Enhance Your Subscriptions Integration Features
After you integrate the Subscriptions API, you can customize the integration with additional operations.
Availability: Customers who integrated with Subscriptions before April 2019 can access reference and support material in the archived Subscriptions integration guide.
|Show details for your product||Show product details|
|Update product details||Update product details|
|List products for a merchant||List products|
|List available plans||List plans|
|Show details for a plan||Show plan details|
|Activate a plan||Activate plan|
|Deactivate a plan||Deactivate plan|
|Update a plan||Update plan|
|Update the pricing for a plan||Update pricing|
|Show details for a subscription||Show subscription details|
|Update a subscription||Update subscription|
|Suspend an active subscription||Suspend subscription|
|Cancel an active subscription||Cancel subscription|
|Activate a subscription||Activate subscription|
|Capture payment for the outstanding subscription balance||Capture amount on subscription|
|List transactions for a subscription||List transactions for a subscription|
|Upgrade or downgrade a subscription||Revise subscription|
Payment processing and retry
- Auto debit for active subscriptions occur at 10:00 am, GMT irrespective of country.
- On payment success, a
PAYMENT.SALE.COMPLETEDwebhook is triggered, and on failure, a
BILLING.SUBSCRIPTION.PAYMENT.FAILEDwebhook is triggered.
Failed payments are retried every 5 days (a maximum of 2 retries) until the next cycle is reached. If the second retry attempt fails, PayPal increments the failed payment count by 1, places the amount in the outstanding balance, and adds it to next billing cycle.
For example, a monthly subscription starting on 01 Jan encounters a payment failure on its next billing cycle. 01 Feb is automatically retried on 05 Feb and 10 Feb. Since both the payment and retry attempt failed, PayPal treats it as a failed billing cycle and increments
failed_payments_countby 1 and places the amount in the outstanding balance and adds it to next billing cycle.
- Retry attempts for failed payments on subscriptions stop if the buyer has canceled the subscription. The amount you're trying to recover will go into an outstanding balance which you settle offline or can pull anytime.
failed_payments_countattribute of the
BILLING.SUBSCRIPTION.PAYMENT.FAILEDwebhook can be used to track the failed billing cycle count for a subscription. A subscription is suspended if this count exceeds the
payment_failure_thresholdconfigured against the plan associated with the subscription. Any amount you're trying to recover will go into an outstanding balance which you settle offline or can pull anytime.