API Error Codes

APILegacyLast updated: September 8th 2022, @ 6:04:23 pm


A PayPal API operation can return multiple error and warning codes.

Error codes and associated messages are sorted in ascending order by error code number, short message, and long message.

10000 to 10099

CodeComponentMessages
10001DoExpressCheckoutPayment
DoNonReferencedCredit
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
MassPay
RefundTransaction
SetExpressCheckout
TransactionSearch
SHORTButtonSource value truncated.
LONGThe transaction could not be loaded.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001BAUpdate
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPAuthorization
GetExpressCheckoutDetails
GetTransactionDetails
MassPay
RefundTransaction
SetExpressCheckout
TransactionSearch
UpdateAuthorization
SHORTInternal error.
LONGInternal error.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001DoAuthorization
DoCapture
DoExpressCheckoutPayment
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
GetExpressCheckoutDetails
RefundTransaction
UpdateAuthorization
SHORTInternal error.
LONGTransaction failed due to internal error.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
RefundTransaction
SHORTInternal error.
LONGWarning an internal error has occurred. The transaction id may not be correct.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001BillOutstandingAmount
CreateRecurringPaymentsProfile
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
MassPay
UpdateRecurringPaymentsProfile
SHORTInvalid account number.
LONGThe transaction failed as a result of invalid credit card number. Check the number or attempt with another credit card.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001DoDirectPaymentSHORTReceiving Limit exceeded.
LONGInternal error.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10001MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe MassPay receiver_type is not a recognizable type.
Note: To learn more about possible causes and corrective actions, see What is API error code 10001?.
10002MassPaySHORTAccount locked.
LONGThe user account is locked.
10002CreateBillingAgreement
DoCapture
DoNonReferencedCredit
DoExpressCheckoutPayment
DoVoid
MassPay
GetExpressCheckoutDetails
SetExpressCheckout
RefundTransaction
UpdateAuthorization
SHORTAuthentication/Authorization Failed.
LONGYou do not have permissions to make this API call.
10002DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
SetExpressCheckout
RefundTransaction
UpdateAuthorization
SHORTInternal error.
LONGAccount is locked or inactive.
10002General.SHORTInternal error.
LONGInternal error.
10002DoAuthorization
DoCapture
DoDirectPayment
DoExpressCheckoutPayment
SHORTInternal error.
LONGYou've exceeded the receiving limit. This transaction can't be completed.
10002BillAgreementUpdate
DoCapture
DoVoid
GetExpressCheckoutDetails
MassPay
SetExpressCheckout
RefundTransaction
SHORTRestricted account.
LONGAccount is restricted.
Note: Your PayPal merchant account has been restricted. Contact your PayPal account manager for resolution.
10002BillAgreementUpdate
DoExpressCheckoutPayment
SetExpressCheckout
RefundTransaction
SHORTAuthentication/Authorization Failed
LONGUsername/Password is incorrect.
10002DoExpressCheckoutPayment
SetExpressCheckout
SHORTSecurity error
LONGSecurity header is not valid.
10003RefundTransactionSHORTMissing argument.
LONGA transaction id is required.
10003RefundTransactionSHORTMissing argument.
LONGEither transactionID or PayerId is required.
10003DoExpressCheckoutPaymentSHORTMissing argument.
LONGInvoice ID is required.
10003BillOutstandingAmount
CreateRecurringPaymentsProfileDoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTMissing argument.
LONGItem name, amount and quantity are required if item category is provided.
Scenario: The merchant passed an item category as either Digital or Physical but did not also pass a name, amount, or quantity parameter.
10003GetExpressCheckoutDetails
SetExpressCheckout
SHORTMissing argument.
LONGOne or more of these giropay URLs is missing: giropaySuccessURL, giropayCancelURL, BanktxnPendingURL.
10003GetExpressCheckoutDetails
SetExpressCheckout
SHORTMissing argument.
LONGOtherPaymentMethodID is missing.
10003SetExpressCheckoutSHORTMissing argument.
LONGOtherPaymentMethodLabel is missing.
10003GetExpressCheckoutDetails
SetExpressCheckout
SHORTMissing argument.
LONGOtherPaymentMethodType is missing.
10003TransactionSearchSHORTStart date is a required parameter.
10004BillOutstandingAmount
CreateRecurringPaymentsProfile
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTCart item calculation mismatch.
LONGCart item calculation mismatch. The regular non-trial billing period amount is different than the sum of the amounts for each item in the cart.
Scenario: The regular non-trial billing period amount is different from the sum of the amounts for each item in the cart.
10004DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
UpdateAuthorization
SHORTInternal error.
LONGInvalid argument.
10004DoUATPExpressCheckoutPayment
RefundTransaction
SHORTInternal error.
LONGTransaction refused because of an invalid argument. See additional error messages for details.
10004DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed.
10004GetExpressCheckoutDetailsSHORTInvalid transaction type.
LONGYou can not get the details for this type of transaction
10004BillOutstandingAmount
CreateRecurringPaymentsProfile
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTTax calculation mismatch.
LONGTax calculation mismatch. The tax amount for the regular non-trial billing period is different than the sum of the tax for each item in the cart.
Scenario: The tax for the regular non-trial billing period is different from the sum of the tax for each item in the cart.
10004RefundTransactionSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGA transaction id is required.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGAllowPushFunding value specified is invalid. It must be 0 or 1 or an empty string.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGAuction item id is not valid.
10004MassPay
TransactionSearch
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGCurrency is not supported.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGEnd date is invalid.
10004SetCustomerBillingAgreementSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid argument; BillingType input field is set to None.
10004BAUpdateSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid argument; description field or custom field is empty and the status is active.
Note: Check the description and custom fields of the billing agreement. Either the description or custom field is empty and the status is active or the contents of one of these fields exceeds the maximum field length.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid character in parameter. Invalid characters include 0x0, 0x1, 0x3, 0x5, 0x7, 0x8, 0xb, 0x1a, and 0x1b.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay buyer feedback overall negative count.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay buyer feedback overall positive count.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay buyer feedback recent negative count.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay buyer feedback recent positive count.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay buyer feedback total negative count.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay buyer feedback total positive count.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay item buyer protection type.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay item payment hold risk.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay item transaction date.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay seller feedback overall negative count.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay seller feedback overall positive count.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay seller feedback recent negative count.
10004DoExpressCheckoutPaymentSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay seller feedback recent positive count.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay seller feedback total negative count.
10004SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay seller feedback total negative count.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid eBay seller feedback total positive count.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid item URL.
10004DoReferenceTransactionSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid payment type argument.
10004SetCustomerBillingAgreement
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid value for request billing address parameter.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGMultiple eBay order IDs not allowed.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGOtherPaymentMethodType is invalid.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGPayer email is invalid.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGReceipt id is not valid.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGReceiver can only be specified for payments you've received.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGReceiver email is invalid.
10004SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGRegistrationDate of buyer is invalid.
10004DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGSellerRegistrationDate is invalid.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGStart date is invalid.
10004GetTransactionDetailsSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGStore ID is required if Terminal ID is specified.
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe amount exceeds the max limit of a single mass pay item
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe amount is less than or equal to zero
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe amount is missing.
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe amount is not a valid number.
10004DoDirectPaymentSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe amount specified is invalid. Make sure any punctuation marks are in the correct places.
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe currency is missing.
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe note string length exceeds the maximum limit of 4000 characters.
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe number of input records is greater than maximum allowed.
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe number of input records is less than or equal to zero
10004RefundTransactionSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe partial refund amount must be a positive amount.
10004GetExpressCheckoutDetailsSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe transaction could not be loaded.
10004DoAuthorization
DoCapture
DoExpressCheckoutPayment
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
GetExpressCheckoutDetails
MassPay
RefundTransaction
SetExpressCheckout
TransactionSearch
UpdateAuthorization
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe transaction id is not valid.
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe unique id string contains a space as a character.
10004MassPaySHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe unique id string length exceeds the maximum limit of 30 characters.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGTransaction class is not supported.
10004DoExpressCheckoutPayment
GetExpressCheckoutDetails
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGTransaction refused because of an invalid argument. See additional error messages for details.
10004BillOutstandingAmount
CreateRecurringPaymentsProfile
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGYou are not signed up to accept payment for digitally delivered goods.
Scenario: Merchant is not signed up for digital goods but passed item category as Digital.
10004TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGYou can not search for a transaction id and a receipt id.
10004RefundTransactionSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGYou can not specify a partial amount with a full refund.
10004SetExpressCheckout
DoExpressCheckoutPayment
DoAuthorization
DoCapture
DoReferenceTransaction
DoUATPAuthorization
DoUATPExpressCheckoutPayment
RefundTransaction
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGCurrency does not support decimal precision.
10005SetExpressCheckoutSHORTOption not supported.
LONGMerchant not enabled to use enhanced checkout data.
10005SetExpressCheckoutSHORTOption not supported.
LONGMerchant not enabled to use OtherPaymentMethodDetails.
10005RefundTransactionSHORTOption not supported.
LONGRefund Advice is not supported without transactionID.
10005SetExpressCheckoutSHORTOption not supported.
LONGTransaction ID is not supported.
10006General.SHORTVersion error.
LONGVersion is not supported.
10007GetExpressCheckoutDetailsSHORTPermission denied.
LONGYou do not have permission to get the details of this transaction
10007DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORTPermission denied.
LONGBecause this order has either an outstanding order authorization or a recorded capture, it cannot be moved.
10007DoUATPAuthorization
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
SHORTPermission denied.
LONGYou do not have permission to make this API call.
10007DoAuthorization
DoCapture
DoExpressCheckoutPayment
DoNonReferencedCredit
DoReauthorization
DoVoid
MassPay
RefundTransaction
SetExpressCheckout
UpdateAuthorization
SHORTPermission denied.
LONGYou do not have permission to make this API call.
Note: You do not have a verified ACH.
10007TransactionSearchSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGYou do not have permission to make this API call.
10007DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
SHORTPermission denied.
LONGBecause this order has either an outstanding order authorization or a recorded capture, it cannot be moved.
10008General.SHORTSecurity error.
LONGSecurity header is not valid.
10009DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
RefundTransaction
UpdateAuthorization
SHORTTransaction refused.
LONGAccount is locked or inactive.
Note: Try the request again later or close the order.
10009RefundTransactionSHORTTransaction refused.
LONGAccount is restricted.
10009RefundTransactionSHORTTransaction refused.
LONGPartial refunds can't be offered at this time because there is an open case on this transaction. Visit the PayPal Resolution Center to review this case.
10009RefundTransactionSHORTTransaction refused.
LONGCan not do a full refund after a partial refund.
10009RefundTransactionSHORTTransaction refused.
LONGRefund failed as receiver account is closed.
10009DoExpressCheckoutPayment
DoReferenceTransaction
RefundTransaction
SHORTTransaction refused.
LONGThe account for the counterparty is locked or inactive.
Note: Merchant is locked/close/restricted.
10009RefundTransactionSHORTTransaction refused.
LONGThe partial refund amount is not valid.
10009RefundTransactionSHORTTransaction refused.
LONGThe partial refund amount must be less than or equal to the original transaction amount.
Note: The partial refund amount must be less than or equal to the remaining amount.
10009RefundTransactionSHORTTransaction refused.
LONGThe partial refund must be the same currency as the original transaction
10009RefundTransactionSHORTTransaction refused.
LONGThe PayerID is invalid.
Note: The PayerID is invalid. Make the API call again with a valid PayerID.
10009RefundTransactionSHORTTransaction refused.
LONGThis transaction already has a chargeback filed.
10009RefundTransaction
Authorization and capture
SHORTTransaction refused.
LONGThis transaction has already been fully refunded.
10009RefundTransactionSHORTTransaction refused.
LONGYou are over the time limit to perform a refund on this transaction
10009RefundTransactionSHORTTransaction refused.
LONGYou can not do a partial refund on this transaction
10009RefundTransactionSHORTTransaction refused.
LONGYou can not refund this type of transaction
10009RefundTransactionSHORTTransaction refused.
LONGYou do not have a verified ACh.
Note: This error occurs because you do not have sufficient funds in your PayPal balance to cover the amount of the refund and your PayPal account does not have an associated verified bank account. Be sure that you have sufficient funds in your PayPal balance and that you have verified the associated bank account.
10009RefundTransactionSHORTTransaction refused.
LONGYou have not filled out the Direct Debit Instruction
10010DoReferenceTransaction
SetExpressCheckout
SHORTInvalid Invoice.
LONGNon-ASCII invoice id is not supported.
Note: Non-ASCII characters are used in InvoiceID field.
10010DoCaptureSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid argument.
10011DoAuthorization
DoVoid
RefundTransaction
UpdateAuthorization
SHORTInvalid transaction id value.
LONGTransaction refused because of an invalid transaction id value.
10014BAUpdate
BillOutstandingAmount
CreateBillingAgreement
CreateRecurringPaymentsProfile
DoAuthorization
DoCapture
DoDirectPayment
DoExpressCheckoutPayment
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
GetBillingAgreementCustomerDetails
GetExpressCheckoutDetails
GetRecurringPaymentsProfileDetails
GetTransactionDetails
ManagePendingTransactionStatus
ManageRecurringPaymentsProfileStatus
MassPay
RefundTransaction
SetCustomerBillingAgreement
SetExpressCheckout
TransactionSearch
UpdateAuthorization
UpdateRecurringPaymentsProfile
SHORTAPI call was rate limited.
LONGThe API call has been denied as it has exceeded the permissible call rate limit.
10069DoDirectPayment
DoReferenceTransaction
SHORTPayment refused due to risk; user notification necessary.
LONGPayment could not be completed due to a sender account issue. Please notify the user to contact PayPal Customer Support.
Note: Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service.

