Card decline errors
DOCSCurrentADVANCED
Last updated: Feb 6th, 9:12am
To understand why a card payment was declined, the Orders v2 API processor_response
object includes values returned for card transactions.
The following tables list possible AVS and CVV error response decline values and descriptions.
Error response codes
Visa, Mastercard, Discover, and American Express use the same alphabetical AVS and CVV error codes. Maestro uses numeric AVS and CVV error codes.
Choose a payment process method from the dropdown menu below:
AVS Error
AVS Code | Meaning | Matched details |
---|---|---|
A |
Address | Address only (no ZIP code) |
B |
International "A" | Address only (no ZIP code) |
C |
International "N" | None. The transaction is declined. |
D |
International "X" | Address and Postal Code |
E |
Not allowed for MOTO (Internet/Phone) transactions | Not applicable. The transaction is declined. |
F |
UK-specific "X" | Address and Postal Code |
G |
Global Unavailable | Not applicable |
I |
International Unavailable | Not applicable |
M |
Address | Address and Postal Code |
N |
No | None. The transaction is declined. |
P |
Postal (International "Z") | Postal Code only (no Address) |
R |
Retry | Not applicable |
S |
Service not Supported | Not applicable |
U |
Unavailable | Not applicable |
W |
Whole ZIP | Nine-digit ZIP code (no Address) |
X |
Exact match | Address and nine-digit ZIP code |
Y |
Yes | Address and five-digit ZIP |
Z |
ZIP | Five-digit ZIP code (no Address) |
All others | Error | Not applicable |
CVV Error
CVV2 Code | Meaning | Matched details |
---|---|---|
E | Error - Unrecognized or Unknown response | Not applicable |
I | Invalid or Null | Not applicable |
M | Match | or CSC |
N | No match | None |
P | Not processed | Not applicable |
S | Service not supported | Not applicable |
U | Unknown - Issuer is not certified | Not applicable |
X | No response | Not applicable |
All others | Error | Not applicable |