Seller onboarding checklist

Before you integrate seller onboarding, there are some decisions you will make with your account manager in regards to what types of PayPal accounts you will allow for your sellers and what types of payment options you will make available to them. As you work with your account manager, here are some options to consider:

  • Intent
  • Features
  • Products

Intent

The intent on your account defines the types of PayPal accounts you allow your sellers to have. Intent can be business, mixed, or casual seller. During onboarding, when your seller is redirected to PayPal, they are prompted to either sign up for a PayPal account or log in to an existing one. This experience varies based on the intent you set and what type of account the seller has:

Intent Seller does not have an account Seller has a Business account Seller has a Personal account
Business Seller asked to sign up for a PayPal Business account. Seller asked to log in to their Business account. Seller asked to upgrade to a Business account or create one.
Mixed Seller asked to sign up for either a PayPal Business account or Personal Account. Seller asked to log in to their Business account. Seller asked to log in to their Personal account.
Casual Seller Seller asked to sign up for a PayPal Personal account. Seller asked to log in to their Business account. Seller asked to log in to their Personal account.

Note: Sellers must have a business account to accept alternative payment methods. Casual sellers and progressive onboarding do not support accepting card payments.

Features

After your seller signs up or logs in, PayPal asks them to grant you permissions to act on their account on their behalf.

Permissions

The permissions a seller can grant to you depend on the features you specify in the operations/api_integration_preference/rest_api_integration/third_party_details/features field of your Partner Referrals API call and the configuration of the REST App within your account. By default, PayPal configures your REST App for PAYMENT and REFUND. The features you add to the API call must match those you configure with your account manager; otherwise, you will receive an error during onboarding.

Products

As your seller onboards, you define the payment types that will be available to them with the product array in your Partner Referrals API call. Express Checkout includes the debit and credit cards, PayPal, PayPal Credit, Venmo, and alternative payment methods. PPCP includes the PayPal button and advanced credit and debit cards.

Note: (UK merchants) Credit is a regulated activity in the UK. Before integrating a PayPal Credit button, you must be authorized to act as a credit broker and have a credit agreement with PayPal. For more information, contact business customer support through paypal.com or by calling 0800 358 7929.