10100 to 10199

CodeComponentMessages
10101SetExpressCheckoutSHORTOption not supported.
LONGExpress Checkout temporarily unavailable. Please try later.
10101General.SHORTThis API Temporarily Unavailable.
LONGThis API is temporarily unavailable. Please try later.
10102DoDirectPayment
SetExpressCheckout
SHORTPaymentAction of Order Temporarily Unavailable.
LONGPaymentAction of Order is temporarily unavailable. Try later or use other PaymentAction.
10103DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTPlease use another Solution Type.
LONGYour Solution Type is temporarily unavailable. If possible, please use another Solution Type.

10200 to 10299

CodeComponentMessages
10201DoReferenceTransactionSHORTAgreement canceled.
LONGBilling Agreement was canceled.
Note: Inform the customer that the billing agreement has been canceled and the customer needs to create a new one. Offer the customer the chance to signup for a new billing agreement through Express Checkout.
10201BAUpdateSHORTBilling Agreement was canceled.
LONGBilling Agreement was canceled.
Note: Billing agreement has been canceled.
10202DoReferenceTransactionSHORTExceed max
LONGTransaction would exceed user's monthly maximum
Note: The customer would exceed the monthly maximum allowed on the billing agreement. Offer the customer the chance to sign up for a new billing agreement through Express Checkout.
10203DoReferenceTransactionSHORTAction required.
LONGTransaction failed, action required by user.
10204BAUpdate
DoReferenceTransaction
SHORTUser's account is closed or restricted.
LONGUser's account is closed or restricted.
Note: Inform the customer that PayPal declined the transaction. Contact PayPal Customer Service.
10205DoReferenceTransactionSHORTRisk.
LONGTransaction refused due to risk model.
Note: Inform the customer that PayPal declined the transaction. Contact PayPal Customer Service.
10206DoReferenceTransactionSHORTDuplicate.
LONGTransaction was already processed.
10207DoReferenceTransactionSHORTRetry.
LONGTransaction failed but user has alternate funding source.
Note: Retry the transaction with an alternate funding source.
10209BAUpdate
DoReferenceTransaction
SHORTDisabled.
LONGPreapproved Payments not enabled.
Note: Merchant is not enabled for pre-approved payments (PAP). Applies only to deprecated PAP billing agreements.
10210DoReferenceTransactionSHORTNo Funding.
LONGTransaction failed because has no funding sources.
Note: Payee has no funding sources.
10211BAUpdateSHORTInvalid billing agreement Id.
LONGInvalid transaction or billing agreement ID; could not find Billing Agreement in database.
10211DoReferenceTransactionSHORTInvalid MP Id.
LONGInvalid MP ID.
10212DoReferenceTransactionSHORTProfile preference setting.
LONGA profile preference is set to automatically deny certain transactions.
Note: A profile preference is set that automatically denies this kind of transaction.
10213DoReferenceTransactionSHORTInvalid Soft Descriptor.
LONGThe soft descriptor passed in contains invalid characters.
10214DoReferenceTransactionSHORTSoft descriptor format error.
10215
(Warning)
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoAuthorization
DoCapture
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPAuthorization
DoUATPExpressCheckoutPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTSoft Descriptor truncated.
LONGThe soft descriptor passed in was truncated.
10216BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTConfirmed address required.
LONGTransaction refused because a confirmed address is not available.
10217
Warning.
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTSoft Descriptor City truncated.
LONGThe SoftDescriptorCity field was truncated.
10218
(Warning)
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTSoft Descriptor modified.
LONGIllegal characters were removed from the SoftDescriptor field.
10219
Warning.
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTSoft Descriptor City modified.
LONGIllegal characters were removed from the SoftDescriptorCity field.
10220
(Warning)
BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTSoft Descriptors ignored.
LONGThe Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

10300 to 10399

CodeComponentMessages
10301MassPaySHORTUser not allowed.
LONGThe user is not allowed to send money through Mass Pay.
10303MassPaySHORTRestricted account.
LONGAccount is restricted.
10304MassPaySHORTUnconfirmed email.
LONGThe user account has unconfirmed email.
10305MassPaySHORTLimit Exceeded.
LONGThe user account needs to have its sending limit removed in order to make a mass payment.
10306MassPaySHORTLimit Exceeded.
LONGThe user's international account needs to have its sending limit removed in order to make a mass payment.
10307MassPaySHORTReceive only account.
LONGThe user account is receive only and therefore cannot send payments out.
10308MassPaySHORTMassPay server configuration error.
LONGThere is some configuration error.
10309MassPaySHORTMassPay server unavailable.
LONGThe mass pay server is unavailable.
10310MassPaySHORTUnable to create payment.
LONGUnable to create payments for MassPay
10311MassPaySHORTUnable to submit payment.
LONGUnable to submit payments for MassPay
10312MassPaySHORTMassPay server error.
LONGThe MassPay server has reported errors.
10313MassPaySHORTMassPay Invalid Data
LONGThe MassPay input file includes invalid data
10314MassPaySHORTMassPay input parse error.
LONGThe input to the MassPay server is incorrect. Please make sure that you are using a correctly formatted input.
10317MassPaySHORTMassPay Invalid Email.
LONGThe MassPay input file includes invalid Email.
10320MassPaySHORTInternal error.
LONGInternal error.
10321MassPaySHORTInsufficient funds.
LONGThe account does not have sufficient funds to do this MassPay
10326MassPaySHORTMassPay Invalid Receiver type.
LONGVerify the receiver type and ensure that no non-ascii characters are used.
10327MassPaySHORTMassPay Invalid UserId.
LONGThe MassPay input file includes invalid UserId.

10400 to 10499

CodeComponentMessages
10400DoReferenceTransactionSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGOrder total is missing.
Note: TotalOrder amount is missing.
10400SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGOrderTotal is missing.
10401DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGOrder total is invalid.
Note: TotalOrder amount is invalid.
10401DoDirectPaymentSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGOrder total is missing.
10402DoReferenceTransaction
SetExpressCheckout
SHORTAuthorization only is not allowed for merchant.
LONGThis merchant account is not permitted to set PaymentAction to Authorization. Please contact Customer Service.
Note: Merchant is not eligible for auth settlement.
10404SetCustomerBillingAgreement
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGReturnURL is missing.
Note: ReturnURL tag has no content.
10405SetCustomerBillingAgreement
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGCancelURL is missing.
Note: CancelURL tag has no content.
10406DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
RefundTransaction
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe PayerID value is invalid.
Note: Merchant account number is invalid.
10407SetCustomerBillingAgreement
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid buyer email address (BuyerEmail).
Note: The BuyerEmail tag is formatted incorrectly or violates SMTP protocol-defined email address format or is empty.
10408DoExpressCheckoutPayment
GetExpressCheckoutDetails
SHORTExpress Checkout token is missing.
LONGExpress Checkout token is missing.
10408CreateBillingAgreement
GetBillingAgreementCustomerDetails
SHORTMissing token
LONGToken is missing.
10409CreateBillingAgreement
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetBillingAgreementCustomerDetails
GetExpressCheckoutDetails
SetExpressCheckout
SHORTYou're not authorized to access this info.
LONGExpress Checkout token was issued for a merchant account other than yours.
Note: Token belongs to a different merchant.
10410CreateBillingAgreement
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetBillingAgreementCustomerDetails
GetExpressCheckoutDetails
SetExpressCheckout
SHORTInvalid token.
LONGInvalid token.
Note: Token is invalid.
10411CreateBillingAgreement
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetBillingAgreementCustomerDetails
SetExpressCheckout
SHORTThis Express Checkout session has expired.
LONGThis Express Checkout session has expired. Token value is no longer valid.
Note:

To inform the customer that the Express Checkout transaction has expired and must be restarted, display an error message and provide a button that enables the customer to restart the Express Checkout flow and redirect him or her back to PayPal to approve the use of PayPal again.

Because you are restarting the entire checkout process, do not reuse the expired token value in the SetExpressCheckout request. However, because you already know the final OrderTotal, be sure to update the value for that element, if appropriate. You might also want to update the values for ReturnURL and CancelURL, if necessary.

10412DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTDuplicate invoice.
LONGPayment has already been made for this InvoiceID.
Note:

PayPal checks that InvoiceID values are unique for any particular merchant. If you send an InvoiceID value that is already associated with another transaction in the PayPal system, PayPal returns this error code. Inform the customer and redirect him or her to restart the Express Checkout flow. However, you might not be able to correct this error during an actual checkout. In this case, modify your implementation of Express Checkout to ensure that you generate unique invoice ID numbers.

This error can also occur if you make a second DoExpressCheckoutPayment API call for the same payment.

