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Submit a request for help with your PayPal Braintree sandbox or production account.

If you'd like to sign up for a Braintree account or have questions about your application, please contact our Sales team.

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Existing PayPal Braintree In-Person Merchants, Please fill the form below to Order New Hardware.


Prospective Customers, please submit request at

https://www.paypal.com/us/enterprise/contact-sales

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You may be required to verify your identity or confirm that you are an authorized signer of your Braintree account in order to access certain information and request changes.

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For Device Model and Accessory Details - Please refer to https://braintree.gitbook.io/in-person

What is a Merchant ID?

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