B2B Customer Care - Payment Status Codes

DOCS

Last updated: Aug 15th, 7:20am

WLW Payment Status Codes indicate the current state of a mobile transaction engaged in an exchange of tender for purchase or refund.

For messages about the transmittal, see Communication Status Codes.

Payment Code Categories

Code Range	Description
`200-209`	Settlement Status: Information about the terms and execution of payment.
`210-219`	Authorization Status: Information about verification of all systems involved in the transaction.
`220-229`	Schedule Status: Information about the current state of processing.
`230-239`	Refund Status: Information about issuance of a credit.
`240-249`	Payment Status: Information about the state of the payment system.
`250-299`	Payment Input Failures: Explanations of payment failure due to input error.
`340-344`	Non-transaction processing status codes (Database Update Status)
`345-369`	Non-transaction processing input related failures
`370-379`	Balance Inquiry related status
`380-389`	Verification related status
`500-549`	Issuer related status
`550-599`	Merchant related status codes
`600-619`	Full reversal of payment and refund codes
`620-639`	Payment void and refund transaction status codes

Note: Codes within each range have been reserved for use by the type specified for that range. However, there is not necessarily a status assigned to every code within the range.

Payment Status Codes

Settlement Status

Code	Status Message	Description
`200`	`Approved Payment`	Payment for the transaction has been approved.
`201`	`Declined Payment`	Payment for the transaction has been declined.
`202`	`Settlement Failed`	The transaction is authorized, but the settlement failed.
`203`	`Insufficient Funds`	The account from which the payment is being drawn does not have enough money to cover the amount due.

Authorization Status

Code	Status Message	Description
`210`	`Authorization Approved`	The payment authorization has been approved.
`211`	`Authorization Failed`	Approval of the payment authorization has failed.

Schedule Status

Code	Status Message	Description
`220`	`Approved and Scheduled`	The payment authorization is approved and has been scheduled for processing.
`221`	`Scheduled`	The payment is scheduled for processing.

Refund Status

Code	Status Message	Description
`230`	`Refund Approved`	The credit transaction is accepted.
`231`	`Refund on Hold`	The transaction is awaiting settlement and cannot be refunded at this time.
`232`	`Refund Failed`	The credit transaction is declined.
`235`	`Refund Not Possible`	The refund is not permitted for this transaction.
`236`	`Refund Data Mismatch`	The data input for the refund transaction does not match that of the original purchase.
`237`	`Refund Amount Exceeded`	The refund transaction amount is in excess of the original purchase.

Payment Input Failures

Code	Status Message	Description
`250`	`Invalid Inputs`	The transaction contains one or more invalid parameter entries.
`251`	`Invalid Amount`	The amount entered is not a valid format (e.g., multiple decimal points may have been entered).
`252`	`Invalid Card Number`	The credit card number entered is not valid (e.g., too many or too few digits).
`253`	`Invalid Expiry Date`	The credit card expiration date is not a valid date.
`254`	`Expired Card`	The credit card expiration date has already passed.
`255`	`Invalid ABA`	The ABA code is not valid for the card.
`256`	`Invalid Account Number`	The account number is invalid.
`257`	`AVS Mismatch`	The transaction resulted in an AVS mismatch. The address provided does not match billing address of card holder.
`258`	`Invalid Card Code`	The card code (CVV2/CVC2/CID) is invalid.

Database Update Status

Code	Status Message	Description
`340`	`Success`	The CRUD (Create/Read/Update/Delete) operation was successful.
`341`	CRUD Not Possible	The CRUD operation cannot be completed. Please wait five minutes before retrying.

Non-transaction Input Failures

Code	Status Message	Description
`349`	Entity is Deleted	The referenced entity has been removed and cannot be retrieved.

