Payouts payment processing

DocsCurrentLast updated: October 6th 2021, @ 7:03:26 pm


When your payout is successfully processed, recipients that already have a PayPal or Venmo account get their payment instantly. Recipients without a PayPal or Venmo account receive a notification that a payment is available. If a payment is unclaimed after 30 days, the money is returned to your account.

PayPal sends you a summary email for each payout. You can log in to your PayPal account and get payouts transaction logs.

Payout record status

Payout records can have a status of:

NewYour request for a payout has been received.
PendingYour payout request has been received and will be processed soon.
SuccessFunds have been credited to the recipient’s account.
UnclaimedThe recipient for this payout does not have a PayPal account. PayPal sent the recipient a signup link to create an account. If the recipient doesn't create an account and claim the payout within 30 days, the funds are returned to your account.
ReturnedThis payout item has been returned. If the funds are unclaimed for 30 days, they are returned to the sender.
RefundedThe payout request has been refunded.
FailedThis payout request failed, so funds are not deducted from the sender’s account.
On HoldThis payout request is under review and on hold.
BlockedThis payout request has been blocked.
DeniedThis payout has been denied, so funds were deducted from your account.