Trustly

Buyer experience

Know before you code

• Complete the steps in Get started to get your sandbox account information from the Developer Dashboard:
  • Client ID
  • Client Secret
  • Business account credentials
• Make sure the preference for receiving payments in your PayPal business account is set to accept and convert them to the default currency. To verify, in your profile select Account Settings > Payment preferences > Block payments and select Update to mark this preference.
• This client-side and server-side integration uses the following:
  • PayPal JavaScript SDK
  • Webhooks Management REST API
  • Orders REST API
• Make sure you're subscribed to the following webhook events:
  • Listen for the CHECKOUT.ORDER.APPROVED webhook in order to retrieve order details.
  • Listen for the PAYMENT.CAPTURE.PENDING, PAYMENT.CAPTURE.COMPLETED, and PAYMENT.CAPTURE.DENIED webhooks, which indicate payment capture status.
• By adding funding sources to your checkout integration, you agree to the PayPal alternative payment methods agreement. This is in addition to the user agreement applicable to the country in which your business is physically located.
• Integration steps for implementing alternate payment methods are similar. If an alternate payment method has been previously integrated, most of the code may be reused.

1. Add PayPal JavaScript SDK

Add or update the JavaScript SDK script on your web page.

1<script src="https://www.paypal.com/sdk/js?client-id=YOUR_CLIENT_ID&components=buttons,payment-fields,marks,funding-eligibility&enable-funding=trustly&currency=EUR"></script>

This table lists the parameters you pass to the JavaScript SDK.

See additional, optional parameters.

2. Render payment mark

You can use a mark integration for payment field components to present the buyer's payment method options as radio buttons.

1paypal.Marks({
2    fundingSource: paypal.FUNDING.TRUSTLY
3}).render('#trustly-mark')

3. Render payment fields

Integrate payment fields to collect payment information from buyers. Fields dynamically render based on the selected payment source. You can customize the fields to align with your brand.

Choose from a single page checkout flow or a multi-page checkout flow.

1paypal.PaymentFields({
2  fundingSource: paypal.FUNDING.TRUSTLY,
3  /* style object (optional) */
4  style: {
5    /* customize field attributes (optional) */
6    variables: {},
7    /* set custom rules to apply to fields classes (optional) */
8    rules: {},
9  },
10  fields: {
11    /* fields prefill info (optional) */
12    name: {
13      value: "John Doe",
14    },
15  }
16})
17.render("#trustly-container")

For style parameters, please reference this style page: Custom style for payment fields

4. Render payment button

paypal.Buttons({
  fundingSource: paypal.FUNDING.TRUSTLY,
  style: {
    label: "pay",
  },
  createOrder() {
    return fetch("/my-server/create-paypal-order", {
      method: "post",
      // use the "body" param to optionally pass additional order information
      // like product skus and quantities
      body: JSON.stringify({
        cart: [
          {
            sku: "YOUR_PRODUCT_STOCK_KEEPING_UNIT",
            quantity: "YOUR_PRODUCT_QUANTITY",
          },
        ],
      }),
    })
    .then((response) => response.json())
    .then((order) => order.id);
  },
  onApprove(data) {
    return fetch(`"/my-server/capture-paypal-order`, {
      method: "post",
      body: JSON.stringify({
        orderID: data.orderID
      })
    })
    .then((response) => response.json())
    .then((orderData) => {
      // Successful capture! For dev/demo purposes:
      console.log('Capture result', orderData, JSON.stringify(orderData, null, 2));
      const transaction = orderData.purchase_units[0].payments.captures[0];
      console.log('Transaction Status:',  transaction.status);
      console.log('Transaction ID:', transaction.id);
      // When ready to go live, remove the alert and show a success message within this page. For example:
      // const element = document.getElementById('paypal-button-container');
      // element.innerHTML = '<h3>Thank you for your payment!</h3>';
      // Or go to another URL:  window.location.href = 'thank_you.html';
    });
  },
  onCancel(data, actions) {
    /* Incomplete checkout. Buyer closed the window before order confirmation. */
    /* Show a message to restart the checkout process. */
    console.log(`Order Canceled - ID: ${data.orderID}`);
  },
  onError(err) {
    console.error(err);
  }
}).render("#trustly-btn");

Use paypal.Buttons().isEligible() to check if the payment source is eligible.

1var mark = paypal.Marks({
2  fundingSource: paypal.FUNDING.TRUSTLY
3})
4var fields = paypal.PaymentFields({
5  fundingSource: paypal.FUNDING.TRUSTLY,
6})
7var button = paypal.Buttons({
8  fundingSource: paypal.FUNDING.TRUSTLY
9})
10if(button.isEligible()) {
11  mark.render('#trustly-mark');
12  fields.render("#trustly-container");
13  button.render("#trustly-btn");
14}

createOrder

Implement the createOrder function to allow the JavaScript SDK to submit buyer information and set up the transaction when the buyer selects the button.

Note: Create Trustly orders in the EUR, DKK, SEK, GBP, or NOK currency. This currency must match the currency parameter passed in the JavaScript SDK <script> tag during Add PayPal JavaScript SDK.

Use your server-side Create order call to set up the details of a one-time transaction, such as the amount, line item details, and shipping information.

If order creation fails, the Orders API can return an error in the console.

After order creation, orders are confirmed with the buyer's selected payment source. If the order can't be processed with the selected payment source, the relevant errors show up in the console.

onCancel

Implement the optional onCancel() function to show a cancellation page or return to the shopping cart.

onError

Implement the optional onError() function to handle errors and display a generic error message or page to the buyer. This error handler is a catch-all. Errors at this point aren't expected to be handled beyond showing a generic error message or page.

5. Handle webhook events

A webhook handler is a script you create on your server that completes specific actions on webhooks that hit your listener URL.

• CHECKOUT.ORDER.APPROVED - Listen for this webhook to retrieve order details, including the BARCODE_URL for the voucher. Use this URL to send the voucher in emails or to display it again. Order capture is performed automatically. No additional code required.
• PAYMENT.CAPTURE.PENDING - The funds for this payment were not yet credited to the payee's PayPal account. The buyer has not yet completed the transaction.
• PAYMENT.CAPTURE.COMPLETED - The funds for this payment were credited to the payee's PayPal account. The buyer completed the transaction and goods can be delivered.
• PAYMENT.CAPTURE.DENIED - The funds could not be captured. The buyer did not complete the transaction before the voucher's expiration.

See Subscribe to checkout webhooks for more information.

Here are some additional resources as you create webhook handler code:

• Webhook Management API - Manage webhooks, list event notifications, and more.
• Webhook events
  • Checkout webhook events - Checkout buyer approval-related webhooks.
  • Order webhook events - Other order-related webhooks.
• Show order details endpoint - Determine the status of an order.

Note: Once the buyer authorizes the payment, payment completion happens within 7 days, depending on the bank used for the payment. You should wait until payment completion to ship the goods.

6. Display the appropriate error message to the buyer

If createOrder in Step 4 is unsuccessful and returns an HTTP 422 UNPROCESSABLE_ENTITY status code, the JSON response body should contain an error code in the issue parameter.

Sample request

API endpoint used: Create order

curl --location --request POST 'https://api-m.sandbox.paypal.com/v2/checkout/orders' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer ACCESS-TOKEN' \
--header 'PayPal-Request-Id: PAYPAL-REQUESTID' \
--data-raw '{
    "intent": "CAPTURE",
    "purchase_units": [
        {
            "reference_id": "d9f80740-38f0-11e8-b467-0ed5f89f718b",
            "amount": {
                "currency_code": "SEK",
                "value": "100.00"
            }
        }
    ],
    "payment_source": {
        "trustly": {
            "country_code": "NL",
            "name": "John Doe"
        }
    },
    "processing_instruction": "ORDER_COMPLETE_ON_PAYMENT_APPROVAL",
    "application_context": {
        "locale": "en-NL",
        "return_url": "https://example.com/returnUrl",
        "cancel_url": "https://example.com/cancelUrl"
    }
}'

Step result

An unsuccessful request results in the following:

A return status code of HTTP 422 Unprocessable Entity. A JSON response body that contains an error code in the issue parameter and the error description in the description parameter.

Sample response

1{
2    "name": "UNPROCESSABLE_ENTITY222",
3    "details": [
4        {
5            "issue": "CURRENCY_NOT_SUPPORTED_BY_PAYMENT_SOURCE",
6            "description": "The currency_code provided in the order cannot be processed by the provided payment source."
7        }
8    ],
9    "message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
10    "debug_id": "eccdbdf073eea",
11    "links": [
12        {
13            "href": "https://developer.paypal.com/docs/api/orders/v2/#error-CURRENCY_NOT_SUPPORTED_BY_PAYMENT_SOURCE",
14            "rel": "information_link",
15            "method": "GET"
16        }
17    ]
18}

Sample integration

See a sample Trustly integration in the PayPal GitHub repository.