Validation error

Returns from the Orders v2 or Payments v1 APIs.

Note: If an issue persists or if you have further questions, you can reach out to paypal-techsupport.com.

Cause

This error occurs when a payment attempt fails due to invalid or incomplete data in the API request. Common causes include:

• Invalid or missing fields: Required fields are missing or contain incorrect values.
• Incorrect data types: Field values do not match expected data types.
• Currency issues: Currency codes are invalid or the amount formatting is incorrect.
• Invalid JSON: The request body is not properly formatted as JSON.
• Business rules: The transaction is blocked based on the account's status or configuration.
• API version conflicts: An incorrect or outdated API version is used. Some validation rules may change between versions.

Impact

The payment process is halted, preventing the buyer from finalizing their purchase. This can lead to lost sales if the issue is not resolved promptly.

Resolution

• Review the error details: Check the error response from the API to identify the exact field and issue.
• Validate your data: Ensure all required fields are present. Verify that each field contains valid data and matches the expected format and type.
• Fix the data and retry: Update the request with correct data and resend it. This should allow the payment to process and the customer to complete their purchase.