Change Your Bank Account

As a part of your original application, you provided bank information for a checking account associated with your business. All settled transactions disburse into this bank account according to the settlement and funding timeline.

Viewing your bank accountAnchorIcon

You can view the bank account associated with your merchant accounts in the Control Panel. To view your disbursements account:

  1. Log into the Control Panel
  2. Click on the gear icon in the top right corner
  3. Click Business from the drop-down menu
  4. Scroll down to the Merchant Accounts section
  5. Under the Bank Account column for the account of your choice, click the View link

The Disbursement Bank Account page has both the routing number and the last four digits of the bank account associated with the selected merchant account.

Updating your bank accountAnchorIcon

If you’d like to update your business bank account information, navigate to the Disbursement Bank Account page and click Change. As part of the request, you’ll be asked to upload supporting documentation for your new account.

Make sure that either document you provide meets all of the following requirements:

Voided checkAnchorIcon

  • Includes the account holder's name (either the DBA or legal name of your business)
  • If an address is listed, it matches the address we have on file for your business
  • Starter checks, temporary checks, and screenshots of sample checks are not valid

Bank letterAnchorIcon

  • Printed on bank letterhead
  • Includes the name of your bank
  • Includes the account holder's name (either the DBA or legal name of your business)
  • Includes the ABA/routing number and account number
  • Signed by a bank representative
  • Was issued within the last 6 months, with the issue date clearly stated
  • Can't be a direct deposit form