Generate reports

PayPal reports help you manage day-to-day operations by providing transaction-level insight.

You'll need to contact your account manager or Merchant Technical Support to set up report access and parameters. Once that's done, you'll need to create a secure FTP user account on the PayPal site.

There are three reports for the PayPal Commerce Platform:

• Marketplace Case Reconciliation report. Shows details for case management processes, including details for cases that were opened or closed during the reporting time frame.
• Partner Fee Reconciliation report. Shows details for the transactions that affect the partner-fee account. Enables you to reconcile and manage revenue through partner fees.
• Payouts Reconciliation report. Shows details for platform activity. Enables you to reconcile the end-to-end money flow and transactions.

Tip: Try the Reports demo.

About the reports

All Partner reports adhere to the following limitations or conditions:

• Timing. Reports are generated every 24 hours and placed on the SFTP server by 12pm daily in the leading time zone of the reporting window.
• Data format. Reports are available in CSV delimited format.
• Character encoding. UTF-8.
• Retention. Reports are available via the SFTP server for 45 days after its delivery to the server.
• File record limit. A report file has a 10k file size limit. If a day's transactions exceed this file size limit, PayPal splits the report across multiple files.