10609
API
Last updated: Apr 10th, 2:05pm
Returns from the following API calls:
DoAuthorization
DoCapture
DoReAuthorization
DoVoid
UpdateAuthorization
Cause
- The API returns this error if the transaction ID specified in the request is invalid or expired.
- This can occur if you are attempting to capture or re-authorize an expired or invalid authorization ID.
1$DoCapture = [2 'AUTHORIZATIONID' => $authorizationId,3 'AMT' => '100.00',4 'CURRENCYCODE' => 'USD'5];;
Impact
The payment process is halted, preventing the customer from finalizing their purchase. This can lead to a poor customer experience and potentially lost sales if the issue is not resolved promptly.
Resolution
- Check transaction ID: Ensure that the transaction ID specified in your API request is valid and not expired.
- Review your code: Review your code to ensure the transaction ID is not being changed or modified at any point.
1$DoCapture = [2 'AUTHORIZATIONID' => $authorizationId,3 'AMT' => '100.00',4 'CURRENCYCODE' => 'USD'5];
Upgrade
The NVP/SOAP API integration method is deprecated. You can find more information about our latest integrations from the following resources:
Additional resources
- See the Developer Portal for more information on NVP/SOAP APIs.
- See a complete list of error codes.
You can reach out for support at paypal-techsupport.com.