Change Your Bank Account
As a part of your original application, you provided bank information for a checking account associated with your business. All settled transactions disburse into this bank account according to the settlement and funding timeline.
Viewing your bank account
You can view the bank account associated with your merchant accounts in the Control Panel. To view your disbursements account:
- Log into the Control Panel
- Click on the gear icon in the top right corner
- Click Business from the drop-down menu
- Scroll down to the Merchant Accounts section
- Under the Bank Account column for the account of your choice, click the View link
The Disbursement Bank Account page has both the routing number and the last four digits of the bank account associated with the selected merchant account.
Users can only access the Disbursement Bank Account page if the merchant account they are trying to view is included in their role permissions. If you need to view an account that is not included, have your account admin edit your user to include that merchant account.
Updating your bank account
If you’d like to update your business bank account information, navigate to the Disbursement Bank Account page and click Change. As part of the request, you’ll be asked to upload supporting documentation for your new account.
Screenshots of an online banking profile will not be accepted.
Make sure that either document you provide meets all of the following requirements:
Voided check
- Includes the account holder's name (either the DBA or legal name of your business)
- If an address is listed, it matches the address we have on file for your business
- Starter checks, temporary checks, and screenshots of sample checks are not valid
Bank letter
- Printed on bank letterhead
- Includes the name of your bank
- Includes the account holder's name (either the DBA or legal name of your business)
- Includes the ABA/routing number and account number
- Signed by a bank representative
- Was issued within the last 6 months, with the issue date clearly stated
- Can't be a direct deposit form
The account submitted must be a US-based business checking account. Savings, deposit-only, and prepaid debit accounts will not be accepted.