Error and error codes

DocsCurrent

Last updated: Oct 18th, 5:46am

During your onboarding journey, you may encounter error codes.

The following table details any errors you could encounter while creating, verifying, updating, and monitoring the accounts.

Error Error Description
MISSING_REQUEST_BODY Request body is missing
CLIENT_EXCEPTION Error Calling downstream API
ACCOUNT_CANNOT_BE_FETCHED Account cannot be fetched
VALIDATION_ERROR Data not valid for field
MISSING_FIELD Missing field
MISSING_REQUIRED_PARAMETER Missing required field or parameter
INVALID_FORMAT Data not valid for field
INVALID_PARAMETER_VALUE The value of a field is invalid.
MALFORMED_REQUEST_ERROR Malformed request
INTERNAL_SERVER_EXCEPTION INTERNAL_SERVER_ERROR
PAYMENT_REVIEW_STATUS_ERROR Error processing Payment review status
INVALID_RESERVE_TYPE Reserve type is invalid
INVALID_ROLLING_RESERVE_PERCENT Rolling reserve percentage is invalid
INVALID_ROLLING_RESERVE_PERIOD Rolling reserve period is invalid
MISSING_ROLLING_RESERVE_PERCENT Rolling reserve percentage is missing
MISSING_ROLLING_RESERVE_PERIOD Rolling reserve period is missing
RESERVE_CONFIGURATION_NOT_FOUND Reserve configuration for this account doesn't exist
RESERVE_RELEASE_IN_PROGRESS Reserve release is already in-progress
RESERVE_ERROR_EXCEPTION Reserve operation occurs an internal service error
INVALID_FIXED_RESERVE_EXPIRATION_DATE Expiration date exceeds 180 days
OUT_DATE_FIXED_RESERVE_EXPIRATION_DATE Expiration date cannot be less than or equal the current date
MISSING_FIXED_RESERVE_AMOUNT Amount is missing
ZERO_FIXED_RESERVE_AMOUNT Amount specified is zero
INVALID_FIXED_RESERVE_AMOUNT Invalid currency/value for target amount field.
INVALID_FIXED_RESERVE_CURRENCY Fixed reserve can only be placed on primary currency of the account
UNKNOWN_RESERVE_CONFIG_ERROR Error processing reserve configuration
RELEASE_PARALLEL_CALLS_ERROR Previous release is in-progress. Please try later
RELEASE_INSUFFICIENT_FUNDS_ERROR The balance is insufficient
INSTRUMENT_ACCOUNT_NUMBER_MISSING Account number is missing
INSTRUMENT_CURRENCY_CODE_MISSING Currency code is missing
INSTRUMENT_COUNTRY_CODE_MISSING Country code is missing
INSTRUMENT_ACCOUNT_NUMBER_TYPE_MISSING Account number type is missing
ACCOUNT_CREATION_ERROR Account Cannot be created
USER_ACCOUNT_CLOSED Cannot add a bank to a PayPal account that is closed
NOT_SUPPORTED Bank account country and PayPal account country combination not allowed
INSTRUMENT_UNAVAILABLE Not a bank supported by PayPal
MULTIPLE_BANKS Only one Bank allowed to add
CANNOT_ADD_BANK Bank account has already been added
CANNOT_ADD_BANK_RISK_DENIAL Unable to add bank
MULTIPLE_BANKS_NOT_PERMITTED Only one financial instrument is permitted
MULTIPLE_PATCH_OPERATIONS_WITH_FI Only add one Financial Instrument for this PATCH operation
CANNOT_REMOVE_BANK Unable to remove bank. Please try again later.
CANNOT_REMOVE_BANK_HARD_DECLINE Unable to remove bank. Please check bank account.
CANNOT_REMOVE_BANK_NEGATIVE_BALANCE Unable to remove bank due to negative account balance.
BANK_OPERATION_NOT_ALLOWED Bank operation is not currently allowed due to the account limitation.
RESOURCE_NOT_FOUND_EXCEPTION RESOURCE_NOT_FOUND_ERROR
USER_BUSINESS_EXCEPTION USER_BUSINESS_ERROR
PARTNER_BUSINESS_EXCEPTION BUSINESS_ERROR
SECURITY_CONTEXT_EXCEPTION SECURITY_CONTEXT_ERROR
SECURITY_TENANT_CONTEXT_EXCEPTION SECURITY_TENANT_CONTEXT_EXCEPTION
SECURITY_CONTEXT_PARTNER_
TENANT_NAME_EXCEPTION
SECURITY_CONTEXT_PARTNER_
TENANT_NAME_EXCEPTION
SECURITY_CONTEXT_PARENT_
ACCOUNT_NUMBER_EXCEPTION
SECURITY_CONTEXT_PARENT_
ACCOUNT_NUMBER_EXCEPTION
SECURITY_CONTEXT_TENANT_ID_EXCEPTION SECURITY_CONTEXT_TENANT_ID_EXCEPTION
SECURITY_CONTEXT_SIGNATURE_EXCEPTION SECURITY_CONTEXT_SIGNATURE_EXCEPTION
AUTHORIZATION_EXCEPTION AUTHORIZATION_ERROR
UNKNOWN_EXCEPTION UNKNOWN_EXCEPTION
FORBIDDEN_NO_API_SCOPE User doesn't have this API in their scope
FORBIDDEN_NO_ONBOARDING_SCOPE Partner doesn't have the onboarding scopes
FORBIDDEN_NO_VALID_SCOPE User doesn't have either this API in their scope or account permissions
FORBIDDEN_FLEXIBLE_PAYOUT_PARTNER Partner is not enabled for flexible payout
FAILED_ACC_CREATION_TYPE Fail to check account creation type
FORBIDDEN_NO_ACC_MGG_PERMISSION Partner account does not have account management permission
FORBIDDEN_UNSUPPORTED_ACC_CREATION_TYPE Partner account has unsupported account creation type
