Unsupported payee currency
Returns from the Payments v1 API.
UNSUPPORTED_PAYEE_CURRENCY indicates that the payee's PayPal account does not support the currency specified in the transaction, and the payee cannot accept payments.Note: If an issue persists or if you have further questions, you can reach out to paypal-techsupport.com.
| Cause | Impact | Resolution |
|---|---|---|
| - Account restrictions: The payee account restrictions permit only transactions in certain currencies. - Disabled currency: The payee did not enable the specified currency in their account settings. - Region limitations: Certain regions do not make available specific currencies for the merchant account, resulting in a currency mismatch during a transaction. | - Failed payment attempt: The transaction cannot be completed using the specified currency. - Customer dissatisfaction: Unprocessable payments can cause inconvenience for both the payer and payee. | - Verify supported currencies: Change the currency code in your API request to a supported currency for the payee account. - Contact payee: Communicate with the payee to confirm their account settings and the currencies they enabled. |