10413DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe totals of the cart item amounts do not match order amounts.
Note: Be sure that the total of the payment detail item parameters, such as ItemTotal, HandlingTotal, TaxTotal, and so on, add up to the order total.
10414DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
RefundTransaction
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe amount exceeds the maximum amount for a single transaction.
10415DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGA successful transaction has already been completed for this token.
Note: PayPal enables the use of an Express Checkout token only once for a successful transaction. If you determine that your buyers are clicking your Place Order button twice, PayPal recommends that you disable the button after your buyer clicks it. To learn more about possible causes and corrective actions, see What is API error code 10415?.
10416DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGYou have exceeded the maximum number of payment attempts for this token.
Note: The transaction failed and subsequent retries have expired the token. In the event of a failed transaction, do not retry the DoExpressCheckoutPayment API call.
10417DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SHORTTransaction cannot complete.
LONGInstruct the customer to retry the transaction using an alternative payment method from the customer's PayPal wallet. The transaction did not complete with the customer's selected payment method.
Note: The account is not associated with a usable funding source. A credit card or billing agreement is required to complete payment. Inform the buyer that PayPal is unable to process the payment, and redisplay alternative payment methods with which the buyer can pay. You can also ask the buyer to contact PayPal Customer Service. For automatic payments, this information can be sent by email to the customer. You can also inform the buyer to contact the customer service department of the card issuing bank.
10418DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe currencies of the shopping cart amounts must be the same.
Note: Currencies in the shopping cart must be the same.
10419DoExpressCheckoutPaymentSHORTExpress Checkout PayerID is missing.
LONGExpress Checkout PayerID is missing.
Note: Obtain and specify the PayerID. See obtain approved payment details.
10420DoExpressCheckoutPaymentSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGExpress Checkout PaymentAction is missing.
10420DoReferenceTransactionSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGPaymentAction tag is missing.
Note: PaymentAction tag is missing.
10421DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORTThis Express Checkout session belongs to a different customer.
LONGThis Express Checkout session belongs to a different customer. Token value mismatch.
Note: Verify that your programs properly associate the Token and PayerID values.
10422DoExpressCheckoutPaymentSHORTCustomer must choose new funding sources.
LONGThe customer must return to PayPal to select new funding sources.
10423DoExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThis transaction cannot be completed with PaymentAction of Authorization.
10424DoCapture
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
UpdateAuthorization
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGShipping address is invalid.
Note: PayPal recommends that you return your buyer to PayPal to review and approve new valid funding sources. Although this error is rare, you should consider trapping the error to display a message to the buyer describing what happened, along with a button or hyperlink that enables the buyer to return to PayPal.
10425SetExpressCheckoutSHORTExpress Checkout has been disabled for this merchant.
LONGExpress Checkout has been disabled for this merchant. Please contact Customer Service.
10426DoAuthorization
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGItem total is invalid.
Note: ItemTotal amount is invalid.
10427DoAuthorization
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGShipping total is invalid.
Note: ShippingTotal amount is invalid.
10428DoAuthorization
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGHandling total is invalid.
Note: HandlingTotal amount is invalid.
10429DoReferenceTransactionSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGItem sales tax is invalid.
Note: PaymentDetailsItem.Tax field is invalid. Warning only. API executes.
10429DoAuthorization
DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGTax total is invalid.
Note: TaxTotal amount is invalid.
10430DoDirectPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGItem amount is missing.
Note: PaymentDetailsItem.Amount field is missing. Warning only. API executes.
10431DoExpressCheckoutPaymentSHORTItem amount is invalid.
LONGItem amount is invalid.
10432DoDirectPaymentSHORTInvalid argument.
LONGInvoice ID value exceeds maximum allowable length.
10432DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvoice ID value exceeds maximum allowable length.
Note: InvoiceID field is too long. Maximum length is 256 alphanumeric characters.
10433DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGValue of OrderDescription element has been truncated.
Note: OrderDescription field is too long. Maximum length is 127 alphanumeric characters. Warning only. API executes.
10434DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGValue of Custom element has been truncated.
Note: Custom field is too long. Maximum length is 256 alphanumeric characters. Warning only. API executes.
10435DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe customer has not yet confirmed payment for this Express Checkout session.
10436SetCustomerBillingAgreement
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGPageStyle value exceeds maximum allowable length.
Note: PageStyle tag is too long.
10437SetCustomerBillingAgreement
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGcpp-header-image value exceeds maximum allowable length.
Note: cpp_header_image tag is too long. Maximum length is 127 alphanumeric characters.
10438SetCustomerBillingAgreementSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGcpp-header-border-color value exceeds maximum allowable length.
Note: cpp_header_border_color tag is too long. Valid value is a six-character HTML hexadecimal ASCII color code.
10438SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGcpp-header-image value exceeds maximum allowable length.
Note: Maximum length is 127 single-byte alphanumeric characters.
10439SetCustomerBillingAgreementSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGcpp-header-back-color value exceeds maximum allowable length.
Note: cpp_header_back_color tag is too long. Valid value is a six-character HTML hexadecimal ASCII color code.
10439SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGcpp-header-image value exceeds maximum allowable length.
Note: Maximum length is 127 single-byte alphanumeric characters.
10440SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGcpp-header-image value exceeds maximum allowable length.
Note: Maximum length is 127 single-byte alphanumeric characters.
10440SetCustomerBillingAgreementSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGcpp-payflow-color value exceeds maximum allowable length.
Note: cpp_payflow_color tag is too long. Valid value is a six-character HTML hexadecimal ASCII color code.
10441DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe NotifyURL element value exceeds maximum allowable length.
Note: NotifyURL field is too long. Character length and limitations: 2048 single-byte alphanumeric characters.
10442DoExpressCheckoutPayment
DoReferenceTransaction
SetExpressCheckout
SHORTButtonSource value truncated.
LONGThe ButtonSource element value exceeds maximum allowable length.
Note: ButtonSource field is too long. Character length and limitations: 32 single-byte alphanumeric characters. Warning only. API executes.
10443DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThis transaction cannot be completed with PaymentAction of Order.
10444DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe transaction currency specified must be the same as previously specified.
10445DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
RefundTransaction
SHORTThis transaction cannot be processed at this time. Please try again later.
LONGThis transaction cannot be processed at this time. Please try again later.
Note: Inform the customer that an error occurred and to retry the transaction. Offer the customer a quick link to restart the Express Checkout flow and redirect the customer back to PayPal. If the issue continues, instruct the customer to contact Merchant Technical Support.
10446SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGSale is only allowed PaymentAction.
10448DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORTUnconfirmed email.
LONGA confirmed email is required to make this API call.
10449DoUATPExpressCheckoutPaymentSHORTError occurred in communicating to eBay.
LONGOrder not found.
10452DoUATPExpressCheckoutPaymentSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThis transaction cannot be completed with Auction Items.
10457DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGeBay API creation error.
10458DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGeBay API unknown failure.
10459DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGeBay API error.
10460DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGParsing error.
10461DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGItem number invalid, removed, or unavailable.
10462DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGOrder not found.
10463DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGeBay user password incorrect.
10464DoUATPExpressCheckoutPaymentSHORTError occurred in communicating to eBay.
LONGeBay user invalid.
10464SetExpressCheckoutSHORTError occurred in communicating to eBay.
LONGItem ID and Transaction ID mismatch.
10465SetExpressCheckoutSHORTError occurred in communicating to eBay.
LONGeBay user invalid.
10465DoUATPExpressCheckoutPaymentSHORTError occurred in communicating to eBay.
LONGItem ID and Transaction ID mismatch.
10467DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGDuplicate Item ID.
10468DoUATPExpressCheckoutPaymentSHORTError occurred in communicating to eBay.
LONGDuplicate Order ID.
10468SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGDuplicate Order Id.
10469SetExpressCheckoutSHORTPaymentAction of Order Temporarily Unavailable.
LONGExpress Auctions is unavailable.
10470SetExpressCheckoutSHORTWowo flag is off for ExpressO feature.
LONGSolution Type passed as Sole while ExpressO feature is turned off
10471SetCustomerBillingAgreement
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGReturnURL is invalid.
Note: ReturnURL tag contains invalid URL.
10472SetCustomerBillingAgreementSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGCancelURL is invalid.
Note: The CancelURL tag contains an invalid URL.
10472SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGCancelURL is missing.
10473DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTError occurred in communicating to eBay.
LONGMultiple Order IDs are not supported.
10474SetExpressCheckoutSHORTInvalid Data.
LONGThis transaction cannot be processed. The country code in the shipping address must match the buyer's country of residence.
10474DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
UpdateAuthorization
SHORTInvalid Data.
LONGThis transaction cannot be processed. The shipping country is not allowed by the buyer's country of residence.
Note: The buyer selects the country of residence when they sign up for their PayPal account. The country of residence displays after the dash in the title on the Account Overview page.
10475DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThis transaction cannot be completed with PaymentAction of Sale.
10476SetExpressCheckoutSHORTInvalid Data.
LONGMaximum number of billing agreements exceeded.
10476SetCustomerBillingAgreementSHORTTransaction refused because of an invalid argument. See additional error messages for details.
10477SetExpressCheckoutSHORTInvalid Data.
LONGMore than one billing agreement specified for reference transaction
10477SetCustomerBillingAgreementSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGShipping address is invalid.
10478BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
SetExpressCheckout
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGRecurring payments profile description must be provided if the billing agreement type is recurring payments.
10479SetExpressCheckoutSHORTInvalid Data.
LONGBilling agreement types cannot be mixed in the same request.
10480SetExpressCheckoutSHORTInvalid Data.
LONGInvalid billing agreement type.
10481DoExpressCheckoutPaymentSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGPaymentAction of Authorization is not allowed with Unilateral and Non-Credentialed authentication.
10482DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGPaymentAction of Order is not allowed with Unilateral and Non-Credentialed authentication.
10485DoExpressCheckoutPayment
GetExpressCheckoutDetails
SHORTPayment not authorized.
LONGPayment has not been authorized by the user.
Note: Redirect the customer to PayPal for approval.
10486DoExpressCheckoutPaymentSHORTThis transaction couldn't be completed.
LONGThis transaction couldn't be completed. Please redirect your customer to PayPal.
Note: Use the existing token to redirect the customer back to PayPal to select a different funding source or add a funding source. For more information, see How To Recover from Funding Failure Error Code 10486 in Express Checkout.

10500 to 10599

CodeComponentMessages
10500DoDirectPaymentSHORTInvalid Configuration.
LONGThis transaction cannot be processed due to an invalid merchant configuration.
Note: Occurs when you have not agreed to the billing agreement.
10501BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Configuration.
LONGThis transaction cannot be processed due to an invalid merchant configuration.
Note: Occurs when the billing agreement is disabled or inactive.
10502BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed. Please use a valid credit card.
Note: The credit card is expired.
10504DoDirectPayment
DoReferenceTransaction
SHORTThe CVV2 is invalid.
LONGThis transaction cannot be processed. Please enter a valid Credit Card Verification Number.
Note: The credit card verification code (CVC) provided is invalid. The CVC is between three and four digits long.
10505BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: The transaction was refused because the AVS response returned the value of N, and the merchant account cannot accept such transactions.
10507BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Configuration.
LONGThis transaction cannot be processed. Please contact PayPal Customer Service.
Note: Your PayPal account is restricted. For more information, contact PayPal.
10508BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a valid credit card expiration date.
Note: The expiration date must be a two-digit month and four-digit year.
10509BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed.
Note: You must submit an IP address of the buyer with each API call.
10510BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThe credit card type is not supported. Try another card type.
Note: The credit card type entered is not currently supported by PayPal.
10511BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed.
Note: The merchant selected an value for the PaymentAction field that is not supported.
10512BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a first name.
Note: The first name of the buyer is required for this merchant.
10513BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a last name.
Note: The last name of the buyer is required for this merchant.
10519DoDirectPaymentSHORTInvalid Data.
LONGPlease enter a credit card.
Note: The credit card field was blank.
10520DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed.
Note: The total amount and item amounts do not match.
10521DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a valid credit card.
Note: The credit card entered is invalid.
10523DoDirectPaymentSHORTInternal error.
LONGThis transaction cannot be processed.
10525DoDirectPayment
DoReferenceTransaction
SHORTInvalid Data.
LONGThis transaction cannot be processed. The amount to be charged is zero.
Note: The merchant entered an amount of zero.
10526DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed. The currency is not supported at this time.
Note: The currency code entered is not supported.
10527BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a valid credit card number and type.
Note: CreditCardNumber and/or CreditCardType is invalid.
10534DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed. Please enter a valid credit card number and type.
Note: The credit card entered is currently restricted by PayPal. For more information, contact PayPal.
10535BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTGateway Decline.
LONGThis transaction cannot be processed. Please enter a valid credit card number and type.
Note: This error can also be returned if you pass an industry standard test credit card number in the Live environment.
10536DoDirectPaymentSHORTInvalid Data.
LONGThe transaction was refused as a result of a duplicate invoice ID supplied. Attempt with a new invoice ID.
Note: The merchant entered an invoice ID that is already associated with a transaction by the same merchant. By default, the invoice ID must be unique for all transactions. To change this setting, log into PayPal or contact customer service.
10537DoDirectPaymentSHORTFilter Decline.
LONGThis transaction cannot be processed.
Note: The transaction was declined by the country filter managed by the merchant. To accept this transaction, change your risk settings on PayPal.
10537DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPAuthorization
DoUATPExpressCheckoutPayment
RefundTransaction
SetExpressCheckout

UpdateAuthorization
SHORTRisk Control Country Filter Failure.
LONGThe transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings.
Note: Transaction refused due to country monitor risk control.
10538DoDirectPaymentSHORTFilter Decline.
LONGThis transaction cannot be processed.
Note: The transaction was declined by the maximum amount filter managed by the merchant. To accept this transaction, change your risk settings on PayPal.
10538DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
RefundTransaction
SetExpressCheckout
SHORTRisk Control Max Amount Failure.
LONGThe transaction was refused because the maximum amount was exceeded as a result of your Maximum Amount Risk Control Settings.
Note: Transaction refused due to max amount risk control.
10539DoDirectPaymentSHORTFilter Decline.
LONGThis transaction cannot be processed.
Note: PayPal declined the transaction. For more information, contact PayPal.
10539DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
RefundTransaction
SetExpressCheckout
SHORTPayment declined by your Risk Controls settings: PayPal Risk Model.
LONGPayment declined by your Risk Controls settings: PayPal Risk Model.
Note: Retry the request with a PayPal-supported currency.
10540DoDirectPaymentSHORTInvalid Data.
LONGThe transaction cannot be processed due to an invalid address.
Note: The transaction was declined by PayPal because of an invalid address.
10541DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed. Please enter a valid credit card number and type.
Note: The credit card entered is currently restricted by PayPal. For more information, contact PayPal.
10541DoNonReferencedCreditSHORTTransaction cannot be processed.
LONGPlease use a different payment card.
10542DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a valid email address.
Note: The email address provided by the buyer is in an invalid format.
10542DoNonReferencedCreditSHORTInvalid Email Address.
LONGThis transaction cannot be processed. Please enter a valid email address.
10544BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: PayPal declined the transaction. For more information, contact PayPal.
10544BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTThis transaction cannot be processed.
LONGPlease use a different payment card.
10545DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: The transaction was declined by PayPal because of possible fraudulent activity. For more information, contact PayPal.
10546DoDirectPayment
DoReferenceTransaction
SHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: IP fraud models failed. The transaction was declined by PayPal because of possible fraudulent activity on the IP address. For more information, contact PayPal.
10547DoDirectPaymentSHORTInternal error.
LONGThis transaction cannot be processed.
Note: None. This is a PayPal internal error.
10548BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Configuration.
LONGThis transaction cannot be processed. The merchant's account is not able to process transactions.
Note: The merchant account attempting the transaction is not a business account at PayPal. Check your account settings.
10549DoDirectPaymentSHORTInvalid Configuration.
LONGThis transaction cannot be processed. The merchant's account is not able to process transactions.
Note: The merchant account attempting the transaction cannot process direct payment transactions. For more information, contact PayPal.
10550BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Configuration.
LONGThis transaction cannot be processed.
Note: Access to Direct Payment was disabled for your account. For more information, contact PayPal.
10552DoDirectPaymentSHORTInvalid Configuration.
LONGThis transaction cannot be processed.
Note: The merchant account attempting the transaction does not have a confirmed email address with PayPal. Check your account settings.
10553DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: The merchant attempted a transaction where the amount exceeded the upper limit for that merchant.
10554DoReferenceTransactionSHORTPayment declined by your AVS Risk Controls Setting.
LONGThis transaction cannot be processed.
10554DoCapture
DoDirectPayment
SHORTPayment declined by your AVS Risk Controls Setting.
LONGThe transaction was refused.
Note: The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant set the filter to decline a transaction when the AVS returns a no match (AVS = N).
10555DoReferenceTransactionSHORTPayment declined by your AVS Risk Controls Setting.
LONGThis transaction cannot be processed.
10555DoDirectPaymentSHORTPayment declined by your AVS Risk Controls Setting.
LONGThe transaction was refused.
Note: The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant set the filter to decline a transaction when the AVS returns a partial match.
10556DoReferenceTransaction
SHORTPayment declined by your AVS Risk Controls Setting.
LONGThis transaction cannot be processed.
10556DoDirectPaymentSHORTPayment declined by your AVS Risk Controls Setting.
LONGThe transaction was refused.
Note: The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant set the filter to decline transactions when the AVS is unsupported.
10557DoDirectPaymentSHORTProfile preference setting.
LONGA profile preference is set to automatically deny certain transactions.
10558DoDirectPaymentSHORTCurrency Not Supported for Card Type.
LONGYour processor is unable to process the Card Type in the currency requested. Try another card type.
10560DoReferenceTransactionSHORTInvalid Data.
LONGThe issue number of the credit card is invalid.
Note: IssueNumber is invalid.
10561BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter complete billing address.
10562DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a valid credit card expiration year.
10563DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a valid credit card expiration month.
10564DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: There was a problem processing this transaction.
10565BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTMerchant country unsupported.
LONGThe merchant country is not supported.
10566DoDirectPayment
DoNonReferencedCredit
SHORTCredit card type unsupported.
LONGThe credit card type is not supported.
Note: To enable this support feature, Canadian merchants that receive this error for a Canadian-issued Visa debit card can contact PayPal support or opt-in by logging into paypal.com.
10567DoReferenceTransactionSHORTInvalid Data.
LONGA Start Date or Issue Number is required.
Note: None of Start date or issue number is specified (only applies to Switch credit cards).
10567DoDirectPaymentSHORTInvalid Data.
LONGA Start Date or Issue Number is required.
10570DoDirectPaymentSHORTAuthorization is not supported for this funding source.
LONGAuthorization is not supported for this funding source.
10571DoDirectPaymentSHORTTransaction approved, but with invalid Card Security Code (CSC) format.
LONGThis transaction was approved, although the Card Security Code (CSC) had too few, too many, or invalid characters. Based on your account profile settings, the invalid CSC was not given to the card issuer for its approval process.
Note: If you want to require valid CVV values, change the risk control settings in your account profile.
10574DoDirectPayment
DoReferenceTransaction
SHORTCredit card verified.
LONGThis card authorization verification is not a payment transaction.
Note: DCC zero amount authorization error. This is not an error message. This message is a verification message returned with the acknowledgment status: Ack=SuccessWithWarning.
10575DoDirectPaymentSHORTThe API Operation is not allowed.
LONGThe API Operation is not allowed for the transaction being referenced.
Note: DCC zero amount authorizations cannot be captured, reauthorized, or voided. However, you can create a reference transaction based on a successful card verification.
10576DoDirectPaymentSHORTInvalid configuration.
LONGA customer service phone number is required to process transactions. Please add a customer service phone number to your PayPal account or contact PayPal for more info.
10577BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTGateway Decline.
LONGThis transaction cannot be processed. The merchant must not attempt payment on this card again for this buyer.
10578DoDirectPaymentSHORTUnable to make this transaction.
LONGUnable to make this transaction. It is possible that the amount would exceed the spending limit of the payer.

