Overview

This page is your portal to articles that have been tailored to reflect the nuances associated with your account. It’s important to note that these articles are only accessible via direct links. You won’t be able to find them by searching our support website.

We strongly recommend that you bookmark this page so you can easily reference this important information in the future.

Certain aspects of payment processing (e.g. accepted payment types) can vary depending on your banking partner. As a result, our public support articles are generic and can exclude important details. The partner bank was determined during the application process; it mostly depends on when you signed up with Braintree and where your business is domiciled. If you have multiple merchant accounts, it is possible that they are associated with multiple partner banks.