B2B Customer Care - Communication Status Codes
DOCS
Last updated: Aug 15th, 7:21am
WLW's Communication Status Codes provide information about the interaction between the different systems through which data passes to complete a transaction.
These code are divided into the following groups:
See also the list of Payment Status Codes which provide information about a payment's life-cycle and the current state of a payment transaction.
Success Messages
| Code | Status Message | Description |
|---|---|---|
100 | Success | The information was successfully transmitted. |
Failure Messages
| Code | Status Message | Description |
|---|---|---|
400 | General Failure | An error of unknown cause has occurred. |
401 | Invalid Merchant URI | The value submitted for the Merchant URI attribute is not valid. |
402 | Empty Merchant URI | A Merchant URI value is required, but the attribute is empty. |
403 | Invalid Arguments | One or more of the parameter values for the method is not valid. |
404 | Empty Store Location URI | A Store Location URI value is required, but the attribute is empty. |
405 | Empty Terminal ID List | The list of terminal IDs does not contain any values. |
406 | Invalid Store Location ID | The value passed for the Store Location ID is not valid. |
407 | Merchant Not Present | The merchant provides is not a registered acceptance location. |
408 | Invalid Checkout Token | The token captured does not resolve to a valid QR Code. |
409 | Merchant Already Exists | The merchant registration failed because a merchant with that name or ID is already registered. |
410 | Empty Terminal ID | A Terminal ID value is required, but the attribute is empty. |
| 411 | Store Location Not Present | The Store Location provided does not exist as a valid acceptance location. |
412 | Merchant Authentication Failed | The merchant credentials could not be authenticated. |
413 | Merchant Transaction Confirmation Timeout | The amount of time permitted for the merchant to confirm the transaction has expired. |
414 | Merchant Transaction Void Failed | The transaction Void initiated by the merchant failed. |
415 | Invalid Customer URI | The value supplied for the Customer URI attribute is not a valid value for that field. |
416 | Invalid Device URI | The value supplied for the Device URI attribute is not a valid value for that field. |
417 | Device Type Not Found | The value supplied for the Device URI does not match that of any registered devices. |
418 | Device Already Registered | The device registration failed because a device with that identification is already registered. |
419 | Device Authentication Failed | The device could not be authenticated. |
420 | Invalid Partner URI | The value supplied for the Partner URI attribute is not a valid value for that field. |
421 | Invalid Tenant URI | The value supplied for the Tenant URI attribute is not a valid value for that field. |
422 | Invalid Issuer URI | The value supplied for the Issuer URI attribute is not a valid value for that field. |
423 | Customer Already Exists | The customer registration failed because a customer with that name or ID is already registered. |
424 | Invalid Terminal ID | The value supplied for the Terminal ID attribute is not a valid value for that field. |
444 | Request Object Null | The request object must contain a value. |
445 | Device Already Exists | The device registration failed because a device with that identification is already registered. |
446 | No Transaction Details Found | The system cannot locate any details for the specified transaction ID. |
447 | No Transaction Amount Found | The system cannot locate an amount for the specified transaction ID. |
448 | Invalid Old Password | The password cannot be reset because the current password provided is not correct. |
449 | Invalid Old PIN | The PIN cannot be reset because the current PIN provided is not correct. |
450 | Transaction Cancelled | The transaction has been successfully cancelled and no charge or refund has occurred. |
451 | Invalid Password and Device PIN | The password and device PIN provided are not valid values. |
468 | Request Still Processing | The transaction has not yet completed and the status is pending. |
485 | Refund Amount Exceeded | The amount of the refund exceeds the amount of the original purchase. |
500 | Error | An unspecified, unrecoverable error has occurred. |
501 | Error in Checkout Token Generation | The checkout token could not be generated due to an unspecified error. |
543 | Customer Not Found | The system could not locate a record for the specified customer ID. |
555 | Data Access Error | The database is currently unavailable due to an access error. |