10600 to 10699

CodeComponentMessages
10600DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTAuthorization voided.
LONGAuthorization is voided.
Note: Close the order or authorization.
10601DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTAuthorization expired.
LONGAuthorization has expired.
Note: Close the order or authorization.
10602DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTAuthorization completed.
LONGAuthorization has already been completed.
Note: Close the order or authorization.
10603DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTThe buyer is restricted.
LONGThe buyer account is restricted.
Note: Contact the buyer.
10604DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTAuthorization must include both buyer and seller.
LONGAuthorization transaction cannot be unilateral. It must include both buyer and seller to make an auth.
Note: Review the order to ensure customer and seller are both PayPal members.
10605DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
SHORTUnsupported currency.
LONGCurrency is not supported.
Note: Retry the request with a PayPal-supported currency.
10605SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGCurrency is not supported.
Note: Retry the request with a PayPal-supported currency.
10606DoAuthorization
DoCapture
DoDirectPayment

DoExpressCheckoutPayment
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTBuyer cannot pay.
LONGTransaction rejected, please contact the buyer.
Note: Inform the buyer that PayPal is unable to process the payment and redisplay alternative payment methods with which the buyer can pay or ask the buyer to contact PayPal Customer Service.
10606DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTTransaction cannot be processed.
LONGTransaction cannot be processed.
10607DoAuthorization
DoCapture
DoReauthorization
DoVoid
SHORTAuth & Capture unavailable.
LONGAuthorization & Capture feature unavailable.
Note: Contact PayPal Customer Service.
10608DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTFunding source missing.
LONGThe funding source is missing.
Note: Contact the buyer.
10609DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTInvalid transactionID.
LONGTransaction id is invalid.
Note: Check the validity of the authorization ID and reattempt the request.
10610DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTAmount limit exceeded.
LONGAmount specified exceeds allowable limit.
Note: Try the request again with a lower amount.
10610DoCaptureSHORTCapture amount is less than min threshold or exceeds max allowed.
LONGCapture amount is either less than the minimum threshold amount or exceeds the maximum allowed.
Note: Reattempt the request with a higher or lower amount.
10611DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTNot enabled.
LONGAuthorization & Capture feature is not enabled for the merchant. Contact customer service.
Note: Contact PayPal Customer Service.
10612DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTNo more settlement.
LONGMaximum number of allowable settlements has been reached. No more settlement for the authorization.
Note: Close the order.
10613DoCapture
DoUATPAuthorization
SHORTCurrency mismatch.
LONGCurrency of capture must be the same as currency of authorization.
Note: Ensure that the currencies are the same, and retry the request.
10613DoReferenceTransactionSHORTUnsupported Currency.
LONGCurrency is not supported.
10614DoVoidSHORTCannot void reauth.
LONGYou can void only the original authorization, not a reauthorization.
Note: Void the authorization.
10614DoUATPAuthorizationSHORTCannot void reauth.
LONGYou can void only the original authorization, not a reauthorization.
10615DoReauthorization
DoUATPAuthorization
SHORTCannot reauth reauth.
LONGYou can reauthorize only the original authorization, not a reauthorization.
Note: Capture the reauthorization.
10616DoReauthorization
DoUATPAuthorization
SHORTMaximum number of reauthorization allowed for the auth is reached.
LONGMaximum number of reauthorization allowed for the auth is reached.
Note: Capture or close the authorization.
10617DoReauthorization
DoUATPAuthorization
SHORTReauthorization not allowed.
LONGReauthorization is not allowed inside honor period.
Note: Capture the authorization or reauthorize outside of honor period.
10618DoAuthorization
DoCapture
DoReauthorization
DoVoid
UpdateAuthorization
SHORTTransaction already voided or expired.
LONGTransaction has already been voided or expired.
Note: Close the order or authorization.
10618RefundTransactionSHORTTransaction refused.
LONGRefund is pending or completed for this transaction.
10618DoUATPAuthorizationSHORTTransaction already voided or expired.
LONGTransaction has already been voided or expired.
10619DoCaptureSHORTInvoice ID value exceeds maximum allowable length.
LONGInvoice ID value exceeds maximum allowable length.
Note: Check the length of the invoice ID and reattempt the request.
10620DoAuthorization
DoCapture
DoUATPAuthorization
DoVoid
SHORTOrder has already been voided, expired, or completed.
LONGOrder has already been voided, expired, or completed.
Note: Close this order.
10621DoAuthorization
DoCapture
DoReferenceTransaction
DoUATPAuthorization
DoVoid
SHORTOrder has expired.
LONGOrder has expired.
Note: Close this order.
10622DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTOrder is voided.
LONGOrder is voided.
Note: Close this order.
10623DoAuthorization
DoCapture
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
SHORTMaximum number of authorization allowed for the order is reached.
LONGMaximum number of authorization allowed for the order is reached.
Note: Capture this order.
10624DoAuthorization
DoUATPAuthorization
SHORTDuplicate invoice.
LONGPayment has already been made for this Invoice ID.
Note: Review the invoice ID and reattempt the request.
10625DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe amount exceeds the maximum amount for a single transaction.
Note: Try the request again with a lower amount.
10626DoAuthorization
DoCapture
DoDirectPayment
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTRisk.
LONGTransaction refused due to risk model.
Note: Contact the buyer.
10627DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe invoice ID field is not supported for basic authorizations.
Note: You can use the Invoice ID field only with DoCapture.
10628DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTThis transaction cannot be processed at this time. Please try again later.
LONGThis transaction cannot be processed at this time. Please try again later.
Note: Try the request again later.
10629DoReauthorization
DoUATPAuthorization
SHORTReauthorization not allowed.
LONGReauthorization is not allowed for this type of authorization.
Note: Use DoAuthorization to authorize the order.
10630DoAuthorization
DoCapture
DoUATPAuthorization
SHORTItem amount is invalid.
LONGItem amount is invalid.
Note: Check the item amount to ensure that it is not zero or negative.
10631DoAuthorization
DoCapture
DoExpressCheckoutPayment
DoReauthorization
DoUATPAuthorization
DoUATPExpressCheckoutPayment
DoVoid
UpdateAuthorization
SHORTProcessor Warning.
LONGThe authorization is being processed.
10632DoUATPAuthorizationSHORTCurrency mismatch.
LONGCurrency of authorization must be the same as currency of order.
10633DoUATPAuthorizationSHORTCurrency mismatch.
LONGCurrency of re-authorization must be the same as currency of authorization.
10634DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
RefundTransaction
UpdateAuthorization
SHORTThis transaction cannot be processed at this time. Please try again later.
LONGThis transaction cannot be processed at this time. Please try again later.
10635UpdateAuthorizationSHORTCannot update a reauthorized authorization.
LONGThis authorization was already reauthorized. Use the reauthorized transaction id to do an update.

10700 to 10799

CodeComponentMessages
10701DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10702DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid address1 in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10703DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid address2 in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10704DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid city in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10705DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid state in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10706DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid postal code in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10707DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid country in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10708DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a complete billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10709BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter an address1 in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10710BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a city in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10711BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter your state in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10712BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter your five digit postal code in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10713BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a country in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10714DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10715DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid state in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10716DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter your five digit postal code in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10717DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid postal code in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10718DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid city and state in the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10719DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10720DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid address1 in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10721DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid address2 in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10722DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid city in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10723DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10724DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter your five digit postal code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10725DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid country in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10725DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORTShipping Address Country Error.
LONGThere was an error in the Shipping Address Country field.
Note: Shipping address error in country field.
10726DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a complete shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10727DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter an address1 in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10727DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORTShipping address1 Empty.
LONGThe field Shipping address1 is required.
Note: Shipping address error in the address1 field.
10728DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a city in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10728DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORTShipping Address City Empty.
LONGThe field Shipping Address City is required.
Note: Shipping address error in City field.
10729DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter your state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10729DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORTShipping Address State Empty.
LONGThe field Shipping Address State is required.
Note: Shipping address error in state field.
10730DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter your five digit postal code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10730DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORTShipping Address Postal Code Empty.
LONGThe field Shipping Address Postal Code is required.
Note: Shipping address error in postal code.
10731DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a country in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10731DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORTShipping Address Country Empty.
LONGThe field Shipping Address Country is required.
Note: Country code is empty in shipping address.
10732DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10733DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10734DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter your five digit postal code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10735DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter your five digit postal code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10736DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid city and state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect. Redirect the buyer to the shipping information to enable him or her to update the shipping address.
10736DoAuthorization
DoExpressCheckoutPayment
DoReferenceTransaction
DoUATPExpressCheckoutPayment
SetExpressCheckout
UpdateAuthorization
SHORTShipping Address Invalid City State Postal Code.
LONGA match of the Shipping Address City, State, and Postal Code failed.
Note: Match of shipping address, city, state, and postal code failed. Redirect the buyer to the provided shipping information and enable him or her to update the shipping address.
10744BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a valid country code in the billing address.
Note: There was a problem with a particular field in the address. The long error message will tells you which field is invalid.
10745DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed. Please enter a valid country code in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10746DoDirectPayment
DoNonReferencedCredit
SHORTInvalid Data.
LONGThis transaction cannot be processed. Please use a valid country on the billing address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10747DoDirectPayment
DoReferenceTransaction
SHORTInvalid Data.
LONGThis transaction cannot be processed without a valid IP address.
Note: The merchant entered an IP address in an invalid format. The IP address must be in a format such as 123.456.123.456.
10747DoAuthorization
UpdateAuthorization
SHORTInvalid IP.
LONGThe IP Address provided is invalid.
10748BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThis transaction cannot be processed without a Credit Card Verification Number.
Note: The merchant's configuration requires a CVV but this transaction did not include a CVV. To change this setting, contact PayPal.
10750DoDirectPaymentSHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid state in the shipping address.
Note: A problem occurred with an address field. The long error message indicates which field is incorrect.
10751BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
DoNonReferencedCredit
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGThere's an error with this transaction. Please enter a valid state in the billing address.
Note: The merchant entered an address in the United States or Canada but the state is not valid in either country.
10752BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.
10752DoDirectPaymentSHORTTransaction cannot be processed.
LONGCredit card provided cannot be used.
10752DoDirectPayment
DoNonReferencedCredit
DoReferenceTransaction
SHORTTransaction cannot be processed.
LONGPlease use a different payment card.
Note: The issuing bank and not PayPal declined the transaction. The merchant should attempt another card. One possible cause for this error is, American Express does not allow your business category.
10754DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: PayPal declined the transaction. For more information, contact PayPal.
10755DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed due to an unsupported currency.
Note: The merchant entered a currency code that is not supported.
10755RefundTransaction
DoUATPExpressCheckoutPayment
SHORTUnsupported currency.
LONGCurrency is not supported.
10755DoNonReferencedCredit
DoReferenceTransaction
SHORTUnsupported currency.
LONGThis transaction cannot be processed due to an unsupported currency.
10756DoDirectPaymentSHORTGateway Decline.
LONGThe transaction cannot be processed. The country and billing address associated with this credit card do not match.
Note: None. This is a PayPal internal error.
10758DoDirectPaymentSHORTInvalid Configuration.
LONGThere's been an error due to invalid API Username and/or password.
Note: The API Username or password is incorrect for this merchant.
10759DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed. Please enter a valid credit card number and type.
Note: PayPal declined the transaction. For more information, contact PayPal.
10760BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Configuration.
LONGThis transaction cannot be processed. The country listed for your business address is not currently supported.
Note: The country of residence listed in the merchant's PayPal account does not support direct payment transactions.
10761DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed. Please check the status of your first transaction before placing another order.
Note: The transaction was declined because PayPal is currently processing a transaction by the same buyer for the same amount. This error can occur when a buyer submits multiple, identical transactions in quick succession.
10762DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: The CVV is not valid. The CVV must be between three to four digits long.
10763DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed.
Note: None. This is a PayPal internal error.
10764DoDirectPayment
DoNonReferencedCredit
SHORTThis transaction cannot be processed at this time. Try again later.
LONGThis transaction cannot be processed at this time. Try again later.
Note: Try again later. Make sure that you entered the correct CVV and address information for the buyer. For a recurring profile, try again with an init amount of 0.

