the invoice.
• A customer makes an online payment for the invoice.

A merchant or customer fully pays an invoice through one or both of these methods:

• A merchant marks an invoice as paid after he or she receives a check or cash payment from the customer for the invoice.
• A customer makes an online payment for the invoice.

A merchant partially refunds an invoice through one or both of these methods:

• A merchant marks an invoice as refunded. To complete this action, the merchant must previously mark the invoice as paid.
• A merchant makes an online refund for an online invoice payment.

A customer pays an invoice but the payment is pending for one of these reasons:

• The payment is an uncleared eCheck.
• The payment is in an accept or deny state upon which the merchant must act.
• PayPal risk is reviewing the payment.

Note: Most payments never go into a payment-pending state.

A merchant fully refunds an invoice through one or both of these methods:

• A merchant marks an invoice as refunded. To complete this action, the merchant must previously mark the invoice as paid.
• A merchant makes an online refund for an online invoice payment.

A merchant schedules an invoice to be emailed by PayPal on a specified date.

A merchant sends an invoice to the customer.

After the merchant sends the invoice:

• PayPal emails the invoice to the customer.
• A Payment button appears on the invoice. The customer can now pay the invoice.
• In a web app, the invoice appears as Unpaid (sent).

A merchant sends an invoice and sets the notify_merchant and notify_customer query parameters to false to suppress the PayPal email notification. Then, the merchant manually sends the invoice link in his or her own email.