Payment Status

Code	Status Message	Description
`240`	Duplicate Transaction	The transaction has already been submitted.
`241`	Processing Error	An error has occurred during processing. Please wait five minutes before retrying.
`242`	Gateway Processing Error	An error has occurred in transmission. Please wait five minutes before retrying.
`243`	Transaction Not Allowed	This transaction cannot be processed at the customer’s financial institution.
`244`	Transaction Under Review	The transaction is being audited.
`350`	Entity Does Not Exist	The referenced entity does not exist in the system. Recheck the ID or URI used to retrieve.
`351`	Duplicates Not Allowed	The URI provided results in a duplicate record if created. Update the existing record instead.
`352`	Empty Partner URI	A valid partner URI is required.
`353`	Empty Tenant URI	A valid tenant URI is required.
`354`	Empty Merchant URI	A valid Merchant URI is required.
`355`	Empty User Profile URI	A valid user profile URI is required.
`356`	Empty Currency URI	A valid currency URI is required.
`357`	Empty Financial Institute URI	A valid financial institute URI is required.
`358`	Empty Wallet Account URI	A valid wallet account URI is required.
`359`	Empty Payment Processor URI	A valid payment processor URI is required.
`360`	Invalid Partner URI	A valid partner URI is required.
`361`	Invalid Tenant URI	A valid tenant URI is required.
`362`	Invalid Merchant URI	A valid mobile payments URI is required.
`363`	Invalid User Profile URI	A valid user profile URI is required.
`364`	Invalid Currency URI	A valid currency URI is required.
`365`	Invalid Financial Institute URI	A valid financial institute URI is required.
`366`	Invalid Wallet Account URI	A valid wallet account URI is required.
`367`	Invalid Payment Processor URI	A valid payment processor URI is required.
`368`	Invalid Payment Image Category URI	A valid payment image category URI is required.
`369`	Invalid Payment Image URI	A valid payment image URI is required.

Balance Inquiry Status

Code	Status Message	Description
`370`	Balance Inquiry Success	The account balance was successfully retrieved.
`371`	Balance Inquiry Failure	The account balance could not be retrieved.
`372`	Balance Unavailable	The account balance is temporarily unavailable.
`373`	Balance Not Supported	The account balance could not be retrieved because that action is not supported.
`374`	Invalid Balance Amount	The account balance returned is not a valid amount.
`375`	Invalid Balance Request	The account balance could not be retrieved because the request contained invalid parameters.

Code	Status Message	Description
`380`	Verification Success	The account has been successfully verified.
`381`	Verification Failed	The account could not be verified due to an unknown error.
`382`	Verification Amount Mismatch	The amount provided does not match the account verification.
`383`	Verification Period Expired	The amount could not be verified because the allowed period has expired.
`384`	Verification Not Supported	The amount could not be verified because the action is not supported.
`385`	Verification Not Available	The amount could not be verified because the action is temporarily unavailable.
`386`	Invalid Verification Request	The amount could not be verified because the request contained invalid parameters.
`387`	Verification Initiated	The double deposit account verification is in progress, but has not completed.
`388`	Unsupported IIN	The Issuer Identification number provided is not in the supported range.

Code	Status Message	Description
`500`	Invalid Transaction	The transaction request is not valid; contact Issuer.
`501`	Suspected Fraud	A fraudulent transaction is suspected; contact Issuer.
`503`	Service Fault	The Issuer service is temporarily unavailable due to maintenance.

Code	Status Message	Description
`550`	Merchant Error	The data transmitting from the POS terminal has resulted in an error.

Full Reversal of Payment and Refund Status

Code	Status Message	Description
`600`	Full Reversal Success	The transaction was successfully reversed and refunded.
`601`	Full Reversal Denied	Reversal of the transaction is not permitted.
`602`	Full Reversal External System Failure	The transaction could not be reversed due to a failure of one or more external systems.
`603`	Full Reversal System Failure	The transaction could not be reversed due to a system failure.
`604`	Full Reversal Not Possible	The transaction could not be reversed, possibly because the reversal is not supported or the transaction has already been reversed.

Voided Payment and Refund Status

Code	Status Message	Description
`620`	Void Success	The transaction was successfully voided and refunded.
`621`	Void Denied	Voiding the transaction is not permitted.
`622`	Void External System Failure	The transaction could not be voided due to a failure of one or more external systems.
`623`	Void System Failure	The transaction could not be voided due to a system failure.
`624`	Void Not Possible	The transaction could not be voided, possibly because the transaction has already been voided or cannot be located.