10800 to 10899

CodeComponentMessages
10800SetExpressCheckoutSHORTInvalid Data.
LONGYour request is too long. Check URLs and other long strings.

11000 to 11099

CodeComponentMessages
11001SetExpressCheckoutSHORTExceeds maximum length.
LONGNoteToBuyer text element exceeds maximum length and is truncated.
Note: Type: Warning.
11001SetExpressCheckoutSHORTExceeds maximum length.
LONGOtherPaymentMethodIcon exceeds maximum length.
11001SetExpressCheckoutSHORTExceeds maximum length.
LONGOtherPaymentMethodID exceeds maximum length.
11001SetExpressCheckoutSHORTExceeds maximum length.
LONGOtherPaymentMethodLabel exceeds maximum length.
11001SetExpressCheckoutSHORTExceeds maximum length.
LONGOtherPaymentMethodLongDescription exceeds maximum length.
11001SetExpressCheckoutSHORTExceeds maximum length.
LONGOtherPaymentMethodLongDescriptionTitle exceeds maximum length.
11001DoExpressCheckoutPayment
SetExpressCheckout
SHORTExceeds maximum length.
LONGValue of NoteText element is truncated.
11002TransactionSearchSHORTSearch warning.
LONGThe number of results were truncated. Please change your search parameters if you wish to see all your results.
11068DoDirectPayment
SetExpressCheckout
SHORTSeller restriction.
LONGAll sellers restricted.
11084DoExpressCheckoutPayment
DoNonReferencedCredit
DoReferenceTransaction
SHORTUser does not have a good funding source with which to pay.
LONGUser does not have a good funding source with which to pay.
Note: The credit card associated with the account could not be used. No other funding source is available. Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service.
11089BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTTransaction Refused.
LONGAccount is locked or inactive.
11091DoReferenceTransactionSHORTThe transaction was blocked as it would exceed the sending limit for this buyer.
LONGThe transaction was blocked as it would exceed the sending limit for this buyer.
Note: Inform the customer that PayPal declined the transaction and to contact PayPal Customer Service.
11094DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTThis authorization cannot be voided, reauthorized, or captured against.
LONGThis authorization can only be handled through the marketplace which created it. It cannot directly be voided, reauthorized, updated or captured against.

11300 to 11399

CodeComponentMessages
11302DoDirectPayment
DoExpressCheckoutPayment
DoReferenceTransaction
GetExpressCheckoutDetails
SHORTCannot pay self.
LONGThe transaction was refused because you cannot send money to yourself.
Note: Cannot pay self. Merchant is referencing own transaction.

11400 to 11499

CodeComponentMessages
11401DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORTInternal Error.
LONGThe transaction cannot complete successfully due to a failure in UATP number generation.
11403DoUATPAuthorizationSHORTUATP Card Expired.
LONGThis transaction cannot be processed. UATP Card expired.
11404DoUATPAuthorizationSHORTInvalid UATP Card.
LONGThis transaction cannot be processed. No UATP card exist in the system for given card number and expiration.
11406DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORTIneligible Merchant Account.
LONGThis transaction cannot be processed. Merchant is not designated as UATP airline.
11407DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid Payment Action for UATP Airlines.
11450
(Warning)
DoExpressCheckoutPaymentSHORTBilling Agreement creation failed.
LONGFailed to create Billing Agreement; reference transaction feature may be unavailable or not enabled for the merchant, or a system error may have occurred.
11451BAUpdate
DoReferenceTransaction
SHORTBilling Agreement Id or transaction Id is not valid.
LONGBilling Agreement Id or transaction Id is not valid.
Note: Reference ID field is empty, contains an invalid transaction, is not associated with a billing agreement, or could not be decrypted. Check that the billing agreement ID is correct. If it is, instruct the customer that a new billing agreement is needed. Offer the customer the chance to signup for a new billing agreement through Express Checkout.
11452BAUpdate
DoReferenceTransaction
SetCustomerBillingAgreement
SHORTMerchant not enabled for reference transactions.
LONGMerchant not enabled for reference transactions.
Note: This merchant is not enabled for Mark reference transaction. Warning only.
11453SetCustomerBillingAgreement
DoReferenceTransaction
SHORTReference transactions temporarily unavailable.
LONGReference transaction feature not currently available; try again later.
Note: Feature not enabled because system is running in stand in mode. Warning only.
11454DoReferenceTransactionSHORTWarning: Could not send email to the buyer.
LONGWarning: Could not send email to the buyer.
Note: Failed to send email to buyer. This error is not fatal and generates a warning.
11455CreateBillingAgreementSHORTBuyer did not accept billing agreement.
LONGBuyer did not accept billing agreement.
Note: Buyer has not agreed to the billing agreement.
11456CreateBillingAgreementSHORTA successful Billing Agreement has already been created for this token.
LONGTransaction refused because of an invalid argument. See additional error messages for details.
Note: Token has already been used to create a billing agreement.
11457DoReferenceTransactionSHORTReferenced transaction or order is too old.
LONGThe Reference ID refers to a transaction or order that is more than 730 days old.
11458DoReferenceTransactionSHORTInvalid Data.
LONGCredit card details section must be empty; you cannot specify credit card information in a non-direct payment (DCC) reference transaction.
11459DoReferenceTransactionSHORTInvalid Data.
LONGThe shipping address must match the user's address in the PayPal account.
Note: The shipping address on file does not match the requested shipping address.

11500 to 11599

CodeComponentMessages
11501BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid merchant country.
LONGThe merchant's country is currently not supported.
Note: Missing token.
11502BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTThe token is missing or is invalid.
LONGThe token is missing or is invalid.
Note: One or more subscription detail fields are missing from the request.
11503BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTMissing subscription details.
LONGMissing subscription details.
Note: One or more schedule detail fields are missing from the request.
11504BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTMissing schedule details.
LONGMissing schedule details.
11505BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTStart date should be greater than current date.
LONGSubscription start date should be greater than current date.
11506BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid max failed payments.
LONGMax failed payments, if supplied, must be >= 0.
11507BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid trial amount.
LONGTrial amount must be >= 0.
11508BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid trial total billing cycles.
LONGTrial total billing cycles must be > 0.
11509BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid trial billing period.
LONGTrial billing period must be one of Day, Week, Month, SemiMonth, or Year.
11510BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid trial amount.
LONGTrial amount must be >= 0
11511BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid currency for trial amount.
LONGThis currency is currently not supported for trial amount.
Note: Currency must be USD.
11512BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid trial shipping amount.
LONGTrial shipping amount must be >= 0.
Note: If a trial shipping amount is supplied, it must be >= 0.
11513BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid currency for trial shipping amount.
LONGThis currency is currently not supported for trial shipping amount.
Note: Currency must be USD.
11514BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid profile status.
LONGThe profile status is invalid.
11515BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid currency for trial tax amount.
LONGThis currency is currently not supported for trial tax amount.
Note: Currency must be USD.
11516BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid billing frequency.
LONGBilling Frequency must be > 0 and be less than or equal to one year.
Note: The combination of billing frequency and billing period cannot exceed one year.
11517BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid total billing cycles.
LONGTotal billing cycles must be >= 0 (0 means continuous).
11518BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid billing period.
LONGBilling period must be one of Day, Week, Month, SemiMonth, or Year.
11519BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid amount.
LONGBill amount must be greater than 0
11520BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid currency for amount.
LONGThis currency is currently not supported for amount.
Note: Currency must be USD.
11521BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid shipping amount.
LONGShipping amount must be >= 0.
11522BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid currency for shipping amount.
LONGThis currency is currently not supported for shipping amount.
Note: Currency must be USD.
11523BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid tax amount.
LONGTax amount must be >= 0.
11524BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid currency for tax amount.
LONGThis currency is currently not supported for tax amount.
Note: Currency must be USD.
11531BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid profile status.
LONGThe profile status must be one of (A)ctive, (C)ancelled, or e(X)pired.
11543BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid payer country.
LONGThe payer's country is currently not supported.
11544BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid period status.
LONGThe trial period status must be one of (A)ctive or (C)ancelled.
11545BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTDenied.
LONGPayer's account is denied.
11546BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTDenied.
LONGMerchant account is denied.
11547BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTThis feature is not available at this time.
LONGRecurring payments feature is not currently available; try again later.
11547SetExpressCheckoutSHORTPermission denied.
LONGPermission Denied. You are not authorized to do this kind of transaction.
11547SetExpressCheckoutSHORTRecurring payments temporarily unavailable; try again later.
LONGRecurring payments temporarily unavailable.
11548BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid currency code.
LONGInvalid currency code, all currency codes much match.
11549BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTStart Date is required.
LONGSubscription start date is required.
11550BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTStart Date should be valid.
LONGSubscription start date should be valid.
11551BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTProfile ID is missing from the request.
LONGProfile ID is missing from the request.
11552BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid profile Id.
LONGThe profile ID is invalid.
11553BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid action value provided.
LONGInvalid action value provided.
11554BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTNote is missing from the request.
LONGNote is missing from the request.
11555BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTNote length is too long.
LONGNote length is too long.
11556BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid profile status for cancel action; profile should be active or suspended.
LONGInvalid profile status for suspend action; profile should be active.
11557BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid profile status for suspend action; profile should be active.
LONGInvalid profile status for reactivate action; profile should be suspended.
11558BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid profile status for reactivate action; profile should be suspended.
LONGThe activation type is invalid.
11560BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid activation type.
LONGThe activation type is invalid.
11561BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid initial amount.
LONGThe initial amount is invalid.
11562BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid auto bill type.
LONGThe auto bill type is invalid.
11564BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTThe number of failed payments should be greater than the current number of failed payments.
LONGThe number of failed payments should be greater than the current number of failed payments.
11567BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTThe time of the update is too close to the billing date.
LONGThe time of the update is too close to the billing date.
11568BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid currency for delinquent amount.
LONGInvalid currency for delinquent amount.
11569BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTCannot increase delinquent amount.
LONGCannot increase delinquent amount.
11570BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTThe maximum number of failed payments should be greater than the current number of failed payments.
LONGThe maximum number of failed payments should be greater than the current number of failed payments.
11571BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTThe total amount cannot exceed 120% increment per 180 days.
LONGThe total amount cannot exceed 120% increment per 180 days.
11576BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTBill amount is greater than outstanding balance.
LONGBill amount is greater than outstanding balance.
11577BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTAnother outstanding payment is scheduled.
LONGAnother outstanding payment is scheduled.
11578BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTBill outstanding amount not processed because of scheduled payment.
LONGRecurring payment scheduled within 24 hours, so we are not processing the bill outstanding amount.
11579BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTPayment is failing.
LONGPayment is failing.
11581BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGProfile description is invalid.
11582BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTNo payment in queue.
LONGNo scheduled payment has been found.
11583BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTDPRP feature is unavailable.
LONGDPRP feature is unavailable.
11584BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInactive profile.
LONGProfile is not active.
11585BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTMissing Token or buyer credit card.
LONGMissing token or payment source.
11586BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTDPRP is disabled.
LONGDPRP is disabled for this merchant.
11587BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTBilling Address is Partial.
LONGBilling Address is Partial.
11590BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTProfile update is not required.
LONGBased on your input request, profile already up to date.
11592BillOutstandingAmount
CreateRecurringPaymentsProfile
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTSubscription profiles are not supported for recurring payments.
LONGSubscription profiles are not supported for recurring payments.

