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Submit a request for help with your PayPal Braintree sandbox or production account.

If you'd like to sign up for a Braintree account or have questions about your application, please contact our Sales team.

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Existing PayPal Braintree In-Person Merchants, Please fill the form below to Order New Hardware.


Prospective Customers, please submit request at

https://www.paypal.com/us/enterprise/contact-sales

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You may be required to verify your identity or confirm that you are an authorized signer of your Braintree account in order to access certain information and request changes.

For Device Model and Accessory Details - Please refer to https://braintree.gitbook.io/in-person

What is a Merchant ID?

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