Mass Pay integration guide

What is Mass Payments?

Mass Payments lets you send multiple payments in one batch. It's a fast and convenient way to send commissions, rebates, rewards, and general payments. You must have explicit permisson from PayPal to use Mass Payments. You submit the payment information to PayPal in the form of a payment file. PayPal processes each payment and notifies you when it is complete.

There are two ways to send your payment information:

Mass payments processing

When a Mass Payments request is executed, PayPal processes each payment in the request. PayPal takes the payment amounts from your account and attempts to put them into the recipients' PayPal accounts. If the recipients do not have PayPal accounts, PayPal notifies them that a payment is available and they must create a PayPal account to receive the payment. Payments processing can take from a couple of minutes to several hours, depending on the number of payments you are processing. PayPal will temporarily hold the total monetary value of the mass payment, plus associated fees, until processing is completed.

When the payments have been sent, PayPal sends you a notification email. You can then log in to your PayPal account and get the details of each transaction. If a payment is sent to a recipient who does not have a PayPal account, and it remains unclaimed for 30 days from the payment date, the money is returned to your PayPal account.

How do recipients get their money?

Every recipient receives an email notifying them of the payment. There are three scenarios for recipients.

Who can use mass payments?

You must have a verified PayPal Premier account or Business account before you can use Mass Payments. If you have multiple users for your PayPal account, you can grant access to one or more authorized users to have them send Mass Payments for you. For example, you can grant Mass Payments access to your bookkeeper or to your customer service agents as part of their duties.

Offer PayPal as a payout option on your site

To offer PayPal as a payout option to your customers, you only need to ask for their email address. If they have a PayPal account, they should provide the email address that they use with their PayPal account. If they don't have a PayPal account, they will be asked to sign up for one when they receive their payment notice.

Let your customers know they will receive an email from PayPal when their payment has been sent. This email contains instructions on how to access their money. Your customers will then have the option to make online purchases with their money, withdraw it to a bank account, have a check mailed to them, or request for PayPal to send them a debit card to access their funds.

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Use the Mass Payments UI