11600 to 11699

CodeComponentMessages
11601SetCustomerBillingAgreement
SetExpressCheckout
SHORTRequest for billing address failed.
LONGBilling address request is not enabled for merchant.
11602SetCustomerBillingAgreement
SetExpressCheckout
SHORTRequest for billing address failed.
LONGFeature not yet available.
11603DoUATPAuthorization
RefundTransaction
SHORTConflict with prior request with same Message Submission ID.
LONGOne or more critical fields in the request conflict with prior message with the same Message Submission ID (specified in MSGSUBID parameter).
11604DoUATPAuthorization
DoUATPExpressCheckoutPayment
RefundTransaction
SHORTRequest for Message Submission ID already in progress.
LONGRequest for the specified Message Submission ID (specified in MSGSUBID parameter) cannot be started until the previous request finishes.
Note: Try the request again later.
11607DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
SHORTDuplicate Request.
LONGA successful transaction has already been completed for this token.
11607BillOutstandingAmount
CreateBillingAgreement
CreateRecurringPaymentsProfile
DoAuthorization
DoCapture
DoDirectPayment
DoExpressCheckoutPayment
DoReauthorization
DoReferenceTransaction
DoUATPAuthorization
DoVoid
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
RefundTransaction
UpdateRecurringPaymentsProfile
SHORTDuplicate request for specified Message Submission ID.
LONGThe specified Message Submission ID (specified in MSGSUBID parameter) is a duplicate; result parameters of the original request are attached.
11610
(Warning)
DoAuthorization
DoCapture
DoDirectPayment
DoUATPAuthorization
DoUATPExpressCheckoutPayment
UpdateAuthorization
SHORTPayment Pending your review in Fraud Management Filters.
11610DoExpressCheckoutPayment
DoReferenceTransaction
SHORTPayment Pending your review in Fraud Management Filters.
LONGPayment Pending your review in Fraud Management Filters.
11611DoDirectPayment
DoUATPExpressCheckoutPayment
SHORTTransaction blocked by your settings in FMF.
11611DoExpressCheckoutPayment
DoReferenceTransaction
GetExpressCheckoutDetails
SHORTTransaction blocked by your settings in FMF.
LONGTransaction blocked by your settings in FMF.
11611DoUATPExpressCheckoutPaymentSHORTTransaction cannot complete.
11612DoDirectPayment
DoExpressCheckoutPayment

DoReferenceTransaction
SHORTCould not process your request to accept/deny the transaction.
LONGCould not process your request to accept/deny the transaction.
11612DoAuthorization
DoCapture
DoUATPAuthorization
UpdateAuthorization
SHORTTransaction must be accepted in Fraud Management Filters before capture.
11614ManagePendingTransactionStatusSHORTCould not process your request to accept/deny the transaction
LONGCould not process your request to accept/deny the transaction
11614ManagePendingTransactionStatusSHORTThe transaction has already been Accepted/Denied and the status cannot be changed.
LONGThe transaction has already been Accepted/Denied and the status cannot be changed.
11615DoExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGOne of the data in airline itinerary is not valid.
11616DoUATPExpressCheckoutPaymentSHORTIneligible Merchant Account.
LONGMerchant is not designated as airline merchant and can not pass airline itinerary data.

11800 to 11899

CodeComponentMessages
11800SetExpressCheckoutSHORTExceeds maximum length.
LONGFulfillmentReferenceNumber exceeds maximum length.
Note: Provide a FulfillmentReferenceNumber that is less than 32 characters long.
11800SetExpressCheckoutSHORTInvalid Data.
LONGYour request is too long. Check URLs and other long strings.
11801SetExpressCheckoutSHORTInvalid Data.
LONGYou cannot pass both new and deprecated parameter address fields.
11802SetExpressCheckoutSHORTInvalid Data.
LONGYou cannot pass both the new and deprecated Custom parameter.
11803SetExpressCheckoutSHORTInvalid Data.
LONGYou cannot pass both the new and deprecated Invoice ID parameter.
11804SetExpressCheckoutSHORTInvalid Data.
LONGYou cannot pass both the new and deprecated order description.
11805SetExpressCheckoutSHORTInvalid Data.
LONGYou cannot pass both the new and deprecated order total or amount parameters.
11806SetExpressCheckoutSHORTInvalid Data.
LONGYou cannot pass both the new and deprecated ProfileAddressChangeDate parameter.
11807SetExpressCheckoutSHORTInvalid Data.
LONGYou cannot pass both the new and deprecated ShippingMethod parameter.
11810DoAuthorization
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid Insurance Amount.
11811DoAuthorization
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid Shipping Discount.
11812SetExpressCheckoutSHORTInvalid Data.
LONGThe value of Description parameter has been truncated.
11812DoAuthorizationSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe value of Description parameter has been truncated.
11813SetExpressCheckoutSHORTCallback URL is wrong type.
LONGCallback URL is wrong type; you must use the HTTPS.
Note: Ensure that your callback URL starts with https://.
11813SetExpressCheckoutSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid callback URL.
11814SetExpressCheckoutSHORTInvalid data.
LONGInvalid value for AllowNote.
11815DoAuthorization
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGItem sales tax is invalid.
11820DoExpressCheckoutPaymentSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid Order URL.
11821DoExpressCheckoutPayment
SetExpressCheckout
SHORTInvalid shipping options.
LONGInvalid shipping options; you must specify a name and amount for each shipping option type.
11821DoDirectPaymentSHORTThis transaction cannot be processed.
LONGThis transaction cannot be processed because it has already been denied by a Fraud Management Filter.
Note: You cannot capture a payment after it has been denied by a Fraud Management Filter. You can control whether a Fraud Management Filter denies a transaction by changing the filter's settings in the profile.
11822SetExpressCheckoutSHORTMultiple default shipping options specified.
LONGMore than one shipping option type is marked as the default; you can only specify one default shipping option at a time.
11823SetExpressCheckoutSHORTNo default shipping option specified.
LONGYou must specify one shipping option type as the default.
11824SetExpressCheckoutSHORTInvalid callback timeout.
LONGThe callback timeout is zero; you must specify a longer timeout value.
11825SetExpressCheckoutSHORTFlat-rate shipping options are missing.
LONGFlat-rate shipping options are missing; you must specify flat-rate shipping options when you specify a callback URl.
11826DoExpressCheckoutPayment
SetExpressCheckout
SHORTInvalid shipping total.
LONGInvalid shipping total; it should equal the shipping amount of the selected shipping option.
11827SetExpressCheckoutSHORTLine items missing.
LONGLine items missing; line items are required when you specify a callback URL for flat-rate shipping options.
11828SetExpressCheckoutSHORTMaximum amount of order not specified.
LONGMaximum amount of order not specified; you must specify the estimated value of the order when using a flat-rate shipping option.
11829SetExpressCheckoutSHORTShipping total is missing.
LONGShipping total is missing; you must specify a shipping total when using a flat-rate shipping option.
11830SetExpressCheckoutSHORTInsurance amount is missing.
LONGInsurance amount is missing; you have offered insurance but have not specified an amount.
11831SetExpressCheckoutSHORTCallback URL is too long.
LONGCallback URL is too long; it must not exceed 1,024 characters.
11832SetExpressCheckoutSHORTMaximum amount of order is less than itemized amounts.
LONGMaximum amount of order is less than itemized amounts; the value of all items, including handling, shipping, tax, and insurance cannot be greater than the maximum amount of the order.

11900 to 11999

CodeComponentMessages
11900DoAuthorization
DoReauthorization
DoUATPAuthorization
UpdateAuthorization
SHORTFailed Payment Review.
LONGThe transaction was rejected by PayPal because it failed Payment Review.
Note: Inform the buyer that PayPal declined the transaction and to contact PayPal Customer Service.
11996RefundTransactionSHORTUse Adaptive Payment Refund API
LONGTo do a refund on an Adaptive Payment transaction, please use the Adaptive Payment Refund API.

12100 to 12199

CodeComponentMessages
12109SetExpressCheckoutSHORTOption not supported.
LONGSeller blocks payments via eBay checkout for all eBay items.
12124SetExpressCheckoutSHORTOption not supported.
LONGExpress Checkout not supported for you.
12125DoExpressCheckoutPaymentSHORTPP incentive no longer available.
LONGThere's a problem with the redemption code(s) you entered and can't be used at this time. Your payment has not been processed. Please go back to PayPal so that the code(s) can be removed, your order total can be updated and then you'll be able to complete checkout.
12126DoExpressCheckoutPaymentSHORTPayment could not be processed at this time. Incentive temporarily unavailable.
LONGWe're having problems processing redemption codes at this time. Your payment has not been processed. You can try to check out again at a later time or complete your payment without the discount applied.

12200 to 12299

CodeComponentMessages
12200SetExpressCheckoutSHORTBuyer ID is not present.
LONGBuyer ID must be specified to process an Immediate Payment item.
12201DoExpressCheckoutPayment
SetExpressCheckout
SHORTImmediate Payment item was not found.
LONGThe item specified is either not valid or is not currently available for purchase as an Immediate Payment item.
Note: Check that the item is a valid immediate payment item.
12202SetExpressCheckoutSHORTMore than one eBay item is present.
LONGOnly one Immediate Payment item can be paid for in a single PayPal payment transaction.
12203DoDirectPayment
DoExpressCheckoutPayment
SetExpressCheckout
SHORTInstant payment required for 3PXO.
LONGInstant Payment in 3PXO cannot be pending. The transaction has been rolled back.
Note: 3PXO = Third party checkout.
12204DoExpressCheckoutPaymentSHORTTransaction reversed.
LONGError occurred causing transaction reversal.
12205SetExpressCheckoutSHORTeBay Transaction ID and eBay Order ID must be null.
LONGRequests for eBay Immediate Payment items should not contain either eBay transaction ID or eBay order ID. If the fields are present, they should contain null values.
12206DoExpressCheckoutPaymentSHORTThe value of PaymentAction must be Sale for Immediate Payment item.
LONGOrder and Authorization are not acceptable values for PaymentAction when the item is an Immediate Payment.
12207DoExpressCheckoutPayment
SetExpressCheckout
SHORTCart ID is required for Immediate Payment item.
LONGCart ID is required for Immediate Payment item.
12208DoExpressCheckoutPayment
SetExpressCheckout
SHORTeBay item amount does not match Express Checkout API item amount.
LONGeBay item amount does not match Express Checkout API item amount.

12300 to 12399

CodeComponentMessages
12302RefundTransactionSHORTDispute Refund Not Allowed.
LONGThis transaction already has a PayPal dispute filed.

13100 to 13199

CodeComponentMessages
13100DoExpressCheckoutPayment
SetExpressCheckout
SHORTParallel payments functionality is not available.
LONGParallel payments functionality is not available.
13101DoExpressCheckoutPayment
SetExpressCheckout
SHORTInvalid Data.
LONGPayment action of Order is only supported for parallel payments.
13102DoExpressCheckoutPayment
SetExpressCheckout
SHORTPayment Request ID is missing.
LONGPayment Request ID is mandatory for parallel payments.
13103DoExpressCheckoutPayment
SetExpressCheckout
SHORTDuplicate Payment Request ID passed.
LONGPayment Request ID must be unique for parallel payments.
13104DoExpressCheckoutPayment
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See Additional error messages for details.
LONGNumber of payment requests exceeds maximum number of supported requests.
13105SetExpressCheckoutSHORTInvalid Data.
LONGBilling Agreement is not supported for parallel payments.
13106DoExpressCheckoutPayment
SetExpressCheckout
SHORTInvalid Data.
LONGYou cannot pass both the new and deprecated PaymentAction parameter.
13107DoExpressCheckoutPaymentSHORTParallel payments partially successful.
LONGOne or more payment requests failed. Check individual payment responses for more information.
13108SetExpressCheckoutSHORTMerchant is not eligible.
LONGMerchant is not eligible for parallel payments.
13109DoReferenceTransactionSHORTTransaction cannot complete due to Amex Restriction.
LONGThe transaction cannot complete successfully. Instruct the customer to use a non AMEX card.
13110DoExpressCheckoutPayment
SetExpressCheckout
SHORTMulti Payments Sale is Not allowed.
LONGDue to some technical difficulties the Multi Payments for Sale is not available now please try again later.
13111DoExpressCheckoutPayment
SetExpressCheckout
SHORTMixed Payment action not supported.
LONGThe Payment Action passed should be unique, mixed Payment Action not supported.
13112DoDirectPayment
GetExpressCheckoutDetails
SHORTCannot Pay Seller.
LONGThe Buyer will not be able to Pay the seller for this Transaction.
13113DoDirectPayment
DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
SHORTBuyer Cannot Pay.
LONGThe Buyer cannot pay with PayPal for this transaction.
Note:Inform the buyer that PayPal declined the transaction and to contact PayPal Customer Service.
13114SetExpressCheckoutSHORTBuyer Didn't Complete.
LONGThe Buyer returned without completing the payment.
13115DoExpressCheckoutPayment
SetExpressCheckout
SHORTSeller ID Missing.
LONGSeller ID is mandatory for parallel payments.
13116DoExpressCheckoutPayment
DoUATPExpressCheckoutPayment
GetExpressCheckoutDetails
SetExpressCheckout
SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGThe transaction is in progress for this token.
Note: Responses are slightly delayed. An API response will be returned for the original API request.
13122BillOutstandingAmount
CreateRecurringPaymentsProfile
DoAuthorization
DoDirectPayment
DoCapture
DoExpressCheckoutPayment
DoReauthorization
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateAuthorization
UpdateRecurringPaymentsProfile
SHORTTransaction refused.
LONGThis transaction cannot be completed because it violates the PayPal User Agreement.
13122RefundTransactionSHORTTransaction violates PayPal Use Agreement.

13200 to 13299

CodeComponentMessages
13200BAUpdateSHORTChannel not enabled for channel initiated billing.
LONGChannel not enabled for channel initiated billing.

13500 to 13599

CodeComponentMessages
13513RefundTransactionSHORTDuplicate request for specified Invoice ID.
LONGThe specified Invoice ID is a duplicate.
13531RefundTransactionSHORTFunding source provided for this operation is not supported.
LONGThe funding source provided for this operation is not supported. Please provide a valid value.

13600 to 13699

CodeComponentMessages
13601RefundTransactionSHORTRefund cannot exceed the transaction amount.
LONGRefunds to users without PayPal accounts cannot exceed the transaction amount.
13602RefundTransactionSHORTInsufficient funds.
LONGRefund failed due to insufficient funds in your PayPal account.
13606RefundTransactionSHORTFeature Not Enabled.
LONGYou are not enabled for this feature.
13607RefundTransactionSHORTFunding source provided is not usable.
LONGThe Funding source provided is not usable. Please provide different funding source.