INTERNAL_ERROR_UNSUPPORTED_ACC_CREATION_TYPE Fail to check account creation type
ADD_SECONDARY_CURRENCY_INTERNAL_ERROR Internal Error during add currency call
SECONDARY_CURRENCY_INVALID_PAYER Invalid Payer Id
SECONDARY_CURRENCY_INVALID_REQUEST Invalid Payer Id
INVALID_SECONDARY_CURRENCY_CODE Invalid secondary currency codes
SETTLEMENT_ONBOARDING_NOT_SUCCESSFUL SETTLEMENT_ONBOARDING_NOT_SUCCESSFUL
EXISTING_EMAIL_HANDLE Email address already taken
EXISTING_EXTERNAL_ID External id already associated with another account
MISSING_EMAIL_HANDLE Email id is required
MISSING_EMAIL_ADDRESS Email address is required
CONFLICTING_COUNTRY_SETTINGS Account type does not allow country switch
MISSING_BUSINESS_ENTITY_NAME Missing Business_entity Name
MISSING_AGREEMENTS Missing Agreements
MISSING_BUSINESS_TYPE Missing Business Type
INVALID_UPDATE_PATH The path field for this update object is invalid.
INVALID_UPDATE_VALUE The update value has an invalid field.
MISSING_FIELD_UPDATE_VALUE The update value has a missing required parameter.
COUNTRY_CODE_DOC_TYPE_MISMATCH The country code input provided does not match the associated document type.
INVALID_ARRAY_VALUE_UPDATE The array provided in the value field is invalid.
INVALID_ARRAY_VALUE_PATCH The array provided in the value field is invalid.
INVALID_UPDATE_MAX_ELEMENTS_REACHED The update would cause the array to exceed its maximum allowed size.
INVALID_UPDATE_MIN_ELEMENTS_REACHED The update would cause the array to fall below its minimum allowed size.
INVALID_BUSINESS_ATTRIBUTE_NAME_VALUE_PATCH The name provided in Business Attribute is invalid.
ACCOUNT_ID_MISMATCH Account ID in body does not match account ID in update path
INVALID_VIEWS_QUERY_PARAMETER Query parameter has invalid value.
INVALID_TYPE_PROVIDED Invalid type provided.
RETRIEVE_CONFIG_FAILED Error on retrieving config value
INVALID_ENUMERATED_VALUE Error on enumerated value.
AMQ_PUBLISH_FAILED Publish Operation failed
BANK_ASSOCIATION_LIMIT_REACHED This account has reached its association limit. Please use another bank account.
BANK_ACCOUNT_DECLINED The bank account provided cannot be used. A different bank account must be used.
BANK_VALIDATION_ERROR The bank account information provided is not valid. Please check all the details provided are accurate.
PPH_BUNDLE_ID_NOT_FOUND Failed to fetch PPH bundleId
BANK_BAD_INSTRUMENT The financial instrument has been flagged as risky and cannot be accepted.
BANK_MAXED_CONFIRMATION_TRIES The verification of the bank failed previously. We recommend you to use another bank.
BANK_INSTRUMENT_RESTRICTED The account number or routing number provided cannot be accepted.
BANK_REMOVE_DENIED_NEGATIVE_BALANCE The currently associated bank has unsettled balance and cannot be removed at this time.
BANK_DOES_NOT_BELONG_TO_THE_MERCHANT The FI bank account provided does not belong to merchant.
ACCOUNT_LINKING_CROSS_
COUNTRY_USER_VALIDATION_ERROR
Account linking across countries is not supported.
USER_VALIDATION_ERROR The account creation was not successful due to the limitation in the provided user information. Please review the provided documentation to pass the needed information to create the account.
CLOSE_ACCOUNT_FAILED Close account failed
MISSING_HYPERWALLET_API_CREDENTIALS Hyperwallet credentials setup missing.
INVALID_MAPPING_METADATA Invalid mapping metadata detected.
DOMAIN_ALREADY_REGISTERED The domain is already registered.
DOMAIN_NOT_REGISTERED The domain is not registered.
DOMAIN_REGISTRATION_NOT_ALLOWED Domain registration is not allowed for this account.
INVALID_DOMAIN_NAME The domain name is invalid.
INVALID_PROVIDER_TYPE The provider type is invalid.
DOMAIN_REGISTERED_WITH_ANOTHER_ENTITY The domain is registered with another entity.
RHINO_PARSING_EXCEPTION_ERROR Parsing Exception during JSON Logic processing.
AMQ_PUBLISH_ERROR Fail to publish AMQ message.
AMQ_PUBLISH_EXCEPTION Exception during AMQ message publishing.
INVALID_BENEFICAL_OWNER_DECLARATION Invalid Beneficial Owner Declaration
TIMEOUT_EXCEPTION Timeout Exception
INSTRUMENT_ALREADY_ASSOCIATED Instrument is already associated with another user
INSTRUMENT_BLOCKED Instrument is currently blocked
INVALID_ACCOUNT_TYPE Not a valid business type account

We use cookies to improve your experience on our site. May we use marketing cookies to show you personalized ads? Manage all cookies