Set up accounts and environment

Use this path if you only need to test and manage disputes manually through the PayPal Resolution Center without integrating the Disputes API.

1. Sign up for a developer account. On successful signup, PayPal automatically creates your sandbox environment. The sandbox environment is a test environment that helps you mimic real-world transactions.
2. Retrieve sandbox account credentials to log in to your PayPal sandbox account and access the Resolution Center. To do this:
   1. Select Sandbox Accounts. By default, the environment includes a business and personal account. To create more sandbox accounts, you can select Create account.
   2. Locate the account for which you want to get credentials, and select ⋮.
   3. Select View/Edit Account to view the account email address and the system-generated password.
3. Sign in to your PayPal sandbox account using the personal sandbox credentials. In a separate browser session, sign in with the business sandbox credentials. When you test dispute workflows, use the personal account to create disputes and the business account to handle them. Verify the dispute status in both accounts.

Use this path to manage disputes manually in production without building an API integration.

Log in to your PayPal business account at the PayPal Business Dashboard. No additional setup or configuration is required to use the Resolution Center in the live environment.