13700 to 13799

CodeComponentMessages
13701BillOutstandingAmount
CreateRecurringPaymentsProfile
DoReferenceTransaction
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTInvalid Data.
LONGItem Category value is invalid. Only Digital or Physical are allowed.
Scenario: The merchant passed an item category value other than Digital or Physical.
13751DoDirectPayment
DoExpressCheckoutPayment
RefundTransaction
SHORTCould not provide identical response to original transaction.
LONGOriginal transaction completed successfully; however, this response differs from the original response.

14001

CodeComponentMessages
14001DoUATPAuthorization
DoUATPExpressCheckoutPayment
SHORTAmount mismatch.
14001DoCaptureSHORTCapture amount less than threshold.
14001DoCaptureSHORTCapture not allowed.

15001 to 15099

CodeComponentMessages
15001DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: The transaction was rejected by PayPal because of excessive failures over a short period of time for this credit card. For more information, contact PayPal.
15002DoDirectPaymentSHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: PayPal declined the transaction. For more information, contact PayPal.
15003DoDirectPaymentSHORTInvalid Configuration.
LONGThis transaction cannot be processed.
Note: The transaction was declined because the merchant does not have a valid commercial entity agreement on file with PayPal. For more information, contact PayPal.
15004BillOutstandingAmount
CreateRecurringPaymentsProfile
DoDirectPayment
GetRecurringPaymentsProfileDetails
ManageRecurringPaymentsProfileStatus
UpdateRecurringPaymentsProfile
SHORTGateway Decline.
LONGThis transaction cannot be processed. Please enter a valid Credit Card Verification Number.
Note: The transaction was declined because the CVV entered does not match the credit card.
15005DoDirectPaymentSHORTProcessor Decline.
LONGThis transaction cannot be processed.
Note: The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.
15006DoDirectPaymentSHORTProcessor Decline.
LONGThis transaction cannot be processed. Please enter a valid credit card number and type.
Note: The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.
15007DoDirectPaymentSHORTProcessor Decline.
LONGThis transaction cannot be processed. Please use a valid credit card.
Note: The transaction was declined by the issuing bank because of an expired credit card. The merchant should attempt another card.
15008DoDirectPaymentSHORTInvalid Data.
LONGThis transaction has been completed, but the total of items in the cart did not match the total of all items.
15009DoDirectPaymentSHORTInvalid Data.
LONGThis transaction cannot be processed. All shopping cart items must be in the same currency.
15010DoAuthorization
DoCapture
DoReauthorization
DoUATPAuthorization
DoVoid
UpdateAuthorization
SHORTThis authorization must be captured, voided, updated or reauthorized through the gateway.
LONGThis authorization can only be handled through the gateway which created it. This authorization must be captured, voided, updated or reauthorized through the gateway.
15011DoDirectPaymentSHORTGateway Decline.
LONGThis credit card was issued from an unsupported country.
15011DoNonReferencedCreditSHORTProcessor Decline.
LONGThis credit card was issued from an unsupported country.
15012DoDirectPayment
DoReferenceTransaction
SHORTCE agreement is not accepted.
LONGThe CE agreement for processing Mastercard is not accepted.

17000 to 17099

CodeComponentMessages
17004Authorization and capture.SHORTInvalid Location Type.
LONGYour request was refused because of an invalid `LocationType`. Set `LocationType` to `Store` for a BOPIS transaction or `PICKUP_DROP_OFF` for a PUDO transaction.
17005Authorization and capture.SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGRefund transaction is already canceled.
17006Authorization and capture.SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGRefund transaction which is in completed state cannot be canceled.

17200 to 17299

CodeComponentMessages
17200DoExpressCheckoutPaymentSHORTInsufficient funds.
LONGFunding Instrument is invalid.
17203DoExpressCheckoutPaymentSHORTInvalid funding instrument.
LONGFunding Instrument is invalid.
17204DoExpressCheckoutPaymentSHORTFunding instrument expired.
LONGExpired funding instrument.

18000 to 18099

CodeComponentMessages
18014DoReferenceTransactionSHORTGateway Decline.
LONGThis transaction cannot be processed.
Note: This transaction cannot be processed without a credit card verification number.

19000 to 19099

CodeComponentMessages
19065Authorization and capture.SHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGInvalid Request Parameter: RedeemedOfferAmount

81000 to 81099

CodeComponentMessages
81000ValidationSHORTMissing Parameter.
LONGRequired Parameter Missing : Unable to identify parameter.
81001ValidationSHORTInvalid parameter.
LONGA Parameter is Invalid : Unable to identify parameter.
81002ValidationSHORTUnspecified Method.
LONGMethod Specified is not Supported.
81003ValidationSHORTUnspecified Method.
LONGNo Method Specified.
81004ValidationSHORTUnspecified Method.
LONGNo Request Received.

81100 to 81199

CodeComponentMessages
81100ValidationSHORTMissing Parameter.
LONGOrderTotal (Amt) : Required parameter missing.
81101ValidationSHORTMissing Parameter.
LONGMaxAmt : Required parameter missing.
81102ValidationSHORTMissing Parameter.
LONGReturnURL: Required parameter missing.
81103ValidationSHORTMissing Parameter.
LONGNotifyURL : Required parameter missing.
81104ValidationSHORTMissing Parameter.
LONGCancelURL : Required parameter missing.
81105ValidationSHORTMissing Parameter.
LONGShipToStreet : Required parameter missing.
81106ValidationSHORTMissing Parameter.
LONGShipToStreet2 : Required parameter missing.
81107ValidationSHORTMissing Parameter.
LONGShipToCity : Required parameter missing.
81108ValidationSHORTMissing Parameter.
LONGShipToState : Required parameter missing.
81109ValidationSHORTMissing Parameter.
LONGShipToZip : Required parameter missing.
81110ValidationSHORTMissing Parameter.
LONGCountry : Required parameter missing.
81111ValidationSHORTMissing Parameter.
LONGReqConfirmShipping : Required parameter missing.
81112ValidationSHORTMissing Parameter.
LONGNoshipping : Required parameter missing.
81113ValidationSHORTMissing Parameter.
LONGAddrOverride : Required parameter missing.
81114ValidationSHORTMissing Parameter.
LONGLocaleCode : Required parameter missing.
81115ValidationSHORTMissing Parameter.
LONGPaymentAction : Required parameter missing.
81116ValidationSHORTMissing Parameter.
LONGEmail : Required parameter missing.
81117ValidationSHORTMissing Parameter.
LONGToken : Required parameter missing.
81118ValidationSHORTMissing Parameter.
LONGPayerID : Required parameter missing.
81119ValidationSHORTMissing Parameter.
LONGItemAmt : Required parameter missing.
81120ValidationSHORTMissing Parameter.
LONGShippingAmt : Required parameter missing.
81121ValidationSHORTMissing Parameter.
LONGHandlingAmt : Required parameter missing.
81122ValidationSHORTMissing Parameter.
LONGTaxAmt : Required parameter missing.
81123ValidationSHORTMissing Parameter.
LONGIPAddress : Required parameter missing.
81124ValidationSHORTMissing Parameter.
LONGShipToName : Required parameter missing.
81125ValidationSHORTMissing Parameter.
LONGL_Amt : Required parameter missing.
81126ValidationSHORTMissing Parameter.
LONGAmt : Required parameter missing.
81127ValidationSHORTMissing Parameter.
LONGL_TaxAmt : Required parameter missing.
81128ValidationSHORTMissing Parameter.
LONGAuthorizationID : : Required parameter missing.
81129ValidationSHORTMissing Parameter.
LONGCompleteType : Required parameter missing.
81130ValidationSHORTMissing Parameter.
LONGCurrencyCode : Required parameter missing.
81131ValidationSHORTMissing Parameter.
LONGtransactionID : Required parameter missing.
81132ValidationSHORTMissing Parameter.
LONGTransactionEntity : Required parameter missing.
81133ValidationSHORTMissing Parameter.
LONGAcct : Required parameter missing.
81134ValidationSHORTMissing Parameter.
LONGExpDate : Required parameter missing.
81135ValidationSHORTMissing Parameter.
LONGFirstName : Required parameter missing.
81136ValidationSHORTMissing Parameter.
LONGLastName : Required parameter missing.
81137ValidationSHORTMissing Parameter.
LONGStreet : Required parameter missing.
81138ValidationSHORTMissing Parameter.
LONGStreet2 : Required parameter missing.
81139ValidationSHORTMissing Parameter.
LONGCity : Required parameter missing.
81140ValidationSHORTMissing Parameter.
LONGState : Required parameter missing.
81141ValidationSHORTMissing Parameter.
LONGZip : Required parameter missing.
81142ValidationSHORTMissing Parameter.
LONGCountryCode : Required parameter missing.
81143ValidationSHORTMissing Parameter.
LONGRefundType : Required parameter missing.
81144ValidationSHORTMissing Parameter.
LONGStartDate : Required parameter missing.
81145ValidationSHORTMissing Parameter.
LONGEndDate : Required parameter missing.
81146ValidationSHORTMissing Parameter.
LONGMPID : Required parameter missing.
81147ValidationSHORTMissing Parameter.
LONGCreditCardType : Required parameter missing.
81148ValidationSHORTMissing Parameter.
LONGUser : Required parameter missing.
81149ValidationSHORTMissing Parameter.
LONGPwd : Required parameter missing.
81150ValidationSHORTMissing Parameter.
LONGVersion : Required parameter missing.

81200 to 81299

CodeComponentMessages
81200ValidationSHORTMissing Parameter.
LONGAmt : Invalid parameter.
81201ValidationSHORTInvalid parameter.
LONGMaxAmt : Invalid parameter.
81203ValidationSHORTInvalid parameter.
LONGNotifyURL : Invalid parameter.
81205ValidationSHORTInvalid parameter.
LONGShipToStreet : Invalid parameter.
81206ValidationSHORTInvalid parameter.
LONGShipToStreet2 : Invalid parameter.
81207ValidationSHORTInvalid parameter.
LONGShipToCity : Invalid parameter.
81208ValidationSHORTInvalid parameter.
LONGShipToState : Invalid parameter.
81209ValidationSHORTInvalid parameter.
LONGShipToZip : Invalid parameter.
81210ValidationSHORTInvalid parameter.
LONGCountry : Invalid parameter.
81211ValidationSHORTInvalid parameter.
LONGReqConfirmShipping : Invalid parameter.
81212ValidationSHORTInvalid parameter.
LONGNoshipping : Invalid parameter.
81213ValidationSHORTInvalid parameter.
LONGAddrOverride : Invalid parameter.
81214ValidationSHORTInvalid parameter.
LONGLocaleCode : Invalid parameter.
81215ValidationSHORTInvalid parameter.
LONGPaymentAction : Invalid parameter.
81219ValidationSHORTInvalid parameter.
LONGItemAmt : Invalid parameter.
81220ValidationSHORTInvalid parameter.
LONGShippingAmt : Invalid parameter.
81221ValidationSHORTInvalid parameter.
LONGHandlingTotalAmt : Invalid parameter.
81222ValidationSHORTInvalid parameter.
LONGTaxAmt : Invalid parameter.
81223ValidationSHORTInvalid parameter.
LONGIPAddress : Invalid parameter.
81224ValidationSHORTInvalid parameter.
LONGShipToName : Invalid parameter.
81225ValidationSHORTInvalid parameter.
LONGL_Amt : Invalid parameter.
81226ValidationSHORTInvalid parameter.
LONGAmt : Invalid parameter.
81227ValidationSHORTInvalid parameter.
LONGL_TaxAmt : Invalid parameter.
81229ValidationSHORTInvalid parameter.
LONGCompleteType : Invalid parameter.
81230ValidationSHORTInvalid parameter.
LONGCurrencyCode : Invalid parameter.
81232ValidationSHORTInvalid parameter.
LONGTransactionEntity : Invalid parameter.
81234ValidationSHORTInvalid parameter.
LONGExpDate : Invalid parameter.
81235BillingAgreementUpdateDoReferenceTransaction
SHORTInvalid parameter.
LONGFirstName : Invalid parameter.
81236ValidationSHORTInvalid parameter.
LONGLastName : Invalid parameter.
81237ValidationSHORTInvalid parameter.
LONGStreet : Invalid parameter.
81238ValidationSHORTInvalid parameter.
LONGStreet2 : Invalid parameter.
81239ValidationSHORTInvalid parameter.
LONGCity : Invalid parameter.
81243ValidationSHORTInvalid parameter.
LONGRefundType : Invalid parameter.
81244ValidationSHORTInvalid parameter.
LONGStartDate : Invalid parameter.
81245ValidationSHORTInvalid parameter.
LONGEndDate : Invalid parameter.
81247ValidationSHORTInvalid parameter.
LONGCreditCardType : Invalid parameter.
81248ValidationSHORTInvalid parameter.
LONGUsername : Invalid parameter.
81249ValidationSHORTInvalid parameter.
LONGPassword : Invalid parameter.
81250ValidationSHORTInvalid parameter.
LONGVersion : Invalid parameter.
81251ValidationSHORTInternal error.
LONGInternal Service Error.
81253DoExpressCheckoutSHORTMissing Parameter.
LONGMandatory parameter missing.

99900 to 99999

CodeComponentMessages
99998DoAuthorization
DoDirectPayment
SHORTInvalid Data.
LONGThis transaction cannot be processed.
99998ValidationSHORTTransaction refused because of an invalid argument. See additional error messages for details.
LONGCurrency is not supported.

