- Message:
- This request was refused.
- Description:
- The possible reasons for this failure are:
- The partial refund amount must be less than or equal to the original transaction amount.
- The partial refund amount must be less than or equal to the remaining amount.
- The partial refund amount is not valid.
- The partial refund must be the same currency as the original transaction.
- Because a complaint case exists on this transaction, only a refund of the full or full remaining amount of the transaction can be messaged.
- You are over the time limit to complete a refund on this transaction.
- Cannot do a full refund after a partial refund.
- Transaction was fully refunded.
- You cannot refund this type of transaction.
- You cannot do a partial refund on this transaction.
- The merchant account has limitations or restrictions.
- Refunds are not supported for the payer's selected payment method. Contact the payer directly to arrange a refund via alternative means.
- The time limit set by the payer's selected payment method to refund this transaction has expired. Contact the payer directly to arrange a refund via alternative means.
- We're unable to process refunds for the payer's selected payment method. Contact the payer directly to arrange a refund via alternative means.
- Please find alternate means to refund the payment to the buyer.
- Please check the amount and the currency of the transaction and try again. Alternately, please find alternate means to refund the payment to the buyer.
- Please find alternate means to refund the payment to the buyer as this type of transaction cannot be refunded.
- Please find alternate means to refund the payment to the buyer or try again after some time.
- The card account is closed or never existed. Please find alternate means to refund the payment to the buyer.
- The transaction cannot be refunded. Please find alternate means to refund the payment to the buyer.
- The transaction was refused because of suspected fraud. Please find alternate means to refund the payment to the buyer or try again after some time.
- The transaction cannot be refunded due to regulatory restrictions that are permanent or temporary. Please find alternate means to refund the payment to the buyer or try again after some time.