Merchant not enabled for reference transaction
Returns from the Payments v1 API.
MERCHANT_NOT_ENABLED_FOR_REFERENCE_TRANSACTION indicates that the merchant account is not configured to perform reference transactions.Note: If an issue persists or if you have further questions, you can reach out to paypal-techsupport.com.
| Cause | Impact | Resolution |
|---|---|---|
| - Unconfigured account: The merchant account is not configured or approved to handle reference transactions. Reference transactions require specific permissions and account settings that PayPal does not enable by default on all accounts. - Failed attempt: The merchant attempts a reference transaction without enabling the necessary permissions or account settings. | - Failed payment attempt: The merchant cannot process reference transactions for recurring billing, subscriptions, or other post-payment transactions. - Business disruptions: Services that depend on automated billing fail to operate. | - Contact customer support: Send a request to customer support to enable reference transactions for your account. Enabling reference transactions may require you to provide additional information about your account. - Review account settings: Configure your account settings to support reference transactions. - For more information, see Initiate future transactions. |