Cancel Pending Payments
DOCS
Last updated: Sept 24th, 3:59pm
Pending payments are funds disbursed to a PayPal account before the seller completes onboarding. Sellers cannot access pending payments until all onboarding requirements are met. PayPal considers onboarding complete when a seller meets the following requirements:
- Seller creates a PayPal account.
- Seller grants you permission to perform payment.
- Seller confirms the email address of the account.
If a seller does not complete onboarding, work with your PayPal account manager to cancel all pending payments and refund the respective buyers.