Monthly and Custom Statements
Monthly statements and custom statements are bank-like summaries designed to meet merchant reconciliation needs, such as verifying PayPal debits and credits, consistent with company internal accounting records of transactions for that month.
The reports summarize, for each currency held by the account, total debits and credits as well as the beginning and ending balance for the specified time period. The reports also detail various transaction activities by category, enabling you to reconcile the starting and ending balance.
The statements only report balance-affecting transactions that debit or credit to your PayPal account. Therefore, they don't include any pending transactions such as authorizations not captured, pending e-checks, or unresolved disputes.
Any merchant with access to the reporting portal can use monthly statements and custom statements.
Know before you begin
- The reports character encoding is UTF-8 (8-bit UCS/Unicode Transformation Format).
The reports are available in these formats:
- Portable Document Format (PDF)
- Comma-Separated Values (CSV)
Report availability and retention
Monthly statements are available any time after the 2nd of the month. In some countries, monthly statements automatically generate in PDF by the 10th of each month.
Custom statements are available for any time period within the last 3 years.
Each statement summarizes data from the date range specified, from 00:00:00 AM on the starting day of the date range to 23:59:59 PM on the last day of the date range. If the requested date range of a custom statement includes the current day, transaction and summary information is included as of the time stated on the webpage. You can configure the time zone from the Account Properties section on your reporting portal. Updating the time zone only affects statements generated after the change.
You can access up to 2 years of historical monthly statements and up to 12 custom statements from your reporting portal. For custom statements, reports in the table are in order of request.
Status of generation
Monthly statements have these generation statuses:
- In progress
Custom statements have these generation statuses:
- In progress
In certain countries, monthly statements automatically generate in PDF by the 10th of each month. Statements in these scenarios only have the Download status.
After requesting a statement, the row in the table automatically shows In progress. When the report is ready to download, the statement status automatically changes to Download. For custom statements, you can select Refresh after 2 minutes to check if the report is available to download.
Section 1: Report file name
The file name for a monthly statement follows this naming convention:
||An abbreviation for Monthly Statement Report.|
||The date for the data in the report. It represents the latest, or ending date, of the data.|
||One of the following:
The file name for a custom statement follows this naming convention:
||An abbreviation for Custom Statement.|
||The starting date.|
||The ending date.|
||One of the following:
Section 2: PDF report format
Balance Summary section
The Balance Summary section states the changes in balance for the specified time period. The total balance in your account is equal to the sum of Available Balance and Withheld Balance. The following displays for each currency held by your account:
|Available beginning||This number states the amount of money in the your account available for you to use at 00:00:00 AM in the merchant’s time zone on the first day of the statement date range.|
|Available ending||This number states the amount of money in the your account available for you to use at 23:59:59 PM in the merchant’s time zone on the last day of the statement date range.|
|Withheld beginning||This amount reflects the total sum of money withheld from the merchant’s account at 00:00:00 AM in the merchant’s time zone on the first day of the statement month. Withheld amount is determined by the sum of amounts in the Releases and Withheld categories.|
|Withheld ending||This amount reflects the total sum of money withheld from the merchant’s account at 23:59:59 PM in the merchant’s time zone on the last day of the statement date range. Withheld amount is determined by the sum of amounts in the Releases and Withheld categories.|
Activity Summary section
The Activity Summary section expands on the Balance Summary by displaying the debits and credits to the account by category. For each category in which there were transactions during date range, amounts are totaled and displayed.
Each of the categories in the Activity Summary section have multiple SubCategories. Each SubCategory contains multiple T-Codes, transaction event codes. T-Codes identify debits and credits at the transaction level. Each T-Code has a T-Code Description, which details the transaction type.
Beneath the Activity Summary section of the statement, totals display for each Category and SubCategories for which there were transactions. To determine which transactions are within each SubCategory, refer to the T-Code Descriptions that are within that SubCategory of the Category. For more details, see PayPal Reports - Category, SubCategory, and T-Codes.
