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Last updated: May 21, 2026
Estimated time: 5 minutes
When handling disputes, you can upload supporting files as evidence to strengthen your case. Evidence can include receipts, delivery confirmations, photos, or other relevant documentation.
Ensure the files meet the following criteria:
.jpg, .jpeg, .gif, .png, and .pdfDispute API test reasons and simulations
Use predefined test values to simulate negative PayPal Disputes API responses in sandbox while you develop and test error handling.
Disputes lifecycle stages
Understand the dispute lifecycle stages, including inquiry, claim, and settlement. Learn about the dispute management flow and available actions at each stage.