DoDirectPayment processor response codes

If the payment processor returns an error while processing your payment, ProcessorResp is returned in the <code>DoDirectPayment</code> error parameter ID.

For Name-Value Pair (NVP) integrations, the processor error information is returned as follows:

L_ERRORPARAMIDn=ProcessorResp
L_ERRORPARAMVALUEn=<Processor-Error-Number>

For SOAP integrations, the processor error information is returned as follows:

<ErrorParameterType> <ParamID>ProcessorResp</ParamID> <Value>Processor-Error-Number</Value> </ErrorParameterType>

This table describes the non-PayPal payment processor errors returned for the <code>DoDirectPayment</code> API operation.

Response codeDescriptionUser action
0000APPROVED
0100REFERRAL
0800BAD_RESPONSE_REVERSAL_REQUIRED
1000PARTIAL_AUTHORIZATION
1300INVALID_DATA_FORMAT
1310INVALID_AMOUNT
1312INVALID_TRANSACTION_CARD_ISSUER_ACQUIRER
1317INVALID_CAPTURE_DATE
1320INVALID_CURRENCY_CODE
1330INVALID_ACCOUNTTry using another card. Do not retry the same card.
1335INVALID_ACCOUNT_RECURRING
1340INVALID_TERMINAL
1350INVALID_MERCHANT
1360BAD_PROCESSING_CODE
1370INVALID_MCC
1380INVALID_EXPIRATION
1382INVALID_CARD_VERIFICATION_VALUE
1384INVALID_LIFE_CYCLE_OF_TRANSACTION
1390INVALID_ORDER
1393TRANSACTION_CANNOT_BE_COMPLETED
0500DO_NOT_HONOR
5100GENERIC_DECLINE
5110CVV2_FAILURE
5120INSUFFICIENT_FUNDS
5130INVALID_PIN
5140CARD_CLOSED
5150PICKUP_CARD_SPECIAL_CONDITIONSTry using another card. Do not retry the same card.
5160UNAUTHORIZED_USER
5170AVS_FAILURE
5180INVALID_OR_RESTRICTED_CARDTry using another card. Do not retry the same card.
5190SOFT_AVS
5200DUPLICATE_TRANSACTION
5210INVALID_TRANSACTIONTry using another card. Do not retry the same card.
5400EXPIRED_CARDTry using another card or confirm the information on original card.
5500INCORRECT_PIN_REENTER
5700TRANSACTION_NOT_PERMITTEDTry using another card. Do not retry the same card.
5800REVERSAL_REJECTED
5900INVALID_ISSUE
5910ISSUER_NOT_AVAILABLE_NOT_RETRIABLETry using another card. Do not retry the same card.
5920ISSUER_NOT_AVAILABLE_RETRIABLE
6300ACCOUNT_NOT_ON_FILE
7600APPROVED_NON_CAPTURE
7700ERROR_3DS
7710AUTHENTICATION_FAILED
7800BIN_ERROR
7900PIN_ERROR
8000PROCESSOR_SYSTEM_ERROR
8010HOST_KEY_ERROR
8020CONFIGURATION_ERROR
8030UNSUPPORTED_OPERATION
8100FATAL_COMMUNICATION_ERROR
8110RETRIABLE_COMMUNICATION_ERROR
8220SYSTEM_UNAVAILABLE
9100DECLINED_PLEASE_RETRYRetry.
9500SUSPECTED_FRAUDTry using another card. Do not retry the same card.
9510SECURITY_VIOLATION
9520LOST_OR_STOLENTry using another card. Do not retry the same card.
9530HOLD_CALL_CENTERMerchant must call the number at the back of the card (POS scenario).
9540REFUSED_CARD
9600UNRECOGNIZED_RESPONSE_CODE
5930CARD_NOT_ACTIVATED
PPMDPRO_MID_UNDEFINED
PPCECE_REGISTRATION_INCOMPLETE
PPNTNETWORK_ERROR
PPCNCONNECTION_ERROR
PPCTCARD_TYPE_UNSUPPORTED
PPTTTRANSACTION_TYPE_UNSUPPORTED
PPCUCURRENCY_USED_INVALID
PPQCQUASI_CASH_UNSUPPORTED
PPVEVALIDATION_ERROR
PPVTVIRTUAL_TERMINAL_UNSUPPORTED
PPDCDCC_UNSUPPORTED
PPERINTERNAL_SYSTEM_ERROR
PPIMID_MISMATCH
PPH1H1_ERROR
PPSDSTATUS_DESCRIPTION
PPAGADULT_GAMING_UNSUPPORTED
PPLSLARGE_STATUS_CODE
PPCOCOUNTRY
PPADBILLING_ADDRESS
PPAUMCC_CODE
PPUCCURRENCY_CODE_UNSUPPORTED
PPURUNSUPPORTED_REVERSAL
PPVCVALIDATE_CURRENCY
PPS0BANKAUTH_ROW_MISMATCH
PPS1BANKAUTH_ROW_SETTLED
PPS2BANKAUTH_ROW_VOIDED
PPS3BANKAUTH_EXPIRED
PPS4CURRENCY_MISMATCH
PPS5CREDITCARD_MISMATCH
PPS6AMOUNT_MISMATCH
PPRFINVALID_PARENT_TRANSACTION_STATUS
PPEXEXPIRY_DATE
PPAXAMOUNT_EXCEEDED
PPDVAUTH_MESSAGE
PPDIDINERS_REJECT
PPARAUTH_RESULT
PPBGBAD_GAMING
PPGRGAMING_REFUND_ERROR
PPCRCREDIT_ERROR
PPAIAMOUNT_INCOMPATIBLE
PPIFIDEMPOTENCY_FAILURE
PPMCBLOCKED_MASTERCARD
PPAEAMEX_DISABLED
PPFVFIELD_VALIDATION_FAILED
PPIIINVALID_INPUT_FAILURE
PPPMINVALID_PAYMENT_METHOD
PPUAUSER_NOT_AUTHORIZED
PPFIINVALID_FUNDING_INSTRUMENT
PPEFEXPIRED_FUNDING_INSTRUMENT
PPFRRESTRICTED_FUNDING_INSTRUMENT
PPELEXCEEDS_FREQUENCY_LIMIT
PCVVCVV_FAILURE
PPTVINVALID_VERIFICATION_TOKEN
PPTEVERIFICATION_TOKEN_EXPIRED
PPPIINVALID_PRODUCT
PPITINVALID_TRACE_ID
PPTFINVALID_TRACE_REFERENCE
PPFEFUNDING_SOURCE_ALREADY_EXISTS
PPTRVERIFICATION_TOKEN_REVOKED
PPTIINVALID_TRANSACTION_ID
PPD3SECURE_ERROR_3DS
PPPHNO_PHONE_FOR_DCC_TRANSACTION
PPAVARC_AVS
PPC2ARC_CVV
PPDBNO_DOB_PRESENT
PPLRLATE_REVERSAL
PPNCNOT_SUPPORTED_NRC
PPRRMERCHANT_NOT_REGISTERED
PPSCARC_SCORE
PPSEAMEX_DENIED
PPUEUNSUPPORT_ENTITY
PPUPUNSUPPORT_POS_FLAG
PPREUNSUPPORT_REFUND_ON_PENDING_BC

MassPay failed transactions IPN reason codes

These codes are returned to the Instant Payment Notification (IPN) listener you set up for your MassPay requests. For information about MassPay IPN variables, see Mass pay variables.

The IPN MassPay reason_code variable is set if status = Failed.

Reason code Description
1001 Receiver's account is invalid
1002 Sender has insufficient funds
1003 User's country is not allowed
1004 User funding source is ineligible
1005 PENDING_RECIPIENT_NON_HOLDING_CURRENCY_PAYMENT_PREFERENCE(1005, "PENDING_RECIPIENT_NON_HOLDING_CURRENCY_PAYMENT_PREFERENCE", "This payout is pending because the recipient has set their account preferences to review credits in this currency. The recipient has been notified. Check back later for the status of this payout.")
3004 Cannot pay self
3014 Sender's account is locked or inactive
3015 Receiver's account is locked or inactive
3016 Either the sender or receiver exceeded the transaction limit
3017 Spending limit exceeded
3047 User is restricted
3078 Negative balance
3148 Receiver's address is in a non-receivable country or a PayPal zero country
3501 Email address invalid; try again with a valid email ID
3535 Invalid currency
3547 Sender's address is located in a restricted State (e.g., California)
3558 Receiver's address is located in a restricted State (e.g., California)
3769 Market closed and transaction is between 2 different countries
4001 Internal error
4002 Internal error
8319 Zero amount
8330 Receiving limit exceeded
8331 Duplicate mass payment
9302 Transaction was declined
11711 Per-transaction sending limit exceeded
14159 Transaction currency cannot be received by the recipient
14550 Currency compliance
14761 The mass payment was declined because the secondary user sending the mass payment has not been verified
14763 Regulatory review - Pending
14764 Regulatory review - Blocked
14765 Receiver is unregistered
14766 Receiver is unconfirmed
14767 Receiver is a youth account
14800 POS cumulative sending limit exceeded

Additional information

  • BAUpdate ([NVP](/api/nvp-soap/ba-update-nvp/) | [SOAP](/api/nvp-soap/ba-update-soap/))
  • BillOutstandingAmount ([NVP](/api/nvp-soap/bill-outstanding-amount-nvp/) | [SOAP](/api/nvp-soap/bill-outstanding-amount-soap/))
  • CreateBillingAgreement ([NVP](/api/nvp-soap/create-billing-agreement-nvp/) | [SOAP](/api/nvp-soap/create-billing-agreement-soap/))
  • CreateRecurringPaymentsProfile ([NVP](/api/nvp-soap/create-recurring-payments-profile-nvp/) | [SOAP](/api/nvp-soap/create-recurring-payments-profile-soap/))
  • DoAuthorization ([NVP](/api/nvp-soap/do-authorization-nvp/) | [SOAP](/api/nvp-soap/do-authorization-soap/))
  • DoCapture ([NVP](/api/nvp-soap/do-capture-nvp/) | [SOAP](/api/nvp-soap/do-capture-soap/))
  • DoDirectPayment ([NVP](/api/nvp-soap/do-direct-payment-nvp/) | [SOAP](/api/nvp-soap/do-direct-payment-soap/))
  • DoExpressCheckoutPayment ([NVP](/api/nvp-soap/do-express-checkout-payment-nvp/) | [SOAP](/api/nvp-soap/do-express-checkout-payment-soap/))
  • DoNonReferencedCredit ([NVP](/api/nvp-soap/do-nonreferenced-credit-nvp/) | [SOAP](/api/nvp-soap/do-nonreferenced-credit-soap/))
  • DoReauthorization ([NVP](/api/nvp-soap/do-reauthorization-nvp/) | [SOAP](/api/nvp-soap/do-reauthorization-soap/))
  • DoReferenceTransaction ([NVP](/api/nvp-soap/do-reference-transaction-nvp/) | [SOAP](/api/nvp-soap/do-reference-transaction-soap/))
  • DoVoid ([NVP](/api/nvp-soap/do-void-nvp/) | [SOAP](/api/nvp-soap/do-void-soap/))
  • GetBillingAgreementCustomerDetails ([NVP](/api/nvp-soap/get-billing-agreement-customer-details-nvp/) | [SOAP](/api/nvp-soap/get-billing-agreement-customer-details-soap/))
  • GetExpressCheckoutDetails ([NVP](/api/nvp-soap/get-express-checkout-details-nvp/) | [SOAP](/api/nvp-soap/get-express-checkout-details-soap/))
  • GetRecurringPaymentsProfileDetails ([NVP](/api/nvp-soap/get-recurring-payments-profile-details-nvp/) | [SOAP](/api/nvp-soap/get-recurring-payments-profile-details-soap/))
  • ManagePendingTransactionStatus ([NVP](/api/nvp-soap/manage-pending-transaction-status-nvp/) | [SOAP](/api/nvp-soap/manage-pending-transaction-status-soap/))
  • ManageRecurringPaymentsProfileStatus ([NVP](/api/nvp-soap/manage-recurring-payments-profile-status-nvp/) | [SOAP](/api/nvp-soap/manage-recurring-payments-profile-status-soap/))
  • Mass Payments API
  • Refund payments for individual transactions
  • RefundTransaction ([NVP](/api/nvp-soap/refund-transaction-nvp/) | [SOAP](/api/nvp-soap/refund-transaction-soap/))
  • SetCustomerBillingAgreement ([NVP](/api/nvp-soap/set-customer-billing-agreement-nvp/) | [SOAP](/api/nvp-soap/set-customer-billing-agreement-soap/))
  • SetExpressCheckout ([NVP](/api/nvp-soap/set-express-checkout-nvp/) | [SOAP](/api/nvp-soap/set-express-checkout-soap/))
  • TransactionSearch ([NVP](/api/nvp-soap/transaction-search-nvp/) | [SOAP](/api/nvp-soap/transaction-search-soap/))
  • UpdateAuthorization ([NVP](/api/nvp-soap/update-authorization-nvp/) | [SOAP](/api/nvp-soap/update-authorization-soap/))
  • UpdateRecurringPaymentsProfile ([NVP](/api/nvp-soap/update-recurring-payments-profile-nvp/) | [SOAP](/api/nvp-soap/update-recurring-payments-profile-soap/))
  • Permissions Service Integration Guide