Account limitation reasons

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Last updated: Dec 11th, 8:11am

The following table lists the potential reasons for which the merchant account can be limited.

Limitation name/ID	Limitation category	Description
REQUEST_FOR_INFORMATION_4	Legal Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we can no longer process activity for you.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found sales of prohibited content.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found sales of unapproved content.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found sales relating to prohibited activity.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found sales relating to unapproved activity.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved activity related to in-game virtual currency.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved activity related to crypto currency.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved sales of medical devices.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved sales of medical services.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found services offering credit repair, debt settlement, credit transactions, or insurance.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved gambling or gaming activity related to fantasy sports.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved gambling or gaming activity related to games of chance.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved gambling or gaming activity related to games of skill.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved gambling or gaming activity related to lotteries.
REQUEST_FOR_INFORMATION_221	Legal Compliance	The account is restricted because we found unapproved gambling or gaming activity related to raffles.
REQUEST_FOR_INFORMATION_221	Legal Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we can no longer process activity for you.
REQUEST_FOR_INFORMATION_222	Business Model Evaluation	Due to local laws, our policies, or the policies of our partner banks and card networks, we are reviewing this merchant.
REQUEST_FOR_INFORMATION_224	Regulatory Compliance	To ensure your recent activity complies with global regulations, we may ask for information about transaction details, activity, or profile information.
REQUEST_FOR_INFORMATION_225	Regulatory Compliance	The account is restricted while we review certain details.
REQUEST_FOR_INFORMATION_231	Regulatory Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we are currently reviewing this account and access is limited temporarily.
REQUEST_FOR_INFORMATION_235	Regulatory Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we can no longer process activity for you.
REQUEST_FOR_INFORMATION_235	Regulatory Compliance	We can no longer process activity for you because the account is created with an irregular entity.
REQUEST_FOR_INFORMATION_235	Regulatory Compliance	We can no longer process activity for you because the account is created by an underage individual.
REQUEST_FOR_INFORMATION_235	Regulatory Compliance	We can no longer process activity for you because the account is created for a business in an unsupported country.
REQUEST_FOR_INFORMATION_235	Regulatory Compliance	We can no longer process activity for you because the account is created with unsupported citizenship.
REQUEST_FOR_INFORMATION_241	Legal Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we can no longer process activity for you.
REQUEST_FOR_INFORMATION_242	Legal Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we can no longer process activity for you.
REQUEST_FOR_INFORMATION_243	Legal Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we can no longer process activity for you.
REQUEST_FOR_INFORMATION_244	Legal Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we can no longer process activity for you.
REQUEST_FOR_INFORMATION_245	Legal Compliance	Due to local laws, our policies, or the policies of our partner banks and card networks, we can no longer process activity for you.