Support and Resources
This section lists the available support channels and reference documentation for Data Lens.
Getting help
| Channel | Use For | Response Time |
|---|---|---|
| Support Ticket (please contact your AM) | Critical issues | < 4 hours (P1) |
Additional resources & references
Snowflake Documentation: https://docs.snowflake.com/en/
Access and Installing Snowflake Listings: https://docs.snowflake.com/en/collaboration/consumer-listings-access
Managing Listing in Snowflake with example: https://docs.snowflake.com/en/collaboration/consumer-listings-progaccess-examples#end-to-end-example