Payouts payment processing

DocsCurrentLast updated: October 6th 2021, @ 7:03:26 pm

When your payout is successfully processed, recipients that already have a PayPal or Venmo account get their payment instantly. Recipients without a PayPal or Venmo account receive a notification that a payment is available. If a payment is unclaimed after 30 days, the money is returned to your account.

PayPal sends you a summary email for each payout. You can log in to your PayPal account and get payouts transaction logs.

Payout record status

Payout records can have a status of:

New Your request for a payout has been received.
Pending Your payout request has been received and will be processed soon.
Success Funds have been credited to the recipient’s account.
Unclaimed The recipient for this payout does not have a PayPal account. PayPal sent the recipient a signup link to create an account. If the recipient doesn't create an account and claim the payout within 30 days, the funds are returned to your account.
Returned This payout item has been returned. If the funds are unclaimed for 30 days, they are returned to the sender.
Refunded The payout request has been refunded.
Failed This payout request failed, so funds are not deducted from the sender’s account.
On Hold This payout request is under review and on hold.
Blocked This payout request has been blocked.
Denied This payout has been denied, so funds were deducted from your account.