Payouts payment processing
DocsLegacyLast updated: June 20th 2023, @ 6:44:12 pm
When your payout is successfully processed, recipients that already have a PayPal or Venmo account get their payment instantly. Recipients without a PayPal or Venmo account receive a notification that a payment is available. If a payment is unclaimed after 30 days, the money is returned to your account.
PayPal sends you a summary email for each payout. You can log in to your PayPal account and get payouts transaction logs.
Payout record status
Payout records can have a status of:
New | Your request for a payout has been received. |
Pending | Your payout request has been received and will be processed soon. |
Success | Funds have been credited to the recipient’s account. |
Unclaimed | The recipient for this payout does not have a PayPal account. PayPal sent the recipient a signup link to create an account. If the recipient doesn't create an account and claim the payout within 30 days, the funds are returned to your account. |
Returned | This payout item has been returned. If the funds are unclaimed for 30 days, they are returned to the sender. |
Refunded | The payout request has been refunded. |
Failed | This payout request failed, so funds are not deducted from the sender’s account. |
On Hold | This payout request is under review and on hold. |
Blocked | This payout request has been blocked. |
Denied | This payout has been denied, so funds were deducted from your account. |