Note: Any T-Code can be either a Credit (CR) or Debit (DR) based on the direction of the payment relative to the subject of the payment. For example, an Express Checkout event (T0006) records as a CR in the case where the subject is a seller receiving funds for a payment and as a DR in the case where the subject is a buyer sending funds for a payment.
|Activity summary category||Description|
|Payments received||Includes all payments received (credits) by the seller through disbursements - Mass Pay, Direct Credit Card Payments, or other disbursements.|
|Payments sent||All payments sent (debits) by the seller through disbursements - Mass Pay, Direct Credit Card Payments, or other disbursements.|
|Withdrawals and Debits||Debits from funding instruments other than users, such as a bank.|
|Deposits and Credits||Credits to funding instruments other than users, such as a bank.|
|Fees||Includes any amount charged as a fee, which could be the fee added to a payment received, sent, or a transaction that is solely a fee (such as a monthly fee).|
|Chargeback||Chargebacks are received directly by PayPal and represent cases where the consumer feels that PayPal will better resolve the complaint than their funding source, or the PayPal payment was funded directly from the consumer’s PayPal balance. The amount of the chargeback is often held in an unavailable balance until the chargeback is resolved. Once the chargeback is resolved, the amount being held is released. If the merchant was found to be at fault for the chargeback, a separate debit adjustment occurs.|
|Releases||Releases contain all debit restricted balance.|
|Withheld||Releases contain all credit restricted balance.|
|Authorizations||Includes general, void, and re- authorizations.|
|Other||Debit and credit transactions which are not classified into a different T-Code.|
|Other – Non-Balance Impacting||Transactions which aren't classified as a different T-Code and also don't impact the balance.|
|Payables||Funds provided by PayPal that are paid back (credit).|
|Receivables||Funds provided by PayPal that are paid back (debit).|
|Reserve Release||Reserve Holds and Releases that are credits to the merchant’s account.|
|Reserve Withheld||Reserve Holds and Releases that are debits to the merchant’s account.|
|Transfers||Currency conversions, user- and system-generated.|
Transaction History section
A chart of transaction history displays in the PDF if there are 10,000 or fewer transactions within the date range. If there are more than 10,000, total transactions, the PDF doesn't display any transactions. For monthly statements, all transactions display regardless of the number of transactions for merchants in these countries: AU, DE, ES, FR, GB, and IT.
For each currency you interacted with in the specified date range, a table displays with the following details for each transaction:
|Date||Date in which the transaction occurred.|
|Description||T-Code Description and unique transaction ID.|
|Name / Email||The name and email address of the person with which the merchant is transacting, if applicable.|
|Gross||Total amount of the transaction, including fees.|
|Fee||Amount of fees associated with the transaction.|
|Net||The difference between Gross and Fee.|
MIF Details section
Some countries require monthly statemenst to detail Multilateral Interchange Fees (MIF). This section only applies if you interact with currencies in the following countries: ES, FR, GB, and IT.
In this section, the report displays the fees the card issuing bank charges to the acquiring bank. This fee facilitates credit and debit card transactions and forms a large part of the fee that's charged to you by their acquirer. Business rules require us to report the interchange cost of each individual transaction.
Information in this section includes:
- Transaction ID
- Merchant Service Charge
- Interchange Fee
Monthly statements in some countries automatically generate by the 10th of each month. The MIF section doesn't include statements downloaded before the auto-generation. In this case, the Download link refreshwa to provide a new PDF that includes MIF details by the 10th of the month.
Section 3: CSV report format
A statement CSV file can contain a maximum of 150,000 records. If the report contains more than 150,000 records, the report splits across multiple files and compiles into a ZIP file. Only the file with the first 150,000 records has column names.
Section body data
|Position||Column name||Data type||Max length||Description|
||10 characters||The completion date of the transaction, in the MM/DD/YYYY format.|
||8 characters||The completion time of the transaction, in the HH:MM:SS format.|
||32 characters||The time zone in which the transaction took place.|
||1024 characters||Description of the type of transaction.|
||3 characters||Currency of the transaction.|
||26 characters||Total amount of the transaction, including fees.|
||26 characters||Amount of fees associated with the transaction.|
||26 characters||The difference between Gross and Fee.|
||26 characters||A running balance that reflects the amount in the merchant’s bank account (Available Balance) after the transaction. Balance = previous Balance + Net.|
||24 characters||ID of the transaction against which the case was filed, if applicable. This unique 17 character ID is generated by PayPal and cannot be altered.|
|11||From Email Address||
||200 characters||The email address of the person with which the merchant transacted, if applicable.|
||200 characters||The name of the person with which the merchant transacted, if applicable.|
||200 characters||Name of the bank with which the merchant transacted, if applicable.|
||4 characters||Name of the bank account with which the merchant transacted, if applicable.|
|15||Shipping and Handling Amount||
||26 characters||Amount paid for shipping and handling as a part of the transaction.|
||26 characters||Amount of sales tax paid as a part of the transaction.|
||127 characters||Invoice ID, if applicable.|
|18||Reference Txn ID||
||64 characters||Reference Transaction ID, if applicable.|