Change Your Bank Accountanchor

As a part of your original Braintree application, you provided bank information for a checking account associated with your business. All settled transactions are paid out to this bank account according to the settlement and funding timeline.

Viewing your bank accountanchor

You can view the bank account associated with your merchant accounts in the Control Panel. To view your disbursements account:

  1. Log into the Control Panel
  2. Click on the gear icon in the top right corner
  3. Click Business from the drop-down menu
  4. Scroll down to the Merchant Accounts section
  5. Under the Bank Account column for the account of your choice, click the View link

The Disbursement Bank Account page has both the routing number and the last four digits of the bank account associated with the selected merchant account.

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Users can only access the Disbursement Bank Account page if the merchant account they are trying to view is included in their role permissions. If you need to view an account that is not included, have your account admin edit your user to include that merchant account.

Updating your bank accountanchor

If you'd like to update your business bank account information, upload either a bank statement or a signed bank letter for your new account using our Business Uploads Tool in the Control Panel.

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Screenshots of an online banking profile will not be accepted.

Make sure that either document you provide meets all of the following requirements:

Bank statementanchor

  • Includes the account holder's name (either the DBA or legal name of your business)
  • Includes the BSB and account number
  • Includes your business address
  • Was issued within the last 3 months, with the issue date clearly stated

Bank letteranchor

  • Printed on bank letterhead
  • Includes the account holder's name (either the DBA or legal name of your business)
  • Includes the BSB and account number
  • Includes your business address
  • Signed by a bank representative
  • Was issued within the last 6 months, with the issue date clearly stated
note

The account submitted must be a business checking account. Savings, deposit-only, and prepaid debit accounts will not be accepted.