Transaction

Transaction: Refund

.NETSDK

• Current Braintree SDKs
• Java
• .NET
• Node.js
• PHP
• Python
• Ruby

You can refund transactions that have a status of settled or settling. If the transaction has not yet begun settlement, use Transaction: Void instead. If you do not specify an amount to refund, the entire transaction amount will be refunded.

Refer to the Transaction response object for more information.

Result<Transaction> result = gateway.Transaction.Refund("the_transaction_id");

If the transaction can't be found, it will throw a NotFoundException.

If the refund fails, then the result will be unsuccessful and will include either validation errors indicating which parameters were invalid, or a processor settlement response code indicating the type of settlement failure.

if (!result.IsSuccess())
{
    List<ValidationError> errors = result.Errors.DeepAll();
}

Arguments

Additional Parameters

Requirements

• Transaction status must be settled or settling.
• Refund amount can't be greater than remaining non-refunded amount of the original transaction.
• Transaction can't be refunded again after being completely refunded.
• Transactions held in escrow can only be refunded in full. Attempts to partially refund an escrow transaction will throw a validation error.

Examples

Partial refunds

If you only want to refund a portion of the transaction, specify the amount to refund:

Result<Transaction> result = gateway.Transaction.Refund(
    "a_transaction_id",
    50.00M
);

result.IsSuccess()
// true
Transaction refund = result.Target;
refund.Type;
// TransactionType.CREDIT
refund.Amount;
// 50.00

Result<Transaction> result = gateway.Transaction.Refund(
    "a_transaction_id",
    10.00M
);

result.IsSuccess()
// true
Transaction refund = result.Target;
refund.Type;
// TransactionType.CREDIT
refund.Amount;
// 10.00

We support single and multiple partial refunds on a given transaction. You can continue to refund a transaction as many times as you like, as long as the sum of the refund amounts is less than the amount of the initial transaction.

If you have already partially refunded a transaction and you perform another refund without specifying the balance, we will refund the remaining non-refunded amount of the transaction.

note

It's best practice to allow each partial refund call to complete successfully before creating any more for the same transaction. If a single transaction has too many simultaneous refund requests, some are likely to fail, returning an error from the gateway. A wait time of 5-10 seconds between partial refund attempts is strongly recommended to minimize errors.

Refund processor declines

If using the most current SDK, and the processor declines the refund, the response will have the ProcessorResponseCode available. See the transaction statuses page for additional information on the Processor Declined response. If using an older SDK version, and the processor declines the refund, you may receive a validation error in lieu of a processor response code.

if (!result.IsSuccess())
{
    Transaction transaction = result.Transaction;
    if (transaction.Status == TransactionStatus.PROCESSOR_DECLINED)
    {
        Console.WriteLine(transaction.ProcessorResponseCode);
        // e.g. "2005"
        Console.WriteLine(transaction.ProcessorResponseText);
        // e.g. "Invalid Credit Card Number"
    }
}

note

Realtime decline responses are now available for testing in sandbox. We recommend testing in sandbox to ensure your integration supports the changes outlined above.

Settlement failures

If the processor declines the capture for the refund transaction, the transaction object will have the ProcessorSettlementResponseCode available. See the transaction statuses page for additional information on the Settlement Declined response.

if (!result.IsSuccess())
{
    Transaction transaction = result.Transaction;
    if (transaction.Status == TransactionStatus.SETTLEMENT_DECLINED)
    {
        Console.WriteLine(transaction.ProcessorSettlementResponseCode);
        // e.g. "4001"
        Console.WriteLine(transaction.ProcessorSettlementResponseText);
        // e.g. "Settlement Declined"
    }
}

Issuing a credit

important

Credit transactions are disabled by default. If an attacker gets your API keys, they could transfer money out of your merchant account and put it on any credit card. If you need credit transactions to be enabled, contact us.

You can use credit transactions to give a customer money. However, you should refund to an existing payment method whenever possible.

The only required parameters to create a credit transaction are the amount and the payment method token.

var result = gateway.Transaction.Credit(
   new TransactionRequest
   {
       Amount = 100.00M,
       PaymentMethodToken = "AToken"
   });