Accept iDEAL payments

iDEAL is a payment method in the Netherlands, enabling buyers to select their issuing bank from a provided list. The buyer experience varies depending on the bank they choose once they are redirected to the issuing bank's platform.

1. Your checkout page offers alternative payment methods.
2. The buyer enters their personal details and selects an alternative payment method from your checkout page.
3. The buyer is redirected to their selected issuing bank to confirm the purchase.
4. The buyer authorizes and completes the payment.
5. The buyer returns to your website to see the confirmation of the purchase.
6. The merchant completes the payment process. PayPal transfers the funds to the merchant, and the transaction shows up in your PayPal account with the buyer's chosen payment method.

• Available to merchants globally (excluding Russia, Japan, and Brazil).
• Billing agreements, multiple seller payments, and shipping callbacks are not supported.
• Only supports order capture (order authorization is not supported). See authorised and captured payments for details.
• Chargebacks are not supported.
• Transactions must be online purchases (buy online, pay in-store is not supported).

For merchants operating in countries such as: 
AT, AU, BE, BG, CA, CY, CZ, C2, DE, DK, EE, ES, FI, FR, GR, HU, IE, IT, LI, LT, LU, LV, MT, NL, NO, PL, PT, RO, SE, SI, SK, UK, and US  follow these steps to onboard them for iDEAL payments:

• Step 1: The merchant must complete production onboarding to process iDEAL payments with their PayPal account. For more details, refer here.
• Step 2: Merchants can check their onboarding status directly in their PayPal account.

For merchants outside the listed countries, offline onboarding is required. 

• Step 1: The merchant must complete the Critical Infrastructure Protection (CIP) process using their PayPal account.
• Step 2: Enable iDEAL for the merchant by coordinating with your Customer Success Manager or Sales team representative.