Dispute

Dispute: Search

Note
Results are limited according to the PayPal Data Protection Addendum For Card Processing Products policy.
Returns a collection of Dispute response objects.
Availability
Managing disputes via the API is only available to merchants who can access disputes in the Braintree Control Panel.
For operators available on search fields, see the search fields page.
  1. Ruby
collection = gateway.dispute.search do |search|
  search.id.is "dispute_id"
end

collection.disputes.each do |dispute|
  puts dispute.id
end
;
Parameters
:amount_disputedrange
The decimal value representing the disputed amount.
:amount_wonrange
The decimal value representing the reserved amount.
:case_numbertext
The case number of the dispute.
:chargeback_protection_levelmultiple

The chargeback protection level of the dispute. Possible values:

  • EFFORTLESS
  • STANDARD
  • NOT_PROTECTED
:customer_idtext
The unique customer identifier associated with the disputed transaction.
:disbursement_daterange
The disbursement date of the dispute history event.
:effective_daterange
The effective date of the dispute history event.
:idtext
The unique dispute identifier.
:kindmultiple
The kind of dispute.
:merchant_account_idmultiple
The ID of the merchant account this dispute is for.
:merchant_account_id_fragment

A fragment of the merchant account ID to search for.

:containstext
A part of the merchant account ID to search for.
:ends_withtext
A postfix for the merchant account ID to search for.
:istext
An exact merchant account ID to search for.
:is_nottext
A merchant account ID to be excluded from the search.
:starts_withtext
A prefix for the merchant account ID to search for.
:pre_dispute_programmultiple

The pre-dispute program of the dispute. Possible values:

  • VISA_RDR
  • NONE
:reasonmultiple

The reason for the dispute. See reasons on the dispute response object for possible values.

:reason_codemultiple
The raw reason code provided by the processor (e.g. 83).
:received_daterange
The date the dispute was received by the merchant.
:reference_numbertext
The reference number of the dispute.
:reply_by_daterange
The merchant Reply By date that is referenced in the gateway.
:statusmultiple

The status of the dispute. Possible values:

  • ACCEPTED
  • AUTO_ACCEPTED
  • DISPUTED
  • EXPIRED
  • OPEN
  • LOST
  • WON

See dispute statuses for more details.

:transaction_idtext
The unique identifier for the disputed transaction.
:transaction_sourcemultiple

How a transaction was created. Possible values:

  • API
  • CONTROL_PANEL
  • RECURRING
  • OAuth application client ID of the transaction facilitator
;

ExamplesAnchorIcon

Multiple kindsAnchorIcon

This example shows searches on the kind parameter:
  1. Ruby
search_results = gateway.dispute.search do |search|
    search.kind.in(
        Braintree::Dispute::Kind::Chargeback,
        Braintree::Dispute::Kind::Retrieval
    )
end

Amount disputed rangeAnchorIcon

This example shows searches on the amount_disputed parameter:
  1. Ruby
search_results = gateway.dispute.search do |search|
    search.amount_disputed.between "100.00", "200.00"
end