Card decline errors

DOCSCURRENTADVANCED

Last updated: Feb 27th, 8:01am

Understand why a card payment gets declined by looking at the card decline values included in the Orders v2 API processor_response object for card transactions.

The following tables list possible AVS and CVV error response decline values and descriptions.

AVS error response codes

 
AVS code Meaning Matched details
A Address Address only (no ZIP code)
B International "A" Address only (no ZIP code)
C International "N" None. The transaction is declined.
D International "X" Address and Postal Code
E Not allowed for MOTO (Internet/Phone) transactions Not applicable. The transaction is declined.
F UK-specific "X" Address and Postal Code
G Global Unavailable Not applicable
I International Unavailable Not applicable
M Address Address and Postal Code
N No None. The transaction is declined.
P Postal (International "Z") Postal Code only (no Address)
R Retry Not applicable
S Service not Supported Not applicable
U Unavailable Not applicable
W Whole ZIP Nine-digit ZIP code (no Address)
X Exact match Address and nine-digit ZIP code
Y Yes Address and five-digit ZIP
Z ZIP Five-digit ZIP code (no Address)
All others Error Not applicable

CVV error response codes

 
CVV2 code Meaning Matched details
E Error - Unrecognized or Unknown response Not applicable
I Invalid or Null Not applicable
M Match CVV2 / CSC
N No match None
P Not processed Not applicable
S Service not supported Not applicable
U Unknown - Issuer is not certified Not applicable
X No response Not applicable
All others Error Not applicable