Reports and Analytics Guide

Use this page when you need to understand what each Braintree report contains, how to access it, and which teams should use it. It is designed for finance, accounting, operations, and analytics teams who work with in-store and ecommerce data and need a single catalogue of reports for reconciliation, performance tracking, and business insight. For end-to-end money movement, see Money and Reporting Overview, and for step-by-step workflows that combine these reports to reconcile deposits, see Reporting and Reconciliation Guide.

Why reporting matters

Braintree is your single reporting surface for ecommerce and in-store card payments, plus supported alternative payment methods processed via Verifone. All core reports are available in the Control Panel and many can be delivered automatically via SFTP for downstream systems. Reporting helps you track sales, reconcile your books, understand customer behaviour, and identify trends across locations and channels.

How to access reports

Use this section when you're ready to pull real data out of Braintree, whether for a quick check in the UI or an automated feed into your finance systems. It explains the two main access paths—interactive downloads and scheduled file delivery—so each team can choose the approach that fits their workflow.

Control Panel

Best for ad-hoc analysis and manual downloads:

1. Log in to Braintree Control Panel.
2. Click "Reports" in navigation.
3. Select report type.
4. Choose date range.
5. Apply filters (if needed).
6. Download (CSV or PDF).

SFTP

Best for automated delivery to your data warehouse or accounting tools:

• Automated daily delivery
• Pre-configured reports
• Delivered to secure the SFTP folder
• Ideal for automated accounting system integration

Contact PayPal Support to help you configure:

• SFTP credentials
• Report schedule (daily, weekly, monthly)
• File naming convention
• Delivery time

If you are setting up automated reconciliation workflows, use SFTP delivery together with the guidance in Reporting and Reconciliation Guide.

Key reports

Disbursement and Fee Report (DFR)

Use this report to see how each in-store and online card transaction contributed to your disbursements and fees at a bank-reconcilable, transaction-level view.

• Shows every sale, refund, and void.
• Includes fees for each transaction.
• Adds in-store context such as Store ID, Reader ID, Source entry mode (for example, contact, contactless, magstripe), and Card type. Some of these fields may require account setup. Contact your account manager if they're not appearing in your report.
• Lists settlement amounts you can tie back to deposits.

Access this report from the Control Panel or via SFTP, and use it as your primary source for daily reconciliation and accounting close, especially if you're on Net Settlement.

Monthly Statement

This report shows a bank-reconcilable, aggregate view of your monthly activity and disbursements across locations, including total transactions, total fees, net disbursements, and per-location breakdowns at both gateway and MAID levels. Use this report for month-end close and executive reporting.

• Total transactions
• Total fees
• Net disbursements
• Breakdowns by location

This report is generated monthly and is typically available on the 4th business day of each new month in PDF and CSV formats.

Transaction Lifecycle Report

This report follows each transaction through its full status history, including key status changes and timestamps. Use this report to investigate specific payments or validate how a transaction progressed before and after settlement.

• Status changes (for example, Authorized → Submitted for Settlement → Settled → Disbursed)
• Any refunds or voids linked to the transaction
• Timestamp for each status event

This report is generated daily and delivered according to your reporting setup.

Transaction Summary

This report provides a quick snapshot of successful versus unsuccessful transactions for a given period, so you can monitor overall performance at a glance. Use this report to review volume and health trends before deciding where you need deeper investigation.

• Successful transaction count and total amount
• Unsuccessful transaction count
• Date-range filtering for the period you want to review

This report is available on demand as a download from the Braintree Control Panel.

Settlement Batch Summary

This report shows which transactions were processed in each settlement batch, so you can see how daily activity groups into batches that you then match to expected deposits. Use this report when you need to review batch contents and compare those batches against the deposits you expect to see in your bank account.

• Transactions grouped by payment method and card brand
• Batch totals for the included transactions
• Settlement date for each batch

This report is available on demand as a download from the Braintree Control Panel.

Disbursement Summary

This report lists disbursements sent to your bank account, so you can match what Braintree paid out to what you see on your bank statement. Use this report when you need to confirm that specific deposits arrived with the expected date and amount.

• Deposit date
• Deposit amount
• Bank reference number
• Date-range filtering for the disbursements you want to review

This report is available on demand as a download from the Braintree Control Panel.

Dispute Detail Report

Use this report to review chargebacks and disputes in detail and understand how they affect your transactions and settlement. It helps finance, operations, and support teams see which disputes are open, what they relate to, and what actions may be required.

• Dispute reason
• Disputed amount
• Key deadlines
• Current dispute status
• Evidence submission status

This report is available in the Braintree Control Panel and through any configured file-delivery channel.

Pass-through Fee Report (PTFR)

Use this report to review aggregate interchange and scheme fees at the MAID level, so you can see how card-network fees accrue across your merchant accounts for a given month. It is most often used by finance and analytics teams for fee review and pricing analysis.

• Total interchange fees by MAID
• Total scheme fees by MAID
• Monthly summary of these fees

This report is generated monthly and is typically available on the 4th business day after each month starts.

Report fields specific to in-store

In-store transactions include extra fields that help you reconcile activity and understand performance by store and device.

• Store ID: Maps each transaction to a specific store or MAID.
• Reader ID: Shows which terminal handled the payment.
• Payment Entry mode: Shows how the card was captured (Contact, Contactless, Magstripe, Magstripe_Fallback, Vault).
• Source:The source of the transaction. (for example, IN_PERSON, ECOMMERC, MOTO).
• Card product: Identifies the card type (for example, debit, credit, rewards).
• Order ID: Links the transaction to your POS invoice or order record.

Using reports for business insights

Use your transaction-level and summary reports, along with in-store-specific fields like Store ID, Reader ID, and Entry Mode, to answer common business questions across locations and channels.

Example analyses

• Store performance: Which store has the highest volume based on transactions or net disbursements.
• Payment behaviour: What percentage of in-store customers use contactless versus chip or swipe.
• Basket size: What is your average transaction amount over a given period.
• Sales patterns: Which hours and days show peak sales activity
• Refund trends: How refund rates differ by location or store.

Transaction-Level Reports (Daily)

Use these transaction-level reports for daily reconciliation and investigations. Most are generated and delivered on a daily schedule, with some also available on demand from the Control Panel.

Summary Reports

Use these summary reports for high-level views of monthly activity, fees, and performance, complementing your daily transaction-level reports.

Note: Contact PayPal to configure SFTP access. See How to access reports in the Reports & Analytics Guide for more details.