Error codes
DocsCurrentLast updated: April 6th 2022, @ 4:06:12 pm
The following error codes can be returned in the cancel URL the merchant receives. The format for the error codes returned in the cancel URL is: example.com/checkout/cancel?errorcode=internal_server_error&token=XXX.
Note: The query parameters in the cancel URL are not case sensitive.
| Error code | Description |
|---|---|
order_not_confirmed | The order hasn't been validated. You might see this error when the order status is not in the PAYER_ACTION_REQUIRED state or when a payment method hasn't been attached to the order. Call Confirm payment method. |
system_config_error | An authentication failure has occurred or the request is invalid. |
invalid_payment_method | An unexpected payment method is attached to the order. This can happen when the wrong order ID is attached to a payment method. Confirm the order ID is correct. |
payee_not_enabled_for_payment_method | You aren't authorized to accept this payment method. |
payment_method_change_not_allowed | Related to idempotency check. Make sure the following aren't missing or incorrect: the PayPal-Request-Id, the payment ID, and the payment payload. |
processing_error | Related to idempotency check. The PayPal-Request-Id and payload match an order, but the order is no longer in the PENDING state. |
min_amount_required_by_payment_method | The transaction amount doesn't meet the minimum transaction requirement of the payment method. |
payment_method_error | The transaction initiation was declined by the payment method. |
declined_by_payment_method | The transaction initiation was declined by the payment method. |
currency_not_supported_by_payment_method | The currency specified isn't supported by the payment method. |
country_not_supported_by_payment_method | The country specified isn't supported by the payment method. |
invalid_expiry_date | Expiry date should be a date in future and within the threshold for the payment source. |
unsupported_processing_instruction | The specified processing_instruction is not supported for the given payment_source. Please refer to processing_instruction for the list of payment_source that can be specified with this value. |
order_complete_on_payment_approval | A processing_instruction of ORDER_COMPLETE_ON_PAYMENT_APPROVAL is required for the specified payment_source. |
order_completion_in_progress | The order was created with processing_instruction of ORDER_COMPLETE_ON_PAYMENT_APPROVAL. The customer has approved the payment and PayPal is still in the process of capturing the order on your behalf as instructed. Please try your request again. |
internal_server_error | This error includes: encryption/description, database connection issues, timeouts, and unknown errors. |
payment_error | All other errors. |