Note: Two versions of the PayPal Commerce Platform solution are available:
  • Version 1: Use for integrations before February 2019.
  • Version 2: Use for integrations after February 2019, and all new integrations.

Occasionally, something goes wrong with a customer's order. You may want to cancel a payment or issue a refund. Sellers or buyers can dispute charges by filing a case with PayPal, their bank, or their credit card company to reverse charges, or chargeback.

Note: This version of the PayPal Commerce Platform requires completion of account setup by your account manager before you can test in sandbox. Use prior to account set up results in the HTTP status code of 